The document discusses India Post's IT Modernization Project. [1] The project was approved in 2012 at a cost of Rs.4,909 crore with the key objectives of modernizing all post offices, establishing IT infrastructure, and developing software applications. [2] The implementation is being carried out through eight segments covering areas like change management, networking, core banking solutions, and providing hardware to post offices. [3] The project aims to improve customer service, increase transparency, provide multiple access channels for customers, and better deliver social security programs to rural areas once completed.
The document discusses India Post's IT Modernization Project. [1] The project was approved in 2012 at a cost of Rs.4,909 crore with the key objectives of modernizing all post offices, establishing IT infrastructure, and developing software applications. [2] The implementation is being carried out through eight segments covering areas like change management, networking, core banking solutions, and providing hardware to post offices. [3] The project aims to improve customer service, increase transparency, provide multiple access channels for customers, and better deliver social security programs to rural areas once completed.
The document discusses India Post's IT Modernization Project. [1] The project was approved in 2012 at a cost of Rs.4,909 crore with the key objectives of modernizing all post offices, establishing IT infrastructure, and developing software applications. [2] The implementation is being carried out through eight segments covering areas like change management, networking, core banking solutions, and providing hardware to post offices. [3] The project aims to improve customer service, increase transparency, provide multiple access channels for customers, and better deliver social security programs to rural areas once completed.
The document discusses India Post's IT Modernization Project. [1] The project was approved in 2012 at a cost of Rs.4,909 crore with the key objectives of modernizing all post offices, establishing IT infrastructure, and developing software applications. [2] The implementation is being carried out through eight segments covering areas like change management, networking, core banking solutions, and providing hardware to post offices. [3] The project aims to improve customer service, increase transparency, provide multiple access channels for customers, and better deliver social security programs to rural areas once completed.
Compiled by Slate India Email : [email protected] Whatsapp : 9324684861 Corrected upto 31/10/2020
Inside
Project Overview & Implementation
Basic Terminologies Related to
IT Modernization Project
Points to Remember
Important Multiple Choice
Questions OVERVIEW
This document is designed to help the
aspirants appearing for Limited Departmental Competitive Examinations of Department of Posts. Utmost care has been taken to maintain accuracy through multiple checks. Latest Data and information are incorporated as released by the Department of Posts. Though the team has tried their level best to keep data up to date, there may be some error or mistakes, which may please be reported on the under mentioned email for immediate correction. This document will help you to understand and remember Post Office Guide Part-I easily.
TIP Read the content of this document and solve MCQs from our mobile app specially designed and framed for LDCEs. Those MCQs also contains questions from Previous Question Papers. Solving MCQs after reading the study material will help you remember most of the content.
1 PROJECT OVERVIEW
IT MODERNIZATION PROJECT
PROJECT OVERVIEW
The Cabinet Committee on Economic Affairs (CCEA) approved IT
Modernization Project of Department of Posts in November 2012, with a total out lay of Rs.4909 Crore.
The key objectives of the project are as under.
Modernization and computerization of all Post Offices in the Country.
Establishment of IT Infrastructure, Viz., Data Centre, Disaster Recovery
Centre and Wide Area Network (WAN) based networking of the Departmental post offices, mail offices and administrative units;
Development of software applications covering all operations of the
Department viz., Counter Operations, Mail Operations, Postal Banking, Insurance, Finance and HR; and
Deployment of Rural Information Communication Technology (Rural ICT)
solution in all the 1,30,000 rural Branch Post Offices in the country by supplying hardware and providing networking to them.
POINTS TO REMEMBER
1 - IT Modernization Project was approved in November 2012 at the cost of Rs.4909 Crore.
2 - Key objectives : Modernization and computerization of all Post Offices Establishment of IT Infrastructure Development of software applications Deployment of RICT in all BOs
2 IMPLEMENTATION
IMPLEMENTATION
The entire Project is being implemented by the Department through eight
different segments. Details of each segment and the present status are furnished below :
Change Management (CM)
Preparing the workforce for the complete change in Departments’ working after implementation of IT Project. Change Management for the Department was managed by Tata Consultancy Services. The project has been completed in 2015.
