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    Vehicle List Not Available: Mitchell 1 Email Support

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    cesar gaibor
    The document provides solutions to an issue where the vehicle list is not available after selecting the year in OnDemand 5 or Shopkey 5 software. It recommends re-registering the repair and estimating data, cleaning or replacing the data disc, renaming folders, deleting ini files, and reinstalling the program if the issue persists.

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    Vehicle List Not Available: Mitchell 1 Email Support

    Uploaded by

    cesar gaibor
    195 views1 page
    The document provides solutions to an issue where the vehicle list is not available after selecting the year in OnDemand 5 or Shopkey 5 software. It recommends re-registering the repair and estimating data, cleaning or replacing the data disc, renaming folders, deleting ini files, and reinstalling the program if the issue persists.

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    Article-466

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    The document provides solutions to an issue where the vehicle list is not available after selecting the year in OnDemand 5 or Shopkey 5 software. It recommends re-registering the repair and estimating data, cleaning or replacing the data disc, renaming folders, deleting ini files, and reinstalling the program if the issue persists.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    195 views1 page

    Vehicle List Not Available: Mitchell 1 Email Support

    Uploaded by

    cesar gaibor
    The document provides solutions to an issue where the vehicle list is not available after selecting the year in OnDemand 5 or Shopkey 5 software. It recommends re-registering the repair and estimating data, cleaning or replacing the data disc, renaming folders, deleting ini files, and reinstalling the program if the issue persists.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Vehicle List Not Available

    Article Number: 466 | Rating: 5/5 from 1 votes | Last Updated: Fri, Apr 10, 2015 at 9:09 AM
    Symptom: Vehicle list not available; after selecting year. Estimator Data is not covered or not available from
    manufacturer; after selecting the Estimator Tab. Repair Data is not covered or not available from
    manufacturer; after selecting the Repair Tab. After selecting year, the Make is grayed out. Affected Versions:

    OnDemand 5, Shopkey 5 (all versions).

    Solutions: Step 1: Register the Repair data once more.


    Step 2: Register the Estimating dats once more. On the "Copy Estimator Data" screen, remove the check
    box next to "Copy all of the Estimator data to your computer" and click "Next". Once the copy process has
    completed, click "Finish". If the Estimator Data was previously copied to your computer, reset the data paths
    by clicking on "Setup" and then "Data Paths" from the home screen.

    The paths are the following:

    Estimator 1: X:\Mitchell1\OnDemand5\Shared\PLM\PLM1

    Estimator 2: X:\Mtichell1\OnDemand5\Shared\PLM\PLM2
    Step 3: Possible dirty data disc or substandard CD/DVD drive. Clean data disc or try a different CD/DVD
    drive. Then "Updata Data" again.
    Step 4: Rename ODM or PLM folder and add data products again.
    Step 5: Uninstall and delete Od5/Sk5 .ini files, then reinstall program.

    Posted by: Mitchell 1 Email Support - Fri, Aug 3, 2012 at 12:24 PM. This article has been viewed 2286 times.
    Online URL: https://mitchell1.com/knowledgebase/article.php?id=466

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