Guideline On Mahindra Part Approval Process: (For Bought-Out Parts)
Guideline On Mahindra Part Approval Process: (For Bought-Out Parts)
On
Mahindra Part Approval
Process
This Manual is prepared by the MQS Core Team, located at - 2 nd floor, AD Building, A.S.
Kandivli.
For any further information, clarification or suggestions, you may contact the following :
CONTENTS
Introduction 4
Part - I
MPAP Requirements 5
Part - II
MPAP Formats 20
Introduction
This guideline sets the structure and procedure for carrying out Mahindra Part Approval
Process (MPAP) for all direct material suppliers, supplying to M&M Automotive Sector.
This guideline intends to illustrate:
Ø MPAP requirements
Ø MPAP applicability & submissions
Ø how to carry out MPAP activity
Ø MPAP approval
Ø MPAP effectiveness
All direct material suppliers shall comply with this guideline. Head – PD & C / Supplier
Upgradation must approve exceptions to this requirement via waivers. Waiver requests
are to include duly filled up Risk Assessment Form.
MPAP is a part of Advance Product Quality Planning, therefore while carrying out MPAP,
a cross-functional APQP approach is recommended.
While conducting MPAP, parts are required to be produced from significant production run
at production site using production tooling and gauging and as a follow up to quality
planning steps. Inspection & checking is done as per Production Control Plans to ensure
the product conforms to all the customer input requirements / design requirements. After
establishing conformance to the requirements, the Supplier submits the MPAP documents
to Head – PD &C / Supplier Upgradation for approval.
MPAP approving authority is the Head – PD & C / Supplier Upgradation. For High impacts
components joint approval from PD&C / Supplier Upgradation and Product Development
is required. For existing parts with minor changes through ECN, MPAP will also be carried
out by PD & C / Supplier Upgradation.
Approving authority reviews the submissions and gives the approval. Only after obtaining
MPAP approval, the Supplier can supply production parts as per production schedule.
The guideline intends to cover all situations normally occurring during Projects, ECN,
PCRN implementation. However if there are any queries, Supplier should contact the
Head – PD &C Office / Supplier Upgradation for guidance.
MQS OFFICE
Mahindra & Mahindra Ltd.
Automotive Sector
Part - I
To determine whether all engineering design and specification requirements are properly
understood by the Supplier and the process has the potential to produce products
consistently meeting the requirements during an actual production run at the quoted
production rate.
2.0 Applicability:
The guideline covers generic requirements for production part approval for all
products supplied by Supplier to any of the M & M, Automotive Sector locations /
PUs / Areas or to any of M&M supplier’s & dealers.
3.0 Approach:
It is recommended that all Suppliers should adopt Advanced Product Quality Planning
methodology for part / product development.
Supplier should take a production run at the production site using the production tooling,
gauging, process, material, operations, environment and process setting like feed/speeds,
cycle time/ pressure/ temp & with regular workmen. This also means that the production
run should conform to the Process Flow Diagram, Control Plan and SOP.
The CFT at Supplier’s end along with M&M representative shall review the PCRN / ECN
or any other trigger of MPAP initiation and decide the applicability of all the MPAP
requirements.
If there is strong justification for not attempting one or more of the MPAP requirements,
waiver can be sought from the approval authority. Supplier should seek the waiver by
filling up a Risk Assessment Form stating the justification and risk involved for not
attempting the MPAP requirements. A written approval is to be obtained from the
approving authority for waiving the requirement.
Refer PSW Format Part - II for Risk Assessment Form
MPAP is a part of Advanced Product Quality Planning. It is expected that APQP approach
is followed for part development and resultant documents viz., Customer Input
Requirements including Design, Quality and Reliability Goals, Team Feasibility
Commitment, DFMEA, DVP&R, etc. are attached in MPAP documentation or appropriate
reference is made. Mahindra specific requirements / Customer Input requirements will be
given by M&M to suppliers along with MPAP requirements identified in PSW. The
applicable APQP requirements are to be reviewed and verified by Suppliers with PD &C /
Supplier Upgradation.
