Television

Reference Guide

KDL-55W800C / 50W800C / 43W800C

 Introduction
Table of Contents Thank you for choosing this Sony product.
Before operating the TV, please read this manual thoroughly and
retain it for future reference.
Note
• Before operating the TV, please read “Safety Information”
(page 2).
• Instructions about “Installing the TV to the Wall” are included
within this TV’s instructions manual.
Safety Information . . . . . . . . . . . . . . . . . . . . . 2 • Images and illustrations used in Startup Guide and this manual
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 are for reference only and may differ from actual product
appearance.
Parts and Controls . . . . . . . . . . . . . . . . . . . 7
Controls and Indicators . . . . . . . . . . . . . . . . . 7 Location of the identification label
Inputs and Outputs . . . . . . . . . . . . . . . . . . . . 8 Labels for the TV Model No. and Power Supply rating are located
on the rear of the TV.
Using Remote Control . . . . . . . . . . . . . . . . 9 Labels for the AC adapter Model No. and Serial No. are located on
the bottom of the AC adapter.
Remote Control Parts Description . . . . . . . . . 9
Connecting the TV . . . . . . . . . . . . . . . . . . .11 Notice for customers in Thailand
This telecommunication equipment conforms to NTC technical
Installing the TV to the Wall . . . . . . . . . . 13 requirement.
Using your TV's Table-Top Stand as a Wall-
Mount Bracket (except Australia and New Notes for Australia and New Zealand model
This product is ENERGY RATING qualified in the default mode.
Zealand model). . . . . . . . . . . . . . . . . . . . . . . 13 ENERGY RATING is a programme designed to promote energy
Using an optional Wall-Mount Bracket . . . . 18 efficient products and practices.
• When the TV is initially set up, it is designed to meet ENERGY
Troubleshooting . . . . . . . . . . . . . . . . . . . . 22 RATING requirements while maintaining optimum picture
quality.
Troubles and Solutions . . . . . . . . . . . . . . . . 22 • Changes to certain features, settings and functionalities of this
Specifications . . . . . . . . . . . . . . . . . . . . . . 23 TV (e.g. TV Guide, Picture/Sound, Eco setting) can slightly
change the power consumption.
Depending upon such changed settings (e.g. Shop mode), the
power consumption may vary which possibly could exceed the
stated energy rating.
To reset the TV to ENERGY RATING qualified settings, complete
the initial set-up procedure in [Settings]  [Storage & reset] 
[Factory data reset].
After factory data reset, downloaded application data will be
deleted. Please download them again.

IMPORTANT INFORMATION
If a television is not positioned in a sufficiently stable location, it
can be potentially hazardous due to falling. Many injuries,
particularly to children, can be avoided by taking simple
precautions such as:
• Using cabinets or stands recommended by the manufacturer of
the television.
• Only using furniture that can safely support the television.
• Ensuring the television is not overhanging the edge of the
supporting furniture.
• Not placing the television on tall furniture (for example,
cupboards or bookcases) without anchoring both the furniture
and the television to a suitable support.
• Not standing the televisions on cloth or other materials placed
between the television and supporting furniture.
• Educating children about the dangers of climbing on furniture
to reach the television or its controls.

Safety Information
WARNING
Batteries must not be exposed to excessive heat such as
sunshine, fire or the like.

Installation/Set-up
Install and use the TV set in accordance with the instructions
below in order to avoid any risk of fire, electrical shock or damage
and/or injuries.
Installation
• The TV set should be installed near an easily accessible AC
power outlet (mains socket).

2GB
• Place the TV set on a stable, level surface to avoid it from falling Installed with stand
down and cause personal injury or damage to the TV. 30 cm
• Only qualified service personnel should carry out wall
installations. 10 cm 10 cm 6 cm
• For safety reasons, it is strongly recommended that you use
Sony accessories, including:
 Wall-Mount Bracket (Supplied) (except Australia and New
Zealand)
 Wall-Mount Bracket SU-WL450 Leave at least this space around the set.
• Be sure to use the screws supplied with the Wall-Mount Bracket
when attaching the Mounting Hooks (Stand)/Wall-Mount • To ensure proper ventilation and prevent the collection of dirt or
Bracket to the TV set. The supplied screws are designed as dust:
indicated by illustration when measured from the attaching  Do not lay the TV set flat, install upside down, backwards, or
surface of the Mounting Hooks (Stand)/Wall-Mount Bracket. sideways.
The diameter and length of the screws differ depending on the  Do not place the TV set on a shelf, rug, bed or in a closet.
 Do not cover the TV set with a cloth, such as curtains, or items
Wall-Mount Bracket model.
such as newspapers, etc.
GB
Use of screws other than those supplied may result in internal
damage to the TV set or cause it to fall, etc.  Do not install the TV set as shown below.
 Wall-Mount Bracket (Supplied) Air circulation is blocked.
5 mm

Wall Wall
Screw (supplied with the
Wall-Mount Bracket)
Mounting Hook (Stand)

