RT.C P: Preparing The Business Plan
RT.C P: Preparing The Business Plan
RT.C P: Preparing The Business Plan
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Start.COOP
MODULE 3
Preparing the Business Plan
I
Start.COOP by International Labour Organization (ILO) is licensed under a Creative Commons
Attribution-NonCommercial-ShareAlike 4.0 Unported License.
Start.COOP
Start.COOP has been developed as a low-cost, easy to use training tool for those interested in
starting and launching a cooperative in a participatory and efficient manner. It draws on technical
content from existing materials in different ILO cooperative training tools and peer-to-peer, activity
based learning methodology from the ILO’s Community-Based Enterprise Development (C-BED) pro-
gramme. The Start.COOP training tool has been divided into four modules that correspond to each
phase of the cooperative formation process to give you time to reflect on the importance of what
you are doing at a given time and to see how it fits into the big picture. The focus of the Start.COOP
modules is on the decisions to be made at each step with a view to increasing chances of success.
To learn more about the ILO’s work on cooperatives visit www.ilo.org/coop or email:
[email protected]
To learn more about the ILO’s peer-to-peer, activity based learning methodology visit
www.cb-tools.org
Acknowledgements
Start.COOP was developed collaboratively by the ILO Decent Work Team Bangkok and the Coopera-
tives Unit of the Enterprises Department at the ILO. The text was drafted by Marian E. Boquiren.
Start.Coop
II
CONTENT
Start.COOP Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IV
MESSAGE TO THE GROUP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V
Follow the Signs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VI
Getting Started.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VII
Learning Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VIII
SESSION 1: WHAT IS A BUSINESS PLAN?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Identifying
Core Members and
Module Business Idea
1
Researching
the Feasibility of
Module the Business Idea
2
Preparing
the Business Plan
Module
3
Organizational
Set-up
Module
4
IV
MESSAGE
TO THE GROUP
Starting a cooperative is like setting up any business, but what makes a cooperative different from
other business models is that it is shaped through collective effort and group decision-making as
well as a set of cooperative principles that help to guide the business. The Start.COOP modules will
walk you through the process of starting and launching a cooperative in a participatory and efficient
manner.
Throughout the Start.COOP training, you will be playing the role of potential owner-members or the
core group who will be leading the set-up of the cooperative. You will carry out the exercises based
on the business idea you defined in Module 1. In many cases, the outputs in the various exercises
form the basis or inputs for the activities in the next modules. As you go through the exercises or
activities, try to think and act as the potential owner-members. It is highly recommended that all
individuals who may be involved in the actual set-up of your cooperative undergo the Start.COOP
training.
In Module 2 you undertook a feasibility study, it is time to proceed to the preparation of the business
plan. The feasibility studies answer the question “will this work”. A business plan answers the ques-
tion “how will this work”. This module focuses on the preparation of a basic business plan aimed at
providing guidance on how to run the business during the early stages of its operation.
At some point in the process of developing your business plan, you may need some external assis-
tance. What is important, however, is that the ideas and content of the business plan should come
from the core group or potential members of the cooperative. It is, therefore, important that you
learn the process of preparing the business plan. At the end of this module, it is expected that you
will have the draft outline of your business plan.
The style of this training is different from traditional approaches. You will work together as a team
to follow the simple step-by-step instructions for discussions and activities in the training guide. A
facilitator will be around to assist with any questions on the training content and exercises. Because
there is no group leader, all group members should take a turn reading the information and instruc-
tions out loud to the group, and all group members share responsibility for monitoring time. In this
new style of training, you will learn from each other by sharing ideas and opinions, skills, knowledge
and experience. For this to work, all group members must participate in discussions.
Before and after the training, you will be asked to complete a survey to help understand the impact
of the training. This information will be kept confidential and will be used to improve the training
materials and organization of future programmes. It will also be helpful for identifying other training
on cooperatives that can be subsequently introduced to participants. Some trainees may also be
contacted by the training organizers in the future after 3, 6 or 12 months for another survey to learn
about the implementation of their action plans.