MPAP Retention / Submission Requirements
Following are the 19 Requirements for MPAP & submission requirements.
S. Submission Levels
Requirements
No. Level 1 Level 2 Level 3 Level 4 Level 5
1 Design Records. S S S * R
2 Engineering Change Documents. S R R * R
3 Customer Engineering Approval. S R S * R
4 DFMEA S S S * R
5 Process Flow Diagram S R S * R
6 PFMEA. S R S * R
7 Dimensional Results. S S S * R
8 Material Performance Test Results S S S * R
9 Initial Process Study. S R S * R
10 Measurement System Analysis S R S * R
11 Qualified Laboratory Documents S S S * R
12 Control Plan. S R S * R
13 Part Submission Warrant (PSW) S S S S R
14 Appearance Approval Report (AAR) – if S S S * R
applicable.
15 Bulk Material Requirement Checklist - S R R * R
for bulk material MPAP only
16 Sample Products. S S S * R
17 Master Sample R R R * R
18 Checking Aids. S R R * R
19 Customer Specific Requirements S R S * R
S = The Supplier shall submit to Head – PD&C / Supplier Upgradation and maintain
the same at appropriate locations, including manufacturing
* = The Supplier shall retain at appropriate location and submit to Head – PD&C /
Supplier Upgradation.
The Supplier shall retain all the MPAP documents (as per requirements given in above
table) at appropriate location and make available to Head - PD & C / Supplier Upgradation
during the approval process. Any additional submission requirements identified by Head -
PD & C / Supplier Upgradation should be mentioned in the Part Submission Warrant.
Supplier must verify that all of the measurements and test results show conformance with
drawings and specification requirements and that all required documentation are
available.
The approval authority would review the documents and authorize the disposition. The
Copy of approved PSW would be given back to Supplier. Supplier is required to retain the
entire MPAP documentation till the part is active plus one calendar year. A copy of the
approved PSW is to be retained with the Head - PD &C / Supplier Upgradation Office.
Supplier must possess with him copies of general standards such as ISO, SAE etc.
mentioned on the drawing(s).
Supplier must verify the change letter and revision date mentioned on the
drawings/standard with the one on P.O./P.O. Amendment received. In case of mismatch,
the same should be brought to the notice of the respective PD & C / Supplier Upgradation
representative and get it amended, as appropriate.
Latest drawing / standards and design records must be followed during MPAP and
retained.
The above mentioned design records should be submitted when requested by the
approval authority.
It is possible that during product development a change is suggested in the product, part
or tooling by R&D / Engineering but not yet incorporated in the drawing / standard. If such
changes are incorporated in the part / product submitted for Production Part Approval, the
authorised engineering change documents also must be submitted along with the PSW.
Recommended action must be identified for all CCs and SCs on priority basis to reduce
the Occurrence and Detection. Thereafter, recommended actions for failure modes having
high RPN must be identified to reduce the RPN.
Critical Characteristics (CC) & Significant Characteristics (SC) to be identified as per M&M
recommended Characteristics Classification as given below
Recommended action must be identified for all CCs and SCs on priority basis to reduce
the Occurrence and Detection. Thereafter, recommended actions for failure modes having
high RPN must be identified to reduce the RPN.
It should give a good overall picture of all the processes that the supplier is responsible to
carry out from start to finish. Typically it would start from Incoming material inspection to
packing and pre-dispatch inspection. All operations should be depicted with symbols.
Details of Product & Process Characteristics along with its Characteristic Classification
(SC / CC), time, quantity and distance to be filled-up in the format.
In case a waiver is required for submitting the details of time and distance, the same to be
asked for to the approval authority.
CFT should decide the sample size for production trial run judiciously. Minimum batch size
must be 30 Nos.
Production trial run should be conducted with quoted maximum production rate and
parts should be produced within one shift.