 Wall-Mount Bracket SU-WL450

10-12 mm
AC power cord (mains lead)
Handle the AC power cord (mains lead) and outlet (mains socket)
as follows in order to avoid any risk of fire, electrical shock or
Screw (supplied with the damage and/or injuries:
Wall-Mount Bracket)  The shape of AC power plug (mains plug), which is supplied
Wall-Mount Bracket with the TV set, varies depending on the regions. Be sure to
connect the appropriate supplied AC power cord (mains lead)
with the plug that fits into the AC power outlet (mains socket).
Transporting  Use only Sony supplied AC power cords (mains lead), not those
of other brands.
• Before transporting the TV set, disconnect all cables.
 Insert the plug fully into the AC power outlet (mains socket).
• Two or three people are needed to transport a large TV set.
 Operate the TV set on a 100–240 V AC supply only.
• When transporting the TV set by hand, hold it as shown below.
 When wiring cables, be sure to unplug the AC power cord
Do not put stress on the LCD panel and the frame around the
(mains lead) for your safety and take care not to catch your feet
screen.
on the cables.
 Disconnect the AC power cord (mains lead) from the AC power
outlet (mains socket) before working on or moving the TV set.
 Keep the AC power cord (mains lead) away from heat sources.
 Unplug the AC power plug (mains plug) and clean it regularly. If
the plug is covered with dust and it picks up moisture, its
insulation may deteriorate, which could result in a fire.
Note
• Do not use the supplied AC power cord (mains lead) on any
other equipment.
• When transporting the TV set, do not subject it to jolts or
• Do not pinch, bend, or twist the AC power cord (mains lead)
excessive vibration.
excessively. The core conductors may be exposed or broken.
• When transporting the TV set for repairs or when moving, pack
• Do not modify the AC power cord (mains lead).
it using the original carton and packing material.
• Do not put anything heavy on the AC power cord (mains lead).
Ventilation • Do not pull on the AC power cord (mains lead) itself when
• Never cover the ventilation holes or insert anything in the disconnecting the AC power cord (mains lead).
cabinet. • Do not connect too many appliances to the same AC power
• Leave space around the TV set as shown below. outlet (mains socket).
• It is strongly recommended that you use a Sony Wall-Mount • Do not use a poor fitting AC power outlet (mains socket).
Bracket in order to provide adequate air circulation.
Installed on the wall NOTE ON AC ADAPTER
30 cm Warning
To reduce the risk of fire or electric shock, do not expose this
10 cm apparatus to rain or moisture.
10 cm
To prevent fire or shock hazard, do not place objects filled with
liquids, such as vases, on the apparatus.
Do not install this equipment in a confined space, such as a
bookshelf or similar unit.
10 cm • Please ensure that the AC power outlet (mains socket) is
Leave at least this space around the set. installed near the equipment and shall be easily accessible.
• Be sure to use the supplied AC adapter and AC power cord
(mains lead). Otherwise it may cause a malfunction.

3GB
• Connect the AC adapter to an easily accessible AC power outlet Broken pieces:
(mains socket). • Do not throw anything at the TV set. The screen glass may break
• Do not coil the AC power cord (mains lead) by the impact and cause serious injury.
around the AC adapter. The core wire may • If the surface of the TV set cracks, do not touch it until you have
be cut and/or it may cause a malfunction unplugged the AC power cord (mains lead). Otherwise electric
of the TV. shock may result.
• Do not touch the AC adapter with wet hands.
• If you notice an abnormality in the AC adapter, disconnect it
from the AC power outlet (mains socket) immediately. When not in use
• The set is not disconnected from the AC source as long as it is • If you will not be using the TV set for several days, the TV set
connected to the AC power outlet (mains socket), even if the set should be disconnected from the AC power (mains) for
itself has been turned off. environmental and safety reasons.
• As the AC adapter will become warm when it is used for a long • As the TV set is not disconnected from the AC power (mains)
time, you may feel hot when touching it by hand. when the TV set is just turned off, pull the plug from the AC
power outlet (mains socket) to disconnect the TV set
Prohibited Usage completely.
• However, some TV sets may have features that require the TV
Do not install/use the TV set in locations, environments or set to be left in standby to work correctly.
situations such as those listed below, or the TV set may
malfunction and cause a fire, electrical shock, damage and/or
injuries. For children
• Do not allow children to climb on the TV set.
Location: • Keep small accessories out of the reach of children, so that they
• Outdoors (in direct sunlight), at the seashore, on a ship or other are not mistakenly swallowed.
vessel, inside a vehicle, in medical institutions, unstable
locations, near water, rain, moisture or smoke.
• If the TV is placed in the changing room of
If the following problems occur...
a public bath or hot spring, the TV may be Turn off the TV set and unplug the AC power cord (mains lead)
damaged by airborne sulphur, etc. immediately if any of the following problems occur.
Ask your dealer or Sony service centre to have it checked by
qualified service personnel.
When:
• For best picture quality, do not expose the screen to direct
 AC power cord (mains lead) is damaged.
illumination or sunlight.
 Poor fitting of AC power outlet (mains socket).
• Avoid moving the TV from a cold area to a warm area. Sudden
 TV set is damaged by being dropped, hit or having something
room temperature changes may cause moisture condensation.
thrown at it.
This may cause the TV to show poor picture and/or poor colour.
 Any liquid or solid object falls through openings in the cabinet.
Should this occur, allow moisture to evaporate completely
before powering the TV on.
Environment:
About LCD Monitor Temperature
When the LCD Monitor is used for an extended period, the panel
• Places that are hot, humid, or excessively dusty; where insects
surrounds become warm. You may feel hot when touching there
may enter; where it might be exposed to mechanical vibration,
by the hand.
near flammable objects (candles, etc.). The TV set shall not be
exposed to dripping or splashing and no objects filled with
liquids, such as vases, shall be placed on the TV. WALL-MOUNT BRACKET
• Do not place the TV in a humid or dusty Below information shows the correct handling of the Wall-Mount
space, or in a room with oily smoke or Bracket. Be sure to read this information thoroughly and use the
steam (near cooking tables or Wall-Mount Bracket correctly.
humidifiers). Fire, electric shock, or
warping may result. To Customers:
Be sure to observe the following precautions for safety to prevent
• Do not install the TV in places subject to extreme temperature, a serious injury through fire, electric shock, the product toppling
such as in direct sunlight, near a radiator or a heating vent. The over, or the product dropping.
TV may overheat in such conditions which can cause • Be sure to subcontract the installation to licensed contractors
deformation of the enclosure and/or TV malfunction. and keep small children away during installation.
• Be sure to subcontract moving or dismounting of the TV to
licensed contractors.
• Do not remove screws, etc., after mounting the TV.
• Do not make alterations to the parts of the Wall-Mount Bracket.
• Do not mount any equipment other than the specified product.
• Do not apply any load other than the TV on the Wall-Mount
Bracket.
• Do not lean on or hang from the TV.
Situation: • Do not handle the TV with excessive force during cleaning or
• Do not use when your hands are wet, with the cabinet removed, maintenance.
or with attachments not recommended by the manufacturer.
Disconnect the TV set from AC power outlet (mains socket) and To Sony Dealers and Contractors:
antenna (aerial) during lightning storms. The following instructions are for Sony dealers and contractors
• Do not install the TV so that it sticks out only. Be sure to read safety precautions described below and pay
into an open space. Injury or damage special attention to safety during the installation, maintenance
from a person or object bumping into and checking of this product.
the TV may result. • When handling or mounting the TV set, hold it on the sides. Do
not lift the TV by the Stand.