Data Centre Facility (DCF)
Hosting Primary Data centre and building Disaster Recovery centre for the DoP. The Primary Data Centre has been functioning at Navi Mumbai since 3rd April, 2013. Disaster Recovery Centre is at Mysuru.
Financial Services Integrator (FSI)
Implementation of solutions for Core Banking and Core Insurance in all Post Offices. Providing multiple delivery channels- internet banking, mobile banking, ATM and Interactive Voice Response (IVR) and SMS etc. Infosys has been awarded the project of Core Banking Solutions and installing ATMs. Core Insurance Solutions is managed by Infosys McCamish. As on 31.12.2019, Core Banking Solution has been made operational in 23782 Offices and 997 ATMs are functional.
POINTS TO REMEMBER
1 - The entire project is being implemented through eight different segments
2 - Primary Data Centre is at Navi Mumbai and Data Recovery Centre at Mysuru.
3 - FSI provides solutions for Core Banking and Core Insurance.
3 IMPLEMENTATION
The ATMs have also become inter-operable with those of the Banks since 30.12.2016. Intra operable Internet Banking Service has been made functional from 14.12.2018. Mobile Banking has been launched on 15.10.2019. Core Insurance Solution (CIS) has been rolled out in 25,573 Post Offices.
Network Integrator (NI)
Providing connectivity for each departmental post office location in order to ensure uninterrupted network connectivity through one single WAN. 27431 locations have been networked under Wide Area Network (WAN) as on 31.12.2019. Network Integrator of DoP is handled by Sify Technologies Limited.
Core System Integrator (CSI)
Implementation of the solutions for Mail Operation, Retail, logistic Post, Philately, Finance and Accounts & Human Resources and integration with other System Integrators. CSI is managed by Tata Consultancy Services.
Rural Hardware (RH)
Providing connectivity, hardware & solar power panels to Branch Post Offices in rural areas.
Rural System Integrator (RSI)
Implementation of the solution for integrating all the FSI/CSI applications to the Branch Post Offices.
Mail Operation Hardware (MOH)
Providing hardware to Mail Offices and handheld devices to Postmen.
POINTS TO REMEMBER
1 - CSI provides solutions for Mail Operation, Retail, logistic Post, Philately, Finance and Accounts & Human Resources and integration with other SIs. TCS looks after CSI project.
2 - MOH provides hardware to Mail Offices and handheld devices to Postmen.
The IT Modernization Project implementation in Department of Posts is a
PAN India Project and on completion of its implementation, the following are be the key benefits to customers.
Improved customer satisfaction due to faster and more reliable services in
mails, banking, insurance and money remittance/ transfer operations.
Transparency in financial services by introduction of core banking and
core insurance solution.
Multiple channels of access to the customers through Post Office
counters, internet, mobiles, call centers and ATMs etc.
Better financial inclusion for the common man in the rural and semi-urban locations through mobile remittances, mobile banking, mobile insurance etc.
Effective and transparent delivery of the social security and employment
guarantee schemes of the Government.
POINTS TO REMEMBER
The IT Modernization project, intends to achieve the following :
Improved customer satisfaction
Transparency in financial services through CBS and CIS Multiple channels of access to the customers Better financial inclusion for the common man in the rural and semi-urban locations Effective and transparent delivery of the social security and employment guarantee schemes of the Government
5 BASIC TERMINOLOGIES RELATED TO IT MODERNIZATION PROJECT
BASIC TERMINOLOGIES RELATED TO IT MODERNIZATION PROJECT
CBS : Core Banking Solution
CIS : Core Insurance Solution
CPC : Central Processing Centre
CIF : Customer Information File
WAN : Wide Area Network
ECMS : Enterprise Content Management System
QDE : Quick Data Entry
DCT : Direct Cash Transfer
AEPS : Aadhar Enabled Payment System
APBS : Aadhar Payment Bridge System
CTR : Cash Transaction Report
POINTS TO REMEMBER
1 - CBS : Core Banking Solution; CIS : Core Insurance Solution; CIF : Customer Information File
2 - ECMS : Enterprise Content Management System; DCT : Direct Cash Transfer
