Docuprint Cm215 Series: User Guide
Docuprint Cm215 Series: User Guide
User Guide
1
Apple, Bonjour, ColorSync, Macintosh, and Mac OS are trademarks of Apple Inc.
Microsoft, Windows Vista, Windows, and Windows Server are trademarks of Microsoft Corporation in
the United States and/or other countries.
Wi-Fi is a registered trademark of the Wi-Fi Alliance. Wi-Fi Protected Setup, WPA, and WPA2 are
trademarks of the Wi-Fi Alliance.
All product/brand names are trademarks or registered trademarks of the respective holders.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions
before performing the required procedures.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer
hacking.
WARNING:
This equipment will be inoperable when mains power fails.
IMPORTANT:
1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied
or modified in whole or part, without the written consent of the publisher.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized
operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized
operation of the equipment.
XEROX, the sphere of connectivity design, and DocuPrint are trademarks or registered trademarks of
Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd.
DocuWorks is a trademark of Fuji Xerox Co., Ltd.
2
Preface
Thank you for purchasing the DocuPrint CM215 series.
This guide is intended for users who use the printer for the first time, and provides all the necessary
operating information about the print, copy, scan, and fax functions.
Please read this guide to achieve the best performance from this printer.
This guide assumes you are familiar with computers and the basics of network operation and
configuration.
After reading this guide, keep it safe and handy for future reference.
Preface 3
4 Preface
Contents
Preface ....................................................................................................................... 3
Types of Manuals ..................................................................................................... 13
Using This Guide...................................................................................................... 14
Organization ................................................................................................ 14
Conventions................................................................................................. 15
Safety Notes............................................................................................................. 16
Electrical Safety........................................................................................... 17
Machine Installation..................................................................................... 19
Operational Safety....................................................................................... 22
Consumable ................................................................................................ 24
Warning and Caution Labels ....................................................................... 25
Environment ............................................................................................................. 26
Regulation ................................................................................................................ 27
Radio Frequency Emissions (Class B) ........................................................ 27
Product Safety Certification (UL, CB) .......................................................... 27
Illegal Copies and Printouts...................................................................................... 28
Security Precautions for Using Wireless LAN Products ........................................... 29
Product Features...................................................................................................... 30
1 Specifications............................................................................. 33
Copy Function ............................................................................................. 34
Print Function .............................................................................................. 37
Scan Function.............................................................................................. 38
Fax Function (DocuPrint CM215 f/CM215 fw Only) .................................... 40
Direct Fax Function (DocuPrint CM215 f/CM215 fw Only) .......................... 41
Contents 5
3 Printer Management Software ................................................... 55
Print and Scan Drivers................................................................................. 56
CentreWare Internet Services (DocuPrint CM215 f/CM215 fw Only) .......... 57
Creating an Administrative Password............................................. 57
Printer Setting Utility (Windows Only).......................................................... 58
SimpleMonitor (Windows Only) ................................................................... 59
Launcher (Windows Only) ........................................................................... 60
Address Book Editor (DocuPrint CM215 f/CM215 fw Only) ........................ 62
Express Scan Manager ............................................................................... 63
Setup Disk Creation Tool (Windows Only)................................................... 64
DocuWorks (Windows Only) (DocuPrint CM215 f/CM215 fw Only) ............ 65
6 Contents
5 Printing Basics ......................................................................... 127
About Print Media ...................................................................................... 128
Print Media Usage Guidelines ...................................................... 128
Automatic Document Feeder (ADF) Guidelines
(DocuPrint CM215 f/CM215 fw Only) ................................... 129
Print Media That Can Damage Your Printer ................................. 130
Print Media Storage Guidelines .................................................... 130
Supported Print Media............................................................................... 131
Usable Print Media ....................................................................... 131
Loading Print Media................................................................................... 133
Capacity........................................................................................ 133
Print Media Dimensions................................................................ 133
Loading Print Media in the Multipurpose Feeder (MPF) ............... 134
Loading Print Media in the Priority Sheet Inserter (PSI) ............... 142
Manual Duplex Printing................................................................. 147
Using the Output Tray Extension .................................................. 151
Setting Paper Sizes and Types ................................................................. 152
Setting Paper Sizes ...................................................................... 152
Setting Paper Types ..................................................................... 152
Printing ...................................................................................................... 153
Printing from the Computer........................................................... 153
Canceling a Print Job.................................................................... 154
Selecting Printing Options ............................................................ 156
Printing on Custom Size Paper..................................................... 161
Checking Status of Print Job ........................................................ 163
Printing a Report Page ................................................................. 164
Printer Settings ............................................................................. 165
6 Copying.................................................................................... 169
Loading Paper for Copying........................................................................ 170
Preparing a Document............................................................................... 171
Making Copies From the Document Glass................................................ 172
Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)........ 174
Setting Copy Options................................................................................. 175
Number of Copies......................................................................... 176
Color ............................................................................................. 176
Collated......................................................................................... 177
Reduce/Enlarge ............................................................................ 178
Document Size ............................................................................. 180
Original Type................................................................................. 181
Lighten/Darken ............................................................................. 182
Sharpness..................................................................................... 183
Auto Exposure .............................................................................. 184
Color Balance R............................................................................ 184
Color Balance G ........................................................................... 184
Color Balance B............................................................................ 185
Contents 7
Gray Balance ................................................................................ 185
N-Up ............................................................................................. 186
Margin Top/Bottom........................................................................ 188
Margin Left/Right .......................................................................... 189
Margin Middle ............................................................................... 190
Changing the Default Settings................................................................... 191
7 Scanning.................................................................................. 193
Scanning Overview.................................................................................... 194
Scanning - From Computer .......................................................... 194
Scanning - From Printer................................................................ 194
Scanning to a Computer............................................................................ 195
Scanning From the Operator Panel - Scan to Application ............ 195
Scanning From the Operator Panel - Scan to WSD
(DocuPrint CM215 f/CM215 fw Only) ................................... 196
Scanning Using the TWAIN Driver ............................................... 198
Scanning Using the WIA Driver .................................................... 200
Scanning to a Computer or Server via SMB/FTP
(DocuPrint CM215 f/CM215 fw Only)................................................ 202
Overview....................................................................................... 202
Confirming a Login name and Password...................................... 204
Specifying a Destination to Store the Document .......................... 206
Configuring the Printer Settings.................................................... 219
Sending the Scanned File to the Network .................................... 225
Scanning to a USB Storage Device........................................................... 226
Sending an E-Mail With the Scanned Image
(DocuPrint CM215 f/CM215 fw Only)................................................ 227
Setting an E-mail Address Book ................................................... 227
Sending an E-mail With the Scanned File .................................... 229
Adjusting Scanning Options ...................................................................... 230
Adjusting the Default Scan Settings ............................................. 230
Changing the Scan Settings for an Individual Job ........................ 233
8 Contents
Lighten/Darken ............................................................................. 244
Inserting a Pause.......................................................................... 244
Sending a Fax Automatically ........................................................ 245
Sending a Fax Manually ............................................................... 246
Confirming Transmissions ............................................................ 247
Automatic Redialing...................................................................... 247
Sending a Delayed Fax ............................................................................. 248
Sending a Fax from the Driver (Direct Fax)............................................... 249
For Windows................................................................................. 249
For Mac OS X ............................................................................... 252
Receiving a Fax......................................................................................... 254
About Receiving Modes................................................................ 254
Loading Paper for Receiving Faxes.............................................. 254
Receiving a Fax Automatically in the FAX Mode .......................... 254
Receiving a Fax Manually in the TEL Mode ................................. 255
Receiving a Fax Automatically in the TEL/FAX Mode
or ANS/FAX Mode ................................................................ 255
Receiving a Fax Manually Using an External Telephone ............. 255
Receiving Faxes Using the DRPD Mode...................................... 256
Receiving Faxes in the Memory ................................................... 256
Polling Receive ............................................................................. 256
Automatic Dialing....................................................................................... 257
Speed Dialing ............................................................................... 257
Storing a Number for Speed Dialing ............................................. 257
Sending a Fax Using a Speed Dial............................................... 258
Group Dialing................................................................................ 259
Setting Group Dial ........................................................................ 259
Editing Group Dial......................................................................... 260
Sending a Fax Using Group Dialing
(Multi-address Transmission) ............................................... 260
Printing an Address Book List....................................................... 261
Other Ways to Fax..................................................................................... 262
Using the Secure Receiving Mode ............................................... 262
Using an Answering Machine ....................................................... 263
Using a Computer Modem............................................................ 264
Setting Sounds .......................................................................................... 265
Speaker Volume ........................................................................... 265
Ringer Volume .............................................................................. 265
Specifying the Fax Settings ....................................................................... 266
Changing the Fax Settings Options .............................................. 266
Available Fax Setting Options....................................................... 267
Changing Setting Options.......................................................................... 270
Printing a Report........................................................................................ 271
Contents 9
9 Using the Operator Panel Menus and Keypad ........................ 273
Understanding the Printer Menus.............................................................. 274
Report / List .................................................................................. 274
Meter Readings ............................................................................ 275
Admin Menu.................................................................................. 276
Defaults Settings........................................................................... 303
Tray Settings................................................................................. 313
Panel Language............................................................................ 314
Panel Lock Function .................................................................................. 315
Enabling the Panel Lock ............................................................... 315
Changing the Panel Lock Password............................................. 315
Disabling the Panel Lock .............................................................. 316
Limiting Access to Printer Operations ....................................................... 317
Setting the Time for the Power Saver Mode.............................................. 318
Resetting to Factory Defaults .................................................................... 319
Using the Numeric Keypad........................................................................ 320
Entering Characters (DocuPrint CM215 f/CM215 fw Only) .......... 320
Deleting Numbers or Names ........................................................ 320
12 Contents
Types of Manuals
Paper Manuals
Safety Guide Describes the information you need to know before using the printer
and to operate the printer safely.
Setup Guide Provides step-by-step instructions on how to set up your printer
including the initial settings of the Fax and Scan functions. (The fax
feature is available only on the DocuPrint CM215 f/CM215 fw.)
Also describes how to setup wireless network. (Wireless LAN function is
available only on the DocuPrint CM215 fw.)
Lifting Your Printer Describes how to lift and hold your printer.
Types of Manuals 13
Using This Guide
This section describes the organization and conventions of this manual.
Organization
This guide is organized into the following chapters. The summary of each chapter is as follows:
NOTE:
• Additional information that merits emphasis.
See also:
• References within this guide.
• Orientation of documents or paper is described in this guide as follows:
, , Long Edge Feed (LEF): Loading the document or paper with the long edge into the
machine as shown in the illustration below.
, , Short Edge Feed (SEF): Loading the document or paper with the short edge into the
machine as shown in the illustration below.
• The screen shots and illustrations in this guide are those of the DocuPrint CM215 fw unless there
is a note. Some of the items in the screen shots and illustrations may not be displayed or
available depending on your printer model.
• Some features are not available on some models.
WARNING:
• Any unauthorized alteration including an addition of new functions or connection to external devices
may not be covered by the product warranty. Contact your local Fuji Xerox representative for more
information.
Follow all warning instructions marked on this product. The warning marks stand for the followings:
Used for item that if not followed strictly, can lead death or severe or
fatal injuries and the possibility to do it is comparatively high.
Used for items that if not followed strictly, can lead to severe or fatal
injuries.
Used for items that if not followed strictly, can cause injuries to user or
damages to machine.
: A symbol for items to pay attention to when handling machine.
Follow instructions carefully to use machine safely.
Prohibited No fire Do not touch Do not use in Do not tear Keep away Never touch
bathroom down from wet with wet hand
16 Safety Notes
Electrical Safety
WARNING
This product shall be operated by the power source as indicated on the product's data plate. Consult
your local power company to check if your power source meets the requirements.
WARNING:
• Connect this product to a protective earth circuit.
This product is supplied with a plug that has a protective earth pin. The plug fits only into an
earthed electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an
electrician to replace the outlet to avoid risk of electric shock. Never use an earthed adapter
plug to connect the product to the electrical outlet that has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.
Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire
accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult
your local Fuji Xerox representative to check if an outlet is grounded.
Connect this product to a branch circuit or an outlet that has larger capacity than the rated
ampere and voltage of this product. See the data plate on the rear panel of this product for its
rated ampere and voltage.
Never touch the power cord with wet hands. It may cause electric shock.
Always keep the plug connection free of dust. The dusty and damp environment may bring
about minute electric current in a connector. It may generate heat and eventually cause a fire
accident.
To avoid the risk of electric shock and a fire accident, only use the power cord supplied with this
product or the ones designated by Fuji Xerox.
The power cord is exclusive use for this product. Do not use it for any other product.
Do not damage or alter the power cord. Damage and alteration may generate heat and
eventually cause electric shock or a fire accident.
If the power cord is damaged or insulated wires are exposed, contact your local Fuji Xerox
representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk
of electric shock and a fire accident.
CAUTION
When cleaning this product, always switch off and unplug it. Access to a live machine interior
may cause electric shock.
Do not unplug or re-plug this product with the switch on. Plugging and unplugging a live
connector may deform the plug and generate heat, and eventually cause a fire accident.
Hold the plug not the cord when unplugging this product, or it may damage the cord and cause
electric shock or a fire accident.
Safety Notes 17
For the DocuPrint CM215 f/CM215 fw, switch off and unplug the product when it (i.e., fax
function) is not used over weekends or long holidays.
Please note that it cannot receive fax message during switch-off.
Once a month, switch off this product and check if
• the power cord is plugged firmly into an electrical outlet;
• the plug is not excessively heated, rusted or bent;
• the plug and electrical outlet are free of dust; and
• the power cord is not cracked or worn down.
Once you notice any unusual condition, switch off and unplug this product first and contact your
local Fuji Xerox representative.
18 Safety Notes
Machine Installation
WARNING
Do not locate this product where people might step on or trip over the power cord. Friction or
excessive pressure may generate heat and eventually cause electric shock or a fire accident.
CAUTION
Never locate this product in the following places:
• Near radiators or any other heat sources
• Near volatile flammable materials such as curtains
• In the hot, humid, dusty or poorly ventilated environment
• In the place receiving direct sunlight
• Near cookers or humidifiers
Locate this product on a level and sturdy surface that can withstand a weight of 15.0 Kg
(DocuPrint CM215 f/CM215 fw) / 14.3 Kg (DocuPrint CM215 b). Otherwise, if tilted, the product
may fall over and cause injuries.
Safety Notes 19
Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the
product.
Keep the minimum clearance as follows for ventilation and an access to the power plug.
Unplug the product if an abnormal condition is noted.
DocuPrint CM215 f/CM215 fw:
131 mm 100 mm
200 mm
114 mm
879 mm
100 mm
937 mm
100 mm
702 mm
200 mm
114 mm
DocuPrint CM215 b:
100 mm
200 mm
114 mm
848 mm
100 mm
937 mm
100 mm
691 mm
200 mm
114 mm
20 Safety Notes
Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause
injuries.
10° 10°
10° 10°
Others
To keep this product in a good performance and condition, always use it in the following
environment:
• Temperature: 10 – 32 °C
• Humidity: 10 – 85%
When the product is left in a chilly room and the room is rapidly warmed up by heater, dew
condensation may form inside the product and cause a partial deletion on printing.
Safety Notes 21
Operational Safety
WARNING
The operator's product maintenance procedures are described in the customer documentation
supplied with this product. Do not carry out any other maintenance procedures not described in
the documentation.
This product features safety design not to allow operators access to hazard areas. The hazard
areas are isolated from operators by covers or protectors which require a tool to remove. To
prevent electric shock and injuries, never remove those covers and protectors.
To avoid the risk of electric shock and a fire accident, switch off and unplug the product
promptly in the following conditions, then contact your local Fuji Xerox representative.
• The product emits smoke or its surface is unusually hot.
• The product emits unusual noise or odor.
• The power cord is cracked or worn down.
• A circuit breaker, fuse or any other safety device becomes activated.
• Any liquid is spilled into the product.
• The product is soaked in water.
• Any part of the product is damaged.
Do not insert any object into slots or openings of this product.
Do not put any of the followings on the product:
• Liquid container such as flower vases or coffee cups
• Metal parts such as staples or clips
• Heavy objects
If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or
a fire accident.
Do not use conductive paper such as origami paper, carbonic paper or conductively-coated
paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident.
When cleaning this product, use the designated cleaning materials exclusive to it. Other
cleaning materials may result in poor performance of the product. Never use aerosol cleaners
to avoid catching fire and explosion.
Never play the CD-ROM supplied with the product on an audio player. Always use a CD-ROM
player. Otherwise, large sound may damage audio players or your ears.
CAUTION
Always follow all warning instructions marked on or supplied with this product.
To avoid the risk of burn injuries and electric shock, never touch the area with the “High
Temperature” or “High Voltage” marks on.
Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from
magnetic materials. Magnetic materials may accidentally activate the product and cause
injuries or electric shock.
Do not attempt to remove a paper deeply jammed inside the product, particularly a paper
wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns.
Switch off the product immediately and contact your local Fuji Xerox representative.
22 Safety Notes
Do not apply excessive force to hold thick document on the document glass. It may break the
glass and cause injuries.
Ventilate well during extended operation or mass copying. It may affect the office air
environment due to odor such as ozone in a poorly ventilated room.
Provide proper ventilation to ensure the comfortable and safe environment.
Safety Notes 23
Consumable
WARNING
Store all consumables in accordance with the instructions given on its package or container.
Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge
or toner bottle.
It may catch fire by electric sparks inside a vacuum cleaner and cause explosion.
Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact
your local Fuji Xerox representative.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch
fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox
representative for its disposal.
CAUTION
Keep drum cartridges (or drum if not a cartridge type) and toner cartridges out of the reach of
children. If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water
and consult a physician immediately.
When replacing drum cartridges (or drum if not a cartridge type) and toner cartridges, be
careful not to spill the toner. In case of any toner spills, avoid contact with clothes, skin, eyes
and mouth as well as inhalation.
If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in the eyes, wash it out with plenty of water for at least 15 minutes until
irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a
physician immediately.
24 Safety Notes
Warning and Caution Labels
Always follow all warning instructions marked on or supplied with this product.
To avoid the risk of burn injuries and electric shock, never touch the area with the "High Temperature"
or "High Voltage" marks on.
Safety Notes 25
Environment
• For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner
cartridges and drums (photoreceptors) to make recycle parts, recycle materials or energy
recovery.
• Proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges.
Return them to your local Fuji Xerox representative.
26 Environment
Regulation
Regulation 27
Illegal Copies and Printouts
Copying or printing certain documents may be illegal in your country. Penalties of fines or
imprisonment may be imposed on those found guilty. The following are examples of items that may be
illegal to copy or print in your country.
• Currency
• Banknotes and checks
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
• Unauthorized Access
Criminal outsiders may access private or company networks without authorization to do the following.
• Steal personal or secret information (information leak)
• Impersonate someone and send false information (impersonation)
• Alter intercepted transmissions and distribute them (falsification)
• Infect computers with a virus to destroy data or systems (vandalism)
You can reduce the possibility of these problems by doing the setting up security for your wireless LAN
product.
Wireless LAN cards and wireless access points conventionally have security arrangements to prevent
these types of problems.
We recommend that customers fully understand the problem of using the product without security and
that they determine to and take the responsibility for setting up security for their product.