V
Follow the Signs
The instructions in the training guide are easy to follow and the suggested timeframe for each step is
provided. Look out for these signs:
This sign indicates that the activity is beginning and that step-by-step instructions
need to be read out loud to the group and folloowed sequentially
VI
Getting Started
Before you begin the training, follow the simple steps below to get organized:
• Fill out the pre-training survey. Ask the organizers if you do not have a copy or have not already
filled it in.
• Organize into small groups of 5 to 7 people. The organizers will guide you in how best to do this.
• Identify one group member to volunteer to start the training as “Group Reader”. The role of the
“Group Reader” is to read the information and activity instructions out loud to the group. Any
group member with basic literacy can be the “Group Reader” and you should aim to share this
role among group members throughout the training.
All group members are responsible for monitoring time, but one group member should be nominated
for each session to remind the group when the suggested time for an activity/step has been reached.
You do not strictly need to follow the suggested timing, but you will need to manage your time for the
total training. If one activity lasts longer than the suggested timing, try to save time in other activities
to keep the balance.
All group members will receive the same training guide. Individual work as well as group work can be
completed in these guides.
VII
Learning Process
Session Time
SESSION 1:
20 minutes
WHAT IS A BUSINESS PLAN?
SESSION 2:
30 minutes
BUSINESS PROFILE
SESSION 3:
110 minutes
MARKETING PLAN
SESSION 4:
75 minutes
OPERATIONS PLAN
SESSION 5:
40 minutes
MANAGEMENT PLAN
SESSION 6:
110 minutes
FINANCIAL PLAN
SESSION 7:
40 minutes
EXECUTIVE SUMMARY
VIII
YOUR
BUSINESS
PLAN
SESSION 1: SESSION 1: BUSINESS PLAN
1A. Structure of a basic business plan
WHAT IS A BUSINESS PLAN? SESSION 2: BUSINESS PROFILE
2A. Writing your business profile
SESSION 3: MARKETING PLAN
It can also be used by cooperatives in applying for support from development 6A: Preparing the income statement
6B. Preparing your cash flow projection
programmes.
6C: Preparing your balance sheet
SESSION 7: EXECUTIVE SUMMARY
A business plan should be reviewed and updated regularly to reflect changes in 7A: Writing the executive summary
the business environment and status of the cooperative. In this session, you will
familiarize yourselves with the structure of the business plan.
Activity 1A:
Structure of a basic business plan
10 minutes
• Executive Summary
• Business Profile
• Marketing Plan
• Operations Plan
• Management Plan
• Financial Plan
Although the executive summary is the first section of the business plan, it is written after all of the
other sections have been prepared. The reason for this is that it will draw from and synthesize all the
important information from the succeeding sections.
Most likely, you are already familiar with the titles of the other sections as these were the areas that
you investigated when you conducted your feasibility study. As a review, let’s look at the pictures
below and identify which section of the business plan it represents (excluding the Executive Sum-
mary). For example, Picture 1 shows information that should be included under the Business Profile
section.
1
PICTURE 1 PICTURE 2
Our cooperative is composed of workers in the The cooperative expects
aquaculture. We provide a wide range of services – from to earn US$ 6,000 per
pond preparation to harvest and post-harvest. Through month with a profit margin
the coop, we hope to have access to social security of 15%.
services and get better wages.
PICTURE 3 PICTURE 4
Fish cage owners will book services via
We will send out flyers to all fish cage owners to the coop. The manager will assemble a
inform them about our services. We will charge pool of harvesters to handle the assign-
US$ 100 per harvest. We target to serve 60% of ment. Harvesting rafts including safety
the fish cages in our region. gear will be provided by the coop.
Answer: Answer:
PICTURE 5
In Year 1, we will hire a manager
who will also be responsible for job
placements. All members will take
turns in cleaning tools and facilities.
Activity 2A:
Writing your business profile
20 minutes
As a group, complete the business profile of your cooperative by answering the questions listed
below. The second column provides an example to guide you. Answer the question as it is read. Write
your answer in column 3. Many of the answers to the questions can be found in your feasibility study
outputs.
3
Column 1 Column 2 Column 3
Question Example Your Answer
Background Information
Purpose/Objective of Cooperative
Markets
Who will be your customers? The cassava chips will be sold to feed
companies located within the region.
To minimize risk, we will forge a supply
agreement with two to three feed
companies.
