We Repair, We Take Care'

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‘We repair, we take care’

Business Proponents:
Earll Jheano Lato
Marfae Mopada
John Rell Gencianos
Kessah Kindica
Nicolle Gacayan
Background of the Business

A Computer Systems Services All in One business, a business that caters


Computer repairs of any kind of issues. Computer services such as cleaning,
check-ups, computer upgrades and more about computers. We also accept Wi-Fi
institutions and repairs of any Wi-Fi or router issues. It is unique business
because we will add online services, such as assisting customers through online
in voice or video calls for online consultation before they will go to the shop. The
interesting part is we are having a self-service for those don’t want someone's
going to their houses and for those customers who wanted to learn on how they
would handle it next time.
The self-service from our business is not really the costumers will handle
the issue alone in a conversation of the costumers and our representative’s video
call is a must, for our representatives, they teach you or immerse on what will
you do and instructions for you to repair the issue and to learn as well. In our
business, we also sell computer parts and computer itself. A business named
Computer Systems Servicing All in one with new normal features.
Company Overview

The Computer Systems Services All-in-one will be a business that provides clean
and proper services and can easily fix a certain kind of issue in your computer, that’s
why we call it “we repair, we take care”, not just repairs, but our company also fix Wi-Fi
router issues with handle and care. We also add up with a home services which is the
interesting part, the purpose of this is to help the customers or to teach them how to
handle and next for the next time, the customers will able to learn on how to handle this
kind of issue. The CSAIO will be located at J.P Laurel Daang Maharlika Highway Davao
City which will be an easy place to find, and can able to find in social media as well.
Computer Systems Services All in One aim to provide the best service available to the
community at an affordable price which aim for the demand of an income and the
customers, expectation. The computer repair services also gives a huge competitive
offers, were the customers expectation will be fulfilled, and give a wonderful
performance to them. We surely promise that this

Products and Services

1. Computer repairs of any kind of issues on shop, home service and self-service
2. Computer maintenance including the checkups
3. Computer upgrades and customization including computer set up
4. Wi-Fi institution
5. Laptop repairs and upgrades
6. Mousepad customization

Products
1. Computer sets
2. Computer parts of any kind
3. Computer repairing tools and equipment
4. Wi-Fi router and cables
5. Bootable flash drives and disk on any OS
6. Laptops and parts

Reasons of the proponents

To serve a good variety of services that is expandable to cater more computer issues
and system problems in a choice of service that the customer will satisfy.

Mission

To give great service and to supply high-quality products to all our beloved costumers.
Not just because they pay, but because we care. To be your computer maintenance
and a supplier of your favorite computer parts.

Vision

To draw satisfaction for those in need of the technical service, skills, and products we
provide. Our team has its vision to deliver excellent quality services and operate in a
responsible manner. As we do our jobs with all our hearts and passion to serve, we see
assurance and consistency as an image to instill on each customer. We foresee the
seek to create a better everyday life for many people. As our business rises, so as our
customers. Leaving them with a big smile on their faces, and the trust that our products
won't be a disappointment.
Production Plan

A. Manufacturing process (amount subcontracted)

B. Physical Plans

C. Machinery and equipment

D. Names of suppliers of raw materials


Operational Plan

A. Description of company’s operation

To produce revenue our company operates a Computer repairing services to maintain


our popularity and the stability of our company. Selling computer parts and computer
repairing tools is one of our way also.

B. Flow of orders for goods and/or service

Most people today use computers either at work or at home. It is important that people
have a quality resource for buying and servicing those computers. Computer Services.
Computer Services All-in-One will offer the following products and services with
excellent customer service in a friendly, professional, and pleasant environment:

• Custom-Built Computers – We will build and sell computer systems that are custom-
designed according to the customer’s preferences.

• Service and Repairs -We will do full-service computer diagnosis and repairs with an
emphasis on quality work within an expedient turn-around time.

• Upgrades – We will offer customers the latest technology available to upgrade the
computers they already own.

• Networking – We will offer full networking solutions for both home and office, including
wireless networking.

• Ready-to-Sell Computers – We will sell new and used computer systems in various
price ranges that are already built and ready to be used.
C. Technology utilization

We use technology for accounting, taxes and finances data base, to process it fast and
efficient. In order taking and tracking we use technology such us computers and
internet, for the costumers can order products and parts from us fast and easy, also in
tracking the orders and costumers
Marketing Plan

A. Pricing

The Computer Systems Services All-in-one involves repair of computers, our


business would become known because of its affordable price and worth it services,
and the suggested retail price would be ₱250 for the check-up fee, ₱650 minimum
repair and ₱850 for the computer repair with software installation. Approximately, the
budget would be ₱2,000. We believe that we have the best quality of service and
feature advantages, encouraging the use of price slightly exceeding repair and more.
While the products, the maximum price of the products would be ₱1000, including
computer or laptop parts.

B. Distribution

We will introduce this only in Philippines, nationwide, Luzon, Visayas, and


Mindanao. With 80% of repair revenues protected by our existing strong distribution
networks, commercials, social media nationwide, we would limit our opportunity if we
restrict our distribution to particular regional markets. We would use existing standard
rises for distributors.

C. Promotion

In terms of promotion, the Computer Systems Services All-in-one spread this


kind of business with proper and unique flyers or commercials and will be showing it in
any social media accounts, including Facebook, Instagram, Twitter, YouTube, and
commercials in Television.
D. Product forecasts

Ugma nako ani

E. Controls

The following areas will be monitored very closely by Computer Systems Services All-
in-one;

 Revenue: monthly and annual.


 Expenses: monthly and annual.
 Client feedback
 Improvement in product and services.

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