Worldspan

BSIAXXXXXX/GS Sign in using your Unique User Code and

Agent Sine
BSO$ Sign Off from all Work Areas

Encode/Decode
KD/AMS Decode City Code AMS
KC/COPENHAGEN Code City Copenhagen
KAD/TG Decode Airline code TG
KAC/SPANAIR Code Airline Span Air
HELP EQP744 Decode equipment 744

Availability
A1SEPOSLBKK-TG Availability for 1 September OSL to BKK
with Thai
A* Go back to last Availability
A-CO-UA Update Availability to show specific
carriers (maximum 3)
AT Update Availability to Tomorrow
AY Update Availability to Yesterday
AD Availability Down
AU Availability Up
A/R17SEP-TG Availability return the 17 September with
Thai
A/R7D Availability return 7 days later

V$1 Display flight Information line 1

SARNNYC-CO Display Time Table for Direct flights

today from ARN to NYC with specific
carrier
S10NOVOSLBKK Show Time Table for Direct Flights from
OSL to BKK on 10 November

02Y1 Book 2 seats in Y class on line 1

01C1* Book 1 seat in C class on line 1
connections
02Y1W2 Book 2 seats in Y class on line 1 and W
class on line 2

XI Delete Itinerary
X1/3 Delete segment number 1 and 3
X1-3 Delete segment number 1 to 3

X1/2#0/Y Cancel and rebook segment 1 and 2 to Y

class
X2#0/10SEP Cancel and rebook segment 2 to 10
September
XA#0/B Cancel and rebook all segments to B
class
$2 Reduce number of seats to 2 for all
segments

VCT*1-2 View minimum connecting time for

segment 1 and 2

1
Mandatory Fields
Phone
Itinerary
Name
Ticketing

-KARLSSON/ANNA.MRS Add a Name field

-LIND/EVA.MRS/JOHN.MR/IDA.MISS*2ADT/C05 Add 2 Name fields with 2 adults and 1
child
-KARLSSON/ANNA.MRS/CLAUDIO.MR Add 2 Name fields with same last name
-KARLSSON/ISABELLE.MISS*C05 Add a Name field for a Child age 5
-KARLSSON/MARIA.MISS*INF Add a Name field for an Infant

-1@ Delete Name field number 1

[email protected] Delete Name field number 2.3
-@CARLSSON/ANNAMRS Change Surname in a single name PNR
[email protected]/ISABELL.MISS Change first name for passenger 2.2
[email protected]*C07 Change PTC for passenger 2.2

9*00 46 12 34 56 78-T Add Phone field for a Travel Agency

9*00 46 12 34 56 78-H Add Phone field for a Home number
9*00 46 12 34 56 78-B Add Phone field for a Business number
92@ Delete Phone field number 2
94@0046 12 34 56 77-H Change Phone field number 4

7TAW/00/19FEB Add a Ticketing field, Booking will go into

Queue 19 February
7@ Delete Ticketing field
7@TAW/00/20FEB Change Ticketing field date

*R Retrieve Booking in your Work Area

ER End Retrieve
IR Ignore and Retrieve
I Ignore

*LPKOBP Retrieve Booking File with Booking

Number LPKOBP
*-KARLSSON Search for Booking File for passenger
Karlsson
*3 Display Booking File number 3 from a
Name List
*L Go back to last similar Name List

Optional Fields
5$CA Add form of payment Cash
5$@ Delete Form of payment
5$@#5$AN Change Form of Payment to Non Ref

5 ADVS CUSTOMER NON REFUNDABLE Add a General Remark

52@ Delete General Remark Number 2
54@ADVS CUSTOMER NO CHANGES ALLOWED Modify General Remark Number 4

5.ZCUSTOMER OK WITH PRICE 5000 SEK Add a Unique Remark (Historical)

5.Z2@ Delete a Unique Remark Number 2

5.Z4@CUSTOMER OK WITH PRICE 4500 SEK Change Unique Remark Number 4

2
5-MTT*[email protected] Add E-mail
51@-MTT Delete E-mail Number 1 (Prior to End
transact)
52@-MTT*[email protected] Change E-mail Number 2

3S1N1.1FQTVUA123456789 Add Frequent Flyer number for UA

segment 1 passenger 1.1
3SSRFQTVBAHK/QF1234567-1.2 Add Frequent Flyer Number Quantas
card for BA flight

3SAN1.2VGML Add SSR for all segments, passenger 1.2

3SAN1.1WCHR BROKEN LEG Add SSR with optional free text
3SAN1.1INFT-2.1/20DEC09 Add SSR for Infant 1.1 is the passenger
travelling with the Infant 2.1 is the
number of the Infant
3SAN2.2CHLD/12SEP04 Add SSR for a child born 12 September
2004

31.XX Cancel SSR number 1 and send

message to airline (when status HK or
KK)

