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W2: Foundation of Management: 1. What Is An Organisation?

The document discusses the foundation of management. It defines an organization as people arranged to accomplish a specific purpose or goal. Managers are important because they use an organization's resources effectively and efficiently to achieve its goals. Managers are classified into three levels - top, middle, and front-line - based on the scope of their decisions and responsibilities. The four main functions of all managers are planning, organizing, leading, and controlling. Managers require skills in technical knowledge, working with people, and conceptual thinking to perform their roles and help the organization achieve its objectives.

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Mai Hương Quỳnh
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45 views6 pages

W2: Foundation of Management: 1. What Is An Organisation?

The document discusses the foundation of management. It defines an organization as people arranged to accomplish a specific purpose or goal. Managers are important because they use an organization's resources effectively and efficiently to achieve its goals. Managers are classified into three levels - top, middle, and front-line - based on the scope of their decisions and responsibilities. The four main functions of all managers are planning, organizing, leading, and controlling. Managers require skills in technical knowledge, working with people, and conceptual thinking to perform their roles and help the organization achieve its objectives.

Uploaded by

Mai Hương Quỳnh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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W2: Foundation of Management

Check list:
o Characteristics of an organisation
o The importance of managers to an organization
o Classify managers vs non-managerial employees
o Functions, roles and skills of managers
o Efficiency vs Effectiveness
o Managers: universal or not?
 

1. What is an organisation?
Perform crucial work to Goal(s) that are wished
achieve the goal to achieve

People Purpose

Organization
Arrangement of people Structure
Accomplish some specific Arrangement of ppl
purpose Positions of people

o Every company has its own purpose and goal


o Managers then use company’s resources effectively and efficiently to achieve the
goal.
2. Why are mangers important?
o Organisations need their managerial skills and abilities in uncertain, chaotic
and complex situations.
o Critical in getting things done. The leaders in organisations must ensure that
all employees are doing their jobs -> companies to achieve their goals.
o Quality of relationship between employees and their direct supervisors > pay,
benefits or workplace enviroment for employee productivity and loyalty.
3. Mangagers vs Non-managerial employees
Top-management: decisions affect the whole
company
Make long-term plans
Establish policies
Represent companies
Executives of the company
Oversees overall planning

Middle-management: decisions affect a department


Develop detailed plans and procedures to implement goals
Make decisions
Direct first-level managers

Front-line management: manage non-managerial


employess who are involved with
creation/production of products.
Implement plans
Assist middle-level managers
Oversee workers
Oversee day-to-day operatuons to ensure a smooth run

4. Functions, roles and skills of managers


a) Functions: 4 basic functions.
Set + Ways to achieve Who is in charge of
goals what?

Planning Organizing

Controlling Leading
Keep track of progress Influence people to make
Evaluate + Take actions when them work
sth is wrong

b) Roles: specific categories of managerial behavious. They are expectations and


responsibilities associated with being a manager.
1. Decisonal roles: make decisions such as: deciding which new projects to
invest, handle unexpected event or crisis and assign resources between
divisions of company.
2. Informational roles: receive and transmit both internal and external
information for analysis and decision-making.
3. Interpersonal roles: co-ordinate different people of the company (build
relationships with subordiantes and outsiders).
Decisional Informational Interpersonal
Entrepreneur: seeks Monitor: seeks and Figurehead: symbolic
for chances receives wide variety of head - perform a number
Disturbance Handler: inetrnal/external info to of routine duties of a
correvtive actions develop greater legal/social nature
during disturbance understanding. Leader: motivatuon of
Resource Allocator: Disseminator: transmits subordinates, staffing,
making/approving info through the training and associated
decisions company duites
Negotiator: represent Spokesperson: Liaison: maintains self-
the organisation at transmits info outside developed network or
negotiations. the firm outside contacts.

c) Skills:

Knowledge Ability to work View organisation


Human
Technical

well with
Conceptual as a whole
and proficiency
people and in Understand
in a certain relationships
specialised group between its parts
field Communicate, Where org fitts in
Associated motivate, lead broader enviroment
and inspire Essential to
with Front Line enthuasiasm effective decision
Managers and trust making

4. Efficiency vs Effectiveness
Efficiency
Doing things right
Getting the most output from a given amount of input

Effectiveness
Doing right things
Undertaking activities that can help firms to reach its goals.

5. Are managers universal?


o Organisational level: All managers in all levels have to make decisions
They plan, organise, lead and control (4Fs)
Top managers: design overall designing the firm while
lowers deal with designing individual/team work jobs.
 As managers move up, they do more planning and less direct surpevising
o Organisational area: The mixtures of roles of managers depend on the
functional area of the organisation.
Still required to coordinate the work of others by doing 4
main activites (4Fs).
6. What is management?
o The process of achieving firm’s goals effectively and efficiently by using four
major activities: planning, organizing, leading and controlling the company’s
resources.
o Resources include:
 Human resources (employess)
 Financial resources (bank loan, shareholders’ investment)
 Physical resources (machinery, inventory)
 Information resources (knowledge)
o Process of management:
HR
Activities
Planning Profits
Finance Organising People
Capital Leading Brand image
Information Controlling

Managers Goals

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