Product Installation Guide Product Installation Guide

Product Overview Product Setup Troubleshoot Contact Us Product Overview Product Setup Troubleshoot Contact Us

! Prior to set up of the sendQuick SMS appliance gateway, it is absolutely necessary to familiarise yourself with the hardware set up information as
documented in the Product Information Guide. Please refer to the sendQuick user manual for a comprehensive list of system set up instructions.
Alert
Alerter

PREREQUISITES
Enterprise
Power Socket / Source / Point RJ 45 Cable / LAN Cable IP Address / Netmask / Gateway IP
Network Connector
Eth0 Eth1
SIM Card (Pre-paid or Post-paid from any operator)

Monitor and Keyboard (applicable to Desktop Editions sendQuick Alert, sendQuick Alerter & sendQuick Enterprise)

Guide To Using The Modem

USB Ports
Power Status Indicator USB Ports
Hard Disk Activity Indicator Serial & VGA Ports
2G Modem Power On Button Serial Ports
1. It is important that you do not place the modem’s antenna Power Input Connector
on/near any machines. Place the antenna on metal surfaces like Front View Rear View
the top of the server rack or non-machine surface.

2. The modem LED indicator should blink to indicate normal

operation (blink in a regular interval). If the LED indicator is not
Antenna blinking, it could be due to the following errors: Alert Plus
USB Connectors
a) The external antenna is not connected
ConeXa 100
Communications
Please ensure the external antenna is connected to the main
antenna connector.
b) The SIM Card PIN number is not disabled
SIM Card Slot
Please remove the SIM card from the modem and transfer it
to a mobile phone. Go to the mobile phone’s Menu>Security
Settings>Disable PIN (This is to disable the PIN in the SIM card, if
any)
3G Modem
c) The SIM Card cover is not properly covered and the SIM Card Network Ports USB Ports
is not properly inserted USB Ports Serial & VGA Ports
Console Port Power On/Off Switch
Remove the insert the SIM Card and ensure that the GSM
Antenna Front Panel & Configuration Buttons Power Connector
modem cover is properly covered
Power/Status/Hard Disk Activity Indicators
d) The modem is not connected properly
Front View Rear View
Please remove the modem and the USB cable from the
Main Antenna Connector
system (wait for 20 seconds) and subsequently plug in the
SIM Card Slot modem again. (This is to allow the modem task to restart when
Auxiliary Antenna Connector the modem is plugged in)
Avera
3. If you intend to remove the SIM Card from the modem for
USB Connectors
Entera
Power Adaptor more than a day, please detach the modem and USB Cable from
the system. ConeXa 300

4. Should you use more than two GSM modems, please use the
USB Hub which has an external power supply. The external
power supply from the USB Hub must be connected and turned
on, to ensure sufficient power to the multiple USB modems.

5. Please connect both ends of the USB connector to the USB

slots on the sendQuick® server.
Contact Us Network Ports Serial & VGA Ports
TALARIAX PTE LTD USB Ports USB Ports
76 Playfair Road #08-01 LHK 2 Building Lobby 1 Singapore 367996 Console Port
Power On/Off Switch
Tel: +65 6280 2881 Fax: +65 6280 6882 Front Panel & Configuration Buttons
Power Connector
Email: [email protected] Support: [email protected] Power/Status/Hard Disk Activity Indicators
Website: www.talariax.com Front View Rear View
Copyright © 2001 - 2015 TalariaX Pte Ltd. All Rights Reserved. sendQuick product name is a registered trademark of TalariaX Pte Ltd, a company incorporated in the Republic of Singapore.
 ENTERPRISE MOBILE MESSAGING SOLUTIONS Product Installation Guide
Product Overview Product Setup Troubleshoot Contact Us

START Console Configuration

Step 1: Connect the monitor and keyboard to the system. (You will see the IP routing table on the monitor display)
Appliance Setup

METHOD A
Step 2: Enter <ALT> and <F4> simultaneously. You will see the login page and enter the default username and
Step 1: Connect power supply to the system and turn on the power.
password (Console default username:admin, Console default password:sqroot).
Step 2: Insert the SIM card into the modem and connect the modem to
Step 3: After entering the login details, the CHANGE IP interface will show. Please change the IP, Netmask and
the rear USB port of the system after the system is fully started
Gateway with the keyboard as required. Once completed, follow the instructions as displayed at the bottom of the
(approximately 3 minutes after the system is power on). If you are
screen to Save and Exit.
using a 3G modem, make sure the modem power is turn on first before
plug-in the modem to the system.
Step 4: Connect the LAN cable between sendQuick gateway (Eth0) and your network.
Then proceed to set up the IP address using either Console
Step 5: Open the web browser and enter http://<sendQuick IP>/appliance/
Configuration (Method A on the right) or LAN (Cross Cable)
Configuration (Method B below).
Step 6: You will see the login page. Enter username:admin and password:admin123 to login to the system.
METHOD B

LAN (Cross Cable) Configuration Initial Configuration Completed

The default IP address of sendQuick appliance is 192.168.1.8 To configure the rest of the system, please refer to the user
manual provided in the CD-ROM.

Step 1: Connect each end of the cross cable to the sendQuick server (Eth0 Port) and your laptop. If you need any assistance, please email [email protected].

Step 2: Configure the IP address of your laptop with a same subnet mask IP address (e.g. 192.168.1.9).

Step 3: Activate the web browser on your laptop and enter http://192.168.1.8/appliance/

Step 4: You will see a login page. Enter username:admin and password:admin123 to login to the system.

Step 5: Go to server setup and change your desired IP address as shown above.

Step 6: Once completed, save and activate your settings.