The Duplex print feature allows you to print two The N-Up copy feature allows you to print
or more pages on the front and back sides of a multiple pages on a single sheet of paper. This
single sheet of paper manually. This feature feature helps reduce paper consumption.
helps reduce paper consumption. For more information, see "N-Up" on page 186.
For more information, see "Manual Duplex
Printing" on page 147.
You do not need a computer to connect your Print media loaded on the PSI is given
USB storage device to save the scanned data. precedence over those loaded on the
Insert your USB storage device in the port on multipurpose feeder (MPF). Using the PSI
the printer, and save the scanned data directly allows you to use other types or sizes of print
to your USB storage device. media preferentially over the regular print media
For more information, see "Scanning to a USB loaded on the MPF.
Storage Device" on page 226. For more information, see "Loading Print Media
in the Priority Sheet Inserter (PSI)" on
page 142.
30 Product Features
Printing Through Wireless Connection
(Wireless Print) (DocuPrint CM215 fw Only)
Jagged line
Enhanced image
Smooth line
This printer reproduces smooth lines and gradations by 1200 x 2400 dpi high-resolution LED print
heads and Micro Accurate Control Screen (MACS) Technology.
In addition, the color registration of each toner is corrected with ultra high precision through a
digital process by Image Registration Control Technology (IReCT).
Product Features 31
32 Product Features
1
Specifications
This chapter lists the main specifications of the printer. Note that the specifications of the product may
change without prior notice.
NOTE:
• Some features are not available on some models.
This chapter includes:
• "Copy Function" on page 34
• "Print Function" on page 37
• "Scan Function" on page 38
• "Fax Function (DocuPrint CM215 f/CM215 fw Only)" on page 40
• "Direct Fax Function (DocuPrint CM215 f/CM215 fw Only)" on page 41
Specifications 33
Copy Function
Type Console
Memory 128 MB
HDD —
Color Capability Full color
Scanning Resolution DocuPrint CM215 f/CM215 fw:
Document glass: 600 × 600 dpi
Automatic document feeder: 600 × 300 dpi
DocuPrint CM215 b:
Document glass: 600 × 600 dpi
Printing Resolution Output resolution: 1200 × 2400 dpi
Data processing resolution: 600 × 600 dpi
Halftone/Printable Colors 256 color gradation for each color (16,700,000 colors)
Warm-up Time 31 seconds or less*
*: The values are based on a room temperature of 22 °C and on the factory
default setting.
IMPORTANT:
• It may take longer due to the image quality adjustment.
Original Paper Size DocuPrint CM215 f/CM215 fw:
Document glass: The maximum size is 215.9 × 297 mm for both
sheets and books.
Automatic document feeder: The maximum size is 215.9 × 355.6
mm.
DocuPrint CM215 b:
Document glass: The maximum size is 215.9 × 297 mm for both
sheets and books.
Output Paper Size Multipurpose feeder:
Maximum: Legal
Minimum: 76.2 × 127 mm (3 × 5")
Priority sheet inserter:
Maximum: Legal
Minimum: 76.2 × 190.5 mm (3 × 7.5")
Image loss width: Top edge, 4 mm or less; bottom edge, 4 mm or
less; left and right edges, 4 mm or less
Output Paper Weight Multipurpose feeder/Priority sheet inserter:
60 – 163 gsm
IMPORTANT:
• Use paper recommended by Fuji Xerox. Copying may not be
performed correctly depending on the conditions.
First Copy Output Time Monochrome: 24 seconds (for A4 /monochrome mode)
Color: 40 seconds (for A4 /color mode)
Reduction/Enlargement Size-for-Size: 1:1 ± 1.3%
Preset %: 1:0.500, 1:0.707, 1:0.816, 1:1.225, 1:1.414, 1:2.000
Variable %: 1:0.25 – 1:4.00 (1% increments)
34 Specifications
Continuous Copy Speed DocuPrint CM215 f/CM215 fw:
Document glass:
Monochrome:
A4: 15 sheets/minute
Color:
A4: 12 sheets/minute
Automatic document feeder:
Monochrome:
A4: 10 sheets/minute
Color:
A4: 2 sheets/minute
DocuPrint CM215 b:
Document glass:
Monochrome:
A4: 15 sheets/minute
Color:
A4: 12 sheets/minute
IMPORTANT:
• The speed may be reduced due to image quality adjustment.
• The performance may be reduced depending on the paper type or
paper tray.
Paper Tray Capacity Standard:
150 sheets (Multipurpose feeder) + 10 sheets (Priority sheet
inserter)
Maximum paper capacity:
160 sheets (standard)
IMPORTANT:
• When using Fuji Xerox P paper (64 gsm)
Continuous Copy 99 images
NOTE:
• The machine may pause temporarily to perform image
stabilization.
Output Tray Capacity DocuPrint CM215 f/CM215 fw:
Center output tray:
Approximately 100 sheets (A4 )
Document output tray:
Approximately 15 sheets (A4 )
DocuPrint CM215 b:
Center output tray:
Approximately 100 sheets (A4 )
IMPORTANT:
• When using Fuji Xerox P paper (64 gsm)
Power Supply AC 220 – 240 V ± 10%/110 – 127 V ± 10%, 5/7 A for both 50/60 Hz ±
3 Hz
Specifications 35
Power Consumption DocuPrint CM215 f/CM215 fw:
Maximum power consumption:
810 W
Low Power mode:
11 W or less
Sleep mode:
2 W or less
Standby mode:
55 W or less
DocuPrint CM215 b:
Maximum power consumption:
950 W
Low Power mode:
16 W or less
Sleep mode:
7 W or less
Standby mode:
65 W or less
Dimensions DocuPrint CM215 f/CM215 fw:
Width 410 × Depth 389* × Height 337.5 mm
DocuPrint CM215 b:
Width 410 × Depth 389* × Height 318 mm
*: When the front cover is closed.
Machine Weight DocuPrint CM215 f/CM215 fw:
15.0 kg
DocuPrint CM215 b:
14.3 kg
IMPORTANT:
• The weight of paper is not included.
• The weight of the toner cartridges are included.
Space Requirement DocuPrint CM215 f/CM215 fw:
Width 879 × Depth 936.5* mm
DocuPrint CM215 b:
Width 848 × Depth 936.5* mm
*: When the front cover and rear cover are open.
36 Specifications
Print Function
Type Built-in
Continuous Print Speed Same as the Copy Function
Print Resolution Output resolution: 1200 × 2400 dpi
Data processing resolution: 600 × 600 dpi
PDL — (Host-based)
Protocol DocuPrint CM215 f:
(DocuPrint CM215 f/CM215 fw Ethernet (standard): TCP/IP (LPD, Port9100, WSD)
only) DocuPrint CM215 fw:
Ethernet (standard): TCP/IP (LPD, Port9100, WSD)
IEEE802.11b/g (standard)
NOTE:
• WSD stands for Web Services on Devices.
• WSD is available only on Windows Vista®, Windows® 7 or
Windows® 8.
Operating System Standard: GDI driver
Microsoft® Windows® XP,
Microsoft® Windows Server® 2003,
Microsoft® Windows Server® 2008,
Microsoft® Windows Vista®,
Microsoft® Windows® 7,
Microsoft® Windows® 8,
Microsoft® Windows® XP x64,
Microsoft® Windows Server® 2003 x64,
Microsoft® Windows Server® 2008 x64,
Microsoft® Windows Vista® x64,
Microsoft® Windows Server® 2008 R2,
Microsoft® Windows® 7 x64,
Microsoft® Windows® 8 x64,
Microsoft® Windows Server® 2012,
Mac OS X 10.4/10.5/10.6/10.7/10.8
IMPORTANT:
• For information about the latest supported OS, contact our
Customer Support Center.
Connectivity DocuPrint CM215 f:
Standard: Ethernet (100BASE-TX/10BASE-T), USB 2.0 (Hi-
Speed)
DocuPrint CM215 fw:
Standard: Ethernet (100BASE-TX/10BASE-T), USB 2.0 (Hi-
Speed), IEEE802.11b/g
DocuPrint CM215 b:
Standard: USB 2.0 (Hi-Speed)
Specifications 37
Scan Function
Type Color scanner
Original Paper Size Same as the Copy Function
Scanning Resolution 1200 × 1200 dpi, 600 × 600 dpi, 300 × 300 dpi, 200 × 200 dpi
Scanning Halftone Monochrome : 8 bit
Color : 24 bit
Scanning Speed Monochrome : 10 sheets/minute
(DocuPrint CM215 f/CM215 fw Color : 2 sheets/minute
only)
IMPORTANT:
• The scanning speed varies depending on documents.
Connectivity DocuPrint CM215 f:
Standard: Ethernet 100BASE-TX/10BASE-T, USB 1.1/2.0
DocuPrint CM215 fw:
Standard: Ethernet 100BASE-TX/10BASE-T, USB 1.1/2.0,
IEEE802.11b/g
DocuPrint CM215 b:
Standard: USB 1.1/2.0
38 Specifications
Scan to PC Protocol (DocuPrint CM215 f/CM215 fw only): TCP/IP (SMB, FTP)
Operating System:
Microsoft® Windows® XP,
Microsoft® Windows Vista®,
Microsoft® Windows Server® 2003,
Microsoft® Windows Server® 2008,
Microsoft® Windows® 7,
Microsoft® Windows® 8,
Microsoft® Windows® XP x64,
Microsoft® Windows Vista® x64,
Microsoft® Windows Server® 2003 x64,
Microsoft® Windows Server® 2008 x64,
Microsoft® Windows Server® 2008 R2,
Microsoft® Windows® 7 x64,
Microsoft® Windows® 8 x64,
Microsoft® Windows Server® 2012,
Mac OS X 10.4/10.5/10.6/10.7/10.8
IMPORTANT:
• For information about the latest supported OS, refer to the Fuji
Xerox Web site.
File Format:
TIFF
JPEG
PDF (v 1.6)
Scan to e-mail Protocol: TCP/IP (SMTP, POP3)
(DocuPrint CM215 f/CM215 fw File Format:
only) Monochrome binary:
TIFF, JPEG, PDF
Gray scale/full color:
TIFF, JPEG, PDF
Specifications 39
Fax Function (DocuPrint CM215 f/CM215 fw Only)
Send Document Size Document glass:
Maximum: A4/Letter
Automatic document feeder:
Maximum: Legal
Recording Paper Size Maximum: Legal
Minimum: A4/Letter
Transmission Time 3 seconds
IMPORTANT:
• When transmitting an A4 size 700-character document in the
standard quality (8 x 3.85 lines/mm) and high speed mode (28.8
kbps or above: JBIG). This is only the transmission speed for
image information and does not include the controlling time for the
communication. Note that the actual transmission time depends
on the content of documents, the machine that the recipient uses,
and the status of the communication line.
Transmission Mode ITU-T Super G3/G3 ECM/G3
Scanning Resolution Standard:
203 × 98 dpi (8 × 3.85 dots/mm)
Fine:
203 × 196 dpi (8 × 7.7 dots/mm)
Super Fine:
203 × 392 dpi (8 × 15.4 dots/mm)
Ultra Fine:
406 × 392 dpi (16 × 15.4 dots/mm)
Coding Method MH, MR, MMR, JBIG
Transmission Speed G3:33.6/31.2/28.8/26.4/24.0/21.6/19.2/16.8/14.4/12.0/9.6/7.2/4.8/2.4
kbps
No. of Fax Lines PSTN, PBX. Leased line (3.4KHz/2-wire)
RJ-11, 1 line
40 Specifications
Direct Fax Function (DocuPrint CM215 f/CM215 fw
Only)
Document Size A4, Letter, Folio, Legal
Transmission Speed Same as the Fax Function
Transmission Resolution Standard:
203 × 98 dpi (8 × 3.85 dots/mm)
High Quality:
203 × 196 dpi (8 × 7.7 dots/mm)
Superfine:
203 × 392 dpi (8 × 15.4 dots/mm)
Super-High Image Quality:
406 × 392 dpi (16 × 15.4 dots/mm)
Applicable Lines Same as the Fax Function
Operating System Microsoft® Windows® XP,
Microsoft® Windows Vista®,
Microsoft® Windows Server® 2003,
Microsoft® Windows Server® 2008,
Microsoft® Windows® 7,
Microsoft® Windows® 8,
Microsoft® Windows® XP x64,
Microsoft® Windows Vista® x64,
Microsoft® Windows Server® 2003 x64,
Microsoft® Windows Server® 2008 x64,
Microsoft® Windows Server® 2008 R2,
Microsoft® Windows® 7 x64,
Microsoft® Windows® 8 x64,
Microsoft® Windows Server® 2012,
Mac OS X 10.4/10.5/10.6/10.7/10.8
IMPORTANT:
• For information about the latest supported OS, refer to the Fuji
Xerox Web site.
Specifications 41
42 Specifications
2
Basic Operation
Basic Operation 43
Main Components
This section provides an overview of your printer.
This section includes:
• "Front View" on page 44
• "Rear View" on page 46
• "Automatic Document Feeder (ADF) (DocuPrint CM215 f/CM215 fw Only)" on page 47
• "Operator Panel" on page 48
Front View
DocuPrint CM215 f/CM215 fw
1 2 3 4 5 6 7 8
11
16 15 14 13 12 11 10 9
44 Basic Operation
DocuPrint CM215 b
1 2 3 4 5 6
10
15 14 13 12 11 10 9 8 7
Basic Operation 45
Rear View
DocuPrint CM215 f/CM215 fw
13
12 2
11 3
10
9 4
8 7 6
DocuPrint CM215 b
8
7
6 1
4 3 2
46 Basic Operation
Automatic Document Feeder (ADF) (DocuPrint CM215
f/CM215 fw Only)
1 2 3
5
6
1 ADF Cover
2 Document Guides
3 ADF Glass
4 Document Glass
5 Document Feeder Tray
6 Document Cover
Basic Operation 47
Operator Panel
The operator panel has a 4-line by 28-character liquid crystal display (LCD), light-emitting diodes
(LED), control buttons, one-touch buttons, and numeric keypad, which allow you to control the printer.
(The one-touch buttons are available only on the DocuPrint CM215 f/CM215 fw.)
1* 2 3 4 5 6* 7 8 9* 10* 11 12
1 2
1 2 3
Wi-Fi
3 4
WPS
4 5 6
5 6
OK
7 8 9
7 8
0 # C
1* One-touch buttons Calls up the stored fax number registered in the Address
Book. The first eight fax numbers in the Address Book are
assigned to the buttons in row order, starting from the top
corner.
2 Copy button/LED Moves to the top level of the Copy menu.
3 Scan button/LED Moves to the top level of the Scan menu.
4 buttons Moves a cursor or highlight up or down.
5 buttons Moves a cursor or highlight left or right.
6* Job Status button/LED Moves to the top level of the Job Status menu.
7 System button/LED Moves to the top level of the System menu.
8 Numeric keypad DocuPrint CM215 f/CM215 fw
• Enters characters and numbers.
DocuPrint CM215 b
• Enters numbers.
9* Redial/Pause button • Re-dials a telephone number.
• Inserts a pause during dialing.
10* Speed Dial button Calls up a stored telephone number.
11 (Clear All) button Resets the current setting, and returns to the top level of
each service menu.
12 (Energy Saver) button/LED Lights up in the Sleep mode. Press this button to exit the
Sleep mode.
13 (Stop) button Cancels the current processing or pending job.
14 (Start) button Starts a job.
15 (Error) LED Lights up when the printer has an error.
16 (Data) LED Lights up for incoming, outgoing, or pending jobs.
17* C (Clear) button Deletes characters and numbers.
48 Basic Operation
18 # button Enters characters "(space) & ( )".
(DocuPrint CM215 f/CM215 fw only)
C (Clear) button Deletes numbers.
(DocuPrint CM215 b only)
19* Address Book button Pressing this button at the Fax menu, moves to the top
level of the Address Book menu.
20 button Confirms the entry of values.
21 (Back) button Returns to the previous screen.
22 LCD Panel Displays various settings, instructions, and error messages.
23 Print button/LED Moves to the top level of the Print menu.
24* Fax button/LED Moves to the top level of the Fax menu.
25 Color Mode button Switches the color mode.
26 B&W/Color LED Lights up to indicate which color mode is selected.
27** (WPS) button Starts Wi-Fi Protected Setup® (Push Button Configuration).
28** (Wi-Fi) LED Lights up when wireless connection is established, and
blinks in certain conditions.
*: This button/LED is available only on the DocuPrint CM215 f/CM215 fw.
**: This button/LED is available only on the DocuPrint CM215 fw.
NOTE:
• Moving to a different menu or returning to a previous screen cancels the current entry or setting. Make sure to
press the button to save the current entry or setting.
• For the DocuPrint CM215 f/CM215 fw, see "Using the Numeric Keypad" on page 320 for details on how to use
the numeric keypad to enter alphanumeric characters.
See also:
• "Wireless Problems (DocuPrint CM215 fw Only)" on page 364
Basic Operation 49
(Wi-Fi) LED Wi-Fi Printer Status Error Message
settings*
Blinking On No wireless LAN access point or Wireless Error
fast router on which the WPS 016-920 System Setup
operation is being performed Fail
found within the specified time
WPS Connection failure; Security Wireless Error
setting of the wireless LAN 016-921 System Setup
access point or router is WEP, Fail
which is unsupported on WPS.
*: You can enable/disable the Wi-Fi settings. For more information, see "Wi-Fi (DocuPrint CM215 fw
Only)" on page 282.
50 Basic Operation
Turning On the Printer
IMPORTANT:
• Do not use extension cords or power strips.
• The printer should not be connected to an uninterruptible power supply (UPS) system.
1 Connect the power cord to the power connector on the rear of your printer (see "Rear View" on
page 46).
NOTE:
• When you turn on the printer for the first time, follow the on-screen instructions on the LCD panel to
configure the initial settings of your printer.
See also:
• "Setting Initial Settings on the Operator Panel" on page 52
Basic Operation 51
Setting Initial Settings on the Operator Panel
You need to set the printer language, clock date, and time when you turn on the printer for the first
time. (Clock date and time are available only on the DocuPrint CM215 f/CM215 fw.)
When you turn on the printer, a wizard appears on the LCD panel. Follow the step below to set the
initial settings.
NOTE:
• If you do not start configuring the initial settings, Select Function appears on the LCD panel in three
minutes. After that, you can set the following initial setup by enabling Power On Wizard on the operator
panel if needed.
For more information about the operator panel, see "Understanding the Printer Menus" on page 274.
1 Select the language you want to use on the operator panel, and then press the button.
4 Select the appropriate time zone, and then press the button.
10 Press the button to complete the initial settings on the operator panel.
1 Select the language you want to use on the operator panel, and then press the button.
52 Basic Operation
Printing a Panel Settings Page
The Panel Settings page shows current settings for the operator panel menus.
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
Basic Operation 53
Power Saver Mode
The printer has a power saving feature which reduces power consumption during periods of inactivity.
This feature operates in two modes: Low Power mode and Sleep mode. As delivered, the printer
switches to the Low Power mode five minutes after the last job is finished. The printer then switches to
the Sleep mode after another six minutes of inactivity. When the printer is in the Low Power mode, the
LCD backlight turns off. In the Sleep mode, the (Energy Saver) button lights up. The LCD panel
goes blank and displays nothing.
The factory default settings of five minutes (Low Power mode) and six minutes (Sleep mode) are
changeable within the range of 5 to 30 minutes (Low Power mode) and 1 to 6 minutes (Sleep mode).