4GB
 • View the TV in moderate light, as viewing the TV in poor light or
Stand Stand during long period of time, strains your eyes.
• When using headphones, adjust the volume so as to avoid
excessive levels, as hearing damage may result.

LCD Screen
• Although the LCD screen is made with high-precision
technology and 99.99% or more of the pixels are effective, black
dots may appear or bright points of light (red, blue, or green)
may appear constantly on the LCD screen. This is a structural
property of the LCD screen and is not a malfunction.
• Do not push or scratch the front filter, or place objects on top of
this TV set. The image may be uneven or the LCD screen may be
damaged.
• If this TV set is used in a cold place, a smear may occur in the
picture or the picture may become dark. This does not indicate a GB
failure. These phenomena disappear as the temperature rises.
• Ghosting may occur when still pictures are displayed
continuously. It may disappear after a few moments.
• Do not install the Wall-Mount Bracket on • The screen and cabinet get warm when this TV set is in use. This
wall surfaces where the corners or the is not a malfunction.
sides of the TV are protruding away from • The LCD screen contains a small amount of liquid crystal. Follow
the wall surface. your local ordinances and regulations for disposal.
• Do not install the TV over or under an air
conditioner. Handling and cleaning the screen surface/
cabinet of the TV set
• Be sure to install the Wall-Mount Bracket Be sure to unplug the AC power cord (mains lead) connected to
securely to the wall following the the TV set from AC power outlet (mains socket) before cleaning.
instructions in this instruction manual. If any To avoid material degradation or screen coating degradation,
of the screws are loose or fall out, the Wall- observe the following precautions.
Mount Bracket may fall and cause injury or • To remove dust from the screen surface/cabinet, wipe gently
property damage. with a soft cloth. If dust is persistent, wipe with a soft cloth
• Be sure to use the supplied screws and slightly moistened with a diluted mild detergent solution.
attachment parts properly following the • Never spray water or detergent directly on
instructions given in this instruction manual. the TV set. It may drip to the bottom of the
If you use substitute items, the TV may fall screen or exterior parts and enter the TV set,
and cause bodily injury to someone or damage to the TV. and may cause damage to the TV set.
• Be sure to assemble the bracket properly following the
instructed procedure explained in this instruction manual.
• Be sure to tighten the screws securely in the designated • Never use any type of abrasive pad, alkaline/acid cleaner,
position. scouring powder, or volatile solvent, such as alcohol, benzene,
• Be careful not to subject the TV to shock during installation. thinner or insecticide. Using such materials or maintaining
• Be sure to install the TV on a wall that is both perpendicular and prolonged contact with rubber or vinyl materials may result in
flat. damage to the screen surface and cabinet material.
• After proper installation of the TV, secure the cables properly. • Periodic vacuuming of the ventilation openings is
• Do not allow the AC power cord (mains recommended to ensure to proper ventilation.
lead) or the connecting cables to be • When adjusting the angle of the TV set, move it slowly so as to
pinched as the internal conductors may prevent the TV set from moving or slipping off from its table
become exposed and cause a short stand.
circuit or an electrical break.
Optional Equipment
Keep optional components or any equipment emitting
electromagnetic radiation away from the TV set. Otherwise
Precautions picture distortion and/or noisy sound may occur.

Viewing the TV Wireless Function of the unit

• Do not operate this unit near medical equipment (pacemaker,
• Some people may experience discomfort (such as eye strain,
etc.), as malfunction of the medical equipment may result.
fatigue, or nausea) while watching 3D video images or playing
• Although this unit transmits/receives scrambled signals, be
stereoscopic 3D games. Sony recommends that all viewers take
careful of unauthorised interception. We cannot be responsible
regular breaks while watching 3D video images or playing
for any trouble as a result.
stereoscopic 3D games. The length and frequency of necessary
breaks will vary from person to person. You must decide what
works best. If you experience any discomfort, you should stop Caution about handling the remote control
watching the 3D video images or playing stereoscopic 3D • Observe the correct polarity when inserting batteries.
games until the discomfort ends; consult a doctor if you believe • Do not use different types of batteries together or mix old and
necessary. You should also review (i) the instruction manual of new batteries.
any other device or media used with this television and (ii) our • Dispose of batteries in an environmentally friendly way. Certain
website (http://www.sony-asia.com/support) for the latest regions may regulate the disposal of batteries. Please consult
information. The vision of young children (especially those your local authority.
under six years old) is still under development. Consult your • Handle the remote control with care. Do not drop or step on it,
doctor (such as a paediatrician or eye doctor) before allowing or spill liquid of any kind onto it.
young children to watch 3D video images or play stereoscopic • Do not place the remote control in a location near a heat source,
3D games. Adults should supervise young children to ensure a place subject to direct sunlight, or a damp room.
they follow the recommendations listed above.
• Do not use, store, or leave the 3D Glasses or battery near a fire,
or in places with a high temperature, e.g., in direct sunlight, or
in sun-heated cars.

