TNA - Questionare
Uploaded by
Nurul AfizaTNA - Questionare
Uploaded by
Nurul AfizaBY AN LIONEL
Feel free to modify according to your needs.
Training Needs Survey
Below you will find the current Training Needs Analysis Questionnaire. The deadline
for completion is the end of the month.
Please put aside time to complete this survey as accurately and honestly as possible.
It is a critical step in creating your personal development plan and enabling you to
achieve success in your current role for yourself as well as your department. This
information will help the Organizational Development Team to deliver the best
trainings to meet your specific needs.
When working on the survey, please note that you do not need to complete the
entire survey in one session. It is OK to complete part of the survey, then submit your
responses and complete the rest of the survey at a later date.
The only purpose of this survey is to help you identify training priorities. The scores
have no other purpose. It makes no difference if you rate yourself as mostly 3 with
some 4’s or mostly 4’s with some 5’s - as long as it helps you to identify which areas
you most want training or development.
The results of this Training Needs Analysis are confidential. Please send any
questions to the HR Department.
Thank you for taking the time and focus to complete this.
Best regards,
L&D Team
BY AN LIONEL
Feel free to modify according to your needs.
Demographics
Please complete this section to help us make accurate conclusions for specific work
groups.
None of this information will be used to identify individuals.
1. Which Division do you work in?
2. Do you have Line Management Responsibilities?
3. Please indicate how long you have worked at OYO?
4. List the type of training and development you have received in the last one
years.
5. Please LIST up to 5 topics that reflect your most important development and
training needs.
Please rate your degree of knowledge/skill in each of the competencies sections
below using a scale of 1-5 or N/A and the free text space to provide additional
comments.
1 = No knowledge/skill
2 = A little knowledge/skill but considerable development required
3 = Some knowledge/skill but development required
4 = Good level of knowledge/skill displayed, with a little development required
5 = Fully knowledgeable/skilled – no/very little development required
N/A = This competency is not applicable to my job
Communication
1. Giving full attention to what other people are saying.
2. Understanding how to provide effective feedback to others.
3. Knowing how to ask insightful questions.
Comments:
Interpersonal Skills
1. Addressing critical customer issues in a timely manner.
2. Demonstrating an understanding for other points of view.
3. Recognizing and rewarding behavior that contributes toward excellent
performance.
4. Knowing how to adapt to meet the needs of the individual or situation.
Comments:
BY AN LIONEL
Feel free to modify according to your needs.
Conflict Resolution
1. Knowing how to facilitate constructive conversations with stakeholders.
2. Identifying areas of agreement and common ground.
3. Knowing how to think of alternative solutions to resolve conflicts.
4. Understanding how to deal with employee grievances.
Comments:
Collaboration & Partnership
1. Knowing how to work and collaborate with others to accomplish goals and
objectives
2. Understanding how divisions and departments can work better together.
3. Knowing how to share information and communicate better throughout the
organization.
Comments:
Adaptability
1. Working more effectively in changing environments.
2. Being able to adjust priorities to better meet changing business goals.
3. Knowing how to be more flexible and open to new ideas.
Comments:
Achievement & Action
1. Knowing the appropriate course of action to workplace address issues.
2. Getting things done on time and within budget.
3. Understanding how to simplify business processes and procedures
Comments:
Time Management & Planning
1. Knowing how to make more effective use of web-based calendars and To-Do
lists.
2. Knowing how to prepare for contingencies.
3. Dealing more effectively with distractions and interruptions.
Comments:
BY AN LIONEL
Feel free to modify according to your needs.
Accountability
1. Accepting responsibility and accountability for achieving goals and objectives.
2. Holding others accountable for their actions.
3. Giving advance warning on potential problems and issues that may affect
others.
Comments:
Analytical & Problem Solving Skills
1. A Knowing the best way to divide problems into more manageable
components.
2. Asking the right questions to better understand or evaluate situations.
3. Knowing how to develop innovative solutions to solve the root cause of
problems.
Comments:
Business Case Skills
1. Understanding our products and services.
2. Understanding our products and services.
3. Viewing problems from a business perspective.
Comments:
Financial Fundamentals
1. Understanding how to interpret financial data, balance sheets and cash flow.
2. Understanding how to monitor spending, expenses and budgets.
3. Understanding how to develop realistic and accurate forecasts.
4. Knowing how to manage cash and cash disbursements.
Comments:
Teamwork
1. Encouraging collaboration with others.
2. Facilitating conflict resolution and mediation.
3. Encouraging collaboration with others.
Comments:
BY AN LIONEL
Feel free to modify according to your needs.
Innovation
1. Understanding how to develop solutions or methods using our products and
services.
2. Knowing how to challenge standard practices and current procedures.
3. Implementing best practice methods within the department.
Comments:
Personal Effectiveness
1. Keeping up with changes in technologies.
2. Knowing what opportunities are available for professional development.
3. Analysing interpersonal problems instead of reacting to them.
Comments:
Leadership/Coaching & Mentoring
1. Understanding how to communicate a vision that generates enthusiasm and
commitment.
2. Knowing how to articulate the department's strategy and objectives.
3. Understanding how to influence, inspire and motivate others.
4. Knowing how to act as an inspirational role model for other members of team.
5. Understanding how to take responsibility and be accountable for actions.
6. Knowing how to inspire and instil accountability within his/her team.
7. Knowing how to mentor others.
8. Understanding how to identify strengths of others.
9. Knowing how to delegate tasks appropriately.
10. Understanding how to regularly review individual performance.
11. Knowing how to effectively manage team performance, making tough
decisions when required.
Comments:
Change Management
1. Understanding how to work collaboratively with others to implement changes.
2. Knowing how to successfully manage resistance to changes.
3. Understanding the fundamental principles of change management.
Comments:
BY AN LIONEL
Feel free to modify according to your needs.
Project/Account Management
1. Knowing how to handle multiple projects and tasks simultaneously.
2. Understanding how to set priorities, organize and coordinate phases of projects.
3. Knowing how to work with customers and clients to assess their needs and define
project parameters.
Comments:
Commercial Acumen
1. Understanding how to effectively develop and use resources (people, time
and money) to improve sales and organisational performance.
2. Knowing how to make tough commercial decisions promptly and objectively
as well as assess the commercial implication of a decision.
3. Knowing how to actively seek to reduce costs to improve profitability.
Comments:
