Notice Reply
Notice Reply
Notice Reply
AD POST/ COURIER
To,
Mr. XYZ
Ref: Your Legal Notice dated 14.05.2017 issued on behalf of your client Mr.
XYZ.
Dear Sir,
We have been handed over your legal notice dated 14th of May 2017, which was
issued from your good office to our client namely SONY INDIA PVT. LTD office
PRELIMINARY OBJECTIONS:
1. That the present claim at the onset is not maintainable as the Noticer did not
subject handset was returned to the Noticer in normal working condition and
that the same handset is working perfectly well as the Noticer has not
2. At the outset, we have instructions to state that your client has not apprised
you the correct facts and has also concealed the above stated notice dated
notice. It appears that your client has misrepresented the true facts
deliberately and has concealed its misdeeds and wrongs done against our
client. It is further stated that averments made against our client in the
subject notice are wrong, frivolous and misconceived, hence they are denied.
3. That the true facts pertaining to the present matter may be noted.
REPLY TO MERITS
2. That the contents of Para 1and Para 2 are a matter of record and hence, merit
no reply.
3. That the contents of to Para 3 of the notice are wrong and hence, denied. It
is denied that the subject handset was malfunctioning right from the date of
purchase. It is submitted that the Complainant had used the subject handset
to the full of its potential for more than five months before approaching the
inability of the Complainant in using the phone properly and not due to any
4. That the contents of Para 4 of the notice is a matter of record and merits no
reply.
5. That the contents of Para 5 are wrong and hence, denied. That I say that the
subject handset was working perfectly from the date of purchase. However,
when the notice approached the answering opposite parties after few
months, the requisite parts were not available due to fast changing
technology. The Noticer was duly informed about the same and hence he
6. That the contents of Para 6 are wrong and denied to the extent that the
answering opposite parties are customer oriented company and has always
worked towards its satisfaction. Hence informed the Noticer about the
unavailability of the spare parts and also made an offer to the same
7. That the contents of the para 7 are wrong and denied and the Notice to be
8. That the contents of para 8 are wrong and denied and as the answering
customers and hence are not liable to pay any amount for the alleged
allegations.
In reply to unnumbered para of the notice, it is stated that our client has no
liability to pay any amount and the subject notice and claim made therein
against our client is fictitious and frivolous. It is further stated that any legal
or other action initiated against our client by your client shall entirely at
your client’s risk, cost and consequences and our client reserves every right
to initiate legal action for damages or other remedies from your client before
Therefore, you are requested to call upon your client to withdraw the above
legal notice against our client henceforth, falling which our client will be
Copy of this reply has been retained in our office for future action and references.
(Advocate)