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SSD-4000-28 Measure To Video Output Failure

1) The document provides instructions for updating the software on ALOKA SSD-4000 ultrasound systems to address a video output failure issue affecting models with software versions 2.1.0 through 2.1.4. 2) The update involves using one of two floppy disk update kits, FD-4000-39-1 or FD-4000-40-1 depending on the current software version, and following steps to remove the old software, copy the new version, and reboot the system. 3) Technicians are asked to submit a product update report after completing the upgrade for each affected system.

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Mario Rodríguez
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69 views5 pages

SSD-4000-28 Measure To Video Output Failure

1) The document provides instructions for updating the software on ALOKA SSD-4000 ultrasound systems to address a video output failure issue affecting models with software versions 2.1.0 through 2.1.4. 2) The update involves using one of two floppy disk update kits, FD-4000-39-1 or FD-4000-40-1 depending on the current software version, and following steps to remove the old software, copy the new version, and reboot the system. 3) Technicians are asked to submit a product update report after completing the upgrade for each affected system.

Uploaded by

Mario Rodríguez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
You are on page 1/ 5

No.

SSD-4000-28 Page: 1/4


TECHNICAL BULLETIN Date: 06-December-2005

CATEGORY PARTS REQUIRED


Top urgent Attached
As soon as possible Separately sent to you
Next time you visit the customer Prepare at your side
When the symptom appears Apply to ALOKA office for your territory when necessary
Information Sales item. Order to the sales person in charge of your country

TITLE:
Measure to video output failure

MODEL AFFECTED:
SSD-4000

SERIAL NUMBERS AFFECTED:


The equipments that are ruining on software version ver.2.1.0 ~ ver.2.1.4 with EP4768** VPU
board.
M01056~M01063, M01085~M01095, M01100~M02600, M02751~M02800
(Excluding the systems already upgraded to Ver.3 or after)

PURPOSE:
It is to inform the problem of video output and the solution for this problem.

SYMPTOM:
It could not printout or record to VCR occasionally, because of video synchronized signal suddenly
stopped.
On software version ver.2.1.0 ~ ver.2.1.4, when you press “EXT”, “NEW PATIENT” or “PRESET”
button on operation panel, the system reconfigures to LSI (Large Scale Integration) for video signal
mounted on VPU board EP4768 via I2C (Inter-Integrated Circuit) bus. However the system wrongly
reconfigures to LSI and happens incorrect data communication on I2C bus occasionally.
Since software version 3 and after, this phenomenon never happen because the system reconfigures
to LSI only at system starting up.

ITEMS OF REQUIRED PARTS:


Update floppy disk for ver.2.1.0~ver.2.1.2, FD-4000-39-1, 1set (Two floppy disks)
Update floppy disk for ver.2.1.3~ver.2.1.4, FD-4000-40-1, 1set (Two floppy disks)

This kit is for multiple use as well (You can use one kit for multiple machines).

ATTACHED DOCUMENTS:
Product Update Report, 1 sheet

ESTIMATED LABOR TIME:


0.5 hour

SPECIAL TOOLS AND TEST EQUIPMENT REQUIRED:


None

ESSENTIAL CONDITION:
None
Technical Bulletin No. SSD-4000-28 Page: 2/4

SOLUTION:
Update the software by FD-4000-39-1 or FD-4000-40-1 depend on current software version.

‰ In the case of system is running on ver.2.1.0 ~ ver.2.1.2


(1) Confirmation of the software version before upgrade
Display the MAINTENANCE screen by means of pressing PRESET button, then press
Ctrl and S key on the full keyboard at the same time.
Confirm that the “System” is displayed as the range of “00-2.1.0 ~ 00-2.1.2” at the
“Software “ section in the SYSTEM1 screen.

(2) Software upgrade


Display the MAINTENANCE screen in the same way as the above mentioned (1).
Select “UP GRADE”. (Move the arrow cursor to “UP GRADE” and press SET switch.)
a) When you select “Version up”, the following message is displayed.
Insert Disk #1 and press "SET"
Quit: Press "CANCEL"

b) Insert the floppy disk (FD-4000-39-1-1) and press the SET switch.
The following message is displayed.
Now Loading…

SSD-4000 Version Up
The upgrade of SSD-4000:V2.1.2.2 is begun.
Floppy disk is 2 sheets in total.

c) Select “Start”, then the following message is displayed.