As a very special case where volumes are so low that 30 samples are not feasible,
interim approval may be given with less than 30 part. However it has to fulfill the following
conditions
a) PIST must be 100% for the entire lot (based on 100% inspection, no sampling
inspection allowed).
b) Plan for ongoing Cp/ Cpk is available and acceptable to M&M.
Supplier should use the products only from the production trial run for MPAP submissions
such as, Dimensional Results, Material Tests, Performance Tests, Initial Process
Capability studies and Measurement System Analysis studies.
Based on the inspection results, Percentage Inspection points Satisfying Tolerance (PIST)
shall be calculated and recorded in PSW - Part C as given in Part - II .
One of the parts measured is to be identified as ‘Master Sample’. Dates on which these
readings were taken should be indicated. It is supplier’s responsibility to meet all
applicable specifications.
Supplier should perform Material test for all parts and product materials where
chemical/physical/metallurgical requirements are specified by the design record or control
plan.
All material tests required by drawings and related specifications should be listed along
with quantity tested and the actual results of each test. If the supplier can not perform the
required tests, it can be done from a reputed outside laboratory. The report should be on
letterhead of the laboratory.
Blanket statements of conformance are unacceptable. Supplier should indicate the date
on which the testing took place.
Material supplier's name and in the case of sub-contracted services such as plating,
painting and heat treatment) names of the sub-contractors should be added. If 'Approved
Sources' are specified by M & M for the subject material, it must be complied.
Blanket statements of conformance (OK / Not OK) are not acceptable. Date on which
testing is conducted has to be mentioned on the report.
All tests required / conducted and related specifications should be listed along with
quantity tested and the actual results of each test.
If the supplier can not perform the required tests, it can be done from a reputed outside
laboratory.
The Ppk study should be based on 100 (minimum 30) consecutively produced parts
when process is in statistically stable condition where only Common Causes of variation
are present. Performance index (Ppk) should be calculated using the formula mentioned
below for standard deviation.
∑ (X )
n
2
i −X
i =1
s=
(n − 1)
Measurement System Evaluation (MSA) should be performed prior to the initial process
capability studies. Percentage Gauge R & R value should be less than 10%.
When performing the initial short-term study, data should be plotted from consecutive
parts taken from the production trial run. These studies could be replaced by long term
results from the same or similar process run on the same equipment.
When the estimated production volume is less than 500 in case of aggregates /
components, the Supplier shall document in their control plan that they will either perform
100% inspection and record the results or conduct an initial process capability study with a
minimum of 30 production parts and maintain SPC control charts of the characteristics
during production.
For special characteristics that can be studied using variable data, the Supplier shall
utilise one of the following techniques to study the stability of the process:
X –Bar and R charts, no of samples =5, plot minimum 6 subgroups.
Individual X – Moving Range, plot minimum 30 data points.
For monitoring on going process capability (Cp / Cpk) sigma is to be calculated by using
σ= Rbar/d2 formula.
For tool dominant operation such as press components with inherently low variation,
target nominals (X bar) may be purposely shifted from required nominals to favor
assembly or to allow tool wear or die life. In such cases Pp to be estimated.
If Ppk requirement is not met because of inherent low variation or Skewed distribution,
target nominals may be purposely shifted from required nominals to favor assembly or to
allow tool wear or die life. Decisions on changing dimensional targeting should be agreed
by CFT & then only process capability to be calculated. Approval from Head – PD &C /
Supplier Upgradation to be obtained.
Acceptance criteria for unilateral specifications should be discussed with the approving
authority.
Supplier may use Statistical Process Control Reference Manual of QS 9000 Quality
System Requirements.
M&M recommends the use of authentic software such as Minitab for conducting initial
process capability studies & for ongoing SPC studies.
Supplier should carry out process capability study for all special characteristics (SC, CC)
identified in Engineering Drawing, through DFMEA and PFMEA.
Supplier should note down the actual dimensional values of the part, condition and the
settings done for the capability study.
