TESCO INTERNATIONAL SOURCING

Process Map
Process Name CL_Production_ Accreditation of Tesco Certified Quality Controller Process
Prepared by: Winnie Tsang Endorsed by: Ross Jones Reviewed & Approved by: Colin Synnot Version no. : v1.0
Department: Operations Department: CL- TL & T Department: Operations Effective Date: 30-May-12
Date: 30-May-12 Date: 30-May-12 Date: 30-May-12 Page no. 1 of 2

CL_Production_ Accreditation of Tesco Certified Quality Controller

Ground Rules of Accreditation of Tesco
Stage 1: Nominate a candidate for Tesco Stage 2: Arrange Tesco Certified
Certified Quality Controller Process Certified Quality Controller Program Quality Controller Training Program Stage 3: Attend Tesco Certified Quality Controller Training Program Stage 4: Accredit inspector as Tesco Certified Quality Controller

1. Each factory is required to have at least one inspector

to be accredited as “Tesco Certified Quality 1
Controller” Supplier Nominate an inspector
(Quality (supplier) as a
Start
Manager) candidate for “Tesco
2. To be nominated as the candidate for the “Tesco Certified Quality
Certified Quality Controller” award, the candidate Controller” award
must able to read, speak, write and understand
English & the local languages. 15
Update the List
Go to
of Tesco
box 16
3. To be eligible for the “Tesco Certified Quality Certified Quality
2 3 Controller
Controller” Award, a candidate must:- Arrange “Tesco Conduct “Tesco 11
Certified Quality Certified Quality Inform the Quality IS Category Technical
Controller” Training Controller” Training Manager (Supplier) 12 Manager (Production) is
i. Complete the Tesco Certified Quality Controller accountable for the approval
Program for the Program for the to nominate another Approve the
Training Program which comprises the candidate candidate candidate for the candidate for
following components: “Tesco Certified “Tesco Certified
Quality Controller” Quality Controller”
Induction on Technical Ways of Working IS Technical award award
Sealing Process & Measuring Guide, Manager The candidate is N Y
UK & CE Clothing Technical Manual (Production) allowed to attend the
Childrenswear safety awareness/ risk assessment examination no more 10
Product Safety Requirements than 2 times 9
Examination is
N Examination
UK & CE, and Asia Packaging Manual taken less than
pass?
Legal requirement/ Metal contamination 2 times? 13
AQL/ DCL Issue the
Factory basic compliance certificate of
8 “Tesco Certified
Testing
Review & Quality
Machine setting, thread & seam training mark the Controller”
examination award to the
AND paper candidate

ii. Pass the assessment conducted by IS Production

Technologist/ Technical Manager (Production) at 4 Y
factory within 3 months after completing the item i Attend the Tesco Quality Control Training Program (5 days)
which comprises the following components: 7
Attend the “Tesco
AND Induction on Technical Ways of Working Certified Quality
Candidate Sealing Process & Measuring Guide Controller”
iii. Pass the written examination after completing UK & CE and Asia Clothing Technical Manual Examination 14
(Suppliers’ Childrenswear safety awareness/ risk assessment Receive the
the item i & ii. Product Safety Requirements
nominated certificate of
Inspector) UK & CE, and Asia Packaging Manual “Tesco Certified
4. The examination paper needs to be marked by IS Legal requirement/ metal contamination Quality
Technical Manager (Production) AQL/ DCL Controller” award
Factory basic compliance Y
5. IS Technical Manager (Production) is responsible for Testing
Machine setting, thread & seam
approving the candidates for “Tesco Certified Quality End
Controller” award On a monthly basis
{IS Category Technical Manager (Production) is
It needs to be completed within 3 months
accountable for the approval} IS 5 after completing the Tesco Quality 6
Production Control Training Program Nominate the candidate
Assess the
Technologist/ to attend the “Tesco
6. IS Technical Manager (Production) is required to candidate’s ability to
IS Technical Certified Quality
maintain the latest List of Tesco Certified Quality inspect garment at
Manager Controller”
factory
Controller (Production) Examination
 TESCO INTERNATIONAL SOURCING
Process Map

Process Name CL_Production_ Accreditation of Tesco Certified Quality Controller Process

Prepared by: Winnie Tsang Endorsed by: Ross Jones Reviewed & Approved by: Colin Synnot Version no. : v1.0
Department: Operations Department: CL- TL & T Department: Operations Effective Date: 30-May-12
Date: 30-May-12 Date: 30-May-12 Date: 30-May-12 Page no. 2 of 2

CL_Production_ Accreditation of Tesco Certified Quality Controller

Stage 5: Periodical performance review of the Tesco Certified Quality Controller

19
18
Request the Quality
Inform the Quality
Manager (Supplier) to
Manager (Supplier) that Go to
nominate another
the Tesco Certified Box 1
candidate for the “Tesco
Quality Controller is
Certified Quality Control”
disqualified
award
IS Technical
Manager
(Production)
By quarterly

20
16 Update the List of
Y End
Periodical review the Tesco Certified
17 Quality Controller
performance of the
From Disqualify the
Tesco Certified Quality
Box 15 Tesco Certified Quality
Controller by assessing
Controller?
their inspection ability at
factory

IS
Production N
Technologist
 SOP – Clothing – Accreditation of Tesco Certified Quality Controller
in International Sourcing
`

Objectives

The purpose of the Accreditation of “Tesco Certified Quality Controller” Process is to accredit supplier’s nominated inspectors who have demonstrated their competence in conducting Pre-production
Meeting and ensuring the good quality product produced on behalf of IS Production Technologist/ IS Technical Manager (Production)

To be eligible for the “Tesco Certified Quality Controller” Award, the candidate must:-

 Attend the Tesco Quality Controller Training Program which comprises the following components:

• Technical Induction on Ways of Working

• Sealing Process & Measuring Guide
• UK & CE Clothing Technical Manual
• Childrenswear safety awareness/ risk assessment
• Product Safety Requirements
• UK & CE, and Asia Packaging Manual
• Legal requirement/ metal contamination
• AQL/ DCL
• Factory Basic compliance
• Testing
• Machine setting, thread & seam

 Pass the assessment conducted by IS Production Technologist/ IS Technical Manager (Production) at factory
 Pass the written examination

Required Inputs

A supplier’s inspector nominated by the Quality Manager (Supplier). This nominated inspector must have ability to read, speak, write, and understand English & the local languages

High Level Flow

Please refer to the Accreditation of Tesco Certified Quality Controller Process Map to accompany this
 Ground Rules of Accreditation of Tesco Certified Quality Controller

Each factory is required to have at least one inspector to be accredited as “Tesco Certified Quality Controller”

The inspector nominated by the Quality Manager (Supplier) as the candidate for “Tesco Certified Quality Controller” Award needs to have the ability to read, speak, write, and understand English & the
local languages

To be eligible for the “Tesco Certified Quality Controller” Award, the candidate must:-

 Attend the “Tesco Certified Quality Controller” Training Program which comprises the following components:

• Induction on Technical Ways of Working

• Sealing Process & Measuring Guide
• UK & CE Clothing Technical Manual
• Childrenswear safety awareness/ risk assessment
• Product Safety Requirements
• UK & CE, and Asia Packaging Manual
• Legal requirement/ metal contamination
• AQL/ DCL
• Factory basic compliance
• Testing
• Machine setting, thread & seam

 Pass the assessment conducted by IS Production Technologist/ IS Technical Manager (Production) at factory within 3 months after completing the Tesco Quality Controller Training Program
 Pass the written examination which is marked by the IS Technical Manager (Production)
If the candidate fails the written examination at the first time, he is allowed to sit for the examination one more time only.

All examination papers are reviewed & marked by the IS Technical Manager (Production)
 The certificates of “Tesco Certified Quality Controller” award are issued by IS Technical Manager (Production)

IS Technical Manager (Production) is responsible for approving the candidates for “Tesco Certified Quality Controller” award
{IS Category Technical Manager (Production) is accountable for the approval}

IS Technical Manager (Production) is required to maintain the latest List of Tesco Certified Quality Controller
Process Details

Stage 1: Nominate a candidate for Tesco Certified Quality Controller Program

# Description Who Method # When

(see #Remark
on the last page)
1
Nominate an inspector (supplier) as a candidate for the “Tesco Certified Quality Controller” award Quality Manager Email Monthly when it’s
(Supplier) needed
Remark:
Each factory must have at least one inspector who is having the “Tesco Certified Quality Controller” award

The inspector nominated by the Quality Manager (Supplier) as the candidate for “Tesco Certified Quality Controller” award
needs to have the ability to read, speak, write, and understand English & the local languages
 Stage 2: Arrange Tesco Certified Quality Controller Training Program
from Supplier Self-inspection
# Description Who Method #When
(see #Remark on the
last page)
2
Arrange “Tesco Certified Quality Controller” Training Program for the candidate IS Technical Manager Manual On a monthly basis
(Production)

Remark:
The “Tesco Certified Quality Controller” Training Program is conducted at 3rd Party Training Centres or IS offices
 Stage 3: Attend Tesco Certified Quality Controller Training Program

# Description Who Method #When

(see #Remark on the
last page)
3
Conduct “Tesco Certified Quality Controller” Training Program IS Technical Manager Classroom On a monthly basis
(Production) training

4
Attend the Tesco Quality Auditor Training Program (5 days) which comprises the following components: The candidate Manual On a monthly basis
(suppliers’ nominated
• Induction on Technical Ways of Working Inspector)
• Sealing Process & Measuring Guide
• UK & CE Clothing Technical Manual
• Childrenswear safety awareness/ risk assessment
• Product Safety Requirements
• UK & CE Packaging Manual
• Legal requirement/ metal contamination
• AQL/ DCL
• Factory basic compliance
• Testing
• Machine setting, thread & seam