5GB
WALL-MOUNT BRACKET
• If you use the TV installed on the Wall-Mount Bracket for a long
time, the wall behind or above the TV may become discoloured
or the wallpaper may come unglued, depending on the material
of the wall.
• If the Wall-Mount Bracket is removed after installing it on the
wall, the screw holes remain.
• Do not use the Wall-Mount Bracket in a place where it is
subjected to mechanical vibration.

Disposal of the TV set

Disposal of Old Electrical &
Electronic Equipment (Applicable in
the European Union and other
European countries with separate
collection systems)
This symbol is on the remote control and AC
adapter.

Disposal of the TV set

Disposal of Old Electrical &
Electronic Equipment (Applicable
in Republic of India)
This symbol indicates that this product shall
not be treated as household waste and may
not be dropped in garbage bins. Product
owners are advised to deposit their product at
the nearest collection point for the recycling of
electrical and electronic equipment. Your co-
operation shall facilitate proper disposal & help prevent potential
negative consequences/hazards to the environment and human
health, which could otherwise be caused by inappropriate waste
disposal including improper handling, accidental breakage,
damage and/or improper recycling of e-waste. The recycling of
materials will help to conserve natural resources. For more
detailed information about recycling of this product, please
contact your local civic office, your household waste disposal
service provider or the store where you made the purchase. You
may contact our company’s toll free number in India for
assistance.

This product complies with the “India E-waste Rule 2011”. The
E-waste Rules, 2011 is an Indian directive aimed at reducing
the harmful environmental impact of waste electrical
equipment by restricting the use of known hazardous
substances. As of 1st May 2012, new electrical and electronic
equipment introduced into the market may no longer contain
the following chemicals or its specified maximum
concentration levels:
Lead, Mercury, Hexavalent Chromium, Polybrominated
Biphenyls (PBB) or Polybrominated Diphenylethers (PBDE) - in
concentrations exceeding 0.1 weight % and Cadmium - 0.01
weight %, except of exemptions set in Schedule 2 of the
aforesaid Rule.

Notice for customer in UAE

TRA
REGISTERED No: ER35215/14
DEALER No: DA0065531/11

6GB
Parts and Controls

Controls and Indicators

GB

Ȫ
ȫ

Ȭ
TV

 Remote Control sensor*1 /   (Input select)

Light sensor*1 / Illumination LED / Display and select the input source.
3D Sync Transmitter*1
The Illumination LED lights up or blinks *1 Do not place anything near the sensor.
according to the status of the TV. *2 Only on limited region/country/TV model.
• White
When turning on the TV/picture off
mode/software update, etc.
• Cyan
When connecting with a mobile device
wirelessly.
• Pink*2
Recording mode.
• Amber
Timer is set.

  (Power)

 CH +/- (Channel)
 +/- (Volume)

 TV
Switch to a TV channel or input from other
applications.

7GB
Inputs and Outputs

Ȫ ȫ

Ȭ ȭ Ȯ ȯ

  VIDEO IN 2, / COMPONENT IN  HDMI IN 2/3/4

• For a composite connection: • If the device has a DVI jack (socket),
Use VIDEO IN 2, and  (L/R) of / connect it to HDMI IN 3 through a DVI -
COMPONENT IN*1. HDMI adaptor interface (not supplied),
• For a component connection: and connect the device's audio out jacks
Use Y, PB, PR, and  (L/R). (sockets) to HDMI 3 AUDIO IN.
• If connecting a digital audio system that is
HDMI 3 AUDIO IN  compatible with Audio Return Channel
For HDMI 3 analogue audio connection. (ARC) technology, use HDMI IN 4. If not, an
additional connection with DIGITAL AUDIO
 DIGITAL AUDIO OUT (OPTICAL) OUT (OPTICAL) is necessary.
  LAN  AUDIO OUT /
To listen to the TV's sound through the
  CABLE/ANTENNA
connected equipment, press HOME. Select
Connect to your cable or antenna (aerial). [Settings]  [Sound]  [Headphone/
Audio out] and then select the desired item.
 / VIDEO IN 1
For a composite connection, use the  HDMI IN 1/MHL
supplied analogue extension cable*1*2. You can connect your MHL (Mobile High-
definition Link) device using an HD quality
 USB 1/2 MHL cable.
(except Australia and New Zealand model)
*1 When connecting mono equipment, connect to the
L (MONO) audio jack.
USB 1/2 (HDD REC)*2*3 *2 Only on limited region/country/TV model.
(Australia and New Zealand model only) *3 HDD REC function will be available within 2015. You
• Connecting a large USB device may will receive HDD REC function automatically as a
interfere with other connected devices software upgrade. Make sure your TV is connected
to the Internet. If you do not have a network
beside it. connection, you will be able to download the
• When connecting a large USB device, software from the Sony support website using your
connect to the USB 1 socket. PC. For details on how to upgrade, please visit the
Sony support website. To stay informed about the
exact release date, please subscribe at
Australia
http://www.sony.com.au/braviausbrecording
New Zealand
http://www.sony.co.nz/braviausbrecording.

