This citizen's charter from the Department of Justice Office of the City Prosecutor in Pasig City outlines their vision, mission, and procedures for various frontline services including filing a complaint, requesting reconsideration or reinvestigation, obtaining a prosecutor's clearance, certified copies of documents, and querying the status of a case. Fees are required for certain services like clearances and certifications.
This citizen's charter from the Department of Justice Office of the City Prosecutor in Pasig City outlines their vision, mission, and procedures for various frontline services including filing a complaint, requesting reconsideration or reinvestigation, obtaining a prosecutor's clearance, certified copies of documents, and querying the status of a case. Fees are required for certain services like clearances and certifications.
This citizen's charter from the Department of Justice Office of the City Prosecutor in Pasig City outlines their vision, mission, and procedures for various frontline services including filing a complaint, requesting reconsideration or reinvestigation, obtaining a prosecutor's clearance, certified copies of documents, and querying the status of a case. Fees are required for certain services like clearances and certifications.
This citizen's charter from the Department of Justice Office of the City Prosecutor in Pasig City outlines their vision, mission, and procedures for various frontline services including filing a complaint, requesting reconsideration or reinvestigation, obtaining a prosecutor's clearance, certified copies of documents, and querying the status of a case. Fees are required for certain services like clearances and certifications.
VISION : A just and peaceful and peaceful society anchored on the principles of transparency, accountability, fairness and truth
MISSION: Effective, efficient and equitable administration of justice
TYPE OF FRONTLINE SERVICES PROCEDURE EMPLOYEE PROCESSING TIME FEES
a. Present for assessment the complaint - Receiving Staff on Duty 5 minutes None affidavit with all Admin. Section, 8th Floor supporting documents including witness affidavit/s, properly bound and paged. 1. Filing of Complaint b. Fill-up an Investigation Data Form (IDF) from the Admin. Section if complaint documents are assessed as complete. c. Proceed to prosecutor for the - Prosecutor on Duty, 7th Floor administration of oath on the affidavits and IDF. d. Submit the subscribed complaint affidavit - Receiving Staff on Duty 5 minutes and IDF with all the supporting documents Admin. Section, 8th Floor
e. Receive, duly received/stamped copy of - Receiving Staff on Duty 5 minutes
IDF with assigned NPS docket number. Admin. Section, 8th Floor
a. Copy furnish the parties through personal - Receiving Staff on Duty 5 minutes None 2. Motion for Reconsideration and service or registered mail and attached proof Receiving Section/Admin. Office, 8th Floor Reinvestigation of service/ mailing b. Submit three (3) sets of document
a. Present the following necessary - Staff on Duty, Clearance Section One (1) hour requirements Admin. Office, 8th Floor
1. Valid Identification Card (ID) such as SSS,
GSIS, PAG-Ibig, Voter’s ID , Postal ID, Driver’s License, Senior Citizen, Local Employment- - - -- - - -- - - -- - - P 50.00 Company, School ID Business - - - - - - - - - - - - - - - - - - - - -P 300.00 2. Community Tax Certificate (Cedula) for 30 minutes for renewal Notarial Commission - - - - - - - - - -P 25.00 3. Issuance of Prosecutor’s Clearance the current year Foreign Travel - - - - - - - - - - - - - - P 200.00 3. One (1) pc ID picture 1x1 or 2x2 Foreign Employment - - - - - - - - - - P 100.00 4. Original or photocopy of expired clearance Firearms License - - - - - - - - - - -- - -P1,000.00 (for renewal) Permit to Carry Firearms- - - - - - - - -P 500.00 5. Letter request and/or authorization letter Adoption/Guardianship - - - - - - - -P 400.00 if filed thru representative Naturalization - - - - - - - - - - - - - - P 500.00 6. ID of the requesting party and his/her Retirement/Resignation- - - -- - - -- - -P 100.00 authorized representative
b. Fill-up the application Form
c. Pay to the Cashier - 8th Floor Admin Section
d. Submit duly accomplished application - Staff on Duty, Clearance Section
form and wait for the claim stub Admin. Office, 8th Floor
e. Claim your clearance on the time indicated
in the claim stub
a. Present ID and accomplished the request Staff in-charge/ Administrative Officer III 20 minutes Certification (for Status of Cases, Certified slip True Copy of Documents, Exhibits, etc.) b. Letter request and/or authorization letter - - - - - - - P75.00 + P2.00/page in excess of 4. Issuance of Certified Copies of if the party requesting is not related to the 3 papges Documents case c. ID of the requesting party and his/her authorized representative b. Submit to the staff in-charge . Photocopy the requested document/s 5. Queries/Follow-up on the status of the case a. Administrative Section Fill up FOI form 5 minutes
b. Secretarial Pool Register with the guard on duty 5 minutes
1. Go to the public assistance and complaints desk and directly report any complaint relative to the service/transaction; or 2. For inquiries, suggestions, comments and recommendation, please call 643-8595; or 3. Contact government complaint hotline “8888”.