Supplier should select the machine, equipment & tooling parameters, which vary while
producing the parts for the capability study and identify those which had predominant
effect on the product dimensions, as the controlling factors to ensure the product
dimension within tolerance, and should incorporate in the Product Control Plan.
Gauge Capability studies is to be conducted for all new gauges which are required to be
procured & the same is to be verified before it’s use.
In addition, Gauge Repeatability & Reproducibility (GRR) studies should be done for
equipments used for measuring critical and significant characteristics. It is recommended
that stability studies of these equipment are also conducted and monitored.
For attribute characteristics such as finish, feel, dent, rundown etc. attribute MSA is to be
carried out as per M&M requirements (PD & C / Supplier Upgradation representative to be
contacted).
Supplier should retain a master sample for each position of a multiple cavity die, mold, tool
or pattern, or production process unless otherwise specified by M & M.
Waiver for Master Sample retention can be taken from Head – PD & C / Supplier
Upgradation. Master Sample is mandatory for pressed components, appearance items &
attribute characteristics.
Supplier should certify all aspects of checking aid are in agreement with part dimensional
requirements. Supplier must have drawings for all checking aids, other than the standard
instruments. The supplier shall document all released engineering design changes that
have been incorporated in the checking aid at the time of submission.
Supplier is responsible for preventive maintenance of such checking aid for the life of the
part.
Measurement System variation studies (Gauge R & R, accuracy, linearity and stability
studies) shall be conducted in compliance with M & M requirements.
Product Dimensional Control Plan (For Bought Out Parts), Product Dimensional Control
Plan (For In-house Mfg. Parts), Product Dimensional Control Plan (For Assembly Parts).
Formats for both the types of Control Plan are given in PART-II
subsystem/ system. Interim approval cannot be granted in case there any dimension
which is identified as SC or CC is not achieved.
Interim Approval can be given for certain period or for specific quantity only.
Approving authority will monitor the status of MPAP for which Interim Approval is given.
Supplier to complete the activity within the time frame mentioned in PSW. After reviewing
the adequacy of the completed activities, Head - PD & C / Supplier Upgradation will
update the MPAP Status from Interim Approved to Approved.
Subsequent to obtaining approval from M&M, if there is any design change at component /
assembly level or process change, Supplier is required to notify the same to the
concerned M&M approving authority. The changed situation would be reviewed and if
required Supplier shall be asked to submit a fresh Part Submission Warrant.
Even in cases, where the fresh PSW submission is not asked, Supplier would be required
to review and update all the documents in the MPAP file, as necessary, to reflect the
current process.
APPENDIX - A
It is important to identify any changes that might affect the further processes at next
customer or ultimate purchaser of the vehicle or component. Therefore, in the following
additional situations Supplier must notify Head - PD & C / Supplier Upgradation regarding
the changes. The written documentation should be addressed to the approving authority.
The authority will communicate to the Supplier whether a submission for MPAP approval
is required.
Change Situations:
• Use of optional construction or material other than one used in the previously approved
part or product.
• Production from new or modified tools (except perishable tools), dies, moulds, patterns
etc. including additional or replacement tooling.
• Production following refurbishing or rearrangement of existing tooling or equipment.
• Production from tooling and equipment transferred to a different plant location or from
additional plant location.
• Change of source for subcontracted parts, materials or services (heat-treatment,
plating etc.).
• Production ramp up.
• Product re-released after the tooling has been inactive for volume production for twelve
months and more.
• Product and process changes related to components manufactured internally or
manufactured by subcontractors that impact fit, form, function, performance and/or
durability of the product.
• Changes in test/inspection method (A new inspection technique to be used).
• Process improvement through initiation of new Poka Yoke.
Approving authority may waive a formal submission for approval for these additional
situations for a subject part. A written waiver should be obtained from the approving
authority by filling up Risk Assessment Form. The same should be attached in the MPAP
file.
In spite of waiver, Supplier would be required to review and update all the documents in
the MPAP file, as necessary to reflect the current process.
Part - II