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    Lenovo USB-C Travel Hub: Quick Start Guide

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    Lenovo USB-C Travel Hub: Quick Start Guide

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    88 views4 pages

    Lenovo USB-C Travel Hub: Quick Start Guide

    Uploaded by

    ensipe

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    Lenovo USB-C Travel Hub

    Quick Start Guide

    http://support.lenovo.com/docs/usb_c_travel_hub
    Main features
    The Lenovo USB-C Travel Hub (hereafter called hub) supports
    the following main features:
    • USB devices: USB 3.0 or compatible devices
    • External monitors: a High-Definition Multimedia InterfaceTM
    (HDMITM) monitor and a video graphics array (VGA) monitor
    • Network connection: Ethernet connector
    Network features (available only when used with some Lenovo®
    computers):
    – Media Access Control (MAC) address Pass Through
    – Wake on LAN
    – Preboot eXecution Environment (PXE)
    Notes:
    • Go to http://www.lenovo.com/accessoriesguide for the
    supported computer list for the network functions.
    • Depending on the computer model, the capability of supplying
    power is different for USB-C connectors. Some USB-C
    connectors on your computer might not support this hub. For the
    detailed computer model information, go to:
    http://www.lenovo.com/accessoriesguide
    Statement on USB transfer rate
    Depending on many factors such as the processing capability of
    the host and peripheral devices, file attributes, and other factors
    related to system configuration and operating environments, the
    actual transfer rate using the various USB connectors on this
    device will vary and will be slower than the data rate listed below
    for each corresponding device.
    USB device Data rate (Gbit/s)
    3.1 Gen 1 (3.0) 5

    Supported maximum resolution


    The hub has two video connectors but supports only one
    external monitor at a time. When both video connectors are
    plugged, only the HDMI monitor functions.
    • HDMI output: 3840 x 2160 pixels / 30 Hz
    • VGA output: 1920 x 1200 pixels / 60 Hz
    System requirements
    Before using the hub, ensure that your computer has one of the
    following Microsoft® Windows® operating systems installed:
    • Windows 7
    • Windows 10
    Installing the device driver on Windows
    operating systems
    Some Lenovo computers have the hub device driver preinstalled.
    In this situation, you can use the hub after connect it to your
    computer.
    You can also download the latest device driver for the hub from
    http://support.lenovo.com/docs/usb_c_travel_hub.
    Troubleshooting
    Problem: Turning on the external monitor failed.
    Solution: Ensure that the external monitor is correctly connected
    following the illustration on the cover.
    Problem: The hub dose not work after connected to the
    computer.
    Solution:
    • Depending on the computer model, the capability of supplying
    power is different for USB-C connectors. Some USB-C
    connectors on your computer might not support this hub.
    • Ensure that the device driver of the dock is installed; if not,
    install the device driver and restart the computer.
    Problem: The external monitor is blank.
    Solution:
    • Ensure that the computer connected to the hub is running
    correctly and is not in standby or hibernation mode. When the
    computer is in standby or hibernation mode, the external
    monitor is always blank.
    • Ensure that the device driver is installed following the
    installation instructions.
    If the problem persists, disconnect all connections of the hub,
    and uninstall the device driver.Then, reinstall the device driver
    and the hub.
    Problem: No image or image flickering on the external monitor.
    Solution:
    • Ensure that the external monitor is turned on and correctly
    connected to the computer.
    • Ensure that the resolution of the external monitor is supported
    by the hub.
    Problem: The images on the external monitor flutter.
    Solution: Ensure that the resolution of the external monitor is
    supported by the hub.
    Problem: The computer can play back Web flashes. However,
    when I drag the window to the external monitor and maximize
    the playback window, the playback stops.
    Solution: Update your Adobe Flash Player program to the latest
    version.

    Legal notices
    LENOVO and the LENOVO logo are trademarks of Lenovo.
    Microsoft and Windows are trademarks of the Microsoft group of
    companies.
    The terms HDMI and HDMI High-Definition Multimedia Interface
    are trademarks or registered trademarks of HDMI Licensing LLC
    in the United States and other countries.
    All other trademarks are the property of their respective owners.
    © 2019 Lenovo.

    Second Edition (March 2019)


    © Copyright Lenovo 2017, 2019.
    LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is
    delivered pursuant to a General Services Administration “GSA” contract,
    use, reproduction, or disclosure is subject to restrictions set forth in
    Contract No. GS-35F-05925.

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