The printer returns to the ready-to-print state in about 25 seconds when re-activated.
NOTE:
• When the printer is in the Sleep mode, all buttons on the operator panel except for the (Energy Saver)
button do not function. To use the buttons on the operator panel, press the (Energy Saver) button to exit
the Power Saver mode.
See also:
• "Setting the Time for the Power Saver Mode" on page 318
54 Basic Operation
3
Printer Management Software
Use the Software Pack CD-ROM that is shipped with your printer to install a combination of software
programs, depending on your operating system.
This chapter includes:
• "Print and Scan Drivers" on page 56
• "CentreWare Internet Services (DocuPrint CM215 f/CM215 fw Only)" on page 57
• "Printer Setting Utility (Windows Only)" on page 58
• "SimpleMonitor (Windows Only)" on page 59
• "Launcher (Windows Only)" on page 60
• "Address Book Editor (DocuPrint CM215 f/CM215 fw Only)" on page 62
• "Express Scan Manager" on page 63
• "Setup Disk Creation Tool (Windows Only)" on page 64
• "DocuWorks (Windows Only) (DocuPrint CM215 f/CM215 fw Only)" on page 65
7 In the Administrator Password and Re-enter Password fields, enter a password for the
administrator.
8 In the Maximum Login Attempts field, enter the number of login attempts allowed.
Setting to 0 does not limit the number of login attempts.
9 Click Apply.
Your new password has been set and anyone with the administrator name and password can log
in and change the printer configuration and settings.
1 Right-click the SimpleMonitor printer icon on the taskbar at the bottom right of the screen.
2 Select Printer Status Window Properties.
The Printer Status Window Properties window appears.
You can also check the toner level of your printer and the job information on the Printer Status
window.
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Launcher.
The Launcher-Btype window appears.
The Address Book Editor is available only on the DocuPrint CM215 f/CM215 fw.
See also:
• "SimpleMonitor (Windows Only)" on page 59
Printer Setting Utility Opens the Printer Setting Utility.
See also:
• "Printer Setting Utility (Windows Only)" on page 58
Troubleshooting Opens the Troubleshooting Guide, which allows you to resolve issues
by yourself.
Address Book Editor Opens the Address Book Editor, which allows you to add and edit
(DocuPrint CM215 f/CM215 fw Address Book entries.
only)
See also:
• "Address Book Editor (DocuPrint CM215 f/CM215 fw Only)" on
page 62
Express Scan Manager Opens the Express Scan Manager.
See also:
• "Express Scan Manager" on page 63
See also:
• "Scanning From the Operator Panel - Scan to Application" on page 195
USB Connection
• For Windows
1 Connect the printer and the computer with the USB cable.
Refer to "USB Connection" on page 73.
2 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Using Installer to Set Up Connection and Install Software" on page 91.
• For Mac OS X
1 Connect the printer and the computer with the USB cable.
Refer to "USB Connection" on page 73.
2 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Configuring Printer and Installing Software on Mac OS X" on page 120.
3 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Configuring Printer and Installing Software on Windows" on page 89.
• For Mac OS X
3 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Configuring Printer and Installing Software on Mac OS X" on page 120.
3 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Configuring Printer and Installing Software on Windows" on page 89.
• For Mac OS X
3 Install the driver software on the computer from the Software Pack CD-ROM.
Refer to "Configuring Printer and Installing Software on Mac OS X" on page 120.
3
4
1 Ethernet Port
(DocuPrint CM215 f/CM215 fw only)
2 USB Port
4 Phone Connector
(DocuPrint CM215 f/CM215 fw only)
USB Connection
To connect the printer to a computer via USB:
1 Make sure that the printer is turned off and unplugged from the power source.
2 Connect the smaller USB connector into the USB port at the rear of the printer and the other end
of the cable into a USB port of the computer.
USB port
NOTE:
• Do not connect the printer USB cable to the USB slot available on the keyboard.
1 Make sure that the printer is turned off and all cables have been disconnected.
2 Connect one end of the Ethernet cable into the Ethernet port at the rear of the printer, and the
other end to an Ethernet port of a router or hub.
Ethernet port
NOTE:
• Connect the Ethernet cable, only if you need to setup a wired connection. Connecting the Ethernet cable
stops some features or functions for Wireless network.
Item Specification
Connectivity Wireless
Connectivity Standard IEEE 802.11b/802.11g compliant
Bandwidth 2.4 GHz
Data Transfer Rate IEEE 802.11b mode: 11, 5.5, 2, 1 Mbps
IEEE 802.11g mode: 54, 48, 36, 24, 18, 12, 9, 6 Mbps
Security 64 (40-bit key)/128 (104-bit key) WEP, WPA-PSK (TKIP, AES),
WPA2-PSK (AES) (IEEE 802.1x attestation function of WPA 1x non-
corresponds), Mixed Mode PSK
Certifications Wi-Fi, WPA2.0 (Personal)
Wi-Fi Protected Setup® (WPS)* Push Button Configuration (PBC), Personal Identification Number
(PIN)
*: WPS 2.0 compliant. WPS 2.0 works on access points with the following encryption types: Mixed Mode
PSK, WPA-PSK-AES, WPA2-PSK-AES, WPA-PSK-TKIP, Open (No Security)
Using the installer on the Software Pack CD-ROM (Windows Only) (Recommended for initial setup)
Refer to "Launching the Printer Setup Screen" on page 91.
WPS-PBC ( (WPS) button)*1
Refer to "WPS-PBC (WPS Button)" on page 77.
WPS-PBC (Operator Panel Menu)*1
Refer to "WPS-PBC (Operator Panel Menu)" on page 78.
WPS-PIN*2
Refer to "WPS-PIN" on page 79.
Auto SSID Setup
Refer to "Auto SSID Setup" on page 80.
Manual SSID Setup
Refer to "Manual SSID Setup" on page 81.
*1: WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register
devices required for wireless configuration, by starting WPS-PBC on the printer with the (WPS)
button or operator panel menu, and then pressing the button provided on the wireless LAN access point
(Registrar) or router. This setting is available only when the access point supports WPS-PBC.
*2: WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number) is a method to authenticate and
register devices required for wireless configuration, by entering PIN assignments in the printer and
computer. This setting, performed through access point, is available only when the access point of your
wireless router supports WPS.
1 Press and hold the (WPS) button on the printer for two seconds.
Confirm that the (Wi-Fi) LED starts to blink slowly and Press WPS Button on Router
appears on the LCD panel.
1 2
1 2 3
Wi-Fi
3 4
WPS
4 5 6
5 6
OK
7 8 9
7 8
0 # C
2 Start the WPS operation on the wireless LAN access point (Registrar) or router within two
minutes.
When the WPS operation is successful and the printer is rebooted, wireless LAN connection
setting is completed.
7 Confirm that the (Wi-Fi) LED starts to blink slowly and Press WPS Button on Router
appears, and then start the WPS-PBC on the wireless LAN access point (Registrar) or router
within two minutes.
When the WPS operation is successful and the printer is rebooted, wireless LAN connection
setting is completed.
6 Write down the displayed 8-digit PIN code, or select Print PIN Code and press the button
to print the PIN code.
5 Select the desired access point, and then press the button.
If the desired access point does not appear, go to "Manual SSID Setup" on page 81.
NOTE:
• Some hidden SSID may not be displayed. If the SSID is not detected, turn on SSID broadcast from the
access point.
7 Select the network mode from Infrastructure and Ad-hoc depending on your environment,
and then press the button.
If you select Infrastructure, proceed to step 8.
If you select Ad-hoc, proceed to step 9.
8 Select the encryption type from Mixed Mode PSK, WPA-PSK-TKIP, WPA2-PSK-AES, or WEP.
IMPORTANT:
• Be sure to use one of the supported encryption methods to protect your network traffic.
To use Mixed Mode PSK, WPA-PSK-TKIP, or WPA2-PSK-AES encryption:
a Select Mixed Mode PSK, WPA-PSK-TKIP, or WPA2-PSK-AES, and then press the
button.
b Enter the passphrase, and then press the button.
NOTE:
• A passphrase is an encryption key for WPA and WPA2 encryption which consists of 8 to 63 alphanumeric
characters. It may be described as a key on some access points or routers. For details, refer to the
manual supplied with the access point or router.
When the setup is successful and the screen returns to Select Function, wireless LAN
connection setting is completed.
To use WEP encryption:
a Select WEP, and then press the button.
b Enter the WEP key, and then press the button.
c Select the desired transmit key from WEP Key 1 to WEP Key 4, and then press the
button.
When the setup is successful and the screen returns to Select Function, wireless LAN
connection setting is completed.
12 Repeat steps 10 to 11 to enter all of the digits in the IP address, and then press the button.
15 Enter the value of the subnet mask using the numeric keypad.
17 Repeat steps 15 to 16 to set subnet mask, and then press the button.
20 Enter the value of the gateway address using the numeric keypad.
21 Press the button.
The next digit is selected.
22 Repeat steps 20 to 21 to set gateway address, and then press the button.
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 Select Panel from IP Address Mode, and then enter the values in IP Address, Subnet Mask,
and Gateway Address.
5 Click the Restart printer to apply new settings button to take effect.
See also:
• "Dynamic Methods of Setting the Printer’s IP Address" on page 84
The IP address is assigned to your printer. To verify the setting, display the web browser on any
computer connected to the network and enter the IP address into the address bar on the browser. If
the IP address is set up correctly, the CentreWare Internet Services displays in your browser.
2 Look under the IPv4 heading on the Wired Network or Wireless Network section of the System
Settings page to confirm that the IP address, subnet mask and gateway address are appropriate.
3 Enter "ping xxx.xxx.xxx.xxx" (xxx.xxx.xxx.xxx is the IP address of your printer), and then press
the Enter key.
Receiving the reply from the printer IP address means that the printer is appropriately connected
to the network.
4 On the Wired Network or Wireless Network section of the System Settings page, confirm the
IP address next to IP Address under the IPv4 heading. If the IP address is 0.0.0.0, wait for a few
minutes to resolve the IP address automatically, and then print the System Settings page again.
If the IP address is not resolved automatically, see "Assigning an IP Address Manually" on
page 85.
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
See also:
• "Assigning an IP Address Manually" on page 85
4 Find the IP address under Wired Network/Wireless Network on the System Settings page.
If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and
then print the System Settings page again.
If the IP address is not resolved automatically, see "Assigning an IP Address Manually" on
page 85.
9 Click Add.
10 Click OK.
3 If you agree to the terms of the License Agreement, choose I accept the terms of the license
agreement, and then click Next.
4 Confirm SSID and Printer Name on the screen, and then click Next.
Software automatically detects your printer and installs required driver and software.
5 Click Finish to exit the wizard when the Ready to Print! screen appears. If necessary, click
Print Test Page to print a test page.
3 Click Finish to exit the wizard when the Ready to Print! screen appears. If necessary, click
Print Test Page to print a test page.
5 Check and configure the printer information such as a printer name, default printer/scanner
settings, printer sharing setting, specify whether to install the fax driver, and then click Next.
6 Select the check box of the software and documentation you want to install, and then click
Install.
7 Click Finish to exit the wizard when the Ready to Print! screen appears. If necessary, click
Print Test Page to print a test page.
2 If you agree to the terms of the License Agreement, choose I accept the terms of the license
agreement, and then click Next.
NOTE:
• The XML Paper Specification (XPS) driver is supported on the following operating systems: Windows Vista,
Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server
2008 R2, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, and Windows Server
2012.
7 Click Open.
8 Click OK.
9 Select your printer name and click Next.
10 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box
displayed under the Printer name.
11 Click Next.
Installation starts.
If the User Account Control dialog box appears, click Continue.
NOTE:
• If you are an administrator on the computer, click Continue; otherwise, contact your administrator to
continue the desired action.
12 Upon completion of the driver installation, click Print a test page to print a test page.
13 Click Finish.
7 Click Open.
8 Click OK.
9 Select your printer name and click Next.
10 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box.
11 Click Next.
Installation starts.
12 If you do not share your printer, select Do not share this printer.
If you share your printer, select Share this printer so that others on your network can find
and use it.
13 Click Next.
14 Upon completion of the driver installation, click Print a test page to print a test page.
15 Click Finish.
NOTE:
• If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue
the desired action.
7 Click Open.
8 Click OK.
9 Select your printer name and click Next.
10 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
11 If you do not share your printer, select Do not share this printer.
If you share your printer, select Share this printer so that others on your network can find
and use it.
12 Click Next.
13 To use this printer as the default printer, select the Set as the default printer check box.
14 Upon completion of the driver installation, click Print a test page to print a test page.
15 Click Finish.
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and
move the mouse down, and then select Settings.
2 Click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices
and Printers.
9 Click Open.
10 Click OK.
11 Select your printer name and click Next.
12 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
If the User Account Control dialog box appears, click Yes.
NOTE:
• If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue
the desired action.
13 If you do not share your printer, select Do not share this printer.
If you share your printer, select Share this printer so that others on your network can find
and use it.
14 Click Next.
15 To use this printer as the default printer, select the Set as the default printer check box.
16 Upon completion of the driver installation, click Print a test page to print a test page.
17 Click Finish.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address in the Hostname or IP
address box, and then click Next.
If the User Account Control dialog box appears, click Continue.
NOTE:
• If you are an administrator on the computer, click Continue; otherwise, contact your administrator to
continue the desired action.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver
File" on page 95.
9 Click Open.
10 Click OK.
11 Select your printer name and click Next.
12 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box.
13 Click Next.
Installation starts.
14 Upon completion of the driver installation, click Print a test page to print a test page.
15 Click Finish.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address in the Hostname or IP
address box, and then click Next.
If the User Account Control dialog box appears, click Continue.
NOTE:
• If you are an administrator on the computer, click Continue; otherwise, contact your administrator to
continue the desired action.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver
File" on page 95.
9 Click Open.
10 Click OK.
11 Select your printer name and click Next.
12 To change the printer name, enter the printer name in the Printer name box.
To use this printer as the default printer, select the Set as the default printer check box.
13 Click Next.
Installation starts.
14 If you do not want your printer shared, select Do not share this printer. Otherwise, select Share
this printer so that others on your network can find and use it.
15 Click Next.
16 Upon completion of the driver installation, click Print a test page to print a test page.
17 Click Finish.
NOTE:
• If you are an administrator on the computer, click Continue; otherwise, contact your administrator to
continue the desired action.
5 Click Have Disk to display the Install From Disk dialog box.
6 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver
File" on page 95.
7 Click Open.
8 Click OK.
9 Select your printer name and click Next.
10 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
11 If you do not want your printer shared, select Do not share this printer. Otherwise, select Share
this printer so that others on your network can find and use it.
12 Click Next.
13 To use this printer as the default printer, select the Set as the default printer check box.
14 Upon completion of the driver installation, click Print a test page to print a test page.
15 Click Finish.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address in the Hostname or IP
address box, and then click Next.
If the User Account Control dialog box appears, click Yes.
NOTE:
• If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue
the desired action.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver
File" on page 95.
9 Click Open.
10 Click OK.
11 Select your printer name and click Next.
12 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
13 If you do not want your printer shared, select Do not share this printer. Otherwise, select Share
this printer so that others on your network can find and use it.
14 Click Next.
15 To use this printer as the default printer, select the Set as the default printer check box.
16 Upon completion of the driver installation, click Print a test page to print a test page.
17 Click Finish.
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and
move the mouse down, and then select Settings.
2 Click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices
and Printers.
5 Select Add a printer using a TCP/IP address or host name, and then click Next.
6 Select TCP/IP Device from Device type, and enter the IP address in the Hostname or IP
address box, and then click Next.
7 Click Have Disk to display the Install From Disk dialog box.
8 Click Browse, and then select the extracted setup information (.inf) file in "Getting the Driver
File" on page 95.
9 Click Open.
10 Click OK.
11 Select your printer name and click Next.
12 To change the printer name, enter the printer name in the Printer name box, and then click Next.
Installation starts.
If the User Account Control dialog box appears, click Yes.
NOTE:
• If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue
the desired action.
13 If you do not want your printer shared, select Do not share this printer. Otherwise, select Share
this printer so that others on your network can find and use it.
14 Click Next.
15 To use this printer as the default printer, select the Set as the default printer check box.
16 Upon completion of the driver installation, click Print a test page to print a test page.
17 Click Finish.
4 Click Next.
5 Select the Print Server check box, and then click Next.
6 Click Install.
4 Click Next.
5 Select the Print Server check box, and then click Next.
6 Click Install.
1 For Windows 7 and Windows Server 2008 R2, click Start → Devices and Printers.
For Windows Vista, click Start → Control Panel → Hardware and Sound → Printers.
For Windows Server 2008, click Start → Control Panel → Printer.
For Windows 8, on the Desktop screen, place the mouse pointer in the upper right corner of the
screen and move the mouse down, and then select Settings. Click Control Panel → Hardware
and Sound → Devices and Printers.
For Windows Server 2012, on the Desktop screen, place the mouse pointer in the upper right
corner of the screen and move the mouse down, and then select Settings. Click Control Panel
→ Hardware → Devices and Printers.
5 If prompted, install the print driver on your computer. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.
6 Complete the additional steps in the wizard, and then click Finish.
7 Print a test page to verify printer installation.
a Open the Devices and Printers or Printers folder by performing step 1.
b Right-click the printer you just created, and then click Printer properties (Properties for
Windows Vista and Windows Server 2008).
c On the General tab, click Print Test Page. When a test page is printed successfully, the
installation is complete.
• For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, and
Windows Server 2003 x64 Edition
4 Click Additional Drivers and select the operating systems of all network clients using this
printer.
5 Click OK.
If the files are not present in your computer, and then you will be prompted to insert the server
operating system CD.
4 Click Continue.
5 Select the Share this printer check box, and then enter a name in the Share name text box.
6 Select Additional Drivers and select the operating systems of all network clients using this
printer.
7 Click OK.
8 Click Apply, and then click OK.
• For Windows Server 2008 and Windows Server 2008 64-bit Edition
5 Click OK.
6 Click Apply, and then click OK.
4 Click Additional Drivers and select the operating systems of all network clients using this
printer.
5 Click OK.
6 Click Apply, and then click OK.
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and
move the mouse down, and then select Settings.
2 Click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices
and Printers.
5 Click Additional Drivers and select the operating systems of all network clients that print to the
printer.
6 Click OK.
7 Click Apply, and then click OK.
• For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, and
Windows Server 2003 x64 Edition
Wait for the driver information to be copied from the server computer to the client computer, and
for a new printer object to be added to the Printers and Faxes folder. The time taken to copy
varies based on the network traffic.
• For Windows Server 2008 and Windows Server 2008 64-bit Edition
1 Click Start → Computer → Network (Start → Network for Windows Server 2008 R2).
2 Locate the host name of the server computer, and then double-click the host name.
3 Right-click the shared printer name, and then click Connect.
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and
move the mouse down, and then select Settings.
2 Click Control Panel → Network and Internet → View network computers and devices.
3 Locate the host name of the server computer, and then double-click the host name.
4 Right-click the shared printer name, and then click Connect.
5 Click Install driver.
6 Wait until the driver is copied from the server to the client computer. A new printer object will be
added to the Devices and Printers folder. The time taken for these activities varies based on
network traffic.
• For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, and
Windows Server 2003 x64 Edition
1 Click start (Start for Windows Server 2003/Windows Server 2003 x64 Edition) → Printers and
Faxes.
