VVVF Error Codes

Meaning Probable Causes / Corrective Actions

1. IPM ERROR:

Possible Cause: A fault signal is detected from Inverter’s IPM power transistors block.

Corrective Action:

i. A short-circuit or ground fault occurred at the U,V,W motor output. Check motor connection.
ii. The IPM temperature may be too high because of the Inverter’s cooling fan has stopped.
Check cooling fan.
iii. An over-current may be occurred on the output of inverter so that inverter may have
overheated because of the incorrect parameter setting. Check the parameter setting.
iv. The main supply voltage may be too low. Check the L1, L2, L3 voltages.
v. The main contactors of motor output have not to change its position while the inverter driving
the motor. If the contactors drop after the inverter stops driving and waits as the brake delay
time, increase the contactor delay time. Check the contactor’s supply voltage if the contactor
changes its position while the inverter driving the motor.

2. LOW DC BUS:

Possible Cause: The DC Bus voltage is below the under voltage detection level.

 If mains power is active: Vbus < 400 V

 If battery power is active: Vbus < (Vbat x %70)
 If UPS power is active: Vbus < 200V

Corrective Action

i. If mains power is active: The main supply voltage may be too low. Check the L1, L2, L3
voltages.
ii. If battery power is active: Check the battery voltage on the terminals L1 and L3.

3. HIGH DC BUS:

Possible Cause: The DC Bus voltage exceeded the overvoltage detection level.

 If mains power is active: Vbus > 715V

 If UPS power is active: Vbus > 420V

Corrective Action

i. Braking resistor may not be connected properly. Check broken or disconnected wiring.
ii. Braking resistor’s resistance may be incorrect. Be sure that the braking resistor is suitable for
Inverter's power and motor power.

4. OVER CURRENT

Possible Cause: The inverter output current exceeded the over current detection level.

 Because of the acceleration time of the elevator is too short motor current may increase.
Decrease the acceleration parameter PA.
  Check the V/f characteristics. Decrease Vmid (Middle frequency voltage) and Vmin (Minimum
frequency voltage).
 The motor being used has a capacity more than Inverter's maximum motor capacity. Check the
Inverter's motor power.

5. PAR.DATA CORRUPT

The parameters of the inverter is erased or corrupted.

