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M / M / S M / M / S With Finite Queue Length M / M / S With Finite Arrival Population M / G / 1

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QUEUING

QUEUINGTEMPLATES
TEMPLATES
©©2017
2017by
byDavid
DavidW.
W.Ashley
Ashley
Ver.
Ver.9.3.01
9.3.01

This workbook computes queuing results for the following models:


M/M/s
M / M / s with finite queue length
M / M / s with finite arrival population
M/G/1
Click on the page tab to use the model of your choice. Enter the required
parameters in the boxes.
Parameters for all models are initially linked to those entered for M/M/s.
Calculations are limited to 170 servers in the M/M/s model, a total of 170
servers plus queue capacity in M/M/s with finite queue length, and a population
of 500 (170 servers) in M/M/s with finite arrival population.
MMs

M/M/s
Arrival rate 6 Assumes Poisson process for
Service rate 7 arrivals and services.
Number of servers 2

Utilization 42.86%
P(0), probability that the system is empt 0.4000
Lq, expected queue length 0.1929
L, expected number in system 1.0500
Wq, expected time in queue 0.0321
W, expected total time in system 0.1750
Probability that a customer waits 0.2571
P r o b a b ility

0.5
0.4
0.3
0.2
0.1
0
0 3 6 9 12 15 18 21 24 27 30 33 36 39 42 45 48 51 54 57 60 63 66 69 72 75 78 81 84 87 90 93 96 99
NUMBER IN SYSTEM

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M/M/s with Finite Queue
Arrival rate 5
Service rate 7
Number of servers 1
Maximum queue length 5
Utilization 68.43%
P(0), probability that the system is empty 0.3157
Lq, expected queue length 1.0820
L, expected number in system 1.7664
Wq, expected time in queue 0.2259
W, expected total time in system 0.3687
Probability that a customer waits 0.6843
Probability that a customer balks 0.0419
P r o b a b ility

0.4

0.2

0
0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 90 92 94 96 98 100
NUMBER IN SYSTEM
finite population

M/M/s with Finite Population overall arrival rate


Arrival rate 0.01 (per customer) 0.1
Service rate 0.125 (per server)
Number of servers 1
Population size 10
Utilization 67.80% Hourly Cost
P(0), probability that the system is empt 0.32195 per Unit
Lq, expected queue length 0.84634 Service Technicians $20.00
L, expected number in system 1.52439 Inoperable Machines $100.00
Wq, expected time in queue 9.98565 Total Cost
W, expected total time in system 17.98565
Probability that a customer waits 0.67805
P r o b a b ility

0.4
0.3
0.2
0.1
0
0 4 8 12 16 20 24 28 32 36 40 44 48 52 56 60 64 68 72 76 80 84 88 92 96 100 104 108 112 116 120 124 128 132 136 140 144 148 152 156 160 164

NUMBER IN SYSTEM

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finite population

Total Cost
per Hour
$20.00
$152.44
$172.44

4 128 132 136 140 144 148 152 156 160 164 168 172 176 180 184 188 192 196 200 204 208 212 216 220 224 228 232 236 240 244 248 252 256 260 264 268 272 276 280 284 288 292 296 300 304 308 312 316 32

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finite population

80 284 288 292 296 300 304 308 312 316 320 324 328 332 336 340 344 348 352 356 360 364 368 372 376 380 384 388 392 396 400 404 408 412 416 420 424 428 432 436 440 444 448 452 456 460 464 468 472 4

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finite population

436 440 444 448 452 456 460 464 468 472 476 480 484 488 492 496 500

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MG1

M/G/1 average

service RATE
Arrival rate 3.5 4
Average service TIME 0.25
Standard dev. of service tim 0.0333

Utilization 87.50%
P(0), probability that the system is empt 0.1250
Lq, expected queue length 3.1168
L, expected number in system 3.9918
Wq, expected time in queue 0.8905
W, expected total time in system 1.1405

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