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Whatsapp Business API

This document discusses how WhatsApp Business API can help businesses improve customer relations. It explains that WhatsApp Business API allows businesses to integrate WhatsApp with other software, providing features like verified business profiles, chatbots, multi-agent access, and multi-channel communication. These features allow businesses to more efficiently answer customer questions and save time on customer support. The document recommends that businesses looking to improve customer relations through WhatsApp Business API should partner with a company that provides access to the WhatsApp Business API services.

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Khema Aryaputra
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119 views2 pages

Whatsapp Business API

This document discusses how WhatsApp Business API can help businesses improve customer relations. It explains that WhatsApp Business API allows businesses to integrate WhatsApp with other software, providing features like verified business profiles, chatbots, multi-agent access, and multi-channel communication. These features allow businesses to more efficiently answer customer questions and save time on customer support. The document recommends that businesses looking to improve customer relations through WhatsApp Business API should partner with a company that provides access to the WhatsApp Business API services.

Uploaded by

Khema Aryaputra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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This is How Whatsapp Business API Scale Up Your Game

There was never an era before today that easier for anyone to start a business. Only

with a couple of touches on your smartphone and voila! You have your own online store. As

online business grow, customers have a lot more option to choose. It means that you have to

stand out to attract your potential customer. But, great product or cool marketing strategies

aren’t enough to make your customer stay. Good customer relation is what you need to make

people loyal to your brand.

Customer relation is never easy, specially in today’s digital world. As everything become

instant, your customer don’t want to wait any second to communicate with you when they got

something to say. But, with few agents, lots of customer, and limited time, customer relation

can be overwhelming. And here is the part where Whatsapp Business API can help you.

Unlike ordinary Whatsapp or Whatsapp Business, Whatsapp Business API (Application

Programming Interface) is not an application. Whatsapp Business API is a way to integrate

Whatsapp with other software. Later on, this system could give lots of features to help you

maintain great relation with your customer. Those features included, verified business profile,

chatbot and automation to help you answer your customer in a blink of an eye, multiagent

access, and multichannel communication that give you superpower to answer questions from

different social media in one tunnel. This time saving tricks let you be more focus to other

important aspect in the business.


For you who want to have a better and organized customer relation management,

Whatsapp Business API is the answer. But, you can’t just download Whatsapp Business API right

away. Business owner have to find a partner that provide Whatsapp Business API service.

So, ready to scale up your game?

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