BrightStor ARCserve Backup r11.

5 SP 2
for Windows 2000/2003
- Single Server Edition -

First Steps
BrightStor ARCserve Backup
 Contents

General Information 3
System Requirements 3
Hardware 3
Software 3
Product Licensing 4
Installing BrightStor ARCserve Backup (BAB) on Windows 5
Starting BrightStor ARCserve Backup 12
Additional Hints 12
BrightStor ARCserve Backup Documentation 12
Problems with the Windows Portmap Service 12
Instructions for Installing BrightStor ARCserve Backup
on a 64-bit Version of Windows 13
BrightStor ARCserve Backup Product Upgrades 13
Support 16

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General Information
You have received a multilingual version of BrightStor ARCserve Backup r11.5 SP2 Single
Server. The Single Server version enables the backup of the local machine to disk or tape
as well as its restoration. To obtain the Single Server license free of charge, please visit
the following website and follow the displayed instructions.
www.fujitsu-siemens.com/ca-register
If you wish to use additional options and agents, please upgrade to BrightStor ARCserve
Standard Edition. Please refer to the chapter “Additional hints” on page 12.
The Build Version of BrightStor ARCserve Backup r11.5 SP 2 is 4232.
You can find more information on BrightStor ARCserve at
www.fujitsu-siemens.com/arcserve

System Requirements
The following minimum hardware and software requirements must be met:
Hardware
왏 CPU: 350 MHz
왏 RAM: 512 MB
왏 Hard disk: 500 MB free
왏 Internet Explorer: Version 6.0
Software
왏 Windows 2000 Professional/Server/Advanced Server/Datacenter Server/Cluster Server
(with SP4)
왏 Windows 2000 Small Business Server SP 1a
왏 Windows Server 2003 Standard/Enterprise Edition (32-bit, x64, and IA-64)
왏 Windows Server 2003 Standard/Enterprise Edition SP1 (32-bit, x64, and IA-64)
왏 Windows Server 2003 Standard/Enterprise Edition R2 (32-bit, x64)
왏 Windows 2003 Web Server Edition
왏 Windows 2003 Web Server Edition SP1
왏 Windows 2003 Datacenter Edition 32-bit
왏 Windows 2003 Small Business Server
왏 Windows 2003 Small Business Server SP1
왏 Windows 2003 Small Business Server R2
왏 Windows Storage Server 2003
왏 Windows Storage Server 2003 SP1
왏 Windows Storage Server 2003 R2 (32-bit, x64)
왏 Windows Server 2003 Cluster (32-bit, x64 and IA-64),
왏 Windows Server 2003 Cluster SP1 (32-bit, x64 and IA-64)
왏 Windows Server 2003 Cluster R2 (32-bit and x64)
For other operating systems, please refer to the BAB r11.5 SP2 Compatibility Matrix on
the following website:
https://supportconnectw.ca.com/public/storage/infodocs/basb115win/
basb115win-compmatrix.asp

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 In addition to these requirements, you should consider the amount of disk space
necessary for the default BrightStor ARCserve Backup database. The BrightStor ARCserve
Backup database can grow to several GB in size depending on how it’s used.
Furthermore, connect your storage devices to the machine you designate as your
BrightStor ARCserve Backup Server. The Single Server Edition supports backup to disk
and stand-alone tape drives or jukeboxes with only one tape drive.

Product Licensing
BrightStor ARCserve Backup requires that you license your product. To obtain the Single
Server license free of charge, please visit www.fujitsu-siemens.com/ca-register and
follow the instructions.
If you do not license BrightStor ARCserve Backup, it will stop working 31 days after you
begin using it.

4
Installing BrightStor ARCserve Backup (BAB)
on Windows
Insert the BrightStor ARCserve Backup CD into your CD drive, select BrightStor ARCserve
Backup and click on “Launch”.
If Master Setup does not start, run setup.exe from the base directory on the CD-ROM.

From the left column on the Product Installation Browser, click on “Install Products”.
Choose “Install BrightStor ARCserve Backup, agents, options and more” from the right
column on the Installation Browser to start the Master Setup.

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 The License Agreement dialogue window opens. You must scroll down and accept the
terms of the license agreement and click on “I Agree” to continue the installation.

The Customer Information dialogue window appears. Enter information about yourself
and click on “Next”.

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Select the 25-character key option and click on “Next”.

The License Key Entry dialogue window opens, prompting you to enter a license key for
BrightStor ARCserve Backup. Enter your Single Server license key and click on “Next”.

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 Select “Local Install” to access the “Select Products” dialogue window.

The components that will be installed are pre-selected and do not require modification.
If you install this ARCserve version on a 64-bit machine, install the corresponding client
agent as well. For further details, refer to the note on page 13.

