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Orientation To Management

This document discusses pharmacy administration and management. It outlines the key management processes of planning, organizing, staffing, directing, and controlling. Planning involves developing objectives and forecasting. Organizing groups tasks and defines methods of evaluation. Staffing determines human resource needs through recruitment, selection, and compensation. Directing keeps personnel focused on goals. Controlling measures and corrects activities to ensure conformity with plans. The document also discusses different management levels and roles including interpersonal, informational, decisional, leadership, and disturbance handler.

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CHARLES RONALD GENATO
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99 views29 pages

Orientation To Management

This document discusses pharmacy administration and management. It outlines the key management processes of planning, organizing, staffing, directing, and controlling. Planning involves developing objectives and forecasting. Organizing groups tasks and defines methods of evaluation. Staffing determines human resource needs through recruitment, selection, and compensation. Directing keeps personnel focused on goals. Controlling measures and corrects activities to ensure conformity with plans. The document also discusses different management levels and roles including interpersonal, informational, decisional, leadership, and disturbance handler.

Uploaded by

CHARLES RONALD GENATO
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PHARMACY

ADMINISTRATION
AND

MANAGEMENT
art and science of
force that runs an
POSDCon human efforts
enterprise
and resources
MANAGEMENT in PHARMACY

Pharmacists have
pharmacists will
the unique ability
become managers;
to practice in a
most pharmacists
variety of different
are managers
settings.
THE MANAGEMENT PROCESS
PLANNING
ACTIVITIES IN PLANNING

• Developing objectives - Establish the results to be


accomplished

• Forecasting - Estimate and practice future


ACTIVITIES IN PLANNING

• Scheduling - Establish a time sequence for program step

• Budgeting - Allocate resources to achieve an objective within


specified period of time
ORGANIZING

grouping
together of
people
ORGANIZING

identifying tasks
to perform

define methods
arrange tasks on
for evaluation
logical order
accountability
• Organizing is defined as

a process of identifying

all the tasks to be HUMAN

performed within the


Delegating - the work of a
manager is to entrust others with
responsibility and authority and to
create accountability for results.

Authority – the sum of the rights


and power assigned to a position.
STAFFING

RECRUITMENT

COMPENSATION SELECTION
determining
the human
resource
needs
DIRECTING
DIRECTING

• Directing involves keeping personnel and other


resources focused on the goals of the pharmacy
and ensuring that they are used in a manner
consistent with the policies established by the
CONTROLLING

• CONTROLLING is the process of measuring and

correcting the activities of subordinates and the

company itself to assure conformity to plans.

• It is the most overlooked management process


CONTROLLING
CONTROLLING

Quantitative

Financial statements to determine if

revenues and expenses are within

budgeted limits
CONTROLLING

• It identifies problems and opportunities in their

early stages so as to provide time to take

appropriate actions.

• In this way, many problems can be eliminated or


TOP MANAGEMENT

Develops and reviews long-range plans and strategies

Evaluates over-all performance of various departments


MIDDLE MANAGEMENT

Makes plans of intermediate range and prepares long-range plans for review
by top management

Analyzes managerial performance to determine capability and readiness


for promotion
FIRST-LEVEL MANAGEMENT

Makes detailed, short-range operating plans

Reviews performance of subordinates


Manager’s Roles
Manager’s Roles

• These are inherent behaviours for any manager

of any kind of organization.

• Roles are patterns of behaviour that are expected

of an individual in doing his functions.


INTERPERSONAL INFORMATIONAL DECISIONAL

RESOURCE
LEADERSHIP MONITOR
ALLOCATOR

DISTURBANCE
FIGUREHEAD SPOKESPERSON
HANDLER

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