GEP JD - Business Analyst TSO - CET PDF
GEP JD - Business Analyst TSO - CET PDF
GEP JD - Business Analyst TSO - CET PDF
OUR CORE
VALUES WHO WE ARE
GEP delivers transformative supply chain solutions that help global
enterprises become more agile and resilient, operate more efficiently
and effectively, gain competitive advantage, boost profitability and
increase shareholder value.
A leader in multiple Gartner Magic Quadrants, GEP’s cloud -native
software and digital business platforms consistently win awards and
recognition from industry analysts, research firms and media outlets,
including Gartner, Forrester, IDC and Spend Matters. GEP is also
regularly ranked a top supply chain consulting and strategy firm, and
a leading managed services provider by ALM, Everest Group,
NelsonHall, IDC, ISG and HfS,
GEP among others.
is an equal employment opportunity employer, values the
Headquartered in Clark, New Jersey,
diversity GEP
of our has 21 offices
w orkforce and the and
know ledge of our people.
operations centers across Europe, Asia, Africa and the Americas.
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ABOUT US
JOB SUMMARY
Business Analyst is responsible for assisting the GEP
Technical Account Management team and the customer w ith
the ongoing value delivery from GEP SMA RT & NEXXE
Solution
REQUIREMENTS
• Excellent Communication (w ritten & verbal)
• Stakeholder management skills
• Ability to liaise w ith various internal teams
• Ability to w ork on complex projects
• Understanding of a typical procurement process
• Understanding of product implementation process
• Adaptable to changes in technology
KEY RESPONSIBILITIES
• As functional experts, you need to have the ability to
understand customer needs from the solution and most
common use cases & associated bus iness processes of
your allocated customers. You need to proactively monitor
your customers to ensure good operational health &
excellent usage of GEP SMART & GEP NEXXE
• Co-ow n the responsibility of customer satisfaction w ith the
Technical Account Manager & Customer Success
HIT THE GROUND Manager during the lifetime of the account w ith GEP
• Act as a liaison betw een the customer and various groups
RUNNING WITH w ithin GEP such as Customer Support, Engineer ing, and
GEP, Product Management
• Possesses ability to learn and to be conversant in features,
A GLOBAL LEADER functionality and applicability of the entire GEP SMA RT &
IN DIGITAL GEP NEXXE suite including Sourcing, Contract
Management, Supplier Management as w ell as Procure to
SUPPLY CHAIN Pay
TRANSFORMATION • Builds solution, customer, and industry know ledge by
leveraging the appropriate resources (internally at GEP
and externally at the client)
• Help customers use the GEP softw are in the best possible
way by propagating know ledge of new functionalities
added in each Product Release/Upgrade
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ABOUT US