3OSI YY MR KARLSSON IS VIP Add OSI for all Airlines

31@ Delete item number 1

Fares
4F1SEPOSLBKK-TG Fare Display for TG
4F1SEPOSLBKK-TG/L10SEP/R17SEP Display Fare Display for TG going out 19
September and back 17 September
4F*-UA-CO Update Fare Display to show UA and CO
4F* Go back to last Fare Display

4F.R1 Mini Rule for Fare on line 1 on Fare

Display
4F.R3#MENU Display Menu Fare on line 4
4F* Return to Fare Display
4F.R2#PEN/ADV Display Fare Note line 2, Penalties and
Advance Purchase
4F.R5#ALL Display All Fare Notes for line 5

4F.R1#RTG Check Applicable Routing for Line 1

4F.B1-LH Display what class to book after checking
Routing

4P Fare Quote as Booked

4PLF Fare Quote lowest Available Fare
4PLFB Fare Quote lowest Available Fare and
rebook
4PLFC Fare Quote lowest Available Fare
regardless of cabin
4PLFCB Fare Quote lowest Available Fare
regardless of cabin and rebook
4P* Store the price, Ticket Record (and save)

4PLFS1/4 Fare Quote segment 1 and 4

4P*FSR Price Nego fares and save

3
4PLI Price with Power Pricing
4PLI@/ASK-BA Itineraries with SK and BA only

$P10SEPOSLBKK/R17SEPOSL Power shopper, get cheapest fare for

Round Trip OSL BKK

$P10SEPBKKHKG/R16SEPSIN/R25SEPBKK Circle Trip

4P*@ Delete single Ticket Record

4* Display single Ticket Record

Split Booking
D2 Divide out passenger 2
Make changes in New PNR
F File
Make changes in Original PNR Received from in Original Booking
E End Transaction

Copy Booking
EC Copy Itinerary if seats are Available
EC*A Copies Itinerary and customer data

Make sure not to have Duplicate Bookings, Cancel

the old PNR if you are not using it

Queues
QCT*ALL Display Queues that has Bookings in
them
QX#I Ignore and Exit Queue
Q/2 Go into Queue number 2
Q/30*C2*D3 Access Queue 30, category 2, date
range 3
QR Remove PNR from Queue
QRD Remove if double PNR in a Queue
I Ignore PNR, leave it in the Queue and
Display next PNR in the Queue
QEP/30 Move PNR you are in to Queue 30

Update Status Codes

EWGR Update all segments possible in 1 entry
EWR End, work the segments and Redisplay
PNR
EWG End, work the segments and SSR,
Redisplay PNR

Helpful Inputs
KCD*SYD Display Local Time in Sydney
GWEA LON Weather for a specific City
GCUR EGYPT Currency Information for Egypt

4F.CD13MAR/A30 To determine an advance purchase

requirement of 30 days to a travel of 13
March

*H Display History

4
MD Move Down
MU Move Up
MB Move Bottom
MT Move Top

F2 Shortcut XI entry
F3 Shortcut ARNK entry (0A)
F4 Clear all Screens
F5 Input Recall – last 50 entries
F6 Today´s Date
F7 Scroll through reservation windows
F8 Move between split screen (2 windows)
F9 Clear active window only
F10 Shortcut for End Transaction (E)
F11 Move Up (MU)
F12 Move Down (MD)

BC Move to Work Area C

B$ Display Active Work Area

E-pricing can be accessed from Script Index, Price and then e-pricing

Ask Travelport: www.asktravelport.com

Help pages in Worldspan e.g.

HELP AVAIL

Worldspan Helpdesk:

Denmark: 0045 8040 4941

Norway: 00 47 23 500 142

Sweden: 00 46 8 5199 2347

Agent web:
http://agentweb.travelportservices.com/services/index.php

+ = / ´ = * ö = $, = # å = @

NUM LOCK: / * - can be used here

5
 Changing Sequence of status/action codes

NN LL SS

PN HL HK

YES NO MAYBE NO HOS SCHEDULE CHANGE OAL

T
YES

KK UC UU UC KL WK CANCELLED FLIGHT WK

HK HL HK SC NEW FLIGHT TK

HK

Definition of common action/status codes

HK HOLDING CONFIRMED PW PRIORITY WAITLIST ( DL )

HL HOLDING LIST RR RECONFIRM

KK CONFIRMED FROM PENDING SC NEW FLIGHT SCHEDULE ( NW/TW )

KL CONFIRMED FROM LIST SS SEGMENT SOLD

LL LIST SEGMENT TK NEW FLIGHT SCHEDULE ( OAL )

MK MEMO CONFIRMED UC WAITLIST CLOSED (UNABLE LIST )

NN SEAT REQUESTED UN FLIGHT NOT OPERATING

NO NO ACTION TAKEN US WAITLIST FROM SEAT SALE

PB PRIORITY WAITLIST ( NW/TW ) UU LIST FROM PENDING

PN SPACE PENDING WK PREVIOUSLY CONFIRMED SEGMENT

PS PENDING SALE