8GB
Using Remote Control

Remote Control Parts Description

GB
Ȫ

 / (Input select/Text hold) FOOTBALL*1

In TV mode: Display and select the input Turn Live Football Mode on or off (when the
source. feature is available).
In Text mode: Hold the current page.
 Number buttons
SYNC MENU*1
Display the BRAVIA Sync Menu. (Twin picture/PIP)*1*3
Display two pictures simultaneously.
 (TV standby)
Turn on or turn off the TV (standby mode).  (Text)
Display text information.
DIGITAL/ANALOG
Switch between digital and analogue mode.  Colour buttons
Execute correspondent function at that time.
EXIT
Return to the previous screen or exit from / (Info/Text reveal)*1
the menu. When an Interactive Application Display information.
service is available, press to exit from the
service.

9GB
 NETFLIX*1  AUDIO
Access the “NETFLIX” online service. Change the language for the programme
currently being viewed.
HELP
Display Help Menu. (Subtitle setting)
Turn subtitles on or off (when the feature is
 ACTION MENU available).
Display a list of contextual functions.
(Wide mode)*1
TV*1 Change the screen format.
Switch to a TV channel or input from other
applications.  //////
Operate media contents on TV and
*1
GUIDE/ connected BRAVIA Sync compatible device.
Display the digital programme guide.
 REC*1*2
BACK Record the current programme with the USB
Return to previous screen. HDD recording function.

HOME TITLE LIST*1

Display the TV Home Menu. Display the Title list.

DISCOVER
Bring up the Content Bar to search for *1 The location, availability and function of remote
control button may vary depending on your country/
content. region/TV model.
*2 HDD REC function will be available within 2015. You
//// (Item select/Enter) will receive HDD REC function automatically as a
software upgrade. Make sure your TV is connected
  +/– (Volume) to the Internet. If you do not have a network
Adjust the volume. connection, you will be able to download the
software from the Sony support website using your
PC. For details on how to upgrade, please visit the
(Jump) Sony support website. To stay informed about the
Jump back and forth between two channels exact release date, please subscribe at
or inputs. The TV alternates between the Australia
http://www.sony.com.au/braviausbrecording
current channel or input and the last New Zealand
channel or input that was selected. http://www.sony.co.nz/braviausbrecording.
*3 Twin Picture function will be available within 2015.
 (Muting) You will receive Twin Picture function automatically
Mute the sound. Press again to restore the as a network software upgrade. Make sure your TV is
connected to the Internet. If you do not have a
sound. network connection, you will be able to download
the software from the Sony support website using
PROG +/–// your PC. For details on how to upgrade, please visit
In TV mode: Select the channel. the Sony support website.
In Text mode: Select the next () or
previous () page.

10GB
 To connect with analogue extension
Connecting the TV cable
Availability depends on countries/regions/TV
Note
• When connecting the cable to the Cable/Antenna, models.
input finger tighten only, over-tightening the
connection can damage the TV.

To connect with an HDMI cable

GB

< 21 mm
3.5 mm
< 12 mm
1: L
4 3 2 1
2: Video
3: Ground
4: R

To HDMI OUT

To connect with component cables

To VIDEO OUT

To AUDIO OUT To COMPONENT

OUT (PR/PB/Y)

11GB
 Picture Quality
• AV composite cable • Component cable • HDMI cable
• Antenna (aerial) cable

SD HD

Standard definition (SD) videos have picture signals with a High definition (HD) videos have picture signals
vertical resolution of 480 (NTSC) or 576 (PAL/SECAM) lines. with a vertical resolution of 720 or 1,080 lines.

12GB
Installing the TV to the Wall
Using your TV's Table-Top Stand as a Wall-Mount Bracket (except Australia and New
Zealand model)
To Customers
Sufficient expertise is required for installing this product. Be sure to subcontract the installation to Sony
dealers or licensed contractors and pay special attention to safety during the installation. Sony is not liable
for any damages or injury caused by mishandling or improper installation, or installing any other than the GB
specified product. Your Statutory Rights (if any) are not affected.

To Sony Dealers and Contractors

Sufficient expertise is required for installing this product. Be sure to read this instruction manual thoroughly
to do the installation work safely. Sony is not liable for any damages or injury caused by mishandling or
improper installation.

Your TV’s Table-Top Stand will be used as a part of the Wall-Mount Bracket.
Note
• See page 2 (Safety Information) and page 5 (Precautions) on WALL-MOUNT BRACKET before carrying out Wall-Mount
Bracket installation.
• If the Table-Top Stand is attached to the TV, detach the Table-Top Stand beforehand.
• Place the TV with its screen facing down on a flat and stable surface covered with a thick and soft cloth that is larger
than the TV, when securing the Stand or when removing the Table-Top Stand from the TV to prevent damaging the
surface of the LCD display.
• Once the Stand Necks are detached from the Stand, be sure to keep the Stand Necks and screws in a safe place.
• When attaching the Table-Top Stand again, be sure to fasten the screws (previously removed) to the original holes
on the rear of the TV.

To detach the Table-Top Stand from the TV

Stand Necks

Soft cloth Stand

13GB
Installing the Brackets on the wall
1 Prepare necessary items.
Wall-Mount Bracket accessories H

A Paper Template B Wall-Mount Base (1) C Stand Protector (2) D Screw (+PSW M8 × 12)
(2)

E Spacers (2)

Stand B

Screws for Wall-Mount Base (8 mm in diameter, not supplied)

2 Make sure that the wall has enough space for the TV and is capable of supporting a
weight of at least four times that of the TV.
Refer to the following table on installing the TV to the wall. See page 23-26 (Specifications)
for the TV’s weight.

Screen centre point

14GB
 Unit: mm
Model Name Display dimensions Screen centre dimension Length for mounting
KDL-

55W800C 1,230 715 201 566 89

50W800C 1,116 654 215 552 87
43W800C 962 565 253 544 87

Note
• Figures in the table may differ slightly depending on the installation.

