Supply Chain
Supply Chain
Social procurement
Creating employment opportunities
through purchasing expenditure
Maria Mupanemunda
1 The OECD uses the term ‘strategic public procurement’ when discussing the use of social procurement by public entities. ‘Strategic public
procurement’ refers to how governments use public procurement as a strategic policy lever for achieving additional policy goals, which aim to
address environmental, economic and social challenges according to national priorities (OECD 2017). In this paper we have chosen to use ‘social
procurement’ in line with the recent Victorian Social Procurement Framework and to reflect the use of social procurement both in the public and
private sectors.
2 Social procurement
How does social procurement work? Importantly, social procurement has the potential to reduce
welfare expenditure by regenerating local economies and
There are various mechanisms through which social benefit creating employment opportunities for jobseekers
can be incorporated into the procurement process. For experiencing labour market exclusion.
public sector social procurement, these can be grouped into
four categories (Dean 2013), as shown in Table 1. Regenerating local economies and addressing
place-based economic disadvantage
2 This program, which was delivered in collaboration with BSL, continues to run as the Community Safety and Information Service Program.
4 Social procurement
Social procurement can support employment for these Risks associated with social procurement
cohorts by either directly using purchasing agreements with
While social procurement has impressive potential,
social benefit suppliers that employ people facing labour
it is not without risks for various stakeholders. Several of
market disadvantage or indirectly using employment
these are identified below.
requirements with commercial contractors who are then
obliged to take on such jobseekers. Social procurement initiatives rely heavily on partnership
with social benefit suppliers. While this is certainly
International and local case studies demonstrate how social
beneficial for such businesses, researchers in Canada argue
procurement can be used to create jobs, include migrant
that it may cause some social enterprises to become too
populations and challenge gender norms. Swedish
dependent on government contracts—which might inhibit
examples show the successful use of social procurement
them from becoming competitive in the mainstream market
in the construction industry to integrate immigrant
(Mah 2014, p. 75).
populations into the labour market (Peterson & Kadefors
2016). In the United Kingdom, social procurement has been The financial incentive presented by government social
used to simultaneously provide employment opportunities procurement contracts might entice some commercial
for women and address gender imbalances in the male- businesses to pose as social benefit suppliers, to the
dominated construction industry through projects such as detriment of smaller social enterprises (Mah 2014).
Women in Construction (Wright 2015).
OECD sustainable procurement evaluations conducted
In Australia, social procurement initiatives such as those across multiple member states draw attention to the
used by the City of Gold Coast have generated measurable potential risk of incorporating socioeconomic
employment outcomes. By incorporating employment considerations into government procurement processes
requirements in recycling tenders, the council was in 2012 as this might compromise the economic and timely delivery
able to help 74 residents facing labour market disadvantage of necessary public goods and services (OECD 2015).
into employment, at no extra cost to ordinary procurement
While social procurement can create jobs for disadvantaged
procedures (SPA 2014).
jobseekers, there is a lack of research to show whether such
employment can be sustained past the life of the
Conditions that strengthen social procurement procurement project and indeed whether social
Policies and frameworks are not enough on their own to procurement is an economically efficient way to tackle
ensure effective social procurement initiatives. These unemployment.
initiatives need to be backed by a supportive organisational There is also a danger of viewing social benefit suppliers
culture as well as by effective communication and only through the lens of employment creation. This can
transparency between stakeholders. undermine the many other social missions that social
For social procurement to generate meaningful social value, enterprises are devoted to, such as creating opportunities
organisations must be structured in ways that allow high for people to participate in the community or advancing
levels of collaboration between sectors. The degree to which cultural awareness, all of which are just as important as
an organisation generates social benefit through employment creation (Castellas et al. 2017)
procurement is often related to the strength of its networks
with community organisations such as social benefit
suppliers (Burkett 2010).
Numerous initiatives, both abroad and in Australia, show As a government agency overseeing the improvement and
how social procurement can generate positive social value. construction of the state’s rail infrastructure, Victoria’s Level
In the following section two such projects are discussed, Crossing Removal Authority (LXRA) incorporates social
one in Birmingham UK and the other in Melbourne Australia. procurement throughout all of its projects. The initiative,
which falls under the state government’s Social
Procurement Framework, requires 3 per cent of LXRA total
Birmingham City Council Public Procurement contract value to be allocated to social benefit suppliers
Framework for Jobs and Skills (PPFJS) and the employment of Australians from disadvantaged
Birmingham City Council’s Public Procurement Framework communities (DEDJTR 2018a).
for Jobs and Skills (PPFJS) leverages public procurement Social procurement projects such as the LXRA present a
expenditure to reduce unemployment and create training significant opportunity for social enterprises such as the
opportunities for local people living in disadvantaged Brotherhood of St Laurence’s Given the Chance employment
communities. Through PPFJS, all government contracts program to provide jobseekers with employment
worth more than £200,000 must include community benefits opportunities (see panel).
(Macfarlane 2014).
