8107 Mito

MITO- 8107
29.09.2020
MITO - Management of IT Organization
Day -1
Introduction
Prof. Sanjiva Shankar Dubey and Dr. Vivek Soni
Professor asked students about the reason for joining FMS.
Other important things discussed :
1. There will be 14 classes of MITO
2. Prof Dubey’s mail id- [email protected]
3. Prof. Dubey and Dr. Soni suggested that students should keep a diary of class
learning , Update it Regularly and encouraged students to send the same to him after
each class on Mail or write it on Penzu.com .
4. Useful Tools for the course
Google Classroom, id- bfuwr4f, to be logged in as student
Socrative.com, b.socrative.com for online quizzes/ tests/feedback.
Reference Book: Management Information Systems by Jawadekar & Dubey, Tata
McGrawhill, 6th Edition.
Objective
Objective of the course is to develop executive appreciation of the use and management
of contemporary information technology tools and data processing systems existing in
organizations.
Various issues and concerns faced by organizations will be discussed through class
discussions and exercises. (Detail syllabus is available in Google classroom)
Evaluation:
1. End Term exam, 3 hrs, 70% marks, long handle
2. Internal Assessment
 group project report/presentation, group of 5- 6 students. (10% marks)
 Individual assignment and attendance, learning diary, answers to class
questions. To be submitted after every class. (20% marks)
Course Outline
Why MIS? Is it necessity or competitive advantage?
What is its relation to Business- Models and Framework.
Types of MIS
- Technolgy Platform selection
- Make vs buy vs. rent
MITO
MITO can be understood by comparing the various body parts of an elephant to the role
of MITO plays in the organization.
1. Ear – Listen & learn from experts of IT
2. Nose – Seel & grb new technology enabled opportunity
3. Tusk – Unique value proposition using IT
4. Body – IT ecosystem
5. Tail – Collaborate & Partnership
6. Legs – Build 4 strong pillars : hardware , software , Application & People
Chapter 1: MIS in digital Age ( Management , Information & Syatem)
What is MIS?
MIS is the use of information technology to record, store and process data to produce
information that decision makers can use to make day to day decisions.
MIS Supports organization, processing and reporting of information for the benefit of
management.
Why MIS?
MIS provides information for decision making streamlines the operation and gives useful
insights for the managers to perform better, e.g. in an manufacturing organization MIS
can be used to keep the record of inventory of raw materials and products, process
efficiency of individual equipment and can help managers to an informed decision with
the help of data.
MIS Coverage
1. Information Provider for decision making: MIS helps in making a informed

decision by making available the data easily, manufacturing example above.
2. Command and Control facilitator

MIS can act a command and controlling facilitator. e.g we can place an online order from
choice of selection available to us easily on mobile apps, we can use google maps for
better travel route, we can command Alexa for our various entertainment / information
needs.
3. Collaborator with external world
MIS helps organisation in collaborating with external worlds through various modes of IS
e.g. Online feedback/survey, market research etc.
4. Information store for future planning

MIS is used for storing Information which can be used for future planning. These
information can be stored in storage facilities such as Company drives, cloud storage,
etc.
Information System Components
T – Technology , P- process , P-People , S-Strategy , S- Society

All are inter-related.
2 Videos shown
Commandoes climbing the wall
A group of commandoes made use of a bamboo stick to climb the wall for a certain
operation.
The video shown the importance of planning, individual responsibility and a team work .
Teaches how to do work based on requirement & avaibality.
Evolution of a Caterpillar
The next video was the evolution/ transformation of a caterpillar to a butterfly. In the
video it was explained that organizations/ individuals should keep evolving themselves to
by indentifying new needs/ markets/products to be flying with high colours.Transformation
Prospective should be there. Kuch naya karne k liye , purane wale ko khatam karna hi
hota hai.
Evolving Business and MIS Relationship
Bidirectional relationship
MIS supports the business managers information needs
MIS has become a vehicle of driving innovation across organizations.
System:
A system is a set of elements or components that interacts to accomplish goals. It takes
some inputs and converts to a useful output.
Information System:
An information system is a set of interrelated components that collect, manipulate, store
data and disseminate information and provide a feedback mechanism to monitor
performance.
Why Information Syatem ?

Information system helps in business in : 6 'C's
1. Cost Reduction – MIS has helped organization in remote meetings thereby saving
on potentially huge travel cost.
2. Customer Satisfaction/service – Organizations can take customer feedback
through various modes enabled by MIS and act towards achieving customer
satisfaction.
3. Compliance Management – MIS has been used in TDS calculation, GST
calculation and deduction etc by Govt Organizations.
4. Competitive advantage/necessity – Many organization have facilitated online
modes of payments, feedback thereby helping them gain competitive advantage over
others.
5. Creativity: new market, new products, new revenue system – Making use of MIS to
create product/ offering thereby creating new revenue system, e.g. Amazon, Netflix,
Ola, Uber etc.
6. Climate preservation (green IT): MIS helps in reducing carbon footprints; a) less
use of paper by virtue of using system applications, and tools and b) reducing travel
needs thereby reducing travel related pollution.
MIS Coverage
1. Information Provider & Decision Making
 Operation Tactical information
 Strategic Information
2. Command & control Facilitator
 Ensuring Transaction efficiency
 Ensuring customer satisfaction
 Manging risk & providing early warning signs
3. Collaborator with external work
 Suppliers , distributors , Retailers , customers
 Banks , logistic providers , E-commerce channels
4. Information store for future analysis
MIS Support to the Management

Planning: MIS supports management in planning by providing information on various
alternatives such as resources, methods and strategies available to them.
Organization: MIS support the management in organizing the goals, people,
resource, method etc by providing them a selection of a combination out of several
combinations.
Staffing: MIS provides proper manpower information on skills, numbers etc. and
helps them optimise manpower resource.
Directing: Helps in directing the efforts in the organization, management can
choose an effective method from various methods available to them based on
information.
Co-ordinating: Helps with different tools and applications that are used in better co-
ordination and communication among team members.
Controlling: Helps management in providing a selection of exceptional conditions
(limiting condition/criteria) and providing a decision guidance to deal with them.
Management Pyramid and MIS Hierarchy

MIS in traditional set organizations and mirrors the organization pyramid.
1. Top management: MIS helps top management with executive information
systems.
2. Middle management: helps in management reporting systems and decision
support systems.
3. Executive/ Operational level: helps in transaction processing, execution etc.
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MITO- 8107

Chapter 1: MIS in digital Age ( Management , Information & Syatem)

1. Information Provider for decision making: MIS helps in making a informed

2. Command and Control facilitator

4. Information store for future planning

Information System Components

T – Technology , P- process , P-People , S-Strategy , S- Society

Why Information Syatem ?

MIS Support to the Management

Management Pyramid and MIS Hierarchy

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