4
YOUR
BUSINESS
PLAN
SESSION 3: SESSION 1: BUSINESS PLAN
1A. Structure of a basic business plan
MARKETING PLAN SESSION 2: BUSINESS PROFILE
2A. Writing your business profile
SESSION 3: MARKETING PLAN
part of your feasibility study) with a focus on the market opportunities for your 6A: Preparing the income statement
6B. Preparing your cash flow projection
products and/or services. You will then describe your strategies on how you will
6C: Preparing your balance sheet
reach your target customers and differentiate your business from competitors. SESSION 7: EXECUTIVE SUMMARY
7A: Writing the executive summary
Activity 3A:
Product and/or service description
30 minutes
The product and service description describes the features of your product or service, the unique
selling points offered by your product or service, and how your product or service satisfies client
needs and expectations.
This is a group activity. An example is provided in each step to guide you. Perform each step as it is
read.
5
Steps
STEP 1 20 minutes
Unpeeled Cassava Chips We only use 10-12 month old cassava tubers. Chips are ¼ inch thick for
The tubers are processed not more than 24 hours quick drying.
after delivery to avoid contamination.
Peeled Cassava Chips Moisture content of 12% to 14% Packed in clean 50 kg sack
Parameter Description
Raw Material: Fresh Cassava Tubers
Maturity 10 to 12 month production
Freshness Newly harvested; not more than 1 year old
Appearance No evidence of pest infestation
No rotten or damaged parts
Cassava Chips
Moisture Content 12% to 14% - tested via a tester
Appearance and colour Cream to light brown
No evidence of pest infestation
No rotten or damaged parts
No soil or mud
Chip size Not more than ¼ inch thick
Odour No fermented odour or bad smell
Texture Brittle and easily cracks when crushed
Packaging 50 kilogram sack; clean sack – not used for ingredients that
could affect food safety
Production Volume 1,800 MT per year
Product Uses Ingredient for all types of livestock and farmed fish feed
6
Description of Your Product and/or Service
Use the guiding questions to help you describe your product and/or service. If you have several
products or services, describe only one during the activity. You will complete the description of your
other products or services when you meet again to finalize your business plan.
STEP 2 10 minutes
What makes our product better than what is already available in the market?
Example: Cassava Farmers Cooperative
Fresh and chemical free High quality chips at compet- Clean and safe chips: Safe work, happy and
tubers: Tubers are grown in itive prices: Semi-mechanized Our chips will be dried in productive workers: Coop
farms compliant with Good production under strict quality raised platforms. will ensure safety at every
Agricultural Practices and control system. step of our operations.
near the processing plant.
When you answer the question below, imagine that you are in a meeting with a prospective buyer and
would want to convince him/her to buy from your cooperative.
What makes your product or service better than what is already available in the market?
7
Activity 3B:
Market description
30 minutes
The market description explains who your target customers are and why you chose this market. You
should also clearly state why your target customers need the product or service you are planning to
sell. An analysis of your competitors should also be presented.
To facilitate the writing of the market description, as a group answer the guide questions in Column 1.
Sample answers are provided in Column 2 for your reference. You can also refer to your outputs in
the Market Analysis session of Module 2.
Why did you choose to The top 5 feed mills have facilities in
focus on this market the region which are accessible to the
segment? cooperative
There is a guaranteed market and floor price
via supply agreement
Companies also offer advance payment and
provide assistance to suppliers
Why do your target There is a lack of supply of cassava chips.
customers need your Feed mills currently operating at 60% of
product or service? production capacity
Quality of existing supply of chips is of
What specific need in
inconsistent quality --- high moisture content
your target market will
and not compliant with food safety standards
the product or service
address? We will also be able to cater to demand for
cassava chips produced from chemical free
tubers. Feed companies are expanding their
production of natural feed to cater to growing
demand from livestock raisers
8
Column 1 Column 2 Column 3
Guide Question Example: Cassava Farmers Coop Your Answer
Who are your Direct competitors are the assemblers who
competitors? collect tubers from their own farms and from
farmers. They process the tubers into cassava
chips
How can you compete We grow, process, and sell the product. We
with your competitors? are, thus, our own suppliers. Although assem-
blers have their own farms, they depend on
farmers who are willing to sell to them. Most
of their suppliers only harvest once a year.