2 Click Add a printer (Add Printer for Windows Server 2003/Windows Server 2003 x64 Edition)
to launch the Add Printer Wizard.
3 Click Next.
4 Select A network printer, or a printer attached to another computer, and then click Next.
5 Click Browse for a printer, and then click Next.
6 Select the printer, and then click Next.
If the printer is not listed, click Back and enter in the path of the printer in the text box.
If this is a new printer, you may be prompted to install a print driver. If no system driver is
available, specify the location where the driver is available.
7 Select Yes if you want this printer to be set as the default printer, and then click Next.
8 Click Finish.
5 Click Finish.
If a test page is printed successfully, the installation is complete.
5 Click Finish.
If a test page is printed successfully, the installation is complete.
1 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and
move the mouse down, and then select Settings.
2 Click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices
and Printers.
Installing Software
1 Run the Software Pack CD-ROM on the Mac OS X.
2 Double-click the CD-ROM icon displayed on the desktop.
3 Double-click the installer icon.
NOTE:
• For the Mac OS X 10.4.11, click Continue on the confirmation message.
7 Click Add.
5 Select the printer connected via Bonjour from the Printer Name (Name for Mac OS X 10.8) list.
Name and Print Using (Use for Mac OS X 10.8) are automatically entered.
6 Click Add.
8 Click Add.
7 Click Add.
6 Click Add.
8 Click Add.
5 Click Add.
6 Click Default Browser in the Printer Browser dialog box.
7 Select the printer connected via USB from the Printer Name list.
Name, Location and Print Using are automatically entered.
8 Click Add.
4 Click Add.
5 Click Default Browser in the Printer Browser dialog box.
6 Select the printer connected via Bonjour from the Printer Name list.
Name and Print Using are automatically entered.
7 Click Add.
4 Click Add.
5 Click IP Printer in the Printer Browser dialog box.
6 Select Line Printer Daemon - LPD for Protocol.
7 Enter the IP address of the printer in the Address area.
8 Select FX for Print Using, and then select the model of your printer.
NOTE:
• When the printing is set up using IP printing, the queue name is displayed as blank. You do not need to
specify it.
9 Click Add.
WARNING:
• Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper.
When paper jam occurs, it may cause short-circuit and eventually a fire accident.
See also:
• "Loading Print Media in the Multipurpose Feeder (MPF)" on page 134
• "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 142
• "Loading Envelope in the Multipurpose Feeder (MPF)" on page 139
• "Loading Envelope in the Priority Sheet Inserter (PSI)" on page 144
• "Printing on Custom Size Paper" on page 162
NOTE:
• You cannot load the following documents in the ADF. Be sure to place them on the document glass.
Curled originals Pre-punched paper
Lightweight originals Folded, creased or torn originals
Cut and paste originals Carbon paper
WARNING:
• Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper.
When paper jam occurs, it may cause short-circuit and eventually a fire accident.
NOTE:
• SEF and LEF indicate the paper feed direction; SEF stands for short-edge feed. LEF stands for long-
edge feed.
• Use only laser print media. Do not use ink jet paper in this printer.
See also:
• "Loading Print Media in the Multipurpose Feeder (MPF)" on page 134
• "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 142
• "Loading Envelope in the Multipurpose Feeder (MPF)" on page 139
• "Loading Envelope in the Priority Sheet Inserter (PSI)" on page 144
Printing on print media that differs from the paper size or paper type selected on the print driver may
lead to paper jams. To make sure that printing is correctly done, select the correct paper size and
paper type.
Capacity
The MPF can hold:
• 150 sheets of standard paper
• 16.2 mm (0.64 inches) of thick paper
• One sheet of coated paper
• Five envelopes
• 16.2 mm (0.64 inches) of labels
The PSI can hold:
• 10 sheets of standard paper or one sheet of other paper
NOTE:
• When you use the MPF for the first time, open the front cover by pulling out the instruction sheet.
NOTE:
• When you use the MPF for the first time, remove the instruction sheet attached to the PSI with adhesive
tape.
• Read the instruction sheet before you use the PSI.
6 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the
edges of the stack on a level surface.
7 Load print media on the MPF with the top edge first and with the recommended print side facing
up.
9 Pinch the length guide and slide it towards the printer until it touches the print media.
NOTE:
• Depending on the size of print media, first slide the slide bar backward until it stops, and then pinch the
length guide and slide it backward until it touches print media.
11 Select the paper type from the print driver if the loaded print media is not plain paper. If a user-
specified print media is loaded in the MPF, you must specify the paper size setting by using the
print driver.
NOTE:
• For more information about setting the paper size and type on the print driver, refer to the Help provided
for the print driver.
NOTE:
• For standard-size paper, adjust the length guide and paper width guides first and then set paper.
To prevent DL and Monarch from being wrinkled, they are recommended to be loaded with the print-
side facing up, flap opened, and facing you.
NOTE:
• When you load the envelopes in the long-edge feed (LEF) orientation, be sure to specify the landscape
orientation on the print driver.
IMPORTANT:
• Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the
printer.
NOTE:
• If you do not load envelopes in the MPF right after they have been removed from the packaging, they may
bulge. To avoid jams, flatten them as shown below when loading them in the MPF.
• To confirm the correct orientation of envelopes, see the instruction on the Envelope/Paper Setup Navigator on
the print driver.
2 Slide the PSI forward, and then align the PSI to the marking on the MPF.
5 Load print media on the PSI with the top edge first and with the recommended print side facing
up.
6 Adjust the paper width guides until they rest lightly against the edges of the stack of print media.
7 Select the paper type from the print driver if the loaded print media is not plain paper. If a user-
specified print media is loaded in the PSI, you must specify the paper size setting by using the
print driver.
NOTE:
• For more information about setting the paper size and type on the print driver, refer to the Help provided for
the print driver.
IMPORTANT:
• Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the
printer.
NOTE:
• If you do not load envelopes in the PSI right after they have been removed from the packaging, they may
bulge. To avoid jams, flatten them as shown below when loading them in the PSI.
• To confirm the correct orientation of envelopes, see the instruction on the Envelope/Paper Setup Navigator on
the print driver.
NOTE:
• When printing on curled paper, straighten the paper and then insert it into the feeder.
3 From Duplex, select either Flip on Long Edge or Flip on Short Edge to define the way 2-sided
print pages are bound.
4
5
6
7
2 After the even pages are printed, remove the paper stack from the center output tray.
NOTE:
• Warped or curled prints can cause paper jams. Straighten them before setting.
3 Stack the prints and set them as they are (with the blank side facing up) into the MPF, and then
press the button.
Pages are printed in the order of page 1 (back of page 2), page 3 (back of page 4), and then
page 5 (back of page 6).
NOTE:
• Printing on both sides of the paper is not possible if the document consists of various sizes of paper.
2 After the even pages are printed, remove the paper stack from the center output tray.
NOTE:
• Warped or curled prints can cause paper jams. Straighten them before setting.
3 Stack the prints and set them as they are (with the blank side face up) into the PSI, and then
press the button.
Pages are printed in order of page 1 (back of page 2), page 3 (back of page 4), and then page 5
(back of page 6).
NOTE:
• Printing on both sides of the paper is not possible if the document consists of various sizes of paper.
NOTE:
• When you pull out envelopes or small size print media from the center output tray, lift up the scanner.
See also:
• "Understanding the Printer Menus" on page 274
5 Select the correct paper size for the print media loaded, and then press the button.
5 Select the correct paper type for the print media loaded, and then press the button.
4 To adjust print settings not available from the first screen, such as Paper Size, Paper Type, or
MPF Orientation, click Preferences.
The Printing Preferences dialog box appears.
4 To adjust system settings not available from the first screen, such as Pages per Sheet, Output
Color, or Paper Type, select the desired pane from the drop-down menu.
5 Specify the print settings. For more information, click the ? button.
6 Click Print to send the job to the selected printer.
NOTE:
• Printing is canceled only for the current job. All the following jobs will continue to print.
2 Double-click the printer you selected when you sent the job.
A list of print jobs appears in the printer window.
1 For Mac OS X 10.4.11-10.6, display System Preferences, and then click Print & Fax.
For Mac OS X 10.7-10.8, display System Preferences, and then click Print & Scan.
2 Right-click the icon for your printer, and then select Printing Preferences.
The printer’s Printing Preferences screen appears.
3 Make selections on the driver tabs, and then click OK to save your selections.
NOTE:
• For more information about Windows print driver options, click Help on the print driver tab to view the Help.
1 With the desired document or graphic open in your application, access the Print dialog box.
2 Select your printer and click Preferences to open the print driver.
3 Make selections on the driver tabs.
NOTE:
• In Windows, you can save current printing options with a distinctive name and apply them to other print
jobs. Make selections on the Paper/Output, Graphics, Layout, or Watermarks/Forms tab, and then
click Save under Favorites on the Paper/Output tab. Click Help for more information.
1 With the document open in your application, click File, and then click Print.
2 Select your printer from Printer.
3 Select the desired printing options from the menus and drop-down list boxes that are displayed.
NOTE:
• In Mac OS X, click Save As (Save Current Settings as Preset for Mac OS X 10.8) on the Presets
menu screen to save the current printer settings. You can create multiple presets and save each with its
own distinctive name and printer settings. To print jobs using specific printer settings, click the applicable
saved preset in the Presets menu.
7 To assign a paper name, select the Name the Paper Size check box, and then enter the name in
Paper Name. Up to 14 characters can be used for the paper name.
8 Click OK.
9 Click Print in the Print dialog box to start printing.
7 Click Help.
See also:
• "SimpleMonitor (Windows Only)" on page 59
See also:
• "CentreWare Internet Services (DocuPrint CM215 f/CM215 fw Only)" on page 57
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
NOTE:
• Factory defaults may vary for different regions.
To select a new value as a default menu setting:
3 Select the desired menu or menu item, and then press the button.
• If the selection is a menu, the menu is opened and the list of menu items appears.
• If the selection is a menu item, the default menu setting for the menu item is displayed with a
highlight.
Each menu item has a list of values for the menu item. A value can be:
• A phrase or word to describe a setting
• A numerical value that can be changed
• An On or Off setting
6 To continue setting other items, select the desired menu. Press the (Back) or button to
return to the previous menu.
To quit setting new values, press the System button, and then press the (Back) or button
to return to the Select Function screen.
These settings are active until new ones are selected or the factory defaults are restored.
Note that the print driver settings have precedence over the settings made on the operator panel.
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 Select the desired value, and then click the Apply New Settings or Restart printer to apply
new settings button.
Note that the print driver settings have precedence over the settings made on the Printer Settings
Utility.
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility appears.
4 Select the desired language from Panel Language, and then click the Apply New Settings
button.
Copying 169
Loading Paper for Copying
The instructions for loading print documents are the same whether you are printing, faxing, or copying.
(The fax feature is available only on the DocuPrint CM215 f/CM215 fw.)
See also:
• "Usable Print Media" on page 131
• "Loading Print Media" on page 133
170 Copying
Preparing a Document
You can use the document glass or the automatic document feeder (ADF) to load an original
document for copying, scanning and sending a fax. (The ADF and fax feature are available only for
the DocuPrint CM215 f/CM215 fw.) You can load up to 15 sheets of 64 gsm documents for one job
using the ADF or one sheet at a time using the document glass.
IMPORTANT:
• Avoid loading documents that are smaller than 148.0 × 210.0 mm (5.83 × 8.27 inch) or larger than 215.9 ×
355.6 mm (8.5 × 14 inch), different sizes or weights together, booklets, pamphlets, transparencies, or
documents having other unusual characteristics in ADF.
• Carbon-paper or carbon-backed paper, coated paper, onion skin or thin paper, wrinkled or creased paper,
curled or rolled paper or torn paper cannot be used in ADF.
• Do not use the documents with staples, paper clips or exposed to adhesives or solvent based materials such
as glue, ink and correcting fluid in ADF.
NOTE:
• To get the best scan quality, especially for color or gray scale images, use the document glass instead of the
ADF.
Copying 171
Making Copies From the Document Glass
NOTE:
• A computer connection is not required for copying.
• For the DocuPrint CM215 f/CM215 fw, make sure that no document is in the ADF. If any document is detected
in the ADF, it takes priority over the document on the document glass.
• Dust on the document glass may cause black spots on the copy printout. For best results, clean the document
glass before use. For more information, see "Cleaning the Scanner" on page 383.
To make a copy from the document glass:
2 Place the document facing down on the document glass and align it with the registration guide on
the top left corner of the document glass.
CAUTION:
• Do not apply excessive force to hold thick document on the document glass. It may break the
glass and cause injuries.
172 Copying
4 Press the Copy button.
5 Customize the copy settings such as the number of copies, copy size, and image quality.
See also:
• "Setting Copy Options" on page 175
To clear the settings, use the (Clear All) button.
Copying 173
Making Copies From the ADF (DocuPrint CM215
f/CM215 fw Only)
IMPORTANT:
• Do not load more than 15 sheets on the ADF or allow more than 15 sheets to be fed to the document output
tray. The document output tray should be emptied before it holds more than 15 sheets or your source
documents may be damaged.
NOTE:
• To get the best scan quality, especially for color or gray scale images, use the document glass instead of the ADF.
• A computer connection is not required for copying.
• You cannot load the following documents in the ADF. Be sure to place them on the document glass.
Curled originals Pre-punched paper
Lightweight originals Folded, creased or torn originals
Cut and paste originals Carbon paper
1 Load up to 15 sheets of 64 gsm documents facing up on the ADF with top edge of the documents
in first. Then adjust the document guides to the correct document size.
NOTE:
• Be sure to adjust the document guides before copying a legal-size document.
174 Copying
Setting Copy Options
Set the following options for the current copy job before pressing the (Start) button to make
copies.
NOTE:
• After a copy job is completed, the copy options would be kept until the screen returns to Select Function
(auto-reset or the (Back) button is pressed), the (Clear All) button is pressed, or the Copy button is
pressed again.
This section includes:
• "Number of Copies" on page 176
• "Color" on page 176
• "Collated" on page 177
• "Reduce/Enlarge" on page 178
• "Document Size" on page 180
• "Original Type" on page 181
• "Lighten/Darken" on page 182
• "Sharpness" on page 183
• "Auto Exposure" on page 184
• "Color Balance R" on page 184
• "Color Balance G" on page 184
• "Color Balance B" on page 185
• "Gray Balance" on page 185
• "N-Up" on page 186
• "Margin Top/Bottom" on page 188
• "Margin Left/Right" on page 189
• "Margin Middle" on page 190
Copying 175
Number of Copies
Specify the number of copies from 1 to 99.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
Color
Select a mode from color or black and white copying.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
176 Copying
Collated
Sort the copy outputs. For examples, if you make two copies of three page documents, first set of
three-pages documents will be printed followed by the second set.
NOTE:
• Copying documents with a large amount of data may exhaust available memory. If a memory shortage occurs,
cancel the collating by turning Collated to Off on the operator panel.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
5 If necessary, customize the copy settings such as the number of copies, copy size, and image
quality.
See also:
• "Setting Copy Options" on page 175
Copying 177
Reduce/Enlarge
Reduce or enlarge the size of a copied image, from 25% to 400%.
NOTE:
• When you make a reduced copy, black lines may appear at the bottom of your copy. Size reducing may cause
black lines to appear at the bottom of copies.
• This item is available only when N-Up is set to Off or Manual.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
• mm series
NOTE:
• Asterisk (*) is the factory default setting.
200%
A5→A4 (141%)
A5→B5 (122%)
100%*
B5→A5 (81%)
A4→A5 (70%)
50%
• inch series
200%
Stmt→Lgl (154%)
Stmt→Ltr (129%)
100%*
Lgl→Ltr (78%)
Ldgr→Ltr (64%)
50%
178 Copying
NOTE:
• You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press the
button to increase the zoom ratio or press the button to reduce the zoom ratio in 1% interval. See the
following table for specific zoom ratios.
Copy A5 B5 A4
Original
A5 100% 122% 141%
B5 81% 100% 115%
A4 70% 86% 100%
The methods to load print media vary depending on the size and orientation of the print media.
For details, refer to "Loading Print Media in the Multipurpose Feeder (MPF)" on page 134 or
"Loading Print Media in the Priority Sheet Inserter (PSI)" on page 142.
For print media that can be loaded, refer to "Usable Print Media" on page 131.
5 If necessary, customize the copy settings such as the number of copies, and image quality.
See also:
• "Setting Copy Options" on page 175
Copying 179
Document Size
Specify the default document size.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
A4 (210 × 297mm)*
A5 (148 × 210mm)
B5 (182 × 257mm)
Letter (8.5 × 11")
Folio (8.5 × 13")
(DocuPrint CM215 f/CM215 fw only)
Legal (8.5 × 14")
(DocuPrint CM215 f/CM215 fw only)
Executive (7.25 × 10.5")
5 If necessary, customize the copy settings such as number of copies, copy size, and image
quality.
See also:
• "Setting Copy Options" on page 175
180 Copying
Original Type
Select the copy image quality.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
5 If necessary, customize the copy settings such as the number of copies and copy size.
See also:
• "Setting Copy Options" on page 175
Copying 181
Lighten/Darken
Adjust density level to create lighter or darker copy of original document.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
Lighten2 Makes the copy lighter than the original. Works well with dark print.
Lighten1
Normal* Works well with standard type or printed documents.
Darken1 Makes the copy darker than the original. Works well with light print or
Darken2 faint pencil markings.
5 If necessary, customize the copy settings such as the number of copies, copy size, and image
quality.
See also:
• "Setting Copy Options" on page 175
182 Copying
Sharpness
Adjust the sharpness to make the copy sharper or softer than the original.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
5 If necessary, customize the copy settings such as the number of copies, copy size, and image
quality.
See also:
• "Setting Copy Options" on page 175
Copying 183
Auto Exposure
Suppress the background of the original to enhance text on the copy.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
5 If necessary, customize the copy settings such as the number of copies, copy size, and image
quality.
See also:
• "Setting Copy Options" on page 175
Color Balance R
Specify the default color balance level of red within the range of -2 to +2.
Color Balance G
Specify the default color balance level of green within the range of -2 to +2.
184 Copying
Color Balance B
Specify the default color balance level of blue within the range of -2 to +2.
Gray Balance
Specify the default gray balance level within the range of -2 to +2.
NOTE:
• This option is effective only for black and white copying.
Copying 185
N-Up
Print two original images to fit onto one sheet of paper.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
186 Copying
4 Select the desired setting, and then press the button.
NOTE:
• Asterisk (*) is the factory default setting.
5 If necessary, customize the copy settings such as the number of copies, copy size (only for Off
or Manual) and image quality.
See also:
• "Setting Copy Options" on page 175
Copying 187
Margin Top/Bottom
Specify the top and bottom margins of the copy.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
4 Press the or button or enter the desired value using the numeric keypad, and then press
the button.
NOTE:
• Asterisk (*) is the factory default setting.
5 If necessary, customize the copy settings such as the number of copies, copy size, and image
quality.
See also:
• "Setting Copy Options" on page 175
188 Copying
Margin Left/Right
Specify the left and right margins of the copy.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
4 Press the or button or enter the desired value using the numeric keypad, and then press
the button.
NOTE:
• Asterisk (*) is the factory default setting.
5 If necessary, customize the copy settings such as the number of copies, copy size, and image
quality.
