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Nettify Company Profile

The document discusses Nettify, a company that provides managed Wi-Fi services for hotels. It outlines Nettify's vision and experience in the hospitality industry. The document then discusses the importance of high-quality Wi-Fi for hotels and challenges they face in meeting guest needs. It provides an overview of the services Nettify offers, including Wi-Fi network design, installation, management, support for conferences, and 24/7 technical support.

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177 views6 pages

Nettify Company Profile

The document discusses Nettify, a company that provides managed Wi-Fi services for hotels. It outlines Nettify's vision and experience in the hospitality industry. The document then discusses the importance of high-quality Wi-Fi for hotels and challenges they face in meeting guest needs. It provides an overview of the services Nettify offers, including Wi-Fi network design, installation, management, support for conferences, and 24/7 technical support.

Uploaded by

gtg.manic
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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The Road to Great Wi-Fi

www.nettify.com
About
Founded with the vision to provide real networking solutions and expertise to hotels, resorts
and conference centres, Nettify is determined to help the hospitality industry embrace IT, and
offer today’s travellers a great Wi-Fi experience.

We turn the headache called “Wi-Fi for Guests” into an intuitive and robust system, able to han-
dle the skyrocketing number of devices guests connect to the hotel’s network.

At Nettify, we have over 14 years of experience in hospitality, creating a fresh and dynamic Ma-
naged Wi-Fi Provider that genuinely understands the needs of this important, yet very specific
market segment. Guest satisfaction is our utmost concern, and we know how difficult and tricky
the path is to the excellent guest experience.

Quick Facts
Quality Wi-Fi is the most requested hotel amenity—by far.

The number of devices guests bring to hotels grows year by year, while each device consumes more and more bandwidth.
The latest trend is streaming boxes for video services like Netflix, which impose a huge data burden on hotel networks.

Hotels are increasingly targeted by hackers aiming to steal guests’ data, or to lock down a hotel’s computers for ransom.

Guests’ poor Wi-Fi experiences have a direct impact on future bookings and revenues.

Services We Offer
Great Wi-Fi is like a chain—it’s only as strong as its weakest link. It’s a puzzle-like picture, comprised of many small
components, settings, and tweaks. Only when correctly assembled does the system function to its full potential and
provide an excellent Wi-Fi experience. We offer a variety of services, tailor made to your needs, to help you achieve
this.
Wi-Fi Network Audit
Unsure of the reason your Wi-Fi network is underperforming?
Get an outside expert’s opinion on your network. Installing or
upgrading Wi-Fi network without a professional site analysis and
review is like building a hotel without construction plans.

We will check all the parts and components of your network to


provide an accurate picture and give you a list of recommended
measures for a cost-effective fix. Let us save you thousands of
dollars on often over specified hardware and make sure your
money is well invested.

Wi-Fi Network Design


Why is Wi-Fi design important? It is the cornerstone of your
future Wi-Fi service quality. It identifies the right amount of
equipment your hotel needs. On one side you will not face
complaints caused by poor Wi-Fi coverage; on the other, you
will not spend too much on unnecessary equipment many
system integrators will try to sell you. Knowing well your
needs and requirements, we will pick the right components,
built for the very different tasks in each part of your network
zones—whether it be guest rooms, back office, or public and
meeting areas. Avoid cost overruns or expensive remedy
at a later stage. We will take care of your:

• Network topology
• Active network components
• Hotel Standards and Best Practices

Managed Wi-Fi Services


From a fully-customised captive portal to PMS-interfaced access
control and billing system, to bandwidth management and detailed
statistics, we can implement solutions—in most cases, even on your
existing infrastructure. We provide:

• Full PMS integration • Loyalty programs integration


• Access control system • Responsive captive portal
• Bandwidth management • Seamless roaming
• Post & prepaid billing system • Blacklist & whitelist
• Social Wi-Fi • Managed employees‘ access
• Ads & Banners • Statistics & reports
Conference Wi-Fi Services
Meetings, Incentives, Conferences, and Exhibitions—known as MICE is a serious piece of business for the hospitality industry
with a great upsell opportunity, and we’re here to help you secure these important events.