In our proposed production system, we will
promote modular plots and natural farming
among our members so that we will have a
year-round supply and chemical free tubers
Assemblers do not invest in technology and
upgrading. Their chips are generally Class B
and Class C. We will produce Class A chips
9
Activity 3C:
Marketing strategy
40 minutes
You have identified your markets and products or services. It is clear that the markets and products
or services you have chosen can help to address your common objectives. In this activity, you will
define how you are going to get your customers to buy your products and/or use your services.
This is a group activity. Everybody should share their ideas and listen to each other.
Steps
STEP 1 15 minutes
Promotion strategy:
How your target customers will know about your product or service
Visit to prospective buyers Text messages/social media Trade fair participation Advertisement
The development of a promotion strategy involves thinking about how you can inform your customers
about your products or services and influence them to buy from you. Read the question (Column 1)
and the example (Column 2), share ideas, and write your answer (Column 3).
What will be the main Use of our cassava chips will help feed mills
message(s) that you will make better quality feeds.
communicate in your
We can help feed mills penetrate the natural
promotional activities?
feed market with our chemical free tubers.
With a membership base of 200 cassava
farmers adopting the modular farming, our
buyers are assured of a year-round supply of
chips.
10
STEP 2 10 minutes
Distribution strategy:
How you will get your product to your target customers
Direct Distribution
Indirect Distribution
On the spot transaction With contractual agreement between buyer and seller
In this step, describe how you will make your product or service available to your target customers
by answering the guide questions in Column 1. Read through the example in Column 2 to have some
ideas on how to answer the question. Write your answers in Column 3.
11
STEP 3 15 minutes
Market Penetration
Pricing
Pricing strategy involves determining how you will price your product or service. Work together to
answer the guide questions.
12
YOUR
BUSINESS
PLAN
SESSION 4: SESSION 1: BUSINESS PLAN
1A. Structure of a basic business plan
OPERATIONS PLAN SESSION 2: BUSINESS PROFILE
2A. Writing your business profile
SESSION 3: MARKETING PLAN
but not least, the operations plan presents how the business will ensure product 6A: Preparing the income statement
6B. Preparing your cash flow projection
or service quality and productivity and safety of the whole operations. Most of
6C: Preparing your balance sheet
the information that you will need in completing your operations plan can be SESSION 7: EXECUTIVE SUMMARY
found in your outputs in Module 2. 7A: Writing the executive summary
Activity 4A:
Physical resources: facilities and equipment
25 minutes
Physical resources include land, building and other structures, machinery, and equipment. These are
the tangible assets that the cooperative will use to produce the product or deliver the service.
Do the steps together. Listen to all the ideas of your group members.
STEP 1 10 minutes
13
Read the guiding questions in Column 1 and the examples in Column 2, and write down your answer
in Column 3.
STEP 2 15 minutes
Physical resources:
Facilities and equipment needed to produce product or provide service
We need an open working Ok. I will ask the
area for the manual carpenters to give
chipping. The cyanide a quotation for
that is released during the both the shed and
cutting is harmful. storage area.
You will identify the equipment and facilities that the cooperative will need and how the group plans
to acquire these. By now, the group should have already validated whether the planned mode of
acquisition identified during the feasibility study is feasible. Remember, you can also make use of
existing assets and facilities of members to lower investment cost.
14
Example: Cassava Farmers Cooperative
15
Activity 4B:
Work process and system
40 minutes
This part of the Operations Plan will describe how the business will be operated from sourcing of
inputs to after sales services. The process will vary depending on your business. You will also need
to show how you will ensure product or service quality and the health and safety of workers.
Work together to complete each of the steps outlined below. Use the examples and illustrations as
your guide in answering the questions.
Steps
STEP 1 (15 minutes)
Production /work process
Cleaning and washing of tubers Moisture content testing Packing and storage of chips
Pallets cleaned
Workers wear
regularly
protective clothing
17
In Column 1, list the key activities involved in making the product or delivering the service. In
Column 2, identify the key measures to ensure product quality and workers’ safety. In Column 3,
identify the person or people responsible for performing the activity.
