This document defines key business writing and financial terms used in commercial transactions and communications. It includes definitions for common letter components like signature blocks and enclosures. It also defines financial terms related to pricing like net price, quotations, and loyalty discounts. Several shipping terms are outlined, such as Incoterms like CIF, FOB, and EXW that specify shipping costs and responsibilities. Finally, it defines common financial documents and processes like invoices, bank transfers, statements of account, and letters of credit.
This document defines key business writing and financial terms used in commercial transactions and communications. It includes definitions for common letter components like signature blocks and enclosures. It also defines financial terms related to pricing like net price, quotations, and loyalty discounts. Several shipping terms are outlined, such as Incoterms like CIF, FOB, and EXW that specify shipping costs and responsibilities. Finally, it defines common financial documents and processes like invoices, bank transfers, statements of account, and letters of credit.
This document defines key business writing and financial terms used in commercial transactions and communications. It includes definitions for common letter components like signature blocks and enclosures. It also defines financial terms related to pricing like net price, quotations, and loyalty discounts. Several shipping terms are outlined, such as Incoterms like CIF, FOB, and EXW that specify shipping costs and responsibilities. Finally, it defines common financial documents and processes like invoices, bank transfers, statements of account, and letters of credit.
This document defines key business writing and financial terms used in commercial transactions and communications. It includes definitions for common letter components like signature blocks and enclosures. It also defines financial terms related to pricing like net price, quotations, and loyalty discounts. Several shipping terms are outlined, such as Incoterms like CIF, FOB, and EXW that specify shipping costs and responsibilities. Finally, it defines common financial documents and processes like invoices, bank transfers, statements of account, and letters of credit.
Download as DOCX, PDF, TXT or read online from Scribd
Download as docx, pdf, or txt
You are on page 1of 3
Business Writing 1: Definitions
carbon copy – exactly the same copy
blocked style – style of writing in which each line starts directly below the one above signature block – name and job title typed below a signature reference – figures and / or letters written at the top of a letter to identify it enclosure – document enclosed with a letter private and confidential – phrase written on a letter intended only to be read by the addressee job title – the name of someone’s job, e.g. Sales Manager, Chief Buyer yours sincerely – complimentary close used at the end of a letter when the addressee’s name is known attachment – separate document attached to an email message incoterm – internationally used term which indicates which price is being quoted to the customer net price – price which does not include additional costs such as transport and insurance carnage forward – condition of sale when the customer pays for the transport of the goods quotation – price for work to be done or a service to be provided under separate cover – in a separate envelope or parcel gross price – price which includes additional costs such as transport and insurance loyalty discount - amount taken off the usual price of goods when they are sold to a regular customer Incoterms: DDU (delivery duty unpaid) – the seller pays all delivery costs, except for import duty, to a named destination CFR (cost and freight) – the seller pays all delivery costs to a named destination, except for insurance CIF (cost, insurance, and freight) - the seller pays all delivery costs to a named destination EXW (ex-works) – the buyer pays all delivery costs once the goods have left the seller’s factory or warehouse FAS (free alongside ship) – the seller pays all delivery costs to the port FOB (free on board) – the seller pays all delivery costs to when the goods are on the ship compliments slip – small piece of paper with the company’s details on it invoice – list of goods or services that states how much must be paid for them forwarding agent – person or organization that conveys goods to their destination settlement – payment of an account air waybill – document that gives information about goods sent by air ship – to send goods by road, rail, air, or sea covering letter – letter accompanying a document or goods, explaining the contents advice note – document informing a customer that a consignment is on its way to them catalogue – publication giving details of goods or services offered by a company estimate – written estimate, usually for a large job such as building a factory tender – price given for work to be done customer – person who buys goods or services from a shop or company wholesaler – person or company that buys goods from manufacturers and sells them to retailers showroom – place where a company demonstrates its products subsidiary – company that is partly owned by a larger one prospectus – publication giving details about a school or college sales or return – term used when a supplier agrees to buy back unsold goods quantity discount – money taken off the usual selling price of goods when the buyer is purchasing a large amount current account – account into which a customer can pay money, or draw it out, without giving notice sight draft – bill of exchange that must be paid immediately it is presented balance – difference between the totals of money coming into and going out of a bank account bank transfer – movement of money from one bank account to another documentary credit – document informing a customer of money owed due date – date by which an account should be settled protest – take legal action to obtain payment remittance – payment statement of account – list of amounts paid and owed debit note – letter of credit that requires the seller to supply shipping documents to the bank to obtain payment