FSFP Asset Manager Case Study March 2020

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Asset Manager Case Study

Establishing Enterprise Data Governance


and Implementing Collibra

Leveraging Data Value in the Asset Management Industry


First San Francisco Partners (FSFP) has a long-standing connection and commitment to the financial services
industry, having partnered with a wide spectrum of businesses in this category, including asset managers,
banks, credit unions and credit card companies, over the last decade.

We believe that significant opportunities exist for the financial industry’s adoption of modern data governance
and data management best practices, including those with a focus on metadata, data quality and privacy.

While opportunities can be found across the financial services industry, there are key areas of particular
importance to asset managers. Opportunity areas include:

Advanced data insights and self-service analytics to enable efficient


handling of big data to leverage competitive advantage, revenue
and strategic growth.

Managed critical data elements to enable product and distribution


innovation, speed to market and governance to improve customer
engagement and experience.

Streamlined data management and governance to improve overall


data quality and reduce operational costs for compliance, risk and
regulatory-driven change.

Rationalized technology and data strategies to fuel operational


transformation for optimal performance and investment outcomes.
Overview
One of the world’s largest independent investment management firms engaged FSFP, initially, to develop use
cases for the business benefits that could be achieved by addressing their data challenges. From this work, we
went on to partner with the investment firm on a six-month engagement that included roadmap development
(and the level of commitment required), focusing on two primary areas:

Implement Collibra’s Data Governance Center


• Configure for multiple custom workflows

• Use multiple integration templates (MySQL, Oracle, etc.)

• Create asset models and operating models

• Develop training

Design an enterprise data governance strategy and program


• Establish roles and accountabilities

• Develop a communications, training and measurement plan

• Define business data definition processes and standards

• Identify lineage processes

Objectives
The focus areas for this engagement were the organization’s data consumers and data owners and the
objectives to meet for each.

For data consumers For data owners


Anyone in the organization relying on the data Those at the investment management company
responsible for managing the data
• Trust the reliability of the client’s enterprise data
• Know who is using the data
• Know who owns the data
• Know how it’s being used
• Transparency related to data quality
• Ensure controls for data quality
• Efficiently access the data
• Prevent, detect and respond
FSFP recognized the objectives of this project as:

• Keep the engagement tailored and pragmatic with • Install and configure Collibra for a pilot group, which
tangible results that could create momentum for our could easily be expanded to future groups.
client, while sustaining business interest and support.
• Develop a high-level plan to engage stakeholders and
• Bring together the right internal resources who know ensure leadership support.
information management technology, data governance
• Recommend initial high-priority metrics to measure the
and the best approaches for realizing organizational
business impact of governance.
change.
• Develop a high-level timeline and plan to refine a
• Propose a time-boxed approach to demonstrate value
minimum viable state, complete a governance roadmap
within a short timeframe.
and begin governing data.
• Recommend the best approach for the data governance
• Assist in developing and delivering executive messaging
program, including a high-level resource requirement
for the plan.
that matches the approach with our client’s project team,
processes and technologies. • Define future-state key business and technology data
governance/metadata capabilities.

Approach
FSFP worked with our client on a series of engagements, including:

• Initially, we explored the data governance • Next, we worked with Collibra to map out the
opportunity areas for the client’s investment installation of the Collibra Data Governance
management business and helped to articulate the Center, including designing the metamodel and
purpose and impact governance would provide. workflows.

• In the governance program strategy engagement, • We installed a Mulesoft server to support the
we developed a roadmap for both the data Collibra Data Governance Center.
governance program and the implementation of
• We installed and configured the Collibra platform.
Collibra.
• We created a vehicle to track the organization’s
• To assist with the execution of the strategy, we
data lineage, which could serve their financial
helped the client to create criteria for their critical
services industry’s regulatory needs.
data elements (CDEs), created a data definition
process and standard, and applied that process • To assist with adoption and usage, we created
and standard to define the highest priority CDEs. “Playbooks” for the business and technical teams
to help them understand and deliver on their new
• We defined key use cases for Collibra and other
governance roles, as well as their activities in the
requirements to ensure the business priorities
Collibra Data Governance Center.
were reflected in the Collibra solution.
Impact
Working with the client, we created the data governance framework,
operating model and plan to roll out governance across the company.
Starting with a minimum viable state that identified accountability and was
aligned to the requirements of the Collibra implementation, our client was
able to engage the business and identify critical data elements, their priority
and their definitions so Collibra would be meaningful, relevant and maintained
from the beginning. Through knowledge transfer and collaboration, FSFP set
up the environment for the company to expand in the future.

Implementing Collibra gave our investment management client a trusted


source of information to instantiate the data-related roles and
accountabilities that were defined in their operating model. Our client’s team
was able to import business data definitions for enterprise-wide access,
develop the governance requirements for reconciling data definitions and
plan for how to manage any discrepancies between groups for getting to a
singular definition.

Near the end of the FSFP engagement, our client rolled out the new Collibra
Data Governance Center to two of its functional areas, and longer-term, plans
a roll-out to other areas within the firm.

For more information on First San Francisco Partners and our


data governance, Collibra, and other capabilities – and our work
with other industry-leading financial services clients – call
888-612-9879 or email [email protected].

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