Activity Quality and safety risks Measures to ensure quality and safety Responsible
19
YOUR
BUSINESS
PLAN
SESSION 5: SESSION 1: BUSINESS PLAN
1A. Structure of a basic business plan
MANAGEMENT PLAN SESSION 2: BUSINESS PROFILE
2A. Writing your business profile
SESSION 3: MARKETING PLAN
The organization chart is a diagram showing the structure of the business. It is drawn using boxes for
the job titles or functions and vertical lines to demonstrate the reporting relationships of supervisors
and their reporting staff. An example of an organization chart is shown below.
Example:
Organization chart: cassava farmers cooperative
General Assembly Composed of members of coop
Elected by members;
Board of Directors oversee the operations
of the cooperative
Manager
You will learn about the General Assembly and Board of Directors in Module 4. For now, let’s focus
on the people who are directly involved in the daily operations of the business.
Now draw together the organization chart of your own cooperative. A review of your production plan
can help you identify the people that you need. As soon as you have identified the people that you
need, then decide on who should report to whom.
20
Your organization chart
21
Activity 5B:
Job description
15 minutes
After completing the organization chart, describe the specific duties of each of the positions and the
required skills, experience, and other qualifications. For this activity, only describe positions starting
from the manager to the workers.
Manager Manages operations in the processing facility At least 3 years of experience in managing
Oversees financial operations processing facility
Reports to Board of Directors Familiar with cassava chips production (or
similar)
Good management and marketing skills
Equipment Oper- Operation of machines Knows how to operate the chipping machine
ator/ Chipping Cleaning and maintenance of the machines With background in equipment mainte-
– Team Leader
Quality control nance and basic troubleshooting
Monitoring of output of workers With 2 years of experience in production of
banana chips
Good leadership skills
Warehouse Super- In-charge of warehouse and storage operations At least 2 years of experience in warehouse
visor including ensuring cleanliness operations and cassava chip production
Responsible for procurement of supplies Knows basic business math
Records and monitors raw material stock and
finished products
Quality control
Receiving staff Grading and sorting of fresh cassava Familiar with cassava chip production
Records all incoming supplies and deliveries to Knows basic business math
buyers
Maintains inventory record
Cashier Collection of payment from customers Has previous similar work experience
Release of payment to suppliers
Safekeeping of cash/money of cooperative
23
YOUR
BUSINESS
PLAN
SESSION 6: SESSION 1: BUSINESS PLAN
1A. Structure of a basic business plan
FINANCIAL PLAN SESSION 2: BUSINESS PROFILE
2A. Writing your business profile
SESSION 3: MARKETING PLAN
it makes a profit. In short, you have to demonstrate in this section that the 6A: Preparing the income statement
6B. Preparing your cash flow projection
proposed business is a good investment.
6C: Preparing your balance sheet
SESSION 7: EXECUTIVE SUMMARY
You also need to present here the money that is needed to start the business 7A: Writing the executive summary
and how you will raise the required funding. Since you have already studied this
in Module 2, you can skip this today. It is recommended though that you review
your start-up costs before finalizing your business plan.
Activity 6A:
Preparing your income statement
30 minutes
An income statement for a new business shows how much it will earn or lose during a given period
of time. It shows the estimated amount of sales, cost of goods or services sold, expenses incurred in
the running or operation of a business and the profits earned for a given period.
To prepare an income statement, you need to know how to compute profit and loss. You have already
learned this in Activity 4B in Module 2. For this activity, you will need to review your previous
outputs and write them in an income statement template.
24
Steps:
STEP 1 Read example. (10 minutes)
STEP 3 Fill out the Income Statement template based on data from your output in Activity 4B in
Module 2. As you fill it out, review and decide whether there are changes you would want to
make. You can use a calculator to complete this step. (20 minutes)
25
Income Statement template
TOTAL EXPENSES
Expenses: money spent or cost incurred to
generate income
Materials
Salaries/Wages
GROSS INCOME
Profit: Total Income – Total Expenses
Less: Taxes
(If you do not know tax rates, please leave
bank and include in your action plan)
PROFIT/NET INCOME
Gross Income – Taxes
26
Use this space for any calculations that you may need to make.