SSD-4000 Version Up
Old version is being removed…

SSD-4000 Version Up
Copying to keep an present version…

SSD-4000 Version Up
Copying data…

d) After completion of copy, the following message is displayed.


SSD-4000 Version Up
Insert the floppy disk (2/2)

Insert second floppy disk (FD-4000-39-1-2) and press OK button.


The following message is displayed.
SSD-4000 Version Up
Copying data…

e) After completion of copy, the following message is displayed.


SSD-4000 Version Up
Installing…

SSD-4000 Version Up
Upgrade treatment was finished normally.

Select “NEXT”, then the following message is displayed.


SSD-4000 Version Up
Turn off a power switch.
Technical Bulletin No. SSD-4000-28 Page: 3/4

f) Eject the floppy disk and turn the power off.


装 After shutdown, turn the power on again to reboot the machine.

(3) Confirmation of the software version after upgrade


Display the MAINTENANCE screen in the same way as above(1). Confirm that the
“System” became “00-2.1.2.2” at the “Software “ section in the SYSTEM1 screen.

‰ In the case of system is running on ver.2.1.3 ~ ver.2.1.4


(1) Confirmation of the software version before upgrade
Display the MAINTENANCE screen by means of pressing PRESET button, then press
Ctrl and S key on the full keyboard at the same time.
Confirm that the “System” is displayed as the range of “00-2.1.3 ~ 00-2.1.4” at the
“Software “ section in the SYSTEM1 screen.

(2) Software upgrade


Display the MAINTENANCE screen in the same way as the above mentioned (1).
Select “UP GRADE”. (Move the arrow cursor to “UP GRADE” and press SET switch.)
a) When you select “Version up”, the following message is displayed.
Insert Disk #1 and press "SET"
Quit: Press "CANCEL"

b) Insert the floppy disk (FD-4000-40-1-1) and press the SET switch.
The following message is displayed.
Now Loading…

SSD-4000 Version Up
The upgrade of SSD-4000:V2.1.6.2 is begun.
Floppy disk is 2 sheets in total.

c) Select “Start”, then the following message is displayed.


SSD-4000 Version Up
Old version is being removed…

SSD-4000 Version Up
Copying to keep an present version…

SSD-4000 Version Up
Copying data…

d) After completion of copy, the following message is displayed.


SSD-4000 Version Up
Insert the floppy disk (2/2)

Insert second floppy disk (FD-4000-40-1-2) and press OK button.


The following message is displayed.
SSD-4000 Version Up
Copying data…

e) After completion of copy, the following message is displayed.


SSD-4000 Version Up
Installing…

SSD-4000 Version Up
Upgrade treatment was finished normally.
Technical Bulletin No. SSD-4000-28 Page: 4/4

Select “NEXT”, then the following message is displayed.


SSD-4000 Version Up
Turn off a power switch.

f) Eject the floppy disk and turn the power off.


After shutdown, turn the power on again to reboot the machine.

(3) Confirmation of the software version after upgrade


Display the MAINTENANCE screen in the same way as above(1). Confirm that the
“System” became “00-2.1.6.2” at the “Software “ section in the SYSTEM1 screen.

PRODUCT UPDATE REPORT


After the upgrade, please send/fax “Product Update Report” to ALOKA office for your territory.

Approved by

General Manager
Medical Ultrasound Engineering Dept.

Written by
Product Update Report
Copy this sheet to fill in.

To ALOKA Co., Ltd.

From

This reports the work has completed according to ALOKA Technical Bulletin SSD-4000-28.

Title: Measure to video output failure

Report:

Customer
Date - - Name
(yyyy-mm-dd)

Model Name SSD-4000 Serial Number

Person in
charge

Remarks

Please fill this form and fax to


ALOKA office.

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