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Unit of Competency INSTALL AND CONFIGURE COMPUTER SYSTEMS
NC Level II
LO1. Assemble computer 1.1 Plans and prepares unit assembly to ensure OH&S Oct 13, 2020 C
hardware policies and procedures are followed in accordance with
systems requirements Competent
1.2 Identify and obtained materials necessary to complete
the work in accordance with established procedures and
checked against systems requirements
1.3 Obtains tools, equipment and testing devices needed to
carry out the installation work in accordance with
established procedures and checked for correct
operation and safety
1.4 Assembles computer hardware in accordance with
established procedures and systems requirements
1.5 Performs Basic-input-output-system (BIOS)
configuration in accordance with hardware
requirements.

LO2. Prepare installer 2.1 Creates portable bootable devices in accordance with Oct 15, 2020 C
software manufacturer instruction.
2.2 Prepares customized installers in accordance with Competent
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software utilization guide and end user agreement.
2.3 Carries installation of portable applications in
accordance with software user guide and software
license

LO3. Install operating 3.1 Installs Operating system (OS) in accordance with October Competent
system and drivers established installation procedures and to comply with 2020 (C)
for peripherals/ end-user requirements.
devices 3.2 Installs and configures peripherals/devices drivers in
accordance with manufacturer’s instructions and/or OS
installation procedures.
3.3 Access and installs OS and drivers updates/patches in
accordance with manufacturer’s recommendations and
requirements.
3.4 Undertakes on-going checks of the quality of the work in
accordance with established procedures

LO4. Install application 4.1 Installs application software based on software October Competent
software installation guides, end-user requirements & software 2020 (C)
license agreement.
4.2 Carry out variation to application software installation in
accordance to customer/client requirements.
4.3 Access and installs software updates in accordance with
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manufacturer’s recommendations and requirements.

LO5. Conduct testing and 5.1 Tests devices/systems and/or installation to determine October Competent
documentation whether it conforms to requirements. 2020 (C)
5.2 Conducts stress test to ensure reliability of equipment in
accordance with manufacturer’s instructions and system
requirements.
5.3 Follows 5S and 3Rs according to environmental policies.
5.4 Forwards documentation in relation to the test to
appropriate personnel and/or authority in accordance
with requirements

Unit of Competency SET-UP COMPUTER NETWORKS

NC Level II
LO1. Install network 1.1 Cable routes are determined and planned in accordance October Competent
cables with network design and actual installation site. 2020 (C)
1.2 Network materials necessary to complete the work are
identified and obtained in accordance with established
procedures and checked against systems requirements
1.3 Tools, equipment and testing devices needed to carry out
the installation work are obtained in accordance with
established procedures and checked for correct
operation and safety
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1.4 Appropriate personal protective equipment is used and
OHS policies and procedures are followed
1.5 Copper cable splicing is performed based on Electronic
Industries Alliance/Telecommunications Industry
Association (EIA/TIA) standards
1.6 Network cables and cable raceway are installed in
accordance with established procedures and installation
requirements
1.7 Installation work is performed and is checked to ensure
no unnecessary damage has occurred and complies with
requirements
1.8 OHS standards and 5S principles are followed according
to enterprise requirements
1.9 Excess components and materials are disposed of based
on WEEE directives and 3Rs waste management
program.

LO2. Set network 2.1 Network connectivity of each terminal is checked in October Competent
configuration accordance with network design. 2020 (C)
2.2 Any fault or problem in the network system is diagnosed
2.3 and remedied in line with the standard operating
2.4 procedures.
2.5 Network interface card (NIC) settings are configured in
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accordance with network design.
2.6 Communication checking between terminals are carried
out in accordance with OS network configuration guides.
2.7 Unplanned events or conditions are responded to in
accordance with established procedures.