3 Make a mark on the Paper Template A that indicates the centre of the screen for your TV. GB

Scale on Paper Template A

Mark for 150

KDL-55W800C

200

Mark for
KDL-50W800C 250

Mark for
KDL-43W800C
300

4 Tape the Paper Template A to the wall and drill holes according to the numbering on the
Paper Template A using an electric drill.

1, 2, 3, 4

50

1 0 3

2 4

50

100

150
Wall
200

250

A
300

5 Remove the Paper Template A off from the wall.

6 Attach the Wall-Mount Base B to the wall correctly using the screws (8 mm in diameter,
not supplied).

15GB
Preparing for the installation of the TV
1 Insert the pin (on the Stand Protector C) into the hole on the Stand B, then fold up the
Stand Protector C. Confirm the Stand Protector C is firmly latched to the Stand B.

Pin
C

2 Attach the Stand B to the TV using the supplied screws D. Attach the Spacers E to the
holes indicated by the triangle marks f.

D B
E

Soft cloth

Note
• You cannot use some of the terminals on the rear of the TV when using this mounting style.
• Connect the analogue extension cable (Availability depends on countries/regions/TV models) if you need to use
/ VIDEO IN 1 socket.

Soft cloth

16GB
Installing the TV on the wall
1 Make sure to connect and bundle the cables before installing the TV on the wall.

2 Install the TV on the wall. Then, confirm the Stand Protector C is firmly latched into the
Wall-Mount Base B and the Spacers E touch the wall.

Wall

C
B GB

Wall
B

Dimensions of the hole positions on the wall

Provide the following information to the licensed contractors if necessary.
Use screws (8 mm in diameter, not supplied) to install the Wall-Mount Base B on the wall.
Be sure to use the supplied Paper Template A that shows the actual position of Wall-Mount Base B
for easy installation.

B 170 mm

37 mm

17GB
Using an optional Wall-Mount Bracket
This TV’s instruction manual only shows the steps on preparing the installation of the TV before
installing to the wall.
To Customers:
For product protection and safety reasons, Sony strongly recommends that installation of your
TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of
this product.

Sufficient expertise is required for installing this product, especially to determine the strength of the wall for
withstanding the TV’s weight. Be sure to entrust the attachment of this product to the wall to Sony dealers
or licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for
any damage or injury caused by mishandling or improper installation.

Use the Wall-Mount Bracket SU-WL450 (not supplied) to install the TV to the wall.
When installing the Wall-Mount Bracket, also refer to the Operating Instructions and Installation Guide
supplied with the Wall-Mount Bracket.
Note
• Be sure to store the removed screws in a safe place, keeping them away from children.
• See page 2 (Safety Information) and page 5 (Precautions) on WALL-MOUNT BRACKET before carrying out Wall-
Mount Bracket installation.
• If the Table-Top Stand is attached to the TV, detach the Table-Top Stand beforehand.
• Place the TV with its screen facing down on a flat and stable surface covered with a thick and soft cloth that is
larger than the TV, when securing the Stand or when removing the Table-Top Stand from the TV to prevent
damaging the surface of the LCD display.
• When attaching the Table-Top Stand again, please refer Startup Guide to fasten the screws (previously removed)
to the original holes on the rear of the TV.

Stand Necks

Soft cloth Stand

18GB
SU-WL450
1 Attach Wall-Mount Attachment I (supplied with the TV) to the rear of the TV (to make it
parallel with the wall).

1.5 N∙m
{15 kgf∙cm}

I GB

Soft cloth

Note
• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.
• Be sure to fasten the Wall-Mount Attachment when attaching them to the TV.
Use only a flat head screwdriver to install the Wall-Mount Attachment. Use of another tool might result in over
torqueing the Wall-Mount Attachment and damaging the TV.

2 Make sure that the wall has enough space for the TV and is capable of supporting a
weight of at least four times that of the TV. Refer to the following table on installing the TV
to the wall. See page 23-26 (Specifications) for the TV’s weight.

Standard mounting Slim mounting

80

Screen centre point

19GB
 Unit: mm
Screen
Display
centre Length for mounting
dimensions
dimension
Model Name
KDL-
Standard Slim Standard Slim
mounting mounting mounting mounting
55W800C 1,230 715 99 464 463 123 81
50W800C 1,116 654 127 464 464 122 80
43W800C 962 565 173 464 464 122 80
Note
• Figures in the table may differ slightly depending on the installation.
• When your TV is installed on the wall, the upper side of the TV slightly leans forward.

3 Attach the Attachment parts for Wall-Mount Bracket. Check the Attachment parts by
referring to “1” of the Wall-Mount Bracket Installation Guide.
Note
• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.
• Be sure to store the unused parts in a safe place for future use. Retain this manual for future reference.

Standard mounting

Screw (+PSW 6 x 20)  Screw (+PSW 6 x 50) 

Pulley 
Spacer (60 mm) 

Belt 
Soft cloth

Slim mounting
Note
• You cannot use some of the terminals on the rear of the TV when using this mounting style.
• Connect the analogue extension cable (Availability depends on countries/regions/TV models.) if you need to
use the / VIDEO IN 1 socket.

Soft cloth

20GB
 Screw (+PSW 6 x 20) 
Screw (+PSW 6 x 20) 
Pulley 

Spacer (20mm) 

GB

Belt 
Soft cloth

4 Connect necessary cables to the TV.

Note
• You cannot access to any terminal after installing the TV to the wall.

5 Install the TV to the Base. Refer to “5” of Installation Guide and “Installing the TV to the
Wall” of Operating Instructions supplied with the Wall-Mount Bracket.
a
Model Name KDL- Hook location
55W800C/
50W800C/ a
43W800C

Refer to the instructions supplied with the Wall-Mount Bracket for your model to install the TV on the wall.