If done right, MICE is a significant contribution to your revenues, but extremely sensitive to the quality of the services. The
biggest challenge is usually the quality of Wi-Fi service and on-site IT support. The hundreds or even thousands of concurrent
devices your network is supposed to host can quickly become a major issue.

We’ll take the burden off your shoulders and let you focus on the hospitality part of the MICE business:

Conference sales support: On-demand deployments: On-site technical support:

Using our expertise, Nettify will Boost your Wi-Fi capacity for VIP We make sure all events run smoothly
prepare for you offers and quotes for events, as needed. We will handle all and that clients are fully satisfied.
meetings and events. special requests for network setups
and tests.

24/7 Technical Support


For your peace of mind, we are on 24/7 standby service with immediate response in case of a system failure.

Not only remotely, but also on-site. All your guests and employees will be fully taken care of, day and night.
Regular system maintenance is, of course, part of what we do.

24/7 Help Desk


24/7 System Monitoring

24/7 Remote Support


24/7 On-site Support
Five Steps
to Great Wi-Fi
There is Wi-Fi—which frustrates guests
with its slow speeds and spotty signal.
There is good Wi-Fi, which provides ba-
se-level connectivity. And then there is
great Wi-Fi, which guests can quickly
and securely connect to, boasts decent
bandwidth, and allows guests to sea-
mlessly roam throughout the hotel or
resort while using their suite of devices.
This is the Wi-Fi guests give high marks
to on social media, pushing up the ove-
rall score of your property and leading
to higher occupancy rates and increa-
sed direct bookings. Follow these steps
and make your internet service better
than ever.

1. Wi-Fi Network Planning/Audit


Whether you plan to build a brand new network or want to upgrade the existing one, make sure you know what your property needs
in guest rooms, meeting rooms, and public areas. Guests’ needs for connectivity differ a lot in these areas, and throughout the day.
Define or update your hotel standards for Wi-Fi service.

We are ready to assist you with this complex task as follows:


● Consultation of hotel Wi-Fi standards ● Bandwidth calculation ● Network analysis
● Capacity planning ● Site survey ● Full heat map report

2. Wi-Fi Network Design


Your connectivity requirements, defined in Step 1, have to be projected to the right network topology and/or active components
(while still fitting your budget). It’s a tricky balance to strike, because you need to select suitable brands and the right models within
each product line, and these devices need to be deployed to the right locations. Not buying over-spec or underperforming hardware
is a tough task—that’s why you should count on a company with years of experience in building and managing all scales of networks.

3. Installation & Configuration


Now that you have the right components, the key is to install them correctly to the planned positions. Access points should face
the right direction according to their radio characteristics, free from any obstructions that could negatively affect their performance.
When this relatively easy task is done, the configuration of the hardware is what will define the performance of the network, protect
the security of your guests and their data, and ensure satisfaction with internet service.
4. Quality Managed Wi-Fi System & Service
It is the brain of your network, allowing for secure yet easy access to the system, precise bandwidth allocation amongst the users and
optionally generating revenue via premium internet packages and on-demand bandwidth for conferences and events.

● Access control ● Tiered service for free & paid internet ● Social Wi-Fi access
● Bandwidth management & QoS ● Customised landing pages ● Statistics and reports

5. 24/7 Technical Support


Last but not least, taking good care of your guests—day and night—will make the real difference when it comes to their ratings and
reviews of your property on websites like Tripadvisor. To make sure all issues are prevented or resolved as quickly as possible, these
services are essential:

● 24/7 system monitoring ● 24/7 remote support ● Regular system


● 24/7 help desk ● 24/7 on-site support maintenance

Nettify can provide all or part of the above systems and services on flexible business terms.

Nettify Pte. Ltd.


Wi-Fi Experts || Est. 2016 in Singapore
160 Robinson Road, #14-04, 068914 Singapore
ph. SG: +65 9160 9440 (Viber, WA, Line) || ID: +62 361 9341 134 The Road to Great Wi-Fi
[email protected] || www.nettify.com

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