PRINCIPLES OF MANAGEMENT: CBM 511/CCM 110
1. a) The use of delegation as a means of directing may give rise to a number of problems.
Highlight six problems of delegation. (12 marks)
b) Explain any four reasons why management is regarded as an art. (8 marks)
2. a) Enumerate six characteristics of management. (6 marks)
b) Explain five basic principles of scientific management as proposed by Frederick
Taylor (1856-1915). (10 marks)
c) Highlight four types of manuals used in an organization (4 marks)
3. a) Considering the work and challenges that a manager faces, it is imperative that he/she
to possess a range of skills. Discuss any five skills that a manager should possess.
(10 marks)
b) Planning is the conscious process of selecting and developing the best course of action
to accomplish an objective. Explain four characteristics of planning. (8 marks)
c) List two contemporary issues in management (2 marks)
4. a) Briefly explain four purposes of an organizational chart. (8 marks)
b) Discuss six purposes of control systems in an organization (12 marks)
5. a) Explain five reasons why it is necessary to conduct a staff performance evaluation in
an organization. (10 marks)
b) Explain any five methods that can be used in performance appraisal. (10 marks)
6. a) Discuss five reasons why co-ordination as a management function is necessary.
(10 marks)
b) (i) Define the term globalization as used in management (2 marks)
(ii) Describe two types of manuals in relation to administration in management.
1
(8 marks)