See also:
• "Setting Copy Options" on page 175
Copying 189
Margin Middle
You can specify the middle margin of the copy.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
4 Press the or button or enter the desired value using the numeric keypad, and then press
the button.
NOTE:
• Asterisk (*) is the factory default setting.
5 If necessary, customize the copy settings such as the number of copies, copy size, and image
quality.
See also:
• "Setting Copy Options" on page 175
190 Copying
Changing the Default Settings
The COPY menu options such as color mode and image quality can be set to your most frequent use
modes.
To create your own default settings:
4 Select the desired menu item and then press the button.
5 Select the desired setting or enter the value using the numeric keypad and then press the
button.
Copying 191
192 Copying
7
Scanning
Scanning 193
Scanning Overview
You can use your printer to turn pictures and text into editable images on your computer.
The resolution setting to use when you scan an item depends on the item type and how you plan to
use the image or document after you scan it into your computer. For the best results, use these
recommended settings.
Type Resolution
Documents 300 dpi black-and-white or 200 dpi grayscale or
color
Documents of poor quality or that contain small text 400 dpi black-and-white or 300 dpi grayscale
Photographs and pictures 100–200 dpi color or 200 dpi grayscale
Images for an inkjet printer 150–300 dpi
Images for a high-resolution printer 300–600 dpi
Scanning beyond these recommended resolutions may exceed the capabilities of the application. If
you require a recommended resolution mentioned in the above table, reduce the size of the image by
previewing (or pre-scan) and crop it before scanning the image.
194 Scanning
Scanning to a Computer
This section includes:
• "Scanning From the Operator Panel - Scan to Application" on page 195
• "Scanning From the Operator Panel - Scan to WSD (DocuPrint CM215 f/CM215 fw Only)" on
page 196
• "Scanning Using the TWAIN Driver" on page 198
• "Scanning Using the WIA Driver" on page 200
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
Scanning 195
Scanning From the Operator Panel - Scan to WSD
(DocuPrint CM215 f/CM215 fw Only)
If the printer is connected to a computer via network using Web Services on Devices (WSD), you can
use the Scan to WSD function to send scanned images to a computer.
NOTE:
• To use Scan to WSD, you need to setup connection using WSD.
• WSD is supported only on Windows Vista®, Windows 7 and Windows 8.
For Windows 7:
196 Scanning
Procedures for WSD Scan
1 Load the document(s) facing up with top edge in first into the ADF or place a single document
facing down on the document glass.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
5 Select a desired computer you want to send the scan job, and then press the button.
Scanning 197
Scanning Using the TWAIN Driver
Your printer supports the Tool Without An Interesting Name (TWAIN) driver for scanning images.
TWAIN is one of the standard components provided by Windows XP, Windows Server® 2003,
Windows Server 2008, Windows Server 2008 R2, Windows Vista, Windows 7, Windows 8, Windows
Server 2012, and Mac OS X 10.4/10.5/10.6/10.7/10.8, and works with various scanners.
The following procedure uses Windows 7 as an example.
NOTE:
• Make sure that the printer is connected to the computer with a USB cable or to a network.
The following procedure to scan an image uses Microsoft Clip Organizer as an example.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
2 Click Start → All Programs → Microsoft Office → Microsoft Office 2010 Tools → Microsoft
Clip Organizer.
198 Scanning
6 Select your scanning preferences and click Preview to display the preview image.
NOTE:
• For the DocuPrint CM215 f/CM215 fw, Preview is grayed out and disabled when you select Document
Feeder Tray from Scan From.
• File type of scanned data vary depends on application on computer.
7 Select the desired properties from the Image Quality and Image Options tabs.
8 Click Scan to start scanning.
The scanned image file is generated.
Scanning 199
Scanning Using the WIA Driver
Your printer also supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is
one of the standard components provided by Windows XP and later operating systems and works with
digital cameras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan an image
and easily manipulate those images without using additional software.
The following procedure uses Windows 7 as an example.
NOTE:
• Make sure that the printer is connected to the computer using the USB cable.
1 For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into
the ADF or place a single document facing down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
4 Select your scanning preferences and click Adjust the quality of the scanned picture to
display the Advanced Properties window.
5 Select the desired properties including brightness and contrast, and then click OK.
6 Click Scan to start scanning.
200 Scanning
7 Click the Paint button → Save as.
8 Enter a picture name, and select a file format and destination to save the picture.
Scanning 201
Scanning to a Computer or Server via SMB/FTP
(DocuPrint CM215 f/CM215 fw Only)
This section includes:
• "Overview" on page 202
• "Confirming a Login name and Password" on page 204
• "Specifying a Destination to Store the Document" on page 206
• "Configuring the Printer Settings" on page 219
• "Sending the Scanned File to the Network" on page 225
Overview
The Scan to Server/Computer feature allows you to scan documents and send the scanned document
to a network computer via the FTP or SMB protocol.
Computer
FTP Server
Scan
Using FTP
Using SMB
Computer
You can select the kind of the server and specify a destination to store the scanned document with the
CentreWare Internet Services or the Address Book Editor.
The following items are required to use the Scan to Server/Computer feature.
• Using SMB
To transfer data via SMB, your computer must run on one of the following operating systems that
includes folder sharing.
For Mac OS X, a shared user account is required on the Mac OS X.
• Windows Server 2003
• Windows Server 2008
• Windows Server 2008 R2
• Windows Server 2012
• Windows XP
• Windows Vista
• Windows 7
• Windows 8
• Mac OS X 10.4/10.5/10.6
202 Scanning
• Using FTP
To transfer data via FTP, one of the following FTP servers and an account to the FTP server
(login name and password) are required.
• Windows XP
FTP service of Microsoft Internet Information Server 3.0/4.0 or Internet Information Services
5.0/5.1
• Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008, and Windows
Server 2008 R2
FTP service of Microsoft Internet Information Services 6.0
• Windows 8 and Windows Server 2012
FTP service of Microsoft Internet Information Services 8.0
• Mac OS X
FTP service of Mac OS X 10.4.2/10.4.4/10.4.8/10.4.9/10.4.10/10.4.11/10.5/10.6/10.7/10.8
For information on how to configure the FTP service, contact your system administrator.
Scanning 203
Confirming a Login name and Password
If you do not use a password for your user login, you need to create a password for your user login
account with the following procedure.
204 Scanning
• For Windows Vista and Windows 7:
1 Place the mouse pointer in the upper right corner of the screen and move the mouse down, and
then select Settings → Change PC settings.
2 Click Users.
3 Click Create a password and add in a password for your user login account.
Scanning 205
Specifying a Destination to Store the Document
1 Create a folder in the desired directory on your computer (Example of folder name, MyShare).
2 Right-click the folder, and then select Properties.
3 Click the Sharing tab, and then select Share this folder on the network.
4 Enter a shared name in the Share name box.
NOTE:
• Write down this shared name because you will use this name in the next setting procedure.
206 Scanning
NOTE:
• When the following screen appears, click If you understand the security risks but want to share files
without running the wizard, click here, then select Just enable file sharing, and then click OK.
Scanning 207
• For Windows XP Professional Edition:
1 Create a folder in the desired directory on your computer (Example of folder name, MyShare)
and double-click the folder.
3 Click View tab, and then deselect the Use simple file sharing (Recommended) check box.
208 Scanning
7 Enter a shared name in the Share name box.
NOTE:
• Write down this shared name because you will use this name in the next setting procedure.
11 Click OK.
Scanning 209
12 Click the user login name that you have just entered. Select the Full Control check box. This will
grant you permission to send the document into this folder.
NOTE:
• Do not use Everyone as the user login name.
13 Click OK.
14 Click Apply, and then click OK.
NOTE:
• To add sub-folders, create new folders in the shared folder you have created.
Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
After you created a folder, go to "Configuring the Printer Settings" on page 219.
210 Scanning
• For Windows Server 2003:
1 Create a folder in the desired directory on your computer (Example of folder name, MyShare).
2 Right-click the folder, and then select Properties.
3 Click the Sharing tab, and then select the Share this folder.
8 Click OK.
Scanning 211
9 Click the user login name that you have just entered. Select the Full Control check box. This will
grant you permission to send the document to this folder.
NOTE:
• Do not use Everyone as the user login name.
10 Click OK.
11 Configure other settings as necessary, and then click Apply and click OK.
NOTE:
• To add sub-folders, create new folders in the shared folder you have created.
Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
After you created a folder, go to "Configuring the Printer Settings" on page 219.
212 Scanning
• For Windows Vista, Windows 7, Windows Server 2008, and Windows
Server 2008 R2:
1 Create a folder in the desired directory on your computer (Example of folder name, MyShare).
2 Right-click the folder, and then select Properties.
3 Click the Sharing tab, and then select Advanced Sharing.
For Windows Vista, when User Account Control window appears, click Continue.
Scanning 213
6 Click Permissions to give write permission for this folder.
7 Click Add.
8 Search user login name by clicking Advanced, or enter the user login name in the Enter the
object names to select box and click Check Names to confirm (Example of user login name,
MySelf).
9 Click OK.
10 Click the user login name that you have just entered. Select the Full Control check box. This will
grant you permission to send the document to this folder.
NOTE:
• Do not use Everyone as the user login name.
11 Click OK.
12 Click OK to exit the Advanced Sharing window.
214 Scanning
13 Click Close.
NOTE:
• To add sub-folders, create new folders in the shared folder you have created.
Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
After you created a folder, go to "Configuring the Printer Settings" on page 219.
Scanning 215
• For Windows 8 and Windows Server 2012:
1 Create a folder in the desired directory on your computer (Example of folder name: MyShare).
2 Right-click the folder, and then select Properties.
3 Click the Sharing tab, and then click Advanced Sharing.
216 Scanning
8 Search user login name by clicking Advanced, or enter the user login name in the Enter the
object names to select box and click Check Names to confirm (Example of user login name:
MySelf).
9 Click OK.
10 Click the user login name that you have just entered. Select the Full Control check box. This will
grant you permission to send the document into this folder.
NOTE:
• Do not use Everyone as the user login name.
11 Click OK.
12 Click OK to exit the Advanced Sharing dialog box.
13 Click Close.
NOTE:
• To add sub-folders, create new folders in the shared folder you have created.
Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
After you created a folder, go to "Configuring the Printer Settings" on page 219.
Scanning 217
• For Mac OS X 10.4:
1 Create a folder in the desired directory on your computer (Example of folder name, MyShare).
NOTE:
• Note down the folder name as you need to use this name in the next setting procedure.
2 Select the created folder, and then select Get Info from the File menu.
3 Select the Shared Folder (Shared folder for Mac OS X 10.6) check box, and then close the
window.
218 Scanning
Configuring the Printer Settings
You can configure the printer settings to use the Scan to Server/Computer feature with the
CentreWare Internet Services or Address Book Editor.
The following procedure uses Windows 7 as an example.
Scanning 219
5 Select any unused number and click Add.
1 Name (Displayed on Enter a friendly name that you want it to appear on the Address Book.
Printer)
2 Network Type Select Server FTP if you use a FTP server.
Select Computer SMB if you store the document in a shared folder of
your computer.
220 Scanning
3 Host Address (IP Enter a server name or IP address of your computer or the FTP
Address or DNS Name) server that you have shared out.
The following are examples:
• For Server FTP:
Server name: myhost.example.com
(myhost: host name, example.com: domain name)
IP address: 192.168.1.100
• For Computer SMB:
Server name: myhost
IP address: 192.168.1.100
4 Port Number Enter the server port number. If you are unsure, you can enter the
default value of 21 for FTP and 139 for SMB.
5 Login Name (if required Enter the user account name that has access to the shared folder on
by host) your computer or FTP server.
6 Login Password Enter the password corresponding to the above login name.
NOTE:
• Empty password is not valid in the Scan to Computer feature.
Make sure that you have a valid password for the user login
account. (See "Confirming a Login name and Password" on
page 204 for details on how to add a password in your user login
account.)
7 Re-enter Password Re-enter your password.
8 Name of Shared For Computer SMB only.
Directory On the Windows operating system, enter the share name of the folder
to store the scanned document on the recipient computer.
On the Mac OS, enter the folder name to store the scanned document
on the recipient computer.
9 Subdirectory Path For Computer SMB
(optional) To store the scanned document in the share folder directly without
creating any subfolder, leave the space blank.
To store the scanned document in the folder you created under the
share folder, enter the path as following.
Example: Share Folder name: MyShare, Second-level folder name:
MyPic, Third-level folder name: John
You should now see MyShare\Mypic\John in your directory.
MyPic
John
In this case, enter the following item.
Server Path: \MyPic\John
For Server FTP
Enter the server path to store the scanned document.
7 Click Apply.
After you configured settings, go to "Sending the Scanned File to the Network" on page 225.
Scanning 221
From the Address Book Editor
1 Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Address Book Editor.
NOTE:
• The window to select a device appears when multiple fax drivers are installed on your computer. In this
case, click the name of the desired printer listed in Device Name.
• The Enter Password window appears when Panel Lock Set is set to Enable. In this case, enter the
password you specified, and click OK.
222 Scanning
1
2
4
5
7
8
9
10
1 Name Enter a friendly name that you want it to appear on the Address Book.
2 Server Type Select Computer if you store the document in a shared folder of your
computer.
Select Server if you use a FTP server.
3 Computer Settings For Computer only.
wizard Clicking this button opens the wizard screen which guides you
through several steps.
When you complete the steps in the wizard, the settings for Server
Address are automatically configured. For details, click the Help
button.
4 Server Name / IP Enter a server name or IP address of your computer or the FTP
Address server that you have shared out.
The following are examples:
• For Computer:
Server name: myhost
IP address: 192.168.1.100
• For Server:
Server name: myhost.example.com
(myhost: host name, example.com: domain name)
IP address: 192.168.1.100
5 Share Name For Computer only.
Enter the name of the shared folder on the recipient computer.
Scanning 223
6 Path For Computer
To store the scanned document in the share folder directly without
creating any subfolder, leave the space blank.
To store the scanned document in the folder you created under the
share folder, enter the path as following.
Example: Share Folder name: MyShare, Second-level folder name:
MyPic, Third-level folder name: John
You should now see MyShare\MyPic\John in your directory.
MyPic
John
In this case, enter the following item.
Path: \MyPic\John
For Server
Enter the path to store the scanned document.
7 Login Name Enter the user account name that has access to the shared folder on
your computer or FTP server.
8 Login Password Enter the password corresponding to the above login name.
NOTE:
• Empty password is not valid in the Scan to Server/Computer
feature. Make sure that you have a valid password for the user
login account. (See "Confirming a Login name and Password" on
page 204 for details on how to add a password in your user login
account).
9 Confirm Login Re-enter your password.
Password
10 Port Number Enter the port number. If you are unsure, you can enter the default
value of 139 for SMB and 21 for FTP.
5 Click OK.
6 Click the Save All icon on the toolbar.
After you configured settings, go to "Sending the Scanned File to the Network" on page 225.
224 Scanning
Sending the Scanned File to the Network
1 Load the document(s) facing up with top edge in first into the ADF or place a single document
facing down on the document glass.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
6 Select the destination to store the scanned file in, and then press the button.
Scanning 225
Scanning to a USB Storage Device
The Scan to USB Memory feature allows you to scan documents and save the scanned data to a USB
storage device. To scan documents and save them, follow the steps below:
1 For the DocuPrint CM215 f/CM215 fw, load the top edge of document(s) first with facing up into
the ADF or place a single document face down on the document glass and close the document
cover.
For the DocuPrint CM215 b, place a single document facing down on the document glass, and
close the document cover.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
2 Insert the USB storage device into the USB drive on your printer.
4 Select Save to Root or a folder to save file, and then press the button.
226 Scanning
Sending an E-Mail With the Scanned Image
(DocuPrint CM215 f/CM215 fw Only)
To send an e-mail attached with the scanned image from your printer, follow the steps below:
• Set up your SMTP (Simple Mail Transfer Protocol) server information. SMTP is a protocol for
sending e-mail. Refer to the Setup Guide for more details.
• Set up the E-mail Address Book through the CentreWare Internet Services. See "Setting an E-
mail Address Book" on page 227 for more details.
Scanning 227
5 Select any unused number and click Add.
The Add Personal Address page appears.
6 Enter a name in the Name field and e-mail address in the E-mail Address field.
7 Click the Apply button.
228 Scanning
Sending an E-mail With the Scanned File
1 Load the document(s) facing up with top edge in first into the ADF or place a single document
facing down on the document glass.
See also:
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174
• "Making Copies From the Document Glass" on page 172
5 Select the setting listed below, and then press the button.
Keypad: Enter the e-mail address directly and then press the button.
Address Book: Select the e-mail address registered in the E-mail Address Book, and then
press the button.
E-Mail Group: Select the e-mail group registered in the E-mail Groups, and then press the
button.
Search Address Book: Enter a text to search from the E-mail Address Book, and then press
the button. Select the e-mail address from the list, and then press the button.
NOTE:
• Users need to be registered before you can select Address Book on the operator panel.
Scanning 229
Adjusting Scanning Options
This section includes:
• "Adjusting the Default Scan Settings" on page 230
• "Changing the Scan Settings for an Individual Job" on page 233
230 Scanning
Setting the Color Mode
You can scan an image in color or in black and white. Selecting black and white significantly reduces
the file size of the scanned images. An image scanned in color will have a larger file size than the
same image scanned in black and white.
5 Select one of the following options, and then press the button.
• Black & White: Scans in black and white mode. This is available only when File Format
is set to PDF or TIFF.
• Color: Scans in color mode. (factory default)
5 Select one of the following options, and then press the button:
• 200 × 200dpi: Produces the lowest resolution and smallest file size. (factory default)
• 300 × 300dpi: Produces medium resolution and a medium file size.
• 400 × 400dpi: Produces high resolution and a large file size.
• 600 × 600dpi: Produces the highest resolution and largest file size.
Scanning 231
Setting the Original Size
To specify the size of the original:
5 Select a specific paper size to determine the area to be scanned, and then press the button.
The factory default setting is A4 (210 × 297mm).
232 Scanning
Changing the Scan Settings for an Individual Job
Scanning to a Computer
6 Select the desired setting or enter the value using the numeric keypad, and then press the
button.
3 Select the desired menu item, and then press the button.
4 Select the desired setting or enter the value using the numeric keypad and then press the
button.
Scanning 233
Emailing the Scanned Image (DocuPrint CM215 f/CM215 fw Only)
To temporarily change a scan setting when emailing the scanned image:
4 Select the desired menu item, and then press the button.
5 Select the desired setting or enter the value using the numeric keypad, and then press the
button.
234 Scanning
8
Faxing (DocuPrint CM215 f/CM215 fw
Only)
2 To connect a telephone and/or answering machine to your printer, plug the telephone or
answering machine line cord into the phone connector ( ).
Phone connector
To an external telephone
or answering machine
5 Select the region where the printer is used, and then press the button.
6 Confirm that Restart System is displayed, select Yes, and then press the button.
The printer restarts automatically to apply the settings.
NOTE:
• When you configure the region setting, the information, which is registered to the device, is initialized.
6 Press the button when the number on the LCD panel is correct.
9 Press the button when the name on the LCD panel is correct.
6 Enter the correct date using the numeric keypad, or select the correct date.
NOTE:
• If you make a mistake while entering numbers, press the button to re-enter the digit.
7 Press the button when the date on the LCD panel is correct.
9 Enter the correct time using the numeric keypad, or select the correct time.
10 Press the button when the time on the LCD panel is correct.
NOTE:
• To get the best scan quality, especially for gray scale images, use the document glass instead of the ADF.