8
Select the database that you want to use for ARCserve. If you select the SQL database
instead of the standard one, please be sure that SQL 2000/2005 is already installed and
configured correctly.
Click on “Next” to continue.

Specify the name of your BrightStor ARCserve Backup domain. Click on “Next”.

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 Define the password for the “caroot” user.
The “caroot” user is the internal ARCserve administrator. This is not a Windows user.
Click on “Next”.

Specify an existing user account and the corresponding password with administrative
rights on your backup server.
Click on “Next”.

10
The summary displays all components that are going to be installed on your system.
Click on the “Install” button to start the installation process.

The installation takes several minutes to complete. After it is finished, you can start
BrightStor ARCserve Backup for the first time.

After the installation, please check

http://supportconnectw.ca.com/public/storage/downloads/nt/115/basbr115-solpatch.asp
to download the latest updates and patches.

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 Starting BrightStor ARCserve Backup
BrightStor ARCserve Backup can be started in Windows by selecting
“Start menu > Program Files > CA > BrightStor > ARCserve Backup Manager”.
For an introduction to BrightStor ARCserve Backup, you can complete the ARCserve
Tutorial “My First Backup”. This can be started from the Welcome screen.

Additional Hints
BrightStor ARCserve Backup Documentation
The ARCserve documentation can be found on the ARCserve CD in the “Doc” folder.
It is available in English, German and Italian.

Problems with the Windows Portmap Service

If BrightStor ARCserve Backup detects port 111 conflicts, indicating that it is using the
same port number for the CA Remote Procedure Call server service as a previously
installed portmapper, BrightStor ARCserve Backup will automatically switch to another
port number.
To avoid having other software affected by a similar problem, change the status of the
CA Remote Procedure Call Server service from automatic to manual. If you have installed
BrightStor ARCserve Backup in a Microsoft Cluster Services environment, change the
status of the CA Remote Procedure Call Server service from automatic to disabled. This
enables you to avoid similar port conflicts after the system has completed the boot process.
BrightStor ARCserve Backup can work with external portmappers (SFU 3.0, NobleNet
Portmapper, StorageTek LibAttach, etc.). However, BrightStor ARCserve Backup services
may try to initialize before the external portmapper during the machine boot-up
sequence. Under these circumstances, BrightStor ARCserve Backup services will fail to
initialize. To avoid this problem, perform the following steps:
1. Create the DWORD DelayedRegistration in the following:
2. HKEY_LOCAL_MACHINE\Software\ComputerAssociates\BrightStor ARCserve Backup
\Base\Portmap
3. Assign a decimal value for this key, indicating the number of minutes BrightStor
ARCserve Backup services wait before initializing portmapper registration. For
example, DelayedRegistration=2 causes all BrightStor ARCserve Backup services to
start, but not register with the portmapper for two minutes after startup.

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Instructions for Installing BrightStor ARCserve Backup on a 64-bit Version of Windows
You can install BrightStor ARCserve Backup on the following 64-bit Windows platforms:
왏 Intel® Itanium (IA-64) family
왏 x64-based systems including AMD Athlon64 and Opteron and Intel® Xeon EM64T
Due to differences between 64-bit and 32-bit Windows platforms, the following
elements of 64-bit operating systems cannot be accessed by 32-bit applications:
왏 Areas of the Windows system registry
왏 System settings files included in a System State backup
왏 Volume Shadow Copy Service (VSS) writers
To perform backup and restore operations on 64-bit machines, the 64-bit version of the
BrightStor ARCserve Backup Client Agent for Windows must be installed with the server.
For further information, please check the ARCserve Administrator Guide
(chapter 1—Backup and Restore Operations on 64-Bit Windows).

BrightStor ARCserve Backup Product Upgrades

How to Upgrade from the Single Server Edition to the Standard Edition
The order number for a BAB r11.5 Single Server Edition Upgrade is U15355-C780-U.
After obtaining the full license key, you have to apply it to the ARCserve License
Manager. To do so, please open the BrightStor ARCserve Manager, go to the menu bar
and select “Help” > “About BrightStor ARCserve Backup”.
Then click on the “License” button at the bottom of the displayed window. A new
window with an overview of the ARCserve components and applied license keys then
opens. Scroll down to the item “BrightStor ARCserve Backup r11.5 for Windows” and
select it. Activate the second radio button “Use license key” at the bottom of the
window, enter your full license key and click on “Add”. Close the license manager.

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 Additional Options and Agents
In addition to the ARCserve base component, you can use a wide range of options and
agents to extend your backup and restore functionalities, e.g. by backing up and
restoring further clients, databases or NAS filers. Please examine the following table,
which lists the ARCserve options and agents and their functionalities.