21GB
 Troubles and Solutions
Troubleshooting There is no picture (screen is dark) and no
In order to keep your TV software up-to-date, sound.
it is necessary to download the latest  Check the antenna (aerial)/cable connection.
software information via the digital  Connect the TV to the AC power (mains), and
broadcasting system or internet and to press  on the TV or remote control.
update the software. Select [Update Now]
Some programmes cannot be tuned.
to start a software update. The illumination
 Check the antenna (aerial)/cable connection.
LED flashes white while the software is
updating. Do not unplug the AC power cord The remote control does not function.
during the software update. If you do, the  Replace the batteries.
software update may not finish completely,
and it may cause a software malfunction. The [Parental lock] password has been
Software updates can take up to 30 forgotten.
minutes. If you do not wish to update the  Enter 9999 for the PIN code. (PIN code 9999 is
software automatically, press HOME and always accepted.)
select [Help]  [System software update]
The TV surrounds become warm.
 [Automatic software download]  [Off].
 When the TV is used for an extended period, the
TV surrounds become warm.
When you unplug the TV and plug it in again,
You may feel hot when touching there by the
the TV may not be able to turn on for a while hand.
even if you press the power button on the
remote control or the TV because it takes time Frozen audio or video, a blank screen, or the
to initialize the system. Wait for about 10 to 20 TV does not respond to TV or remote control
seconds, then operate it again. buttons.
 Perform a simple reset of the TV by unplugging
When the illumination LED is flashing red,
the AC power cord (mains lead) for two minutes,
count how many times it flashes (interval
then plug it in again.
time is three seconds).
If the illumination LED flashes red, reset the TV The , CH+/–,  +/–,  and TV buttons
by disconnecting the AC power cord (mains cannot be located on the TV.
lead) for two minutes, then turn on the TV.  See below illustration for location of the buttons
If the problem persists, contact your dealer or on the TV.
Sony service centre with the number of times Rear of TV
the illumination LED flashes red (interval time is
three seconds). Disconnect the AC power cord
(mains lead), and inform your dealer or Sony
service centre.
When the illumination LED is not flashing,
TV
check the items as follows.
You can also refer to [Troubleshooting] in the
Help Guide or perform self-diagnosis by The illumination LED is turned on.
selecting [Help]  [Self diagnostics]. If the
 If you do not wish to light up the illumination LED,
problem persists, have your TV serviced by
you can turn it off.
qualified service personnel. Press HOME, then select [Settings] t
[Illumination LED] t [Off].

22GB
Cannot connect to a wireless router by WPS
(Wi-Fi Protected Setup).
 If you use WEP security, select [Easy] t [Wi-Fi] t
Specifications
[Connect by scan list]. Then, select the network
name (SSID) you want to connect. System
Panel system
Cannot find the required network name in
LCD (Liquid Crystal Display) Panel, LED Backlight
network setup.
TV system
 Select [[Manual entry]] and press to enter
Depending on your country/area selection
network name.
Analogue: B/G, I, D/K, M or M/N
Digital: DVB-T/DVB-T2 or SBTVD GB
Colour/video system
Analogue: PAL, SECAM, NTSC3.58, NTSC4.43
Digital: Refer to the Help Guide
Channel coverage
Analogue: UHF/VHF/Cable, Depending on your
country/area selection.
Digital: UHF/VHF, Depending on your country/
area selection.
Sound output
10 W + 10 W
Wireless technology
Protocol IEEE802.11a/b/g/n
Bluetooth Version 4.1

Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
/ VIDEO IN 1
Video/Audio input (mini jack)
/ COMPONENT IN
YPBPR (Component Video): 1080p (50, 60 Hz),
1080i (50, 60 Hz), 720p (50, 60 Hz), 576p, 576i,
480p, 480i
Audio input (phono pin jack)
VIDEO IN 2
Video input (common phono pin with Y input)
HDMI IN 1, 2, 3, 4
Video (2D): 1080p (30, 50, 60 Hz), 1080/24p, 1080i
(50, 60 Hz), 720p (30, 50, 60 Hz), 720/24p, 576p,
576i, 480p, 480i, PC Formats
Video (3D):
Frame Packing: 1080p (30 Hz), 1080/24p,
1080i (50, 60 Hz), 720p (30, 50, 60 Hz), 720/24p
Side-by-Side: 1080p (50, 60 Hz), 1080/24p,
1080i (50, 60 Hz), 720p (50, 60 Hz)
Over-Under: 1080p (30, 50, 60 Hz), 1080/24p,
1080i (50, 60 Hz), 720p (50, 60 Hz)
Audio: 5.1 channel linear PCM: 32, 44.1, 48, 88.2,
96, 176.4 and 192 kHz, 16, 20 and 24 bits, Dolby
Digital and DTS
ARC (Audio Return Channel) (HDMI IN 4 only)