LO3. Set router/Wi-Fi/ 3.1 Client Device systems settings are configured in October Competent
wireless access accordance with manufacturers’ instructions and end- 2020 (C)
point/repeater user preferences
configuration 3.2 Local area network (LAN) port is configured in
accordance with manufacturers’ instructions and
network design
3.3 Wide area network (WAN) port is configured in
accordance with manufacturers’ instructions and
network design
3.4 Wireless settings are configured in accordance
manufacturers’ instructions, network design and end-
user preferences
3.5 Security/Firewall/Advance settings are configured in
accordance with manufacturers’ instructions and end-
user preferences

LO4. Inspect and test the 4.1 Final inspections are undertaken to ensure that the
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configured computer configuration done on the computer networks conforms
networks with the manufacturer’s instruction/manual
4.2 Computer networks are checked to ensure safe
4.3 operation.
4.4 Reports are prepared/completed according to company
4.5 requirements.

Unit of Competency SET-UP COMPUTER SERVERS

NC Level II
LO1. Set-up user access 1.1 User folder is created in accordance with network October Competent
operating system (NOS) features 2020 (C)
1.2 User access level is configured based on NOS features
and established network access policies/end-user
requirements.
1.3 Security check is performed in accordance with
1.4 established network

LO2. Configure network 2.1 Normal functions of server are checked in accordance October Competent
services with manufacturer’s instructions 2020 (C)
2.2 Required modules /add-ons are installed/updated
based on NOS installation procedures
2.3 Network services to be configured are confirmed based
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on user/system requirements
2.4 Operation of network services are checked based on
user/system requirements
2.5 Unplanned events or conditions are responded to in
accordance with established procedures

LO3. Perform testing, 3.1 Pre-deployment procedures is undertaken based on October Competent
documentation and enterprise policies and procedures 2020 (C)
pre- deployment 3.2 Operation and security check are undertaken based on
practices end-user requirements
3.3 Reports are prepared/completed according to enterprise
policies and procedures.

Unit of Competency MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

NC Level II
LO1. Plan and prepare for 1.1 Maintenance and/or Diagnosis of faults is planned and October Competent
maintenance and prepared in line with job requirements. 2020 (C)
repair 1.2 Tools, equipment and testing devices needed for the
maintenance are obtained and checked for correct
operation and safety
1.3 Materials necessary to complete the work are obtained
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in accordance with established procedures and checked
against job requirements.
1.4 OHS policies and procedures are followed in line with
job requirements.
1.5 Computer systems and networks for maintenance are
checked against job/service order or instructions and
specifications.
LO2. Maintain computer 2.1 Appropriate personal protective equipment is used in October Competent
systems and line with standard procedures. 2020 (C)
networks 2.2 Normal function of computer systems and networks are
checked in accordance with manufacturer’s
instructions.
2.3 Scheduled/periodic maintenance is performed in
accordance with manufacturer’s requirements.
2.4 Where necessary, needed repairs/replacements are
made in accordance with established procedures.
2.5 Unplanned events or conditions are responded to in
accordance with established procedures

LO3. Diagnose faults of 3.1 Appropriate personal protective equipment is used in October Competent
computer systems line with standard procedures. 2020 (C)
3.2 Faults or problems in the computer systems and
networks are diagnosed according to requirements and
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in line with the standard procedures.
3.3 Contingency measures are managed and implemented
in accordance with established procedures
3.4 Unplanned events or conditions are responded to in
3.5 accordance with established procedures

LO4. Rectify/correct 4.1 Appropriate personal protective equipment is used in October Competent
defects in computer line with standard procedures. 2020 (C)
systems 4.2 Defective components or parts are replaced or corrected
without damage to the surrounding environment or
services
4.3 Adjustments, if necessary are made in accordance
established procedures
4.4 Unplanned events or conditions are responded to in
accordance with established procedures.

LO5. Inspect and test the 5.1 Final inspections are undertaken to ensure that the October Competent
computer systems testing conducted on the device conforms with the 2020 (C)
and networks manufacturer’s instruction/manual
5.2 Computer systems and networks are checked/tested to
ensure safe operation.
5.3 OHS standards and 5S principles are followed according
to enterprise policies
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5.4 Work site is cleaned and cleared of all debris and left in
safe condition in accordance with company procedures
5.5 Excess components and materials are disposed of based
on WEEE directives and 3Rs waste management
program.
5.6 Report is prepared and completed according to company
requirements

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