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Leadership: Human Behaviour in Organization

This document discusses organizational behavior and human behavior in organizations. It covers the following key points: 1. Organizational behavior is the study of how individuals and groups act within organizations. It aims to explain, predict, and control human behavior in organizational settings. 2. Factors that influence organizational behavior include people, organizational structure, technology, and the external environment. 3. The origins of organizational behavior can be traced back to scientific management approaches from Frederick Taylor and the human relations approach from Elton Mayo's Hawthorne Studies. 4. Studying organizational behavior provides benefits like developing people skills, promoting personal growth, enhancing individual and organizational effectiveness, and refining common sense.
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0% found this document useful (0 votes)
313 views3 pages

Leadership: Human Behaviour in Organization

This document discusses organizational behavior and human behavior in organizations. It covers the following key points: 1. Organizational behavior is the study of how individuals and groups act within organizations. It aims to explain, predict, and control human behavior in organizational settings. 2. Factors that influence organizational behavior include people, organizational structure, technology, and the external environment. 3. The origins of organizational behavior can be traced back to scientific management approaches from Frederick Taylor and the human relations approach from Elton Mayo's Hawthorne Studies. 4. Studying organizational behavior provides benefits like developing people skills, promoting personal growth, enhancing individual and organizational effectiveness, and refining common sense.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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HUMAN BEHAVIOUR IN ORGANIZATION

CHAPTER 2
LEADERSHIP

Human Behaviour
This refers to the physical actions of a person that can be seen or heard such as smiling or whistling.

Organizational Behaviour
This is the study of human behaviour in organization, of the interaction between individuals and the
organization, and the organization itself.

 Goals of Organizational Behaviour


1. To explain behaviour
2. To predict behaviour; and
3. To control behaviour.

 The Elements of Organizational Behaviour


1. People. The internal social system of the organization is composed of people consisting of
individual persons and groups.
2. Structure. Defines the formal relationship of people in the organization.
3. Technology. This refers to the combination of resources, knowledge and techniques with which
people work and affect the task that they perform.
4. Environment. It refers to institutions or forces outside the organization that potentially affect the
organization’s performance.

 THE BENEFITS OF STUDYING ORGANIZATIONAL BEHAVIOUR


1. Development of People Skills
There are two types of skills that a person will need to succeed in his chosen career:
1. The skill in doing his work
2. The skill in relating with people
A person who is much adept in the performance of his work may be successful up to certain extent,
but he will require another skill to make other people believe that he should be more successful than
his current achievement.

2. Personal Growth
It makes a person highly competitive in the workplace. A person who strives to know himself better
is entering the realm of intrapersonal intelligence.

3. Enhancement of Organizational Individual Effectiveness


Effectiveness is a major attribute of successful organization, as well as individuals. When the right
decisions are made, effectiveness follows.

4. Sharpening and Refinement of Common Sense.


People differ in the degree of common sense they possess. Improvements in this type of ability,
however, can still be made and great benefits can be derived if this is done.

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HUMAN BEHAVIOUR IN ORGANIZATION

 A BRIEF HISTORY OF ORGANIZATIONAL BEHAVIOUR (OB)


The origin of OB can be traced to the following:
1. The human relation approach
a. The scientific management approach by Frederick W. Taylor
Frederick W. Taylor – He was the well-known discipline of the scientific management
movement. The primary purpose of scientific management was the application of scientific
methods to increase the individual worker’s productivity.

b. The human relations approach by Elton Mayo and other


Elton Mayo and his research team conducted the Hawthorne studies in 1920 to determine
what effect hour of work, period of rests and lighting might have on worker fatigue and
productivity. Mayo concluded that social interaction is a factor for increase productivity.

Sigmund Freud brought the idea that people are motivated by far more than conscious logical
reasoning. Freud believed that irrational motives make up the hidden subconscious mind, which
determines the major part of people’s behaviour.

Through an approach called behaviourism, J.B. Watson formulated the theory of learned
behaviour. This theory indicates that a person can be trained to behave according to the wish of
the trainer.

B.F. Skinner extended Watson’s theory with his own theory of behaviour modification.

Carl Rogers focused on the person as an individual instead of adhering to a rigid methodology.
He believes that people should acquire their own values and attitudes rather than be committed
to a fixed set of prescribed goals.

Fritz Perls’ contribution is the Gestalt psychology wherein the person is seen as being plagued
by numerous split, or conflicting with that person’s ability to achieve his potential.

Abraham Maslow forwarded his model which espouses the idea of developing the personality
toward the ultimate achievement of human potential – self-actualization.

 ETHICS AND ORGANIZATIONAL BEHAVIOR


o Ethics refers to the set of moral choices a person makes based on what he or she ought to do.
o Organizational Ethics re the moral principles that define right or wrong behaviour in
organization.
o Ethical Behaviour refers to behaviour that is accepted as morally “good” and “right” as
opposed to “bad” and “wrong.”

What constitutes right and wrong behaviour in organization?


1. The public 4. The individual’s personal morals
2. Interest group and values
3. Organizations

Ethical Issues
1. Conflict of interest 2. Fairness and honesty
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HUMAN BEHAVIOUR IN ORGANIZATION

3. Communication 4. Relationship within the organization

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