23GB
MHL (common with HDMI IN 1) Power and others
Video (2D): 1080p (30 Hz), 1080/24p,
Power requirements
1080i (50, 60 Hz), 720p (30, 50, 60 Hz),
19.5 V DC with AC adapter
720/24p, 576p, 576i, 480p, 480i
Rating: Input 100 V - 240 V AC, 50/60 Hz
Video (3D):
Side-by-Side: 1080/24p, 1080i (50, 60 Hz), Energy Efficiency Class (For Jordan and Mauritius
720p (50, 60 Hz) Only)
Over-Under: 1080p (30 Hz), 1080/24p, KDL-55W800C: A+
1080i (50, 60 Hz), 720p (50, 60 Hz) KDL-50W800C: A+
Audio: 5.1 channel linear PCM: 32, 44.1, 48, 88.2, KDL-43W800C: A+
96, 176.4 and 192 kHz, 16, 20 and 24 bits, Dolby Screen size (measured diagonally) (Approx.)
Digital and DTS KDL-55W800C: 55 inches / 138.8 cm
DIGITAL AUDIO OUT (OPTICAL) KDL-50W800C: 50 inches / 125.7 cm
Digital optical jack (Two channel linear PCM, KDL-43W800C: 43 inches / 108.0 cm
Dolby Digital, DTS) Power Consumption (For Jordan and Mauritius
HDMI 3 AUDIO IN Only)
Analogue audio input (Stereo mini jack) In [Standard] mode
AUDIO OUT /  (Stereo mini jack) KDL-55W800C: 75.0 W
Headphone, Audio Output, Subwoofer KDL-50W800C: 72.0 W
KDL-43W800C: 55.0 W
1, 2 (except Australia and New Zealand
In [Vivid] mode
model)
KDL-55W800C: 104.0 W
USB port
KDL-50W800C: 94.0 W
1, 2 (HDD REC)*4 (Australia and New Zealand KDL-43W800C: 82.0 W
model only)
Average annual energy consumption*1
USB HDD device port ( 2 only), USB port
(For Jordan and Mauritius Only)
DC IN 19.5 V KDL-55W800C: 104 kWh
AC adapter input KDL-50W800C: 100 kWh
LAN KDL-43W800C: 76 kWh
10BASE-T/100BASE-TX connector (Depending on Standby power consumption*2*3 (For Jordan
the operating environment of the network, and Mauritius Only)
connection speed may differ. 10BASE-T/100BASE- KDL-55W800C: 0.50 W
TX communication rate and communication KDL-50W800C: 0.50 W
quality are not guaranteed for this TV.) KDL-43W800C: 0.50 W

Others * This information is for EU and other countries whose

relevant regulation is based on EU energy labelling
Optional accessories regulation.
Touchpad Remote Control: RMF-TX100E Display resolution
Wall-Mount Bracket: SU-WL450 1,920 dots (horizontal) × 1,080 lines (vertical)
Wireless Subwoofer: SWF-BR100
Power consumption
MHL Cable: DLC-MC10/DLC-MC20/DLC-MC30
KDL-55W800C: 104 W
Active 3D Glasses: TDG-BT500A
KDL-50W800C: 94 W
KDL-43W800C: 82 W

Dimensions (Approx.) (w × h × d)
with Table-Top Stand
Operating temperature KDL-55W800C: 1,230 × 753 × 210 mm
0 ºC – 40 ºC KDL-50W800C: 1,116 × 691 × 191 mm
KDL-43W800C: 962 × 602 × 179 mm
without Table-Top Stand
KDL-55W800C: 1,230 × 715 × 61 mm
KDL-50W800C: 1,116 × 654 × 59 mm
KDL-43W800C: 962 × 565 × 59 mm

24GB
Mass (Approx.) • Gracenote, Gracenote eyeQ, Gracenote
with Table-Top Stand VideoID, Gracenote Video Explore, the
KDL-55W800C: 18.0 kg Gracenote logo and logotype, and the
KDL-50W800C: 14.6 kg “Powered by Gracenote” logo are either
KDL-43W800C: 11.8 kg registered trademarks or trademarks of
without Table-Top Stand Gracenote in the United States and/or
KDL-55W800C: 17.0 kg other countries.
KDL-50W800C: 13.7 kg • Opera® Devices SDK from Opera Software
KDL-43W800C: 10.9 kg ASA. Copyright 1995-2015 Opera Software
*1 Energy consumption per year, based on the power ASA. All rights reserved.
consumption of the television operating 4 hours per • Wi-Fi, Wi-Fi Direct, Miracast and Wi-Fi GB
day for 365 days. The actual energy consumption will Protected Setup are trademarks or
depend on how the television is used.
*2
Specified standby power is reached after the TV registered trademarks of Wi-Fi Alliance.
finishes necessary internal processes. • MHL, Mobile High-Definition Link and the
*3
Standby power consumption will increase when MHL Logo are trademarks or registered
network connected.
*4 trademarks of MHL Licensing, LLC.
Only on limited region/country/TV model.
• For DTS patents, see
Note http://patents.dts.com.
• Optional accessories availability depends on
countries/region/TV model/stock. Manufactured under license from DTS, Inc.
• Design and specifications are subject to change DTS, the Symbol, & DTS and the Symbol
without notice. together are registered trademarks, and
• This TV set incorporates MHL 2.
DTS Digital Surround is a trademark of DTS,
Notes on Digital TV function Inc. © DTS, Inc. All Rights Reserved.
• Designed with UEI TechnologyTM
• Any functions related to Digital TV ( )
Under License from Universal Electronics
will only work in countries or areas where
Inc. Portions © UEI 2000 – 2014
DVB-T/DVB-T2 (MPEG-2 and H.264/MPEG-
• The Bluetooth® word mark and logos are
4 AVC) digital terrestrial signals are
owned by the Bluetooth SIG, Inc. and any
broadcast. Please confirm with your local
use of such marks by Sony Corporation is
dealer if you can receive a DVB-T/DVB-T2
under license. Other trademarks and trade
signal where you live.
names are those of their respective
• This TV set complies with DVB-T/DVB-T2
owners.
specifications, but compatibility with future
• TUXERA is a registered trademark of Tuxera
DVB-T/DVB-T2 digital terrestrial broadcasts
Inc. in the US and other countries.
are not guaranteed.
• Some Digital TV functions may not be
available in some countries/areas.

Trademark information
• The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of
HDMI Licensing LLC in the United States
and other countries.
• Manufactured under license from Dolby
Laboratories.
Dolby and the double-D symbol are
trademarks of Dolby Laboratories.
• “BRAVIA” and are trademarks of
Sony Corporation.

25GB
26GB
 Customer Support and Contact:

©2016 Sony Corporation 4-562-036-16(1)