• You cannot load the following documents in the ADF. Be sure to place them on the document glass.
Curled originals Pre-punched paper
Lightweight originals Folded, creased or torn originals
Cut and paste originals Carbon paper
1 Place the document(s) facing up on the ADF with the top edge of the documents in first. Then
adjust the document guides to the correct document size.
2 Place the document facing down on the document glass and align it with the registration guide on
the top left corner of the document glass.
CAUTION:
• Do not apply excessive force to hold thick document on the document glass. It may break the
glass and cause injuries.
3 Select the desired menu item, and then press the button.
NOTE:
• Asterisk (*) is the factory default setting.
NOTE:
• Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the receiving
device.
Original Type
To select the default document type for the current fax job:
Lighten2 Makes the fax lighter than the original. Works well with dark print.
Lighten1
Normal * Works well with standard typed or printed documents.
Darken1 Makes the fax darker than the original. Works well with light print or
Darken2 faint pencil markings.
Inserting a Pause
For some telephone systems, it is necessary to dial an access code and listen for a second dial tone.
A pause must be entered in order for the access code to function. For example, enter the access code
9 and then press the Redial/Pause button before entering the telephone number. "-" appears on the
LCD panel to indicate when a pause is entered.
All Entries Displays a list of registered fax numbers. Press the button to select
the recipients, and then press the button.
Group Dial Press the button to select the recipients, and then press the
button.
Search Searches a fax number from the Address Book. Enter the text you
want to search, and then press the button. Press the button to
select the recipients, and then press the button.
• Press the Redial/Pause button to redial, and then press the button.
• Press the Speed Dial button. Enter the speed dial number between 01 and 99 using the
numeric keypad, and then press the button.
NOTE:
• Before you use the One-touch button, you need to register a number for any speed dial from 01 to 08.
For more information on how to store the number, see "Storing a Number for Speed Dialing" on
page 257.
See also:
• "Fax Transmit" on page 290
• "Fax Broadcast" on page 290
Automatic Redialing
If the number you have dialed is busy or there is no answer when you send a fax, the printer will
automatically redial the number every minute based on the number set in the redial settings.
To change the time interval between redials and the number of redial attempts, see "Redial Delay" on
page 285 and "Number of Redial" on page 285.
NOTE:
• The printer will not automatically redial a number that was busy when the number was manually entered.
1 Load the document(s) facing up with top edge in first into the ADF or place a single document
facing down on the document glass and close the document cover.
See also:
• "Loading an Original Document on the ADF" on page 241
• "Loading an Original Document on the Document Glass" on page 242
6 Enter the start time using the numeric keypad or press the or button to select the start time,
and then press the button.
9 Enter the fax number of the remote fax machine using the numeric keypad, and then press the
button.
You can also use speed dial or group dial numbers.
See also:
• "Automatic Dialing" on page 257
For Windows
NOTE:
• The following procedure uses Windows 7 as an example. The names of the windows and the buttons may be
different from those given in the following procedure depending on the OS and application you are using.
• To use this feature, you must install the fax driver.
See also:
• "Configuring Printer and Installing Software on Windows" on page 89
NOTE:
• Enter the password in the Password field in the Authorization area before sending a fax if the Fax
service is locked with a password.
See also:
• "Configuring Printer and Installing Software on Mac OS X" on page 120
4 Click Print.
The Set/Check Fax Transmission window appears.
NOTE:
• Enter the password in the Password field in the Authorization area before sending a fax if the Fax
service is locked with a password.
See also:
• "Receiving a Fax Automatically in the FAX Mode" on page 254
• "Receiving a Fax Manually in the TEL Mode" on page 255
• "Receiving a Fax Automatically in the TEL/FAX Mode or ANS/FAX Mode" on page 255
• "Using an Answering Machine" on page 263
• "Receiving Faxes Using the DRPD Mode" on page 256
See also:
• "Loading Print Media in the Multipurpose Feeder (MPF)" on page 134
• "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 142
• "Setting Paper Sizes and Types" on page 152
1 Press the Fax button when you hear fax tones on the external telephone.
OffHook appears.
See also:
• "Using an Answering Machine" on page 263
5 Select the desired menu item, and then press the button.
6 Reboot the printer by turning the power switch off and then on.
To receive faxes in the DRPD, you need to set the menu to DRPD Mode. For more details, see "Ans
Select" on page 283.
Your printer provides seven DRPD patterns. If this service is available from your telephone company,
ask your telephone company which pattern you need to select to use this service.
See also:
• "DRPD Pattern" on page 287
Polling Receive
You can receive faxes from the remote fax machine when you want to receive it.
4 Enter the fax number of the remote machine, and then press the button.
NOTE:
• For information on how to enter the fax number of the remote machine, see "Sending a Fax
Automatically" on page 245.
Speed Dialing
You can store up to 99 frequently dialed numbers in speed dial locations (01– 99).
When the speed dial job specified in the delayed fax or redial exists, you cannot change the speed dial
number from the operator panel or CentreWare Internet Services.
5 Select the desired speed dial number displayed as Not in Use between 01 and 99, and then
press the button.
9 Enter the phone number you want to store using the numeric keypad, and then press the
button.
To insert a pause between numbers, press the Redial/Pause button. "-" appears on the LCD
panel.
11 Confirm that Are You Sure? is displayed, select Yes, and then press the button.
2 To enter the speed dial number, do either of the following after pressing the Fax button:
• Select Fax to, and then press the button. Select Speed Dial, and then press the
button.
• Press the Speed Dial button.
3 Enter the speed dial number between 01 and 99 using the numeric keypad.
The corresponding entry's name briefly appears on the LCD panel.
8 The fax number stored in the speed dial location is automatically dialed. The document is sent
when the remote fax machine answers.
NOTE:
• Using the asterisk (*) in the first digit, you can send a document to multiple locations. For example, if you enter
0*, you can send a document to the locations registered between 01 and 09.
5 Select the desired group dial number between 01 and 06, and then press the button.
9 Select the speed dial numbers, and then press the button.
11 Confirm that Are You Sure? is displayed, select Yes, and then press the button.
5 Select the group dial number that you want to edit, and then press the button.
9 If you want to edit another group dial number or enter a new group dial number, repeat steps 5 to
8.
3 Enter the password for Panel Lock, and then press the button.
1 Access the Secure Receive Set menu by following steps 1 to 6 mentioned above in "To turn
the secure receiving mode on:".
Printer
Line
To the Telephone Answering Device Phone
wall jack
You can connect a telephone answering device (TAD) directly to the rear of your printer as shown
above.
• Set your printer to ANS/FAX Mode and set Auto Ans. Ans/FAX to specify the time for the
TAD to respond.
• When the TAD picks up the call, the printer monitors and takes the line if fax tones are received
and then starts receiving the fax.
• If the answering device is off, the printer automatically goes into the fax receive mode after the
ring tone sounds for a predefined time.
• If you answer the call and hear fax tones, the printer will answer the fax call if you
– Set OnHook to On (you can hear voice or fax tones from the remote machine), and then
press the (Start) button, select Manual Receive and press the button, and then
hang up the receiver.
OR
– Press the two-digit remote receive code and hang up the receiver.
Line
Printer Telephone Answering Device Phone
To the Computer
Internet
If you want to use your computer modem for faxing or for a dial-up Internet connection, connect the
computer modem directly to the rear of your printer with the TAD as shown above.
• Set your printer to ANS/FAX Mode and set Auto Ans. Ans/FAX to specify the time for the
TAD to respond.
• Turn off the computer modem's fax-receive feature.
• Do not use the computer modem if your printer is sending or receiving a fax.
• Follow the instructions provided with your computer modem and fax application to fax via the
computer modem.
Speaker Volume
1 Press the System button.
2 Select Admin Menu, and then press the button.
6 Reboot the printer by turning the power switch off and then on.
Ringer Volume
1 Press the System button.
2 Select Admin Menu, and then press the button.
6 Reboot the printer by turning the power switch off and then on.
4 Select the desired menu item, and then press the button.
5 Select the desired setting or enter the value using the numeric keypad.
6 Press the button to save the selection.
Option Description
Ans Select TEL Mode Automatic fax reception is turned off. You can receive a fax by
picking up the handset of the external telephone, and then
pressing the remote receive code, or setting OnHook to On
(you can hear voice or fax tones from the remote machine),
pressing the (Start) button, and then selecting Manual
Receive.
FAX Mode * Automatically receives faxes.
TEL/FAX Mode When the printer receives an incoming fax, the external
telephone rings for the time specified in Auto Ans.
TEL/FAX, and then the printer automatically receives a fax. If
an incoming call is not a fax, the printer beeps from the
internal speaker indicating that the call is a telephone call.
ANS/FAX Mode The printer can share a telephone line with an answering
machine. In this mode, the printer will monitor the fax signal
and pick up the line if there are fax tones. If the phone
communication is using serial transmission in your region, this
mode is not supported.
DRPD Mode Before using the Distinctive Ring Pattern Detection (DRPD)
option, a distinctive ring service must be installed on your
telephone line by the telephone company. After the telephone
company has provided a separate number for faxing with a
distinctive ring pattern, configure the fax setup to monitor for
that specific ring pattern.
Auto Answer Sets the interval at which the printer goes into the fax receive mode after receiving
Fax an incoming call.
Auto Ans. Sets the interval at which the printer goes into the fax receive mode after the
TEL/FAX external telephone receives an incoming call.
Auto Ans. Sets the interval at which the printer goes into the fax receive mode after the
ANS/FAX external answering machine receives an incoming call.
Line Monitor Sets the volume of the line monitor, which audibly monitors a transmission through
the internal speaker until a connection is made.
Ring Tone Sets the volume of the ring tone, which indicates that an incoming call is a telephone
Volume call through the internal speaker when Ans Select is set to TEL/FAX Mode.
Line Type Sets the line type.
Dialing Type Sets the dialing type.
NOTE:
• The available values differ depending on your Region setting.
Interval Timer Specifies the interval between transmission attempts.
Number of Specifies the number of redial attempts to make when the destination fax number is
Redial busy. If you enter 0, the printer will not redial.
Redial Delay Specifies the interval between redial attempts.
Junk Fax Sets whether to reject faxes sent from unwanted numbers by accepting faxes only
Filter from the fax numbers registered in the Address Book.
Remote Receive Sets whether to receive a fax by pressing a remote receive code on the external
telephone.
13 Reboot the printer by turning the power switch off and then on.
4 Select the desired menu item, and then press the button.
5 Select the desired setting or enter the value using the numeric keypad, and then press the
button.
3 Select the report or list you want to print, and then press the button.
The selected report or list is printed.
NOTE:
• You cannot manually print Monitor Report, Transmission Report or Fax Broadcast Report using the procedure
above. They are printed after a fax job completed according to the setting. For details on the setting of when to
print them, see "Fax Transmit" on page 290 or "Fax Broadcast" on page 290.
Report / List
Use Report / List to print various types of reports and lists.
NOTE:
• A password is required to enter the Report / List menu when Panel Lock Set is set to Enable. In this
case, enter the password you specified, and press the button.
• The reports and lists are all printed in English.
System Settings
Purpose:
To print a list of the information such as the printer name, serial number, and print volume.
For the DocuPrint CM215 f/CM215 fw, network settings are also printed.
Panel Settings
Purpose:
To print a detailed list of all the settings on the operator panel menus.
Job History
Purpose:
To print a detailed list of the jobs that have been processed. This list contains the last 50 jobs.
Error History
Purpose:
To print a detailed list of paper jams and fatal errors.
Meter Readings
Use Meter Readings to check the total number of printed pages.
Values:
• Speed Dial
Purpose:
To store up to 99 frequently dialed numbers in speed dial locations.
NOTE:
• The first eight entries are assigned to the one-touch buttons on the operator panel.
See also:
• "Storing a Number for Speed Dialing" on page 257
• Group Dial
Purpose:
To create a group of fax destinations and register it under a 2-digit dial code. Up to 6 group dial codes
can be registered.
See also:
• "Setting Group Dial" on page 259
NOTE:
• Asterisk (*) is the factory default setting.
• Ethernet
Purpose:
To specify the communication speed and the duplex settings of Ethernet. The change becomes
effective after the printer is turned off and then on.
Values:
NOTE:
• For the DocuPrint CM215 fw, this item is not displayed when the Ethernet cable is disconnected and Wi-Fi is
set to On.
NOTE:
• This item is displayed when the Ethernet cable is disconnected and Wi-Fi is set to On.
Select Select the access point from the list. The access points are listed starting with the one in
Access the best communication condition.
WEP Key Entry When you select an access point using WEP as the security method,
enter the WEP key. For 64bit keys, enter 10 hexadecimal characters.
For 128bit keys, enter 26 hexadecimal characters.
PassPhrase When you select an access point using WPA, WPA2, or Mixed as the
Entry encryption type, enter the passphrase of 8 to 63 alphanumeric
characters.
NOTE:
• This item is displayed when the Ethernet cable is disconnected and Wi-Fi is set to On.
Push Button PBC Start No* Disables the security method of WPS-PBC.
Control Yes Configures the wireless setting with the security method of
WPS-PBC.
PIN Code Start Configures the wireless setting using the PIN code assigned
Configuration automatically by the printer.
Print PIN Code Prints the PIN code. Confirm it when you enter the PIN code to
your computer.
NOTE:
• Instead of selecting Push Button Control, you can also start WPS-PBC by pressing and holding the
(WPS) button.
• WPS 2.0 compliant. WPS 2.0 works on access points with the following encryption types: Mixed Mode PSK,
WPA-PSK-AES, WPA2-PSK-AES, WPA-PSK-TKIP, Open (No Security)
• This item is displayed when the Ethernet cable is disconnected and Wi-Fi is set to On.
NOTE:
• This item is displayed when the Ethernet cable is disconnected and Wi-Fi is set to On.
IP Mode Dual Stack* Uses both IPv4 and IPv6 to set the IP address.
IPv4 Uses IPv4 to set the IP address.
IPv4 Get IP DHCP/AutoIP* Automatically sets the IP address.
Address BOOTP Uses BOOTP to set the IP address.
RARP Uses RARP to set the IP address.
DHCP Uses DHCP to set the IP address.
Panel Enables the IP address entered on the operator
panel.
IP Address Manually sets the IP address allocated to the
printer.
Subnet Mask Manually sets the subnet mask.
Gateway Address Manually sets the gateway address.
NOTE:
• When you set an IP address in IPv6 mode, use the CentreWare Internet Services. For more information, refer
to the Help on the CentreWare Internet Services.
• Protocol
Purpose:
To enable or disable each protocol. The change becomes effective after the printer is turned off and
then on.
Values:
• Initialize NVM
Purpose:
To initialize wired network data stored in Non-Volatile Memory (NVM). After executing this function and
rebooting the printer, all wired network settings are reset to their default values.
Values:
Yes
No*
Off
On*
NOTE:
• This item is displayed only when the Ethernet cable is disconnected.
• When you use the USB connection and do not use the wireless connection, you need to disable Wi-Fi.
• Ans Select
Purpose:
To select the default fax receiving mode.
Values:
TEL Mode Automatic fax reception is turned off. You can receive a fax by picking
up the handset of the external telephone, and then pressing the
remote receive code, or setting OnHook to On (you can hear voice or
fax tones from the remote machine), pressing the (Start) button,
and then selecting Manual Receive.
FAX Mode* Automatically receives faxes.
TEL/FAX Mode When the printer receives an incoming fax, the external telephone
rings for the time specified in Auto Ans. TEL/FAX, and then the
printer automatically receives a fax. If an incoming call is not a fax,
the printer beeps from the internal speaker indicating that the call is a
telephone call.
ANS/FAX Mode The printer can share a telephone line with an answering machine. In
this mode, the printer will monitor the fax signal and pick up the line if
there are fax tones. If the phone communication is using serial
transmission in your region, this mode is not supported.
DRPD Mode Before using the Distinctive Ring Pattern Detection (DRPD) option, a
distinctive ring service must be installed on your telephone line by the
telephone company. After the telephone company has provided a
separate number for faxing with a distinctive ring pattern, configure
the fax setup to monitor for that specific ring pattern.
• Line Type
Purpose:
To select the line type.
Values:
• Dialing Type
Purpose:
To select the dialing type.
Values:
NOTE:
• The available values differ depending on your Region setting.
• Number of Redial
Purpose:
To specify the number of redial attempts to make when the destination fax number is busy, within the
range of 0 to 9. If you enter 0, the printer will not redial. The default is 3.
• Redial Delay
Purpose:
To specify the interval between redial attempts within the range of 1 to 15 minutes. The default is one
minute.
NOTE:
• Be sure to register the fax numbers you want to accept faxes from in the Address Book before using Junk
Fax Filter.
• Remote Receive
Purpose:
To receive a fax by pressing a remote receive code on the external telephone after picking up the
handset of the telephone.
Values:
Off* Does not receive a fax by pressing a remote receive code on the
external telephone.
On Receives a fax by pressing a remote receive code on the external
telephone.
Off Does not print the information of sender on the header of faxes.
On* Prints the information of sender on the header of faxes.
• Company Name
Purpose:
To set the name of sender to be printed on the header of faxes. Up to 30 alphanumeric characters can
be entered.
Pattern1
Pattern2
Pattern3
Pattern4
Pattern5
Pattern6
Pattern7
Ask your telephone company which pattern you need to select to use
this service. For example, Pattern7 is the New Zealand FaxAbility
distinctive ringing pattern: rings for 400ms, stops for 800ms, rings for
400ms and stops for 1400ms. This pattern is repeated over and over
again. This printer only responds to Distinctive Alert cadence(s) DA4
in New Zealand.
• Prefix Dial
Purpose:
To select whether to set a prefix dial number.
Values:
Off Prints any excess at the bottom of a fax page without discarding it.
On Discards any excess at the bottom of a fax page.
Auto Reduction* Automatically reduces a fax page to fit it onto the output paper.
• ECM
Purpose:
To set whether to enable the Error Correction Mode (ECM). To use the ECM, the remote machines
must also support the ECM.
Values:
• Modem Speed
Purpose:
To specify the fax modem speed when a fax transmission or reception error occurs.
Values:
2.4 Kbps
4.8 Kbps
9.6 Kbps
14.4 Kbps
33.6 Kbps*
Auto Print* Automatically prints a fax activity report after every 50 incoming and
outgoing fax communications.
No Auto Print Does not automatically print a fax activity report.
• Fax Transmit
Purpose:
To set whether to print a transmission report after every fax transmission or only when an error occurs.
Values:
• Fax Broadcast
Purpose:
To set whether to print a transmission report after every fax transmission to multiple destinations or
only when an error occurs.
Values:
• Region
Purpose:
To select the region where the printer is used.
NOTE:
• Asterisk (*) is the factory default setting.
Low Power 5min* Specifies the time taken by the printer before it enters the Low
Timer 5–30min Power mode after it finishes a job.
Sleep Timer 6min* Specifies the time taken by the printer before it enters the
1–6min Sleep mode after it goes into the Low Power mode.
Select 5min (default) for Low Power Timer if your printer shares an electrical circuit with your room
lights and you notice them flickering. Otherwise, select a high value to keep your printer available for
frequent use with the minimum warm-up time.
