Self—Study Questions ‘These self-study questions are provided to give you an opportunity to gauge your understanding of these chapters. These questions will Be used on the final exem. ‘The following section refers to The Crisis Cycle. Primary Caregiver Responses Actions a Listen estas of interaction needed ee tay ios lentify and remove the stimulus the Person from the stimulus fhructure the cooling off period pte options trom beseine nto Support them in what they fre doing, 4. Imany situation, there are three broad behavioral approaches (engage, listen, protect), with one taking priority at any time. Fill in the blanks below with the primary action and the caregiver response appropriate for that phase. (Ch 1, P's 2-26 8, Baseline: Lincoln goes for a walk with his family, Which he enjoys Sapport rem in G00 Wak they ae, cog b, Stimulus Trigger: Lincoln begins to make statements such as “Make Lincoln finish his paper Lincoln's father does not see any changes as he is. In auditory, not visual range of Lincoin, Primary Action Caregiver response ' i and. \wlen ire ee ‘Student Manual Sa Study Questions © 2017 The Mandt System: Ine. 7 engage Chapters One—Three | Relational Skills ‘© Escalation: Lincoin paces and makes loud verbalizations for 20 minutes, His father offers him three options. After 20 minutes of pacing, Lincoln chooses to take a shower. a abbr, optins from Ge 1B (SEN ©. Esealation (higher phase): On the way to the bathroom Lincoin begins to yell louder and pick at his skin Primary Action Set Apectatios © Crisis: White in the shower Lincoin pulls the shower curtain down and hit the wall with his fist. Lincoln’s father stays outside the door and sings his favorite song to him. aah iee Namanitunnene sales iabactin end {, De-escalation: Lincoin dries himself off as his father asks “Are you safe now?" Lincoln says yes, and his father says “Iwill stay here and listen to you. What do you want to talk about?” engage — 00ling AL gecias 9: Stabilization: After eating supper, Lincoln and his ‘amily are taking a walk, Lincoln's father asks him if he was thinking about something before he took his shower. Lincotn talks about his daymare, and his father asks who was in the daymare. \iskn active \istnirg tron tat gh Hcyoumesiones cat ae tired. His father uses an auditory monitor to listen. for any changes such as Lincoln yelling in his sleep. Pritoary A \iskn Observe "2 Suppor41, When someone js escalating or has already escalated, we should: (Ch 1, Pg 23) Focus on inviting them to de-escalate. As much as possible, minimize our size in relation to Ithe people we are supporting, Keep our hands open and relaxed Ask permission ifwe are going to enter thelr intimate space 42. In Haim Ginott's quote about our role at work, he stressed that (ch 1 Pg) 3Q ltis my response that decides if situation S escalates or de-ercalates. © iis my personal approach that creates the climate | possess tremendous power to make someone's life miserable o joyous 45, When touching another person forthe purpose of communication, you should: (Ch 2 Py 46) G) Touch only wnen necessary Use only our fingers, not the whole hand © Use a controling touch © Use stow, smooth and small movements 14 Which one ofthe folowing methods is most ikely to get other people to cooperate with you? (ch. Pao) 2. Tell them they must do what you say. &. Tell ther they will be punished if they do not follow your directions Tell them the reason behind the request 3 Tal hem they wea rear they doutat yous 35, What may cause a person to become stimulated escalated (oh 1 6010) © someting internal over which you have ver ite orn conta fo. park edeaton ines. chanel dependeny wor aoa, teckel tecing seco B) somthing eternal such a the envionment tes r00m doe tperture nse ape Sel wear Cah An inability to communicate effectively ‘Student Manual Set Study Questions © 2017 The Mandt Sytem, ne Chapters One-Three | Relational Skills 46, People with histories of trauma often have difficulty. trusting others. In building trust, caregivers should (Cn 1, Pg's 11-12) Be aware of how trauma history can shape the behavior of people. Have a basic understanding of the neuro-biological changes that take place because of trauma Understand that people who have a history of trauma are likely to test their caregivers before trusting them, 1 Assume all the talk about trauma is @ passing fad. 47, When people, whether caregivers, family members, Individuals served, etc..experience healthy relationships: (Ch 1. Pg 5) Q) They can see mistakes as mistakes, Itis easier for them to ask for help because it won't be used against them, The question is “what went wrong?” instead of “whose fault is it?” 18, Teamscansucceed because: (Ch J. Pg 28) © My weaknesses and your strengths complement each other and vice versa ‘Members with diverse skills share those skills + Workng together we canbe more objective, ©. We can each do our own thing without communicating with each other. 19. Using The Crisis Cycle model, when should we address conflict? (Ch 3, Pg 60) inthe stimutus-Tgger phase. as our emotions are not a high or heavy involve We should walt until the conflict reaches the top of The Gis Cyl ©. We should fgnore the conflict and hope it goes away, 20, Jeanette, who is sitting nearby, needs assistance {personal care, eating, medication, etc.) (Ch 2. Pg 44) @ Youshould aways ak permission ityou walbg closer nan one as ergo er @ Honoring her inmate space wi elp her earn to ono] te bolndcier ar naan ees ©. Itis unimportant to ask permission to get closer than one arm's length to her,