MCFE BV

Hefbrugweg 77
1332 AM Almere
The Netherlands

Service Bulletin

REFERENCE: SB-07-100 (F03-006) SOURCE: The Netherlands

PAGES: 13 MODELS: EP20K-35K
EP20K PAC-35K PAC
DATE: May 2012
VERSION: 2
Update!
SUBJECT Please replace SB-07-100,
Issued November 2011
Fault code 61,65 and 67check procedure

DESCRIPTION
Additional information regarding trouble-shooting of error code "61","65","67".

NEW
1. Target service manual: Pub. No.99759-5F111
2. Revised page and information. See on pages 5 to 13
No. Page Information
Error code 61 troubleshooting information has been changed as follows:
1 Page 2-75 For Setup option group 3 and Default setting, do not use service tool.
Use DRS switch for re-setup.
Error code 65 troubleshooting information has been changed as follows:
2 Page 2-76 For Setup option group 3 and Default setting, do not use service tool.
Use DRS switch for re-setup.

OLD
Fault code 65, 61 and 67:
When the logic card is changed, and if initializing of logic-card is incorrect, then error code #65 will
happen. To prevent such case, please use the information from this bulletin.
Also when error code #61 or #67 occurs, please conduct initial adjustment of controller by the information
from this service bulletin.
For error condition, please refer following table:

TABLE 1 FAULT CODE 61,65 AND 67

Error To return to
Malfunction How to detect Result
code normal
EEPROM
Parity check of SUO data 61 Line contactor off Turn off key
Abnormality
Logics Card Initialize
SUO Gr#3 is not set 65 Line contactor off Turn off key
Failure
Hydraulic EEPROM
Parity check of SUO data 67 Line contactor off Turn off key
Abnormality

This Service Bulletin is for informational purposes only.

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

How to set the SUOs when the Traction, Hydraulic or Both Logics where replaced. (and when error code
#61 or #65 #67 occurred):

SUOs setup sequence is SUO Gr3, SUO Gr1 and Gr2.

Default set and adjust SUO Gr1 and 2. (If necessary) Start
Use only the DRS switch to set these settings (Not GSE)

1. Set SUO Gr3 Enter

(1) To enter and exit setup option mode. SUO G3
Group3: Set the DRS switch to S, and turn on the Key switch while
keeping the attach1 lever pulled back in seat switch OFF.
The Display shows ‘(option #) 40’. It must proceed until Set all option of
“done”. SUO G3 (#40 to #47)
(2) To select option # and set data.
The option # is indicated on the speed indicator on the
Display unit, and the data is shown on the hour meter. Key off
To select option #, set the DRS switch to R and then to S.
To set data, use the forward / reverse lever. To increase
the value, move the lever to F. Enter
To decrease the value, move the lever to R. default set
(3) To register data. mode
Setting the DRS switch to R and S registers the data.
When the DRS switch is set to R, the data is written, and Set default value of
the Display indicates triple bars. When the last item is SUO G1 and G2
entered, the display indicates ’done’.

Key off
(If necessary, adjust SUO
G1 and G2 properly)

SUO Gr3 option is as follow Table:

Setup Options (Group 3) (*). This operation is necessary when the Logics card changes.
Opti
Title of
on Description Range / Display unit Indication
Option
#
#40 Truck type This option is used to set the size and III: No setting
type of truck. P20: FB20
P25: FB25
P30:FB30
P35:FB35
Default status
III
P20
P25
P30
P35

#41 Battery This option is used to set the voltage 72:72V

voltage of the Battery. 80:80V
Default status
III
72
80

#42 Battery type This option is used to set the type of 0: Normal BDI
the Battery. 1: Tubular BDI
French BDI: For battery with different Default status
discharge characteristic. 0
1

#43 Hydraulic This option is used to set the type of 0: FC

Control the Hydraulic control. 1: Chopper
selection Default status
0
1

This Service Bulletin is for informational purposes only. (2/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

#44 Mast type This option is used to set the type of 2FF: 2-stage full-free
the Mast. 3FF: 3-stage full-free
Default status
2FF
3FF
2-SP

#45 Valve This option is used to set the number 1: 3 ways (lift, tilt, attach1)
section of valve section. 2: 4 ways (lift, tilt, attach1, attach2)
3: 5 ways (lift, tilt, attach1, attach2,
attach 3)
Default status
0
1
2
3
2
#46 Battery In this option, the display shows At default status E PROM of traction logic
voltage battery voltage which controller card stored the battery adjustment
adjustment recognized. Using a tester (or a multi- coefficient.
meter), adjust the value on the display Use the tester and confirm the Battery
to actual value. voltage and adjust this option if necessary
Moving FNR lever from N to F, the (see next page)
number is increment (0.1V). From N to
R, the number is decrement (0.1V).
Depress the acceleration pedal while
FNR lever is F, the number is
increment (10V). Depress the
acceleration pedal while FNR lever is
in R, the number is decrement (10V).
#47 Foot This option is used to enable the 1: Disable ( normal )
direction function for Foot Direction op. 2: Enable
Default status
0
1
2

Note: (1) Except #42 to #44 the controller cannot accept default status.
(2) All options must be set by Maker or Dealer at first POWER-ON.