The printer automatically returns to the standby mode from the Power Saver mode when it receives
data from the computer. In the Low Power mode, you can also return the printer to the standby mode
by pressing any button on the operator panel. In the Sleep mode, you can return the printer to the
standby mode by pressing the (Energy Saver) button.
• Auto Reset
Purpose:
To automatically reset the settings for copying, scanning, or faxing to the defaults and return to the
standby mode after you do not specify any settings for the specified time. (The fax feature is available
only on the DocuPrint CM215 f/CM215 fw.)
Values:
45sec*
1min
2min
3min
4min
• Fault Time-Out
Purpose:
To specify the time taken by the printer before it cancels jobs that stop abnormally. The job is
cancelled if it times out.
Values:
• Clock Settings
Purpose:
To set the date and time, and regional time zone of the printer.
Values:
• Alert Tone
Purpose:
To configure settings for tones emitted by the printer during operation or when a warning message
appears.
Values:
Panel Select Off* Does not emit a tone when the operator panel input is correct.
Tone Min Emits a tone at the specified volume when the operator panel
Middle input is correct.
Max
Panel Alert Off* Does not emit a tone when the operator panel input is
Tone incorrect.
Min Emits a tone at the specified volume when the operator panel
Middle input is incorrect.
Max
Auto Clear Off* Does not emit a tone before the printer performs auto clear.
Alert Min Emits a tone at the specified volume five seconds before the
Middle printer performs auto clear.
Max
Max
All Tones Off Disables all the alert tones.
Min Sets the volume of all the alert tones at once.
Middle
Max
• mm / inch
Purpose:
To specify the measurement unit displayed after the numeric value on the operator panel.
Values:
Off Does not show the alert message when the toner is low.
On* Shows the alert message when the toner is low.
• Power On Wizard
Purpose:
To perform initial settings for the printer.
See also:
• "Setting Initial Settings on the Operator Panel" on page 52
Values:
NOTE:
• Asterisk (*) is the factory default setting.
• F/W Version
Purpose:
To display the version of the controller.
Plain Lightweight
Heavyweight*
Labels Lightweight
Heavyweight*
Plain 0*
-3 – 3
Bond 0*
-3 – 3
Light Card 0*
-3 – 3
LW Gloss Card 0*
-3 – 3
Labels 0*
-3 – 3
Recycled 0*
-3 – 3
Envelope 0*
-3 – 3
Plain 0*
-3 – 3
Bond 0*
-3 – 3
Light Card 0*
-3 – 3
LW Gloss Card 0*
-3 – 3
Labels 0*
-3 – 3
Recycled 0*
-3 – 3
Envelope 0*
-3 – 3
• Clean Developer
Purpose:
To rotate the developer motor and stir the toner in the toner cartridge.
Values:
• Toner Refresh
Purpose:
To use up a toner cartridge when you need to replace it before the end of its life, or to stir the toner in
a new toner cartridge.
Values:
• BTR Refresh
Purpose:
Specify whether to execute counter measures for curling/separating discharge of the paper.
Values:
See also:
• "Resetting to Factory Defaults" on page 319
Values:
User Fax Yes Initializes the fax number entries in the Address Book.
Section No* Does not initialize the fax number entries in the Address Book.
User Scan Yes Initializes the e-mail and server address entries in the Address
Section Book.
No* Does not initialize the e-mail and server address entries in the
Address Book.
System Section Yes Initializes the system parameters.
No* Does not initialize the system parameters.
DocuPrint CM215 b:
• Non-Genuine Mode
Purpose:
To use toner cartridges of another manufacturer.
NOTE:
• Using non-genuine toner cartridges may make some printer features unusable, reduce print quality and
decrease the reliability of your printer. Fuji Xerox recommends only new Fuji Xerox brand toner cartridges for
your printer. Fuji Xerox does not provide warranty coverage for problems caused by using consumables not
supplied by Fuji Xerox.
• Before you use toner cartridges of another manufacturer, be sure to restart the printer.
Values:
0m* Specifies the altitude of the location where the printer is installed.
1000m
2000m
3000m
• Machine Life
Purpose:
To specify whether to continue print operations when the printer comes to the end of its service life.
Values:
NOTE:
• When the printer no longer operates showing the error code 191-310 on the LCD panel, press the
(Back) button and the button at the same time and change the Machine Life setting to Continue
Print. Then, you can keep using the printer.
• Although you can keep using the printer after the end of its service life by changing the setting to Continue
Print, the printing quality is not guaranteed.
• Panel Lock
Purpose:
To restrict access to Admin Menu and Report / List with a password.
See also:
• "Panel Lock Function" on page 315
NOTE:
• For the DocuPrint CM215 f/CM215 fw, you can select Disable for Panel Lock Set when all items under
Service Lock are set to Unlocked and Secure Receive Set is set to Disable.
• For the DocuPrint CM215 b, you can select Disable for Panel Lock Set when all items under Service
Lock are set to Unlocked.
Values:
Panel Lock Set Disable* Does not restrict access to Admin Menu and Report /
List with a password.
Enable Restricts access to Admin Menu and Report / List with a
password.
Change 0000*–9999 Sets or changes the password required to access Admin
Password Menu and Report / List.
See also:
• "Limiting Access to Printer Operations" on page 317
NOTE:
• You can access to the items under Service Lock only when Panel Lock Set is set to Enable.
Values:
Secure Receive Disable* Does not require a password to print incoming faxes.
Set Enable Requires a password to print incoming faxes.
Change 0000*–9999 Sets or changes the password required to print incoming
Password faxes.
USB Settings
Use the USB Settings menu to change printer settings affecting a USB port.
NOTE:
• Asterisk (*) is the factory default setting.
• Port Status
Purpose:
To enable or disable the USB interface.
Values:
Copy Defaults
Use the Copy Defaults menus to configure a variety of copy features.
NOTE:
• Asterisk (*) is the factory default setting.
• Color
Purpose:
To set whether to make copies in color or in black and white.
Values:
• Collated
Purpose:
To sort the copy job.
Values:
mm systems
200%
A5→A4(141%)
A5→B5(122%)
100%*
B5→A5(81%)
A4→A5(70%)
50%
inch systems
200%
Stmt→Lgl(154%)
Stmt→Ltr(129%)
100%*
Lgl→Ltr (78%)
Ldgr→Ltr(64%)
50%
NOTE:
• You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press the
button to enlarge the zoom ratio or press the button to reduce the zoom ratio in 1% intervals.
• This item is available only when N-Up is set to Off or Manual.
• Document Size
Purpose:
To specify the default document size.
Values:
A4 (210 × 297mm)*
A5 (148 × 210mm)
B5 (182 × 257mm)
Letter (8.5 × 11")
Folio (8.5 × 13")
(DocuPrint CM215 f/CM215 fw only)
Legal (8.5 × 14")
(DocuPrint CM215 f/CM215 fw only)
Executive (7.25 × 10.5")
• Lighten/Darken
Purpose:
To set the default copy density level.
Values:
Lighten2 Makes the copy lighter than the original. Works well with dark print.
Lighten1
Normal* Works well with standard type or printed documents.
Darken1 Makes the copy darker than the original. Works well with light print or
Darken2 faint pencil markings.
• Sharpness
Purpose:
To set the default sharpness level.
Values:
• Auto Exposure
Purpose:
To suppress the background of the original to enhance text on the copy.
Values:
• Color Balance R
Purpose:
To specify the default color balance level of red within the range of -2 to +2. The factory default menu
setting is 0.
• Color Balance B
Purpose:
To specify the default color balance level of blue within the range of -2 to +2. The factory default menu
setting is 0.
• Gray Balance
Purpose:
To specify the default gray balance level within the range of -2 to +2. The factory default menu setting
is 0.
NOTE:
• This option is effective only for black and white copying.
• N-Up
Purpose:
To print two original pages to fit onto one sheet of paper.
Values:
• Margin Top/Bottom
Purpose:
To specify the value of the top and bottom margins.
Values:
• Margin Left/Right
Purpose:
To specify the value of the left and right margins.
Values:
• Paper Error
Purpose:
To specify whether to display a paper error when the size of print media loaded in the printer is
different from the setting specified on the operator panel.
Values:
Scan Defaults
Use the Scan Defaults menus to configure a variety of scanner features.
NOTE:
• Asterisk (*) is the factory default setting.
Computer(Network)* Stores the scanned image on a computer using the Server Message
Block (SMB) protocol.
Server(FTP) Stores the scanned image on a server using the FTP protocol.
• File Format
Purpose:
To specify the file format to save the scanned image.
Values:
PDF*
TIFF
JPEG
Black & White Scans in black and white mode. This is available only when File
Format is set to PDF or TIFF.
Color* Scans in color mode.
B&W Button Black & White* Scans in black and white when Black & White is selected
for a color mode.
Grayscale Scans in gray scale when Black & White is selected for a
color mode.
Color Button Color* Scans in color when Color is selected for a color mode.
Color(Photo) Scans in color (photo) when Color is selected for a color
mode. This is suitable for photographic images.
• Resolution
Purpose:
To specify the default scan resolution.
Values:
200 × 200dpi*
300 × 300dpi
400 × 400dpi
600 × 600dpi
• Document Size
Purpose:
To specify the default document size.
Values:
A4 (210 × 297mm)*
A5 (148 × 210mm)
B5 (182 × 257mm)
Letter (8.5 × 11")
Folio (8.5 × 13") (DocuPrint CM215 f/CM215 fw only)
Legal (8.5 × 14") (DocuPrint CM215 f/CM215 fw only)
Executive (7.25 × 10.5")
Lighten2 Makes the scanned image lighter than the original. Works well with
Lighten1 dark print.
• Sharpness
Purpose:
To set the default sharpness level.
Values:
• Auto Exposure
Purpose:
To suppress the background of the original to enhance text on the scanned image.
Values:
• Margin Top/Bottom
Purpose:
To specify the value of the top and bottom margins.
Values:
• Margin Middle
Purpose:
To specify the value of the middle margin.
Values:
TIFF V6
TTN2*
• Image Compression
Purpose:
To specify the image compression level.
Values:
• Resolution
Purpose:
To specify the resolution level to be used for fax transmission.
Values:
NOTE:
• Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the receiving device.
• Original Type
Purpose:
To select the default document type.
Values:
• Lighten/Darken
Purpose:
To set the default copy density level.
Values:
Lighten2 Makes the fax lighter than the original. Works well with dark print.
Lighten1
Normal* Works well with standard typed or printed documents.
Darken1 Makes the fax darker than the original. Works well with light print or
Darken2 faint pencil markings.
21:00*/PM9:00* Specify the fax transmission start time when sending a fax at a
0:00 - 23:59 / AM/PM1:00 specified time.
- 12:59
NOTE:
• A maximum of 19 delayed fax jobs can be stored in this printer.
MPF
NOTE:
• Asterisk (*) is the factory default setting.
Purpose:
To specify the default paper size loaded in the MPF.
Values:
NOTE:
• For more information on supported paper sizes, see "Usable Print Media" on page 131.
Panel Language
Purpose:
To specify the language to be used on the operator panel.
See also:
• "Adjusting the Language" on page 166
Values:
English
7 As necessary, select Change Password, and change the password using the numeric keypad.
Then, press the button.
NOTE:
• The factory-default panel password is 0000.
NOTE:
• Be sure to remember the password. The procedure described below allows you to reset the password.
However, for the DocuPrint CM215 f/CM215 fw, the settings for the Address Book would be cleared.
1 Turn off the printer.
2 Turn on the printer with holding the System button.
7 As necessary, select Change Password, and change the password using the numeric keypad.
Then, press the button.
NOTE:
• The default password is 0000.
11 Select one of the following option, and then press the button.
• Unlocked
• Locked
• Password Locked
• Color Pass. Locked (available only for Copy Lock)
5 Select Low Power Timer or Sleep Timer, and then press the button.
6 Press the or button or enter the desired value using the numeric keypad, and then press
the button.
You can select from 5–30 minutes for Low Power Timer or 1–6 minutes for Sleep Timer.
5 Select System Section to initialize the menu parameters, and then press the button.
For the DocuPrint CM215 f/CM215 fw, select User Fax Section to initialize the Address Book
data for fax, and select User Scan Section to initialize the Address Book data for e-mail.
1 2
1 2 3
Wi-Fi
3 4
WPS
4 5 6
5 6
OK
7 8 9
7 8
0 # C
Troubleshooting 321
Clearing Jams
This section includes:
• "Avoiding Jams" on page 322
• "Identifying the Location of Paper Jams" on page 323
• "Clearing Paper Jams From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 324
• "Clearing Paper Jams From the Front of the Printer" on page 328
• "Clearing Paper Jams From the Rear of the Printer" on page 329
• "Clearing Paper Jams From the Center Output Tray" on page 331
• "Jam Problems" on page 334
Careful selection of appropriate print media and proper loading allow you to avoid most jams.
See also:
• "About Print Media" on page 128
• "Supported Print Media" on page 131
NOTE:
• Before buying large quantities of any print media, it is recommended that you try a sample first.
Avoiding Jams
• Use only recommended print media. See "About Print Media" on page 128 for more information.
• See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 134 and "Loading Print
Media in the Priority Sheet Inserter (PSI)" on page 142 to load print media properly.
• Do not overload the print media sources. Make sure that the stacked print media does not
exceed the maximum height indicated on the paper width guides.
• Do not load wrinkled, creased, damp, or curled print media.
• Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try
feeding one sheet at a time through the MPF or the PSI.
• Do not use print media that you have cut or trimmed.
• Do not mix print media sizes, weights, or types in the same print media source.
• Make sure that the recommended print side is facing up when you insert the print media.
• Keep print media stored in an acceptable environment. See "Print Media Storage Guidelines" on
page 130 for more information.
• Do not remove the PSI during a print job.
• Make sure that all cables connected to the printer are correctly inserted.
• Overtightening the guides may cause jams.
322 Troubleshooting
Identifying the Location of Paper Jams
CAUTION:
• Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped
around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the
product immediately and contact your local Fuji Xerox representative.
IMPORTANT:
• Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer.
The following illustration shows where paper jams may occur along the print media path.
1 3
2
7 6 5
Troubleshooting 323
Clearing Paper Jams From the ADF (DocuPrint CM215
f/CM215 fw Only)
When a document jams while it passes through the automatic document feeder (ADF), remove jams
in the following procedure.
IMPORTANT:
• To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet
before performing maintenance.
• To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot
during use.
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
2 Remove the jammed document by carefully pulling it in the direction of the arrow shown in the
following illustration.
324 Troubleshooting
3 If you find it difficult to pull the document, open the document feeder tray.
Troubleshooting 325
6 Close the ADF cover, and then load the documents back into the ADF.
NOTE:
• Make sure that you adjust the document guides before printing a Legal-size document.
7 If you cannot remove the jammed document from the document output tray or cannot find any
jammed document there, open the document cover.
326 Troubleshooting
8 Remove the document from the ADF feed roller or the feed area by carefully pulling the
document in the direction of the arrow shown in the following illustration.
Troubleshooting 327
Clearing Paper Jams From the Front of the Printer
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
IMPORTANT:
• Do not use excessive force on the PSI. Doing so could damage or the inside of the printer.
328 Troubleshooting
Clearing Paper Jams From the Rear of the Printer
IMPORTANT:
• To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet
before performing maintenance.
• To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot
during use.
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
1 Push the rear cover handle and open the rear cover.
3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the
arrow shown in the following illustration.
Troubleshooting 329
4 Lower the levers to their original position.
330 Troubleshooting
Clearing Paper Jams From the Center Output Tray
IMPORTANT:
• To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet
before performing maintenance.
• To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot
during use.
NOTE:
• To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
1 Push the rear cover handle and open the rear cover.
3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the
arrow shown in the following illustration.
Troubleshooting 331
4 If no paper is found in the paper path, lift and open the scanner.
332 Troubleshooting
7 Lower the levers to their original position.
Troubleshooting 333
Jam Problems
Misfeed jam
Problem Action
Print media misfeeds occur. Remove the paper from the PSI, and then make sure that the paper is
properly inserted in the MPF.
Depending on the print media you use, take any of the following
actions:
• For thick paper, use the one that is 163 gsm or less.
• For thin paper, use the one that is 60 gsm or more.
• For the envelope, make sure that it is properly loaded in the MPF
or the PSI as instructed in "Loading Envelope in the Multipurpose
Feeder (MPF)" on page 139 or in "Loading Envelope in the Priority
Sheet Inserter (PSI)" on page 144.
If the envelope is deformed, correct it or use another envelope.
If performing manual duplex printing, make sure that the print media
is not curled.
Fan the print media.
If the print media is damp, turn over the print media.
If the problem continues, use print media that is not damp.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Multi-feed jam
Problem Action
Print media multiple feeds occur. Remove the paper from the PSI, and then make sure that the paper is
inserted properly in the MPF.
If the print media is damp, use print media that is not damp.
Fan the print media.
(DocuPrint CM215 f/CM215 fw Clear the jam.
only)
See also:
A document jam occurs in the
ADF if scanning of multiple-sheet • "Clearing Paper Jams From the ADF (DocuPrint CM215 f/CM215
document is cancelled while fw Only)" on page 324
scanning is in progress.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
334 Troubleshooting
Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the
following:
• The power cord is connected to the printer, and to a properly grounded electrical outlet.
• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• For the DocuPrint CM215 fw, when connected to the computer with the Wireless connection, the
Ethernet cable is not connected between the printer and the network.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds,
and then turn on the printer. This often fixes the problem.
NOTE:
• If error messages are displayed on the LCD panel or on your computer screen, follow the on-screen
instructions to resolve the printer problems. For details about error messages and error codes, see
"Understanding Printer Messages" on page 366.
Troubleshooting 335
Display Problem
Problem Action
Menu settings changed from the Settings in the print driver, or the printer utilities have precedence
operator panel have no effect. over the settings made on the operator panel.
Change the menu settings from the print driver or the printer utilities
instead of the operator panel.
336 Troubleshooting
Printing Problems
Problem Action
Job did not print or incorrect Confirm that the Select Function screen appears on the LCD
characters printed. panel before you send a job to print.
Make sure that print media is loaded in the printer.
Verify that you are using the correct print driver.
Make sure that you are using the correct Ethernet or USB cable and
that it is securely connected to the printer. (Ethernet connection is
available only on the DocuPrint CM215 f/CM215 fw.)
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
For the DocuPrint CM215 f/CM215 fw, check the interface of your
printer from Admin Menu.
Determine the host interface you are using. Print a System Settings
page to verify that the current interface settings are correct. Refer to
"Printing a System Settings Page" on page 164 for details on how to
print a System Settings page.
Print media misfeeds or multiple Make sure that the print media you are using meets the specifications
feeds occur. for your printer.
See also:
• "Usable Print Media" on page 131
Fan the print media before loading it.
Make sure that the print media is loaded correctly.
Make sure that the paper width guides and length guide are adjusted
correctly.
Make sure that the PSI is securely inserted.
Do not overload the print media sources.
Do not force print media into the PSI or the MPF when you load it.
Otherwise, it may skew or buckle.
Make sure that the print media is not curled.
Load the recommended print side correctly for the type of print media
you are using.
See also:
• "Loading Print Media" on page 133
Turn the print media over or around and try printing again to see if
feeding improves.
Do not mix print media types.
Do not mix print media sizes.
Remove the top and bottom curled sheets of a ream before loading
the print media.
Load the print media source only when it is empty.