1- Change the parameters of the inverter to

factory defaults. Then reenter your configuration.
06 MOTOR
OVER LOAD
The motor overload protection
function has operated based on
the internal electronic thermal
value.
1- Check the motor rated current.
2- Check the “Motor Setup - Thermal Mod”
parameter. The parameter may be too low.
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08.2012 7 5 ADrive
No Trip Meaning Probable Causes / Corrective Actions
07 POWER FAILURE The main supply voltage L1,
L2, L3 oscillates unusually.
1- The main supply voltage is too low.
2- An open-phase error occurred at the input
power supply.
3- A momentary power loss occurred.
4- The wiring terminals for the input power
supply are loose.
5- The voltage fluctuations in the input power
supply are too large.
08 AUTO TUNE FAILS A fault occurred during
autotuning in open loop mode.
Autotune operation cannot be
completed.
1- Check motor connection. Motor connection
may not be done properly.
2- Motor contactor may not be switching. Be sure
that the motor contactor closes when inverter is
running.
09 OVER SPEED The speed read from encoder
is too high.
1- Motor speed may be higher than the reference
speed. Check motor setup in the menu.
2- Compare the pulse number setting in the menu
“Motor Setup - Encoder Resolution” with the
encoder pulses and correct if necessary.
10 BAD ENCODER
SGNL
The encoder signals oscillates
unusually.
1- Check encoder connection and encoder
voltage.
2- Check the connection between encoder and
motor.
3- If the encoder cable is not shielded, use a
shielded cable.
4- If the motor cable is not shielded, use a
shielded cable.
5- Encoder cable may be placed too close to
motor cable. Motor cable and encoder cable
channels should be separate. Minimum distance
between cables should be at least 10cm.
6- Encoder may be grounded at both the motor
side and inverter side. If the encoder is grounded
at motor side, disconnect the grounding at inverter
side.
12 CONTACTOR
DROPPED
The main contactor(s) dropped
out while driver is running.
Check the supply circuit of the main contactors’
coils.
13 NO CONTACTOR
SGN
No contactor picked up signal
is detected in 5 seconds after a
speed signal and direction
signal are detected.
Check the auxiliary contacts of the main
contactors in drive enable (EN) signal circuit.
14 LOW MOT.
CURRENT
No current can be delivered to
motor coils.
1- Motor wiring may not be connected properly.
Check broken or disconnected wiring.
2- Check the connection of main contactors.
15 WRONG
DIRECTION
Lift is not running in required
direction. Running direction
read from encoder is different
from the direction inverter
commands.
1- U, V, W phases of motor reversed. Check
motor connection.
2- Phase of encoder reversed.
16 UNBALLANCED
CUR.
Unballanced current at U, V,
W motor outputs. Overcurrent
at one or two of motor
outputs.
1- Contacts of main contactor may not conduct.
Check the connection of main contactors.
2- A faulty motor windings.
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08.2012 7 6 ADrive
No Trip Meaning Probable Causes / Corrective Actions
17 UP/DOWN
TOGETHER
The up and down direction
signals are activated at the
same time.
Check the connection of direction signals of
ADrive and controller. UP terminal must be used
for up direction signal and DWN terminal must be
used for down direction signal.
18 PAR_2.2 IS WRONG Parameter 2.2. motor rpm at
nominal speed may be too low
or too high.
For synchronous motors, parameter 2.2 should be
<= 400. For asynchronous motors, parameter 2.2
should be >= 400.
19 LOW SPEED Motor cannot reach to the
desired speed.
1- Make sure that the mechanical brakes are
released.
2- Check encoder connection
3- In induction motors, rotor-slip may be entered
too low. Check this value.
4- In synchronous motors, motor offset angle may
be wrong or it may be that the auto-tuning was
performed while the encoder direction parameter
setting was wrong. Reverse the encoder direction
setting (2.18) and perform auto-tune again
5- In synchronous motors, number of motor poles
may be set incorrectly (2.19)
20 INTERNAL ERROR 2 The reference speed is higher
than V3 speed.
1- Ensure that V0, V1 and V2 speeds are not
higher than V3.
2- The Acceleration end soften S2 may be too
high.
21 INTERNAL ERROR 3 An unexpected situation
occured at motor outputs
1- Ensure that the main contactors are not picked
up and dropped out during the drive.
2- Check the connection of ENABLE signal.
3- Check whether there is a looseness in motor
and contactor connection.
4- Ensure that the components such as brake coil,
contactor coil that may create electrical noise
have appropriate filtering.
22 Fout > Flim Drive output frequency is
higher than the limit value set
in parameter 11.5 in an
disallowed area (at lower or
upper shaft limit)
1- Ensure that the parameter 11.4 PIN input
function on ADrive is not assigned to “Shaft limit
control” unnecessarily.
2- PIN input function is assigned to “Shaft limit
control” and shaft lower/upper additional limit
switch has interrupted the drive.
3- Check that the parameter 11.5 is not set too
low.
23 ENCABIT TIME OUT The communication between
ADrive and ENCABIT-Plus
module cannot established
1- Ensure that the ENCABIT-Plus module is
mounted on ADrive.
2- Check the connection between ADrive and
ENCABIT-Plus module.
24 ENCODER ERROR The encoder connection or the
encoder data is incorrect
Check the encoder connection.
25 AUTO TUNE
ERROR
The autotune process could
not be completed in closed
loop mode.
1- Because the motor is not connected the
autotuning may not have been completed.
2- Check the encoder connection
3- The motor contactors may not pick up. Ensure
that the motor contactors are picked up when the
inverter starts running.
4- Ensure that the autotuning is performed load at
motor shaft or with load balanced for
synchronous motors without.
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08.2012 7 7 ADrive
No Trip Meaning Probable Causes / Corrective
Actions
26 BRAKE
MON.ERROR
Mechanical brake selfmonitoring
error.
Refer to “ADrive A3 Test
Instructions” for further
information.
1- The brake self-monitoring function is
activated, so check the connection of brake
microswitches made to input PI1 on ENCABITPlus
module or input PIN on ADrive.
2- Check the mechanical brake connection and
make sure that the brakes can be opened and
closed.
27 MOTOR PTC ERROR Motor PTC temperature
monitoring error
1- The motor PTC temperature function is
activated, so check the connection of
PTC/thermostat circuit made to PI2 input on
ENCABIT-Plus module.
2- Motor PTC circuit may be interrupted.
28 Imax TRIP LIMIT The motor current exceeds the
value set in parameter 11.10
during the period of time set
in parameter 11.11
1- Ensure that the parameters are correctly set.
2- There may be a mechanical strain in the motor.
3- Check that the mechanical brake is opening
and closing correctly.
29 LOW BATTERY The required power for
driving the motor cannot be
taken from the battery set.
1- Ensure that the connected battery set has
suitable voltage (60V) and capacity (7Ah).
2- The batteries may be discharged. Keep the
batteries on charge.
30 RESITOR OVER
RUN
The braking resistor has been
used very intensively. It is
under dangerous overheat
conditions.
Braking resistor’s resistance may be incorrect. Be
sure that the braking resistor is suitable for
Inverter's power and motor power.
31 LOW CPU SUPPLY The CPU supply is low.
(Only in ADrive Size-D)
1- The value of 3 phase AC supply may have
fallen below 340 V. Check the voltage of the
terminals in L1, L2 and L3.
2- If the device is being supplied from an external
24 VDC source, check the voltage of this external
source.
3- If the circuit voltages are all normal, unplug the
device and contact ARKEL technical support.
32 APRE MON. ERROR ApRe and over-speed
governor self-monitoring
error.
Refer to “ApRe Installation
and A3 Test Instructions” for
further information.
1- The ApRe self-monitoring function is
activated, so check the connection of over-speed
governor solenoid switch made to input PIN on
ADrive.
2- Check the over-speed governor solenoid
connection and make sure that the solenoid is
working properly.
33 BRAKE
MON.ERROR
PEMANENT ERR
Mechanical brake selfmonitoring
error.
Refer to “ADrive A3 Test
Instructions” for further
information.
See the description of error no 26. Unlike error no
26, this error is permanent. The lift is kept out of
service, even if the main power is switched off
and on. It is only reset by clearing the fault list by
using the parameter “5.2-Clear Fault List”.
34 APRE MON. ERROR
PEMANENT ERR
ApRe and over-speed
governor self-monitoring
error.
Refer to “ApRe Installation
and A3 Test Instructions” for
further information.
See the description of error no 32. Unlike error no
32, this error is permanent. The lift is kept out of
service, even if the main power is switched off
and on. It is only reset by clearing the fault list by
using the parameter “5.2-Clear Fault List”.
ARKEL Elektrik Elektronik Ltd. Şti. www.arkel.com.tr
08.2012