SUO Gr3#46 Battery voltage check point is as follows”:

This Service Bulletin is for informational purposes only. (3/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

2. Default set the SUO Gr1 and 2. (*) This operation is necessary when the Logics card changes.

To set default values:

The following procedure sets default values in the setup option values.
• Set the DRS switch to S
• Shift the forward / reverse lever to R, hold the accelerator pedal pressed in seat switch OFF, then
turn the Key switch ON. The Display indicates ‘done’.
• Set the DRS switch to R.

3. Adjust the SUO Gr1 and 2 (If necessary)

(1) To enter and exit setup option mode.
Group1 Set the DRS switch to S, and the turn on the Key switch. The Display shows ‘(option # )1’.
Group2 Set the DRS switch to S, and the turn on the Key switch while keeping the lift and tilt levers
pulled back in seat switch OFF. The Display shows ‘(option # )11’.
(2) To select option # and set data.
• The option # is indicated on the speed indicator on the Display unit, and the data is shown on
the hour meter.
• To select option #, set the DRS switch to R and then to S.
• To set data, use the forward / reverse lever. To increase the value, move the lever to F.
To decrease the value, move the lever to R.
(3) To register data.
Setting the DRS switch to R and S register the data. When the DRS switch is set to R, the data is
written, and the Display indicates triple bars. When the last item is entered, the display indicates
’done’.

This Service Bulletin is for informational purposes only. (4/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

(OLD)
Problem: EEPROM Fault (61)

(1) Situation
Indication: “61”display. All truck operations inhibited. Line contactor OPEN.

(2) Possible cause

Faulty EEPROM on logic card.

(3) How the error code is triggered

Software checks Setup Option data on EEPROM when turning on power and detects fault.

(4) Checks
Turn off power, then turn on power and enter in Setup Option Group 3 setting. See pages
1-12 to 1-14.

(5) Set Setup Option Group 3 data. See pages 1-12 to 1-14.

(6) Set Setup Option default data. See pages 1-12 to 1-14.
Normal truck operation No change

(7) Truck operates normally. (8) Replace logic card. See page 1-26.

2-75

This Service Bulletin is for informational purposes only. (5/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

(NEW)
Problem: EEPROM Fault (61)

(1) Situation
Indication: “61”display. All truck operations inhibited. Line contactor OPEN.

(2) Possible cause

Faulty EEPROM on logic card.

(3) How the error code is triggered

Software checks Setup Option data on EEPROM when turning on power and detects fault.

(4) Checks
Turn off power, then set the DRS switch to S, while keeping the attachment 1 lever pulled
back with the
seat switch OFF, turn on power. The display shows “40” for Setup Option Group 3 setting.
See pages 1-12 to 1-13.

(5) Set Setup Option Group 3 data without service tool. See pages 1-12 to 1-13.

(6) Turn off power, then place the direction lever in the R position, keep accelerator
pedal depressed, and
turn on power. Default value is set and the display shows “done”. See page 1-14.

(7) Turn off power, then turn on power again.

If
remains
(8) Replace logic card. See page 1-26.

2-75
This Service Bulletin is for informational purposes only. (6/13)
MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

(OLD)

Problem: Logic Card Initialize Fault (65)

(1) Situation
Indication: “65”display. All truck operations inhibited. Line contactor OPEN.

(2) Possible cause

Setup Option Group 3 data not set, Setup Option Group 1 and 2 default data not set,
faulty Setup Option
data, faulty logic card.

(3) How the error code is triggered

Setup Option data is in abnormal setting range.
MC specification is set at #43 while FC lever is installed.

(4) Checks
Turn off power, then turn on power and enter in Setup Option Group 3 setting. See pages
1-12 to 1-14.

(5) Set Setup Option Group 3 data. See pages 1-12 to 1-14.

(6) Set Setup Option default data. See pages 1-12 to 1-14.
Normal truck operation No change

(7) Truck operates normally. (8) Replace logic card. See page 1-26.

2-76

This Service Bulletin is for informational purposes only. (7/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

(NEW)
Problem: Logic Card Initialize Fault (65)

(1) Situation
Indication: “65”display. All truck operations inhibited. Line contactor OPEN.

(2) Possible cause

Setup Option Group 3 data not set, Setup Option Group 1 and 2 default data not set,
faulty Setup Option
data, faulty logic card.

(3) How the error code is triggered

Setup Option data is in abnormal setting range. Default setting is not
completed.
MC specification is set at #43 while FC lever is installed.

(4) Checks
Turn off power, then set the DRS switch to S, while keeping the attachment 1 lever pulled
back with the
seat switch OFF, turn on power. The display shows “40” for Setup Option Group 3 setting.
See pages 1-12 to 1-13.

(5) Set Setup Option Group 3 data without service tool. See pages 1-12 to 1-13.

