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Jia Yang

San Jose, CA ​| ​[email protected]​ ​| ​(510) 239-1963


EDUCATION

B.S. in Business Administration, Concentration in Marketing, GPA: 3.0/4.0


San Jose State University ​– ​San Jose, CA​ Expected graduation: May 2021

WORK EXPERIENCE

Digital Marketing/ SEO Intern​, Parenting Success​,​ Remote


(June, 2020 – August, 2020)
● Researched, analyzed, and reported keyword optimization and trends to develop social media marketing
strategies for each platform.
● Organized and executed corporate digital marketing campaigns through various platforms including
company Instagram, Facebook, and Linkedin pages to increase audience engagement by 5% each month.
● Gathered testimonials from key opinion leaders and produce blog content within the span of two months.

Sales Associate​, J.CREW​, ​ Santa Clara, CA


(October, 2019 – May, 2020)
● Achieved daily sales goals by informing consumers of the company’s various products and utilizing
cross-selling methods.
● Interacted with approximately 50 customers daily, building a strong relationship with customers through
providing relevant product guidance, troubleshooting issues, and making sales.
● Established a rapport with customers by utilizing active listening skills and probing questions to match
clients with products that best fit their needs.

PROJECTS
Walmart Marketing Analysis​, Introduction to Marketing, San Jose State University
(September, 2019 – December, 2019)
● Researched and analyzed Walmart’s marketing strategies in collaboration with a team of 5 other students.
● Applied SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis with a purpose to expand the
target market and increase the sales of Walmart.
● Discovered that Walmart’s B2B (Business to Business) marketing model could be enhanced by bringing
more relevance to the younger demographic.
Project Manager​, Capstone Challenge, Braven, San Jose State University
(October, 2020 – Present)
● Collaborating with a group of 6 other Braven fellows to present an innovative idea to fix the lack of
diversity in the Tech Industry.
● Compile data from conducted interviews to gather opinions from students.
● Identify opportunities for individuals and team-based improvement to reach their full potentials.

SKILLS & INTERESTS


Technical Skills: ​Microsoft Word, Microsoft Excel, Microsoft PowerPoint Google Drive, Google Slide, Google
Calendar, Google Sheets, Canva
Soft Skills:​ Customer service, interpersonal skills, teamwork, multi-tasking, self-directing, time management, and
problem-solving, market analysis, growth mindset, stress management, active/reflective listening

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