FSC Order number Product name Description

U15355-C701 BrightStor ARCserve Backup r11.5 Allows you to use a tape library with more
Tape Library Option than one tape drive

U15355-C702 BrightStor ARCserve Backup r11.5 Allows you to use an optical tape library
Optical Library Option with more that one tape drive

U15355-C703 BrightStor ARCserve Backup r11.5 Dynamic device sharing of a physical

SAN Option library between multiple backup servers
Contains one tape library option license

U15355-C704 BrightStor ARCserve Backup r11.5 Direct backup from data on online storage
Serverless Backup Option to tape without overloading the backup
server

U15355-C705 BrightStor ARCserve Backup r11.5 Disaster recovery of your backup server or
Disaster Recovery Option client servers

U15355-C706 BrightStor ARCserve Backup r11.5 Image backup of whole partitions and disks
Image Option

U15355-C707 BrightStor ARCserve Backup r11.5 NDMP-based backup of a NAS filer to local
NDMP NAS Option or SAN-attached tape library

U15355-C708 BrightStor ARCserve Backup r11.5 Using RAID functionalities (RAID 0/1/5)
Tape RAID Option at the tape drive level

U15355-C709 BrightStor ARCserve Backup r11.5 Backup of open files on Windows servers
Agent for Open Files on Windows

U15355-C710 BrightStor ARCserve Backup r11.1 Backup of open files on Netware servers
Agent for Open Files on NetWare

U15355-C711 BrightStor ARCserve Backup r11.5 Online backup of one Informix database
Agent for Informix server

U15355-C712 BrightStor ARCserve Backup r11.5 Online backup of one MS Exchange server
Agent for MS Exchange

U15355-C713 BrightStor ARCserve Backup r11.5 Consists of MS Exchange Agent and

MS Exchange Premium Bundle MS Exchange Premium Add-On

U15355-C714 BrightStor ARCserve Backup r11.5 Supports backup and restore at the
MS Exchange Premium Add-On document level as well as single instance
storage (SIS)

U15355-C715 BrightStor ARCserve Backup r11.5 Online backup of one Lotus/Domino server
Agent for Lotus/Domino

U15355-C716 BrightStor ARCserve Backup r11.5 Online backup of one Sybase server
Agent for Sybase

U15355-C717 BrightStor ARCserve Backup r11.5 Online backup of one Oracle server
Agent for Oracle

U15355-C718 BrightStor ARCserve Backup r11.5 Online backup of one MS SQL server
Agent for MS SQL

U15355-C719 BrightStor ARCserve Backup r11.5 Online backup of SAP/R3 systems

Enterprise Option for SAP R/3 for Oracle based on Oracle

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FSC Order number Product name Description

U15355-C720 BrightStor ARCserve Backup r11.5 Enables the backup of one UNIX server
Client Agent for UNIX

U15355-C721 BrightStor ARCserve Backup r11.5 Enables the backup of one Linux server
Client Agent for Linux

U15355-C722 BrightStor ARCserve Backup r11.1 Enables the backup of one NetWare server
Client Agent for NetWare

U15355-C723 BrightStor ARCserve Backup r11.5 Enables the backup of one Windows server
Client Agent for Windows

U15355-C724 BrightStor ARCserve Backup r11.5 Enables the backup of one Mac OS X
Client Agent for Mac OS X

U15355-C725 BrightStor ARCserve Backup r11.5 Consists of ARCserve R11.5 Basic &
Special ARCserve r11.5 Disaster Recovery Option

U15355-C726 BrightStor ARCserve Backup r11.5 Consists of one BAB r11.5 Basic license
Secondary Server Bundle and one SAN Option license

U15355-C727 BrightStor ARCserve Backup r11.5 Enables the use of Microsoft Volume
Client for VSS Software Snapshots Shadow Copy Services (VSS),
also for 64-bit OS

U15355-C728 BrightStor ARCserve Backup r11.5 Enables a D2D2T (backup from disk to disk
Disk Staging Option to tape) solution

U15355-C729 BrightStor ARCserve Backup r11.5 Online backup of one MS SharePoint server
Windows SharePoint Portal Agent

U15355-C730 BrightStor ARCserve Backup r11.5 Enables NAS/SAN dynamic device sharing,
Enterprise Module multistreaming, multiplexing with up to 32
streams

To purchase options or agents, please contact your Fujitsu Siemens Computers sales
representative or partner.

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For problem messages, contact:
Fujitsu Siemens Computers-Help Desk
Local contact numbers: www.fujitsu-siemens.com/helpdesk
E-mail: [email protected]

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Published by Fujitsu Siemens Computers,
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