5
Assess the candidate’s ability to inspect garments at factory IS Production Manual On a monthly basis
Technologist/
IS Technical
Remark:
Manager (Production)
The assessment needs to be completed within 3 months after the candidate attended the Tesco Quality Controller Training
Program
 Stage 4: Accredit inspector as Tesco Certified Quality Controller
Controller Training Program
# Description Who Method #When
(see #Remark on
the last page)
6
Nominate the candidate to attend the Tesco Certified Quality Controller Examination IS Production Email On a monthly basis
Technologist/
IS Technical
Manager (Production)

7
Attend the “Tesco Certified Quality Controller” Examination The candidate Manual After the candidate is
(suppliers’ nominated nominated by IS
Inspector) Production
Remark: Technologist/ IS
The examination is held at IS offices Technical Manager
(Production)

8
Review & mark the examination paper IS Technical Manual After the examination
Manager (Production)
Remark:
The examination paper is marked based on the marking scheme defined by the IS Technical Manager (Production)
9
Determine the examination result is pass or fail IS Technical Manual After the examination
Manager (Production)
Remark:
It’s based on the marking scheme defined by the IS Technical Manager (Production)

If the examination result is fail:

10
The examination is taken less than 2 times? IS Technical Manual After the examination
Manager (Production)
Remark:
The candidate is allowed to attend the examination no more than 2 times

If more than 2 times, go to Step 10

11
Inform the Quality Manager (supplier) to nominate another candidate for the “Tesco Certified Quality Controller” IS Technical Email After marking the
award Manager (Production) examination paper

Remark:
The candidate is allowed to attend the examination no more than 2 times. Otherwise, IS Technical Manager will inform the
Quality Manager (supplier) to nominate another candidate for the “Tesco Certified Quality Controller” award

Go to Step 1
 If less than 2 times, go to Step 7
If the examination result is pass:
12
Approve the candidate for “Tesco Certified Quality Controller” award IS Technical Manual After the examination
Manager (Production) provided that the
Remark: candidate passed the
IS Category Technical Manager (Production) is accountable for the approval examination
13
Issue the certificate of “Tesco Certified Quality Controller” award to the candidate IS Technical Email or in After the examination
Manager (Production) person provided that the
candidate passed the
Remark: examination
The certificate of “Tesco Certified Quality Controller” award will only be given to the candidate who pass the examination
14
Receive the certificate of “Tesco Certified Quality Controller” award Candidate (suppliers’ Email After the examination
nominated inspector) provided that the
candidate passed the
examination

15
Update the List of Tesco Certified Quality Controller IS Technical Excel After marking the
Manager (Production) examination
Remark:
IS Technical Manager (Production) is responsible to update the List of Tesco Certified Quality Controller
 Stage 5: Periodical performance review of the Tesco Certified Quality Controller

# Description Who Method #When

(see #Remark on
the last page)
16
Periodical review the performance of the Tesco Certified Quality Controller by assessing their ability on IS Production Manual Every quarter
inspecting product Technologist/ IS
Technical Manager
(Production)
Remark:

The assessment is conducted quarterly

17
Disqualify the Tesco Certified Quality Controller? IS Production Manual Every quarter
Technologist/ IS
Technical Manager
(Production)
If yes, go to step 18
18
Inform the Quality Manager (Supplier) that the Tesco Certified Quality Controller is disqualified IS Technical Email Every quarter
Manager (Production)

19
Request the Quality Manager (Supplier) to nominate another candidate for the “Tesco Certified Quality IS Technical Email Every quarter
Controller” award Manager (Production)

20
Update the List of Tesco Certified Quality Controller IS Technical Manual Every quarter
Manager (Production)

Remark:

IS Technical Manager (Production) deletes the name of the disqualified “Tesco Certified Quality Controller” from the List of
Tesco Certified Quality Controller

If no, go to step 16
 Outputs

At the end of the Accreditation of Tesco Certified Quality Controller Process, the following item should be delivered:

The “Tesco Certified Quality Controller” award given to the inspector (supplier)

The latest List of Tesco Certified Quality Controller

What’s Next

3rd Party Inspection Process

Critical Success Factors

The inspector nominated by the Quality Manager (supplier) as the candidate for the “Tesco Certified Quality Controller” award has the ability to read, write, speak and understand English & the local
languages

The candidate completes the “Tesco Certified Quality Controller” Training Program

The candidate pass the inspection assessment conducted by IS Technologist & the written examination

IS Technical Manager (Production) officially approves the candidates for “Tesco Certified Quality Controller” award & issue the certificate of the award
{IS Category Technical Manager (Production) is accountable for this}

The performance of the “Tesco Certified Quality Controller” is monitored periodically by the IS Production Technologist / IS Technical Manager (Production)

# Remark: Different categories/ products follow their agreed specific critical path.
The CP dates among different categories/ products might be slightly different.