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Quiz 1 Principles of Management (Bpmn1013) Group G

This document is a 20 question multiple choice quiz on principles of management. It covers topics like the definition of an organization, the four primary management functions, measures of organizational performance like efficiency and effectiveness, concepts from classical management theorists like Frederick Taylor and scientific management, and aspects of organizational structure. It also addresses stakeholders and their expectations of companies as well as ethical considerations for businesses.

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Evon Toh
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431 views6 pages

Quiz 1 Principles of Management (Bpmn1013) Group G

This document is a 20 question multiple choice quiz on principles of management. It covers topics like the definition of an organization, the four primary management functions, measures of organizational performance like efficiency and effectiveness, concepts from classical management theorists like Frederick Taylor and scientific management, and aspects of organizational structure. It also addresses stakeholders and their expectations of companies as well as ethical considerations for businesses.

Uploaded by

Evon Toh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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QUIZ 1

PRINCIPLES OF MANAGEMENT (BPMN1013)


GROUP G

Name :
Matrix No :

Instruction
This quiz comprises of 20 multiple choices questions. Please circle the correct answer.

1) A(n) ________ is a collection of people who work together and coordinate their actions to
achieve a wide variety of goals.
A) control group
B) talent pool
C) organization
D) focus group
E) quality circle

2) Parul's job is to use planning, organizing, leading, and controlling resources to achieve the
goals of her company. Parul is performing the four essential ________ tasks.
A) marketing
B) management
C) finance and accounting
D) operations
E) entrepreneurial

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3) Sirita's manager is evaluating how well she uses available resources to satisfy customers and
whether she is accomplishing organizational goals. This relates to Sirita's
A) organizational input
B) diversification
C) organizational performance
D) product development
E) differentiation

4) Organizational performance is most likely to


A) increase with an increase in efficiency and effectiveness
B) increase with a decrease in efficiency and effectiveness
C) remain unchanged with a decrease in efficiency and effectiveness
D) decrease with an increase in efficiency and effectiveness
E) remain unchanged with an increase in efficiency and effectiveness

5) ________ is the measure of how productively an organization uses its resources to achieve a
goal.
A) Effectiveness
B) Product differentiation
C) Efficiency
D) Empowerment
E) Outsourcing

6) ________ measures the appropriateness of the goals selected by management for the
organization and the degree to which the organization accomplishes these goals.
A) Efficiency
B) Task management
C) Effectiveness
D) Diversification
E) Differentiation

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7) Job specialization refers to the process by which
A) each position's formal authority in an organizational hierarchy is established
B) division of labor occurs as different workers gain expertise in tasks
C) subordinates receive orders and report to only one superior
D) members of different departments work together in cross-departmental teams to accomplish
projects
E) employees explore new ways to improve how tasks are performed

8) Adam Smith advocated ________ to produce products more quickly.


A) job specialization
B) division of labor
C) unity of direction
D) job rotation
E) centralization

9) Frederick W. Taylor is best known for defining the techniques of


A) scientific management
B) administrative management
C) behavioral management
D) management science
E) organizational management

10) The _______ theory was introduced in the latter part of the 19th century shortly after the
industrial revolution had occurred in Europe and America.
A) organizational environment
B) management science
C) behavioral management
D) administrative management
E) scientific management

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11) Joan has been working in a bicycle factory for several months. The assembly process requires
multiple tasks, and Joan's supervisor assigns her to apply the custom paint and add the decals.
Adding the decals requires perfection, and Joan does it quickly and always performs the task well,
so her supervisor decides to keep her in this position. This is an example of
A) standard operating procedures
B) time-and-motion study
C) job specialization
D) the human relations movement
E) job rotation

12) ________ refers to a system of task and authority relationships that controls how employees
use resources to achieve a company's goals.
A) Bureaucracy
B) A closed system
C) An open system
D) Organizational structure
E) Organic structure

13) ________ refers to a formal system of organization and administration designed to ensure
efficiency and effectiveness.
A) Empowerment
B) Bureaucracy
C) An open system
D) Synergy
E) Authority

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14) ________ are the moral principles and beliefs about what is the right or appropriate way to
behave.
A) Societal norms
B) Laws and regulations
C) Ethics
D) Values and norms
E) Individual values

15) ________ watch the company and its managers closely to ensure that management is
working diligently to increase the company's profitability.
A) Community members
B) Suppliers
C) Stockholders
D) Customers
E) Distributors

16) ________ have/has the right to expect a good return or reward by investing their human
capital to improve a company's performance.
A) Customers
B) Distributors
C) Suppliers
D) The Community
E) Managers

17) ________ are frequently in the position of having to juggle the interests of different
stakeholders, including themselves.
A) Stockholders
B) Customers
C) Contractors
D) Managers
E) Suppliers

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18) Jonathon is a(n) ________, meaning he is both an employee of the company and a customer
of its products.
A) stockholder
B) shareholder
C) stakeholder
D) owner
E) community member

19) A company can act ethically toward employees and meet their expectations by
A) improving their products over time and providing guarantees to customers about the integrity
of their products
B) selling customers quality products at a fair price and providing good after-sales service
C) maximizing the stockholders' return on investments
D) creating an occupational structure that fairly and equitably rewards organization members for
their contributions
E) implementing a high-power distance culture and discouraging decentralized decision making

20) Tax reform legislation signed into law by President Trump in late 2017 included a new 21%
excise tax on ________ for salaries over $1 million.
A) nonprofit employers
B) public company CEOs
C) small business employees
D) government employees
E) companies with overseas branches

- ALL THE BEST -

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