Activity 6B:
Preparing your cash flow projection
40 minutes
The cash flow projection shows the amount of money that you expect to come into your business
and money that will be going out of your business. The projection is useful to determine the viability
of the cooperative, particularly its ability to pay for the expenses needed to produce the product or
service and the overall operations of the business. The cash flow statement monitors the flow of cash
over a period of time (a year, a quarter, a month) and shows you how much cash you have on hand
during a given period. It also shows you whether your cash position has improved and by how much
during a given period (e.g. start of business and after 12 months of operation).
Cash flow
CASH IN CASH OUT
How does money come in to your business? How does money goes out of your business?
By producing and By giving a service By purchasing By paying wages
selling goods raw materials and salaries
The steps can be found on the next page. This is a group activity. Perform the steps as they are
read.
27
28
STEP 1
Cassava Farmers Cooperative
Cash Flow Projection
For the Period January to December 2018
Steps
Particulars Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
BEGINNING CASH
1,675 8,350 14,725 21,400 28,075 34,450 41,125 47,800 54,175 60,850 67,525
Copy the ending cash of previous month
of cash
(refer to income in Income 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000
Statement)
TOTAL CASH IN
35,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000
Add entries in Cash In
Materials 18,850 18,850 18,850 18,850 18,850 18,850 18,850 18,850 18,850 18,850 18,850 18,850
Cash Out Salaries/Wages 4,200 4,200 4,200 4,200 4,200 4,200 4,200 4,200 4,200 4,200 4,200 4,200
List projected Utilities 275 275 275 275 275 275 275 275 275 275 275 275
expenses
(refer to
expenses Repair/Maintenance 300 300 300
in Income
Statement) Equipment /tools 6,000
Particulars Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
(30 minutes)
BEGINNING CASH
Copy the ending cash of previous month
Cash In
List sources
of cash
TOTAL CASH IN
Add entries in Cash In
Cash Out
List projected
expenses
(refer to
expenses
in Income
Statement)
29
Activity 6C:
Preparing your balance sheet
30 minutes
While the income sheet shows what the cooperative is earning, the balance sheet shows the total
worth of the cooperative. A balance sheet adds up everything the cooperative owns, subtracts
everything the cooperative owes, and shows the difference as the net worth of the cooperative. The
balance sheet reflects the financial position of the business at a given period (e.g. end of the year).
Balance sheet
ASSETS LIABILITIES EQUITY
Something of value that the Debts or amounts that the business owes to Members/Owners’ Share of
business owns people or other business Business
Beginning Capital:
Cash on hand Accounts receivable: payments Accounts payable: money Contribution from members
Money in the bank you have yet to receive owed by business Grants
Stocks and raw Building, vehicle, Balance of bank loan Net Profit
materials on hand equipment
30
Steps
31
STEP 2 Prepare the balance sheet for your own cooperative. You can use a calculator to complete this
step. (20 minutes)
Name of Cooperative:
Balance Sheet as of (indicate date)
32
YOUR
BUSINESS
PLAN
SESSION 7: SESSION 1: BUSINESS PLAN
1A. Structure of a basic business plan
EXECUTIVE SUMMARY SESSION 2: BUSINESS PROFILE
2A. Writing your business profile
SESSION 3: MARKETING PLAN
and optimistic overview of the cooperative business that captures the readers’ 6A: Preparing the income statement
6B. Preparing your cash flow projection
attention and gives them an interest in learning more about it.
6C: Preparing your balance sheet
SESSION 7: EXECUTIVE SUMMARY
7A: Writing the executive summary
Activity 7A:
Writing the executive summary
30 minutes
The easiest way to write the executive summary is to review the business plan and make one or two
sentences to summarize each section.
33
Steps
STEP 1 Read and review the example. (10 minutes)
34
STEP 2 Prepare an executive summary for your own business plan. Please refer to your outputs in
previous sections to fill in the guide below. Assign two to three members to work on each topic.
(20 minutes)
Location
Members
Production capacity
Production Process
Customers
Human Resources/Management
Financial Projection
35
Answers: Activity 1A
Picture 1: Business Profile
Picture 2: Financial Plan
Picture 3: Marketing Plan
Picture 4: Operations Plan
Picture 5: Management Plan
36