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Idea & Satark Policy

The document outlines a "Scheme Idea and Satark" implemented by QRG Group to promote innovation, address grievances, and improve corporate governance. The scheme invites ideas from employees to benefit the organization and allows whistleblowing reports of fraud. Idea managers will evaluate ideas, select feasible ones for implementation, and reward top ideas and submitters. Grievances will also be investigated and addressed. The scheme aims to foster a culture of creativity, transparency, and accountability across QRG Group.

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Rajesh Sharma
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98 views5 pages

Idea & Satark Policy

The document outlines a "Scheme Idea and Satark" implemented by QRG Group to promote innovation, address grievances, and improve corporate governance. The scheme invites ideas from employees to benefit the organization and allows whistleblowing reports of fraud. Idea managers will evaluate ideas, select feasible ones for implementation, and reward top ideas and submitters. Grievances will also be investigated and addressed. The scheme aims to foster a culture of creativity, transparency, and accountability across QRG Group.

Uploaded by

Rajesh Sharma
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 5

QRG GROUP

Scheme on “Idea and Satark”

Implementation Manual

January, 2008

This document and the information contained herein are confidential to and the property of QRG Group,
and is prepared for the sole purpose of defining the concept of “Scheme Idea and Satark” and guideline
on its implementation.
QRG Group
Scheme on “Idea and Satark”

1. Introduction

In the present business scenario, innovation and growth are the main pillars on
which the success of a business stands. Our Group has reached a significant size
in terms of locations, business volumes, staff strength and infrastructure. Our
growth plans will considerably increase its size in the near future. We are very
sure that our employees have several good ideas which can benefit the
Organization drastically, if implemented in the right manner.

Further, with the growth of the organization, it becomes the necessity of the day
to have a system or mechanism in place for appropriate controls at different levels
in the organization.

We do receive various good ideas and some grievances also from employees,
however many more ideas / instances may be going unreported, as there is no
formal scheme / process to address the same.

It is in this context that we are now announcing a scheme under which such ideas
/ cases can be reported and appropriate action can be taken. For a corporate
organization, this is also a step towards better corporate governance and social
accountability.

2. Purpose

The purpose of “Scheme Idea and Satark” is to promote a culture of innovative


thinking and creativity in the Group and to implement all good ideas after cost
benefit analysis. Further, to act on grievances received.

3. The Concept

Under scheme “Idea”, all types of ideas will be invited from all staff members (on
payroll or outsourced) for implementation. The ideas may be related to technical
aspects of business, non technical aspects, commercial aspects, administrative
aspects, processes, cost saving or any such other aspects which may benefit the
Company.

The scheme “Satark” which means alert / vigilant, entails a person associated
with the organization (whether in a capacity of employee or not) to file a
grievance if he / she notices a fraud etc. Satark scheme is a whistle blowing
scheme as per requirement of clause 49 of listing agreement.

December 2007 Page 2 of 5


QRG Group
Scheme “Idea & Satark” – Implementation Manual

4. Scope of the Scheme

The Scheme is applicable at all levels, departments, functions, employees (on


company payroll or outsourced). The Scheme would apply to all companies in the
group.

The Scheme will be rolled out in two phases i.e. to all factories in phase- I and to
all branches in phase – II.

5. The Process

The process would work as follows -

I) There would be one Idea Manager at Head Office (HO).

II) There would be one Idea Manager at each unit i.e. each factory in phase – I
and then each branches in phase – II. Idea managers of factories / branches would
report to Idea Manager at HO for this purpose.

III) The task of HO Idea Manager will be to –


9 receive all ideas and grievances
9 consolidate all good ideas and grievances and present to management,
9 select ideas for implementation in consultation with concerned factory /
branch idea manager, unit head and management
9 motivate other Idea Managers at factories / branches and help them in
implementing good ideas,
9 send communications at corporate level related to the Scheme,
9 update management on Scheme progress etc

IV) The task of Idea Managers at factories / branches would be to –


9 send regular communications to all staff and workers at factory to send
ideas,
9 help HO Idea manager in assessing all ideas received. This includes cost –
benefit analysis of all ideas,
9 get the selected ideas implemented,

V) All grievances received by Idea manager HO will be discussed by him with


management for further action. All grievances received will be scrutinized
and supporting documents made available shall be considered. Management
may delegate to an investigator for investigation of the subject and
ascertaining authenticity of the subject reported.

8. Reporting of Ideas & Grievances

December 2007 Page 3 of 5


QRG Group
Scheme “Idea & Satark” – Implementation Manual

ƒ Idea can be sent either through an envelop addressed to the Idea Manger at Head
Office, Noida or to email ID [email protected]

ƒ Grievance can be sent either through sealed envelop (marked confidential)


addressed to the Idea Manager at Head Office, Noida or to email ID
[email protected] The grievances should provide full details of the subject
with supporting evidence, if any, and should be properly signed by the
complainant also giving Full name, location, Employee number and contact
details (Tel number/ e mail address) etc. Anonymous grievances will not be
entertained unless the allegations are supported by documented and verifiable
facts. Management undertakes to maintain confidentiality of the person
(employee or outsourced personnel) who has reported the grievance, subject to
the rights of the person against whom the grievance is made to cross-examine
such complainant.

6. Cost – Benefit Analysis of Ideas

ƒ All ideas received at factory / branch level must be first analyzed for feasibility by
HO Idea manager.

ƒ All feasible ideas will be discussed by idea manager, HO with concerned process
owners, factory head / branch head and Idea manager at factory / branch for
implementation.

ƒ A cost benefit analysis should be done by concerned idea manager at factory /


branch and Idea manager, HO for all feasible ideas.

ƒ Ideas will be selected by idea manager for implementation in consultation with


concerned factory / branch.

ƒ Once an idea is selected for implementation, concerned idea manager at factory /


branch would be responsible for its implementation in a timely manner. A
fortnightly report on the same will be sent by all local idea managers to idea
manager at HO.

ƒ Wherever there is a material cost involved (say more than Rs 20,000/-) in


implementing a particular idea, it must be approved by Directors.

7. Profile and selection of Idea Managers

December 2007 Page 4 of 5


QRG Group
Scheme “Idea & Satark” – Implementation Manual

An idea manager may be any employee (manager and above) whether from
technical background or from commercial background. Factory head / branch
head will suggest nomination for idea manager in their respective factory /
branch. Idea manager at HO will be selected by the management. All Idea
Manager's work will be part time; hence there would not be any new recruitment
for this purpose.

8. Appreciation

ƒ Person sending the Idea - Top five Ideas of the calendar year will receive
certificate of appreciation from the Chairman and Managing Director.
Management may suitably reward the person (who sent the idea) as a mark of
appreciation, in case the idea benefit the Organization.

ƒ Best Idea Mangers – HO Idea Manager in consultation with management would


select one best Idea Manager from factory idea managers and one best Idea
Manager from branch idea managers per year. These two Idea Managers would
receive certificate of appreciation from the Chairman and Managing Director.

ƒ Grievance cases - Management may suitably reward the person (who reported
the fraud etc) as a mark of appreciation, in case the allegation is found to be
correct.

However, all rewards mentioned above would completely depend on the decision
of the management.

We are sure that the above measures will promote innovation and creativity and bring
greater transparency in our Group’s working and lead to better governance and work
culture based on a mutually accepted Code of conduct. We are also sure that all our
dedicative employees will make this Scheme a success and look forward to your
participation in this effort with a sense of ownership for OUR Company.

December 2007 Page 5 of 5

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