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NEW Centurylink Tutorial

This document provides instructions for downloading billing reports and invoices from CenturyLink's online portal. It outlines 9 steps to download billing reports in CSV format zipped into a file, including logging in, selecting the billing reports page, choosing specific reports like invoices or circuits, and finding completed downloads. It also describes downloading invoices in PDF format by searching for an account and clicking proceed. All downloaded files should be renamed and saved to the appropriate folder.

Uploaded by

VIJAY REDDY KESARI
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
97 views10 pages

NEW Centurylink Tutorial

This document provides instructions for downloading billing reports and invoices from CenturyLink's online portal. It outlines 9 steps to download billing reports in CSV format zipped into a file, including logging in, selecting the billing reports page, choosing specific reports like invoices or circuits, and finding completed downloads. It also describes downloading invoices in PDF format by searching for an account and clicking proceed. All downloaded files should be renamed and saved to the appropriate folder.

Uploaded by

VIJAY REDDY KESARI
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CenturyLink Download Tutorial

LINK: https://www.centurylink.com/business/login/ > Click CONTINUE

1. Log in using your Centurylink/Level 3 credentials


CenturyLink Download Tutorial
REPORTS DOWNLOAD
2. Homepage
A. Hover mouse over Reports > Billing Reports
B. Select Bill Analyzer – Control Center

3. You will be taken to the Bill Analyzer page :


https://billanalyst.centurylink.com/cv/scripts/B3B0/eng/home.asp
A. Click “OK”
CenturyLink Download Tutorial
4. Bill Analyzer pager
A. Select the tab “Detail”: This tab will take you to all available reports.
CenturyLink Download Tutorial
5. From the “Detail Reports” page
A. Select “Customer Service Records”
B. Order Report
CenturyLink Download Tutorial
6. From the “Order Report” page under Reports Format
A. Select CSV
B. Compress Report into zip file
C. Override Record
D. Submit Order
CenturyLink Download Tutorial
7. Select the “Download Center” tab
- You will see the file in pending report. You can refresh the screen or click “Completed
Orders” and the file should be available.

8. Select the Report hyperlink

Automatic file name structure (zip file): detail_report

Rename File as: Centurylink.Multiple.Date


CenturyLink Download Tutorial
9. Select the “Detail” tab so that you are taken back to the reports page
A. Repeat steps: 5-7 to download the following reports…
- Invoice detail
- Inventory by USOC
- Inventory Circuits
- Inventory Dedicated Services

Data will save to your Downloads or you will have to save as to the applicable CSR folder
CenturyLink Download Tutorial

INVOICE DOWNLOAD
1. Homepage
A. Hover your mouse over Home > Billing
B. Click Invoice
CenturyLink Download Tutorial
2. Search by Account Number > Select the account number > Download PDF

3. Click “Proceed to Downloads”


CenturyLink Download Tutorial

3. Select account > Download Selected

Data will save to your Downloads or you will have to save as to the applicable CSR folder

Important Note:

1. For some portals there may be several EID numbers. If so you can go to each EID number and
repeat these download steps. Each EID number will have a different account list.

2. Reports will always download in the zip file Format.


3. Automatic file name will be “Detail_Report” followed by a quantity number if there are multiple
downloads. Ex. Detail_Report, Detail_Report (1), Detail_Report (2) , etc…
4. Pull all Reports into a zip file > rename the zip file as Centurylink.Multiple.Date
5. Invoices will download as PDFs
6. Save to the Ready to Build Folder as usual.

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