(6) Turn off power, then plane the direction lever in the R position, keep accelerator
pedal depressed, and
turn on power. Default value is set and the display show “done”. See page 1-14.

(7) Turn off power, then turn on power again.

If
remains
(8) Replace logic card. See page 1-26.

2-76
This Service Bulletin is for informational purposes only. (8/13)
MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

CONTROLLER
3. Deleting stored fault data
Stored fault data can be deleted as follows after all of them
have been reviewed:
(1) With “done” displayed in the hour meter area in the
display unit, set the DRS switch in the S (set) position
and wait for more than one second.
(2) Place the DRS switch in the R (run) position.
(3) The hour meter area displays flashing “done”, showing
that all the stored data have been deleted.
NOTICE: It is generally not recommended to erase fault
data. Fault data are useful as aids for proper
management of the truck.

Setup Option Setting

The tables on pages 1-17 to 1-19 show the setup options
classified in three groups. They include the number
assigned to each setup option (SUO #), its value set before
shipment from the factory (default value), and points to be
noted when changing the default value.
To change a default value, use the following procedure:

1. Entering and exiting from setup option mode

To enter the mode:

The method to enter the mode (to cause the initial display
to appear) differs from group to group. Perform any of the
following operations as appropriate
.
Group 1: Set the DRS switch to S, and turn on the key
switch. The display shows “(option #) 1”.
Group 2: Set the DRS switch to S, and turn on the key
switch while keeping the lift and tilt levers pulled
back with the seat switch OFF. The display
shows “(option #) 11”.
Group 3: Set the DRS switch to S, and turn on the key )
switch while keeping the attachment 1 lever
pulled back with the seat switch OFF. The
display shows “(option #) 40”.

To exit from the mode: First SUO # of Group 2 setup options

(example
For the groups 1 and 2, turn the key switch OFF. For the *The current value is displayed. For the
meaning
group 3, advance the SUO # until “done” appears. of each number or symbol displayed, refer to
the
“Range” column of the relevant Setup
Options
table and Notes below the table.
The steps described above are collectively shown in the
following table

This Service Bulletin is for informational purposes only. (9/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

1-12

2. Selecting SUO # and changing set value CONTROLLER

The set value change procedure consists of selecting the

desired SUO # using the DRS switch, changing the set
value by moving the direction lever, and registering the
new value.

• Cycle the DRS switch S→R→S. The set value

displayed on the screen is registered. The SUO # on the
screen then advances to the next SUO #. Changing the
set value is now possible for the SUO #.
The first half of the DRS switch operation (S→R) is for
overwriting the previous value with the value on the
screen (registering). When the value is registered, a set
of three dotted lines appears on the screen as shown in
the illustration on the right. The second half of the
operation (R→S) is for advancing the SUO #.

• Every time the DRS switch is cycled S→R→S, the

SUO # increments. When advancing the SUO # without
changing the set value, simply repeat by cycling the
switch as many times as necessary. When the last SUO
# is reached, “done” appears in the set value display
area.

• Use the direction lever to change the set value. The

value increases when the lever is cycled N→F→N; it
decreases when the lever is cycled N→R→N. In either
increasing or decreasing direction, the value returns to
the first or last value in the available value range

This Service Bulletin is for informational purposes only. (10/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

1-13

CONTROLLER
3. Returning setting from option value to default value
Use the following procedure to return an optionally set
value to the default value (factory set value) due to
occurrence of error code 61 or 65, or some other reasons.

(1) Turn OFF the seat switch.

(2) Set the DRS switch in the S position.
(3) Place the direction lever in the R position, keep the
accelerator pedal depressed, and turn ON the key
switch.

(4) The set value area in the display shows “done”.

(5) Set the DRS switch in the R position.
The default value is now set again.

This Service Bulletin is for informational purposes only. (11/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

1-14
CONTROLLER

Removal and Installation of Logic Card

1. Removal of controller cover

Remove the cover mounting screws (M6: 6 places),
and remove the controller cover.

2. Removal of logic card

(1) Disconnect connectors CN3, CN5, CN6, CN7,
CN8, CN9 and CN10.
(2) Remove the logic card bracket mounting screws
(M6: 4 places marked A in the illustration below),
and remove the logic card with bracket.

(3) Remove the logic card mounting screws (M3: 7

places marked B in the illustration below), and the
heat-sink mounting screws (M4: 2 places marked
C in the illustration below), and remove the logic
card.

3. Installation of logic card

Follow the removal procedure in reverse

This Service Bulletin is for informational purposes only. (12/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.
 SB-07-100

1-26

SERIAL NUMBER DETAIL

EP20K PAC ETB8C-00011- And up

EP25K PAC ETB8C-50001- And up
EP30K PAC ETB9C-00011- And up
EP35K PAC ETB9C-50001- And up

This Service Bulletin is for informational purposes only. (13/13)

MCFE BV reserves the right to continuously improve the design and quality of its products.
Service Bulletins have no warranty implications, unless advised.