Statistical Process Control Updated16-10-20
Statistical Process Control Updated16-10-20
One of the best technical tool for improving product and service quality is statistical process
control. This technical tool not only controls the process but has the capability to improve it as
well. An important tool in statistical process control is the control chart. A control chart is a
time-ordered plot of representative sample statistics (e.g. sample mean) obtained from an
ongoing process. It has upper and lower limits, called control limits, that define the range of
acceptable (i.e. random) variation for the sample statistic.
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Mean Chart: A mean chart, sometimes referred to as an x (x bar) chart, is based on a normal
distribution. It can be constructed in one of two ways. The choice depends on what information
is available. Although the value of standard deviation of a process, σ, is often unknown, if a
reasonable estimate is available, one can compute control limits using these formulas:
UCL= X+ zσ −
x
LCL=X−zσ −
x
σ
σ−
Where x = √n
σ −=
x standard deviation of distribution of sample mean, σ= process control deviation,
−
.X= Grand mean n= sample size, z= standard normal deviate, x = average of sample
mean
A second approach is to use the sample range as a major of process variability. The appropriate
formulas for control limits are:
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UCL= X+ A 2 R
−
LCL=X− A 2 R
X=Grand mean
Range Charts are used to monitor process dispersion; they are sensitive to changes in process
dispersion. Although the underlying sampling distribution is not normal, the concepts for use of
range charts are much the same as those for use of mean charts. Control limits for range charts
are found using the average sample range in conjunction with these formulas:
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UCL= D4 R
LCL= D3 R
Where the values of D3, and D4 are obtained from the table.
n A2 D3 D4 d2
Question 1
For the data given in the table: (a) Find upper and lower limits (b) Draw x-bar and R-charts (c) Determine
the status of the process:
Solution
x-bar
UCL=x + A2R = 45.63 +(0.58) (5.43) =45.63 + 3.1494 = 48.7794 From table A2= 0.58
R chart
The Watson Electric Company produces light bulbs. The following data on the number of light
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bulbs were collected. Calculate control limits for an X -chart and R-chart. Also draw control
charts and determine the status of the process.
Solution
x-bar R
601 24
602 10
582 22
602 32
604.25 24
x-bar
R-chart
UCL= D4R=(2.28)(22.4)=51.072