3 The hourly rate combines wages, related costs (e.g. leave and superannuation), and management fees.
6 Social procurement
Support features of the Given the Chance model for Social procurement goals
employers include: Provide opportunities for Victoria’s Indigenous peoples
• a relationship manager who is appointed to support by purchasing directly from Indigenous businesses and
employers, answer questions and provide further urging government suppliers to take on Indigenous
support and services where needed throughout the employees.
contract Support Victorians living with a disability by purchasing
• an employer training workshop that develops directly from Australian Disability Enterprises and urging
managers’ skills to integrate new employees into government suppliers to employ people with a disability.
the workplace. The training provides practical tools Provide opportunities for Victorians from disadvantaged
and information to help the whole team navigate backgrounds by procuring goods and services from social
cultural differences enterprises that directly employ disadvantaged
• field support to help direct line supervisors manage jobseekers such as refugees and migrants and long-term
employees who have diverse or complex needs. unemployed people.
Support features of the Given the Chance model for Support women’s economic security by ensuring gender
participants include: equality within government suppliers and by encouraging
suppliers to adopt family violence leave.
• job preparation support through one-on-one
Promote fair and secure workplaces by procuring goods
assistance to navigate the recruitment process and
and services from suppliers and contactors that adhere
complete any necessary screening such as medical
to safe workplace laws and practices.
and police checks, as well as prepare CVs and gain
interviewing skills. Promote the growth of Victorian regions experiencing
disadvantage by providing employment as well as job
• tailored job preparation training with an emphasis
readiness training for people living in those areas.
on workplace culture and behaviour. Training covers
11 modules over four days, including a practice job Encourage the viability of the Indigenous business and
interview. social enterprise sector by procuring goods and services
from them.
• field support for employees with complex
challenges to navigate the transition to employment. Sustainable procurement goals
Promote environmental sustainability by ensuring all
suppliers and contractors are engaging in sustainable
business processes.
Victorian Social Procurement Framework
Encourage environmentally sustainable outputs by
The Victorian Social Procurement Framework (hereafter SPF) requiring suppliers and contractors to manage waste
which applies across all 270 Victorian government agencies responsibly and to use recycled materials.
and departments came into force in September 2018. As Achieve climate change policy objectives by requiring
Table 2 shows, the framework sets out seven social and suppliers and contractors to adhere to specific
three sustainable procurement goals aimed at creating stipulations regarding greenhouse emissions.
social value (DEDJTR 2018a).
Creating employment opportunities through purchasing expenditure 7
Regardless of contract value, all government suppliers are Like their public sector counterparts, procurement staff in
encouraged to deliver at least one of the SPF goals. The SPF the private sector often also require training around social
also regulates what is required for procurement contracts of procurement processes. Additionally, private sector
differing value (Table 3). organisations must find ways to effectively and efficiently
incorporate social benefit into their everyday commercial
Table 3 Procurement requirements at different budget levels activities. Managers often also require training to
adequately support disadvantaged jobseekers with complex
Individual procurement activity requirements needs moving into their work teams (Sourani & Sohail 2011).
Specific sector challenges Challenges for the social enterprise sector are greater than
for other sectors and go beyond implementation and
Burkett (2010) has identified other challenges for different
impact measurement issues. Most notable is the fact that
sectors (Table 4).
the Victorian social enterprise sector, as it is currently, lacks
the capacity to satisfy the demands of larger government
procurement projects. This raises concerns as most
Table 4 Social procurement challenges by sector
procurement initiatives rely on social enterprises both
directly and indirectly to deliver social benefit.
Sectors and challenges
Public sector The following section discusses the Victorian social
• maintaining frameworks that effectively measure enterprise sector and explores some of the unique
social impact challenges social enterprises face in relation to social
• establishing and implementing strategic social procurement.
procurement goals
• ensuring legal clarity for procurement policies across
diverse jurisdictions
Victoria’s social enterprise sector
• helping social benefit suppliers improve their capacity Social enterprises are businesses driven by a social,
to ensure sustainability cultural, environmental or economic cause that is in
Private sector alignment with a public or community benefit (ST 2016).
• ensuring that corporate social responsibility policies—
In the SPF, the term ‘social benefit suppliers’ is used when
the primary pathway through which social impact is
referring to social enterprises (DEDJTR 2018b). To qualify as
incorporated in purchasing—are no longer seen as
a social benefit supplier, a business must be located and
secondary business objectives but rather become
operating in Victoria and must satisfy at least one of the
embedded in organisational procurement policies
following:
• limited knowledge of and contact with social benefit
suppliers • be certified as a social enterprise by Social Traders or be
• limited knowledge of how social benefit suppliers can listed on the Victorian Social Enterprise Mapping Project
help business productivity • provide assisted employment services to people living
Not-for-profit sector with a disability as set out in the Disability Services Act
• adopting policies that link purchasing practices to 1986
social objectives
• be verified by Kinaway, Small Business Victoria or Supply
• advocating for and engaging in social procurement
Nation as meeting the requirements for a Victorian
to help build the capacity of social benefit suppliers,
Indigenous business as set out in the SPF.
thereby preparing them to tender for larger
government procurement contracts Examples of social benefit suppliers include Australian
disability enterprises (ADEs) as well as Indigenous
Social enterprise sector
businesses.
• building capacity, not just in service delivery but also
in quality of goods and services Social enterprises employ over 300,000 people nationally
• understanding the legal frameworks governing social and account for 3 per cent of Australia’s GDP (DEDJTR 2017).
procurement contracts, as well as supplier obligations Of the 20,000 social enterprises in Australia (DEDJTR 2017),
contained therein. the majority are small to medium sized business operating
primarily in the healthcare and retail industries (Barraket,
Mason & Blain 2016). Some 34 per cent of these list
employment creation as their primary purpose (ST 2016).
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