The envelope is creased after Make sure that the envelope is loaded as instructed in "Loading
printing. Envelope in the Multipurpose Feeder (MPF)" on page 139 or
"Loading Envelope in the Priority Sheet Inserter (PSI)" on page 144.
Troubleshooting 337
Problem Action
Page breaks in unexpected Increase the value for Job Time-Out in the System Settings menu,
places. that is on the Printer Maintenance tab in the Printer Setting Utility.
For the DocuPrint CM215 f/CM215 fw, increase the time-out value for
the protocol in use in the Protocol Settings menu on the CentreWare
Internet Services.
Print media does not stack neatly Turn the print media stack over in the PSI and MPF.
in the center output tray.
Printer does not print duplex Select either of the duplex printing options (flip on short edge/flip on
pages. long edge) in the print driver.
See also:
• "Manual Duplex Printing" on page 147
338 Troubleshooting
Print Quality Problems
This section includes:
• "The Output Is Too Light" on page 340
• "Toner Smears or Print Comes Off/Stain on Back Side" on page 341
• "Random Spots/Blurred Images" on page 342
• "The Entire Output Is Blank" on page 342
• "Streaks Appear on the Output" on page 343
• "Pitched Color Dots" on page 343
• "Vertical Blanks" on page 343
• "Mottle" on page 344
• "Ghosting" on page 345
• "Fog" on page 346
• "Bead-Carry-Out (BCO)" on page 346
• "Auger Mark" on page 347
• "Wrinkled/Stained Paper" on page 348
• "The Top Margin Is Incorrect" on page 349
• "Color Registration Is Out of Alignment" on page 350
• "Protrudent/Bumpy Paper" on page 351
NOTE:
• In this section, some procedures use the Printer Setting Utility or the SimpleMonitor. Some procedures that
use the Printer Setting Utility can also be performed using the operator panel.
See also:
• "Understanding the Printer Menus" on page 274
• "Printer Setting Utility (Windows Only)" on page 58
• "SimpleMonitor (Windows Only)" on page 59
Troubleshooting 339
The Output Is Too Light
Problem Action
The output is too light. The toner cartridges may be low or need to be replaced. Confirm the
amount of toner in each toner cartridge.
1 Check the toner level in the Consumables tab in the Printer
Status window of the SimpleMonitor.
2 Replace the toner cartridges as necessary.
Verify that the print media is dry and the correct print media is used.
If not, use the print media recommended for the printer.
See also:
• "Usable Print Media" on page 131
Try changing the paper type setting in the print driver. The following
procedure uses the Microsoft® Windows® print driver as an example.
1 On the Paper/Output tab in Printing Preferences of the print
driver, change the Paper Type setting.
2 Load dry (not damp) and correct size print media, and then click
Print Test Page in the Properties window of the print driver.
Disable the toner saving feature in the print driver.
See also:
• "Conserving Supplies" on page 401
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
340 Troubleshooting
Toner Smears or Print Comes Off/Stain on Back Side
Problem Action
Toner smears or print comes off. The print media surface may be uneven. Try changing the paper type
The output has stain on the back setting in the print driver. For example, change Plain to Lightweight
side. Cardstock. The following procedure uses the Windows print driver as
an example.
1 On the Paper/Output tab in Printing Preferences of the print
driver, change the Paper Type setting.
Verify that the correct print media is being used.
If not, use the print media recommended for the printer.
See also:
• "Usable Print Media" on page 131
Adjust the temperature of the fusing unit.
1 Launch the Printer Setting Utility, and click Adjust Fusing Unit on
the Printer Maintenance tab.
2 Adjust the fixing temperature by turning up the value for your
printing media.
3 Click the Apply New Settings button.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Troubleshooting 341
Random Spots/Blurred Images
Problem Action
The printed result has random Make sure that the toner cartridges are installed correctly.
spots or is blurred.
See also:
• "Installing a Toner Cartridge" on page 393
If you use non-genuine brand toner cartridges, install genuine brand
toner cartridges.
Clean up the fusing unit.
1 Load one sheet of paper on the MPF, and then print a solid image
all over paper.
2 Load the printed sheet with the printed side facing down, and then
print a blank sheet of paper.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer.
342 Troubleshooting
Streaks Appear on the Output
If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer.
If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer.
Vertical Blanks
Problem Action
The printed result has vertical Clean inside the printer and perform a test print.
blanks. 1 Clean inside the printer by using the print head cleaning rod.
2 Click Print Test Page in the Properties window of the print driver.
See also:
• "Cleaning Inside the Printer" on page 386
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Troubleshooting 343
Mottle
Problem Action
The printed result has mottled Adjust the transfer bias.
appearance. 1 Launch the Printer Setting Utility, and click Adjust BTR on the
Printer Maintenance tab.
2 Adjust the setting for the type of print media being used.
3 Click the Apply New Settings button.
If you use non-recommended print media, use the print media
recommended for the printer.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
344 Troubleshooting
Ghosting
Problem Action
The printed result has ghosting. Adjust the transfer bias.
1 Launch the Printer Setting Utility, and click Chart Print on the
Diagnosis tab.
2 Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
3 Click BTR Refresh Mode on the Printer Maintenance tab.
4 Select the check box next to On, and then click the Apply New
Settings button.
5 Click Chart Print on the Diagnosis tab.
6 Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
The print media surface may be uneven. Try changing the paper type
setting in the print driver. For example, change Plain to Lightweight
Cardstock. The following procedure uses the Windows print driver as
an example.
1 On the Paper/Output tab in Printing Preferences of the print
driver, change the Paper Type setting.
Adjust the temperature of the fusing unit.
1 Launch the Printer Setting Utility, and click Adjust Fusing Unit on
the Printer Maintenance tab.
2 Adjust the fixing temperature by turning up the value for your
printing media.
3 Click the Apply New Settings button.
If you use non-recommended print media, use the print media
recommended for the printer.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Troubleshooting 345
Fog
Problem Action
The printed result is foggy. When the whole is printed light, contact the Fuji Xerox local
representative office or an authorized dealer.
When the printed page is partly light, start Clean Developer.
1 Launch the Printer Setting Utility, and click Clean Developer on
the Diagnosis tab.
2 Click the Start button.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Bead-Carry-Out (BCO)
Problem Action
Bead-Carry-Out (BCO) is If the printer is installed in a high altitude location, set the altitude of
happening. the location.
1 Launch the Printer Setting Utility, and click Adjust Altitude on the
Printer Maintenance tab.
2 Select the value close to the altitude of the location where the
printer is installed.
3 Click the Apply New Settings button.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
346 Troubleshooting
Auger Mark
Problem Action
The printed result has auger The toner cartridges may be low or need to be replaced. Confirm the
mark. amount of toner in each toner cartridge.
1 Check the toner level in the Consumables tab in the Printer
Status window of the SimpleMonitor.
2 Replace the toner cartridges as necessary.
Start Clean Developer.
1 Launch the Printer Setting Utility, and click Clean Developer on
the Diagnosis tab.
2 Click the Start button.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Troubleshooting 347
Wrinkled/Stained Paper
Problem Action
The output is wrinkled. Verify that the correct print media is being used.
The output is stained. If not, use the print media recommended for the printer.
If excessive wrinkles occur, use paper or other media from a new
package.
See also:
• "Usable Print Media" on page 131
• "About Print Media" on page 128
If you use the envelope, check whether the crease is within 30 mm of
the four edges of the envelope.
If the crease is within 30 mm of the four edges of the envelope, this is
considered normal. Your printer is not at fault.
If not, take the following actions:
• If the envelope is Com 10, which is 220 mm or longer and has a
flap on the long edge, use a different size envelope.
• If the envelope is C5, which is 220 mm or longer and has a flap on
the short edge, load it in the MPF with the flap open and facing up.
• If the envelope is Monarch or DL, which is shorter than 220 mm,
load it long edge feed in the MPF with the flap open and facing up.
If the problem continues, use a different size envelope.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
348 Troubleshooting
The Top Margin Is Incorrect
Problem Action
The top margin is incorrect. Make sure that the margins are set correctly on the application being
used.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Troubleshooting 349
Color Registration Is Out of Alignment
Problem Action
Color registration is out of Execute an auto color registration adjustment.
alignment. 1 Launch the Printer Setting Utility, and click Registration
Adjustment on the Printer Maintenance tab.
2 Deselect the check box next to On.
3 Click the Start button next to Auto Correct.
Clean the CTD sensor.
1 Clean the CTD sensor.
2 Launch the Printer Setting Utility, and click Registration
Adjustment on the Printer Maintenance tab.
3 Deselect the check box next to On.
4 Click the Start button next to Auto Correct.
See also:
• "Cleaning the Color Toner Density (CTD) Sensor" on page 389
Print the color registration chart and manually correct the color
registration.
1 Launch the Printer Setting Utility, and click Registration
Adjustment on the Printer Maintenance tab.
2 Deselect the check box next to On.
3 Click the Start button next to Print Color Regi Chart.
The color registration chart is printed.
4 Check the values with the straight lines on the chart.
5 Select the value for each color on the Printer Setting Utility.
6 Click the Apply New Settings button.
7 Click the Start button next to Print Color Regi Chart to print the
color registration chart again.
8 Adjust until all straight lines are at the value of 0.
See also:
• "Adjusting Color Registration" on page 354
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
350 Troubleshooting
Protrudent/Bumpy Paper
Problem Action
Printed surface got Clean up the fusing unit.
protrudent/bumpy. 1 Load one sheet of paper on the MPF, and then print a solid image
all over the paper.
2 Load the printed sheet with the printed side facing down, and then
print a blank sheet of paper.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Troubleshooting 351
Copy Problem
Problem Action
(DocuPrint CM215 f/CM215 fw Make sure that the ADF cover is firmly closed.
only)
A document loaded in the ADF
cannot be copied.
352 Troubleshooting
Copy Quality Problems
Problem Action
(DocuPrint CM215 f/CM215 fw There is debris on the ADF glass. When scanning, the paper from the
only) ADF passes over the debris creating lines or streaks.
There are lines or streaks in Clean the ADF glass with a lint free cloth.
copies made from the ADF.
See also:
• "Cleaning the Scanner" on page 383
There are spots in copies taken There is debris on the document glass. When scanning, the debris
from the document glass. creates a spot on the image.
Clean the document glass with a lint free cloth.
See also:
• "Cleaning the Scanner" on page 383
The reverse side of the original is On the Copy menu, enable Auto Exposure.
showing on the copy. For information on turning Auto Exposure on and off, see "Auto
Exposure" on page 184.
Light colors are washed out or On the Copy menu, disable Auto Exposure.
white on the copy. For information on turning Auto Exposure on and off, see "Auto
Exposure" on page 184.
Image is too light or dark. Use the Lighten/Darken option on the Copy menu.
For information on making the image lighter or darker, see
"Lighten/Darken" on page 182.
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Troubleshooting 353
Adjusting Color Registration
This section describes how to adjust the color registration when you first install the printer or after
moving it to a new location.
This section includes:
• "Performing Auto Correct" on page 354
• "Printing the Color Registration Chart" on page 355
• "Determining Values" on page 356
• "Entering Values" on page 357
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
354 Troubleshooting
Printing the Color Registration Chart
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
Troubleshooting 355
Determining Values
On the color registration chart printed, find the straightest lines where the two black lines and the
colored line are most closely aligned for each color (Y, M, and C).
If you find the straightest line, make a note of the value (-5 – +5) indicated by the straightest line for
each color.
When the value is 0 for each color, you do not need to adjust the color registration.
When the value is not 0, enter the value according to the procedure in "Entering Values" on page 357.
356 Troubleshooting
Entering Values
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
7 Adjust until all straight lines are at the value of 0. Viewing the images before and after will help.
IMPORTANT:
• After printing the color registration chart, do not turn off the printer until the printer motor has stopped running.
Troubleshooting 357
Fax Problems (DocuPrint CM215 f/CM215 fw Only)
Problem Action
The printer is not working, there Unplug the power cord and plug it in again.
is no display and the buttons are Make sure that there is power to the electrical receptacle.
not working.
No dial tone sounds. Check that the phone line is connected properly.
See also:
• "Connecting the Telephone Line" on page 236
Check that the phone socket in the wall is working by plugging in
another phone.
The numbers stored in the Make sure that the numbers are stored in the memory correctly. Print
memory do not dial correctly. the Address Book List.
The document does not feed into Make sure that the document is not wrinkled and you are putting it in
the printer. correctly. Check that the document is of the right size, not too thick or
thin.
Make sure that the ADF cover is firmly closed.
Faxes are not received Select FAX Mode for Ans Select.
automatically. Make sure that there is paper in the PSI or the MPF.
Check if the LCD panel shows Memory Full.
Check the Junk Fax Filter setting.
The printer does not send faxes. Check the other fax machine you are sending to, to see if it can
receive your fax.
The incoming fax has blank The fax machine sending you the fax may be faulty. Ask the sender to
spaces or is received in poor- sort out the problem and resend the fax.
quality. A noisy phone line can cause line errors. Ask the sender to resend
the fax.
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner cartridge.
See also:
• "Replacing Toner Cartridges" on page 390
Some of the words on an The fax machine sending you the fax had a temporary document jam.
incoming fax are stretched. Ask the sender to clear the document jam and resend the fax.
There are lines on the documents Check your ADF glass for marks and clean it.
you send.
See also:
• "Cleaning the Scanner" on page 383
The printer dials a number, but The other fax machine may be turned off, out of paper, or cannot
the connection with another fax answer incoming calls. Ask the sender to sort out the problem and
machine fails. retry.
Documents are not stored in the There may not be enough memory to store the document. If the LCD
memory. panel shows Memory Full, delete any documents you no longer
need from the memory and then restore the document, or wait for the
job in progress (e.g., a fax transmission or reception) to complete.
358 Troubleshooting
Problem Action
Blank areas appear at the bottom You may have chosen the wrong paper settings in the user option
of each page or on other pages, setting. Correct the paper settings.
with a small strip of text at the
top. See also:
• "Tray Settings" on page 313
The printer will not send or Check if the region is set correctly.
receive faxes. 1 Press the System button.
2 Select Admin Menu, and then press the button.
3 Select Fax Settings, and then press the button.
4 Select Region, and then press the button.
5 When the setting is correct, press the (Back) button to return
to the previous screen.
To change the setting, select the correct region and then press the
button. Select Yes to reboot the printer.
Check that the phone line is connected properly.
See also:
• "Connecting the Telephone Line" on page 236
An error often occurs during a fax Reduce the modem speed.
transmission or reception. 1 Press the System button.
2 Select Admin Menu, and then press the button.
3 Select Fax Settings, and then press the button.
4 Select Modem Speed, and then press the button.
5 Select the desired menu item, and then press the button.
Troubleshooting 359
Scanning Problems
Problem Action
The scanner does not work. Make sure that you place the document to be scanned facing down
on the document glass, or facing up in the ADF. (ADF is available only
for the DocuPrint CM215 f/CM215 fw.)
There may not be enough available memory to hold the document
you want to scan. Try the Preview function to see if that works. Try
lowering the scan resolution rate.
Check that the Ethernet or USB cable is connected properly.
Make sure that the Ethernet or USB cable is not defective. Switch the
cable with a known good cable. If necessary, replace the cable.
Check that the scanner is configured correctly. Check the application
you want to use to make certain that the scanner job is being sent to
the correct port.
The printer scans very slowly. For the DocuPrint CM215 f/CM215 fw, graphics are scanned more
slowly than text when using the Scan to E-Mail or Scan to Network
feature.
Communication speed becomes slow in scan mode because of the
large amount of memory required to analyze and reproduce the
scanned image.
Scanning images at a high resolution takes more time than scanning
at a low resolution.
(DocuPrint CM215 f/CM215 fw Make sure that the document’s paper type meets the specifications
only) for the printer.
Document misfeeds or multiple
See also:
feeds occur in the ADF.
• "Preparing a Document" on page 171
• "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw
Only)" on page 174
Check whether the document is properly loaded in the ADF.
Make sure that the document guides are adjusted properly.
Make sure that the number of document sheets do not exceed the
maximum capacity of the ADF.
Make sure that the document is not curled.
Fan the document well before loading it in the ADF.
(DocuPrint CM215 f/CM215 fw Clean the ADF glass.
only)
See also:
Vertical stripes appear on the
output when scanned using the • "Cleaning the Scanner" on page 383
ADF.
A smear appears at the same Clean the document glass.
location on the output when
scanned using the document See also:
glass. • "Cleaning the Scanner" on page 383
Images are skewed. Make sure that you place the document to be scanned facing down
on the document glass, or facing up in the ADF. (ADF is available only
for DocuPrint CM215 f/CM215 fw.)
360 Troubleshooting
Problem Action
(DocuPrint CM215 f/CM215 fw If the document uses thick media, try scanning it from the document
only) glass.
Diagonal lines appear jagged
when scanned using the ADF.
(DocuPrint CM215 f/CM215 fw Check if the following settings have been set correctly on the
only) CentreWare Internet Services.
The printer does not properly
transfer scan data to a specified Scan to E-Mail
destination via the Scan to E-Mail
or Scan to Network feature. Check the following setting under Address Book → Personal
Address:
• Address
Scan to Network
Check the following settings under Address Book →
Computer/Server Address Book:
• Name (Displayed on Printer)
• Network Type
• Host Address (IP Address or DNS Name)
• Port Number
• Login Name (if required by host)
• Login Password
• Name of Shared Directory
• Subdirectory Path (optional)
Troubleshooting 361
Problem Action
Cannot scan using TWAIN or Install the Desktop Experience feature on the computer.
WIA on a Windows Server 2008, To install Desktop Experience:
Windows Server 2008 R2, or
Windows Server 2012 computer. For Windows Server 2008 and Windows Server 2008 R2:
1 Click Start, point to Administrative Tools, and then click Server
Manager.
2 Under Features Summary, click Add Features.
3 Select the Desktop Experience check box.
4 If a window appears, follow the on-screen instructions.
5 Click Next, and then click Install.
6 Restart the computer.
For Windows Server 2012:
1 On the Start screen, click Server Manager.
2 Click Add roles and features to start Add Roles and Features
Wizard.
3 On the Before you begin screen, click Next.
4 On the Select installation type screen, confirm that Role-based
or feature-based installation is selected, and then click Next.
5 On the Select destination server screen, select an appropriate
server and then click Next.
6 On the Select server roles screen, click Next.
7 On the Select features screen, select the Desktop Experience
check box under User Interfaces and Infrastructure (Installed)
in the Features list.
8 On the pop-up window, click Add Features.
9 On the Select features screen, click Next.
10On the Confirm installation selections screen, click Install.
11 Restart the computer.
362 Troubleshooting
Scan Driver/Printer Utility Problems
Problem Action
(DocuPrint CM215 f/CM215 fw Make sure that your computer and the printer is properly connected
only) with the USB cable or Ethernet cable.
Unable to retrieve the Address Make sure that the printer is turned on.
Book data from the printer on the Make sure that the print driver is installed on your computer. (The
Address Book Editor. Address Book Editor retrieves the Address Book data via the print
driver.)
The TWAIN driver cannot Make sure that your computer and the printer is properly connected
connect to the printer. with the USB cable.
Check whether the printer is turned on. If the printer is turned on,
reboot it by turning the power switch off and then on again.
If a scan application is running, close the application once, restart the
application, and then try scanning again.
The scan driver has not been Install the scan driver. If the driver is already installed, uninstall it and
registered on your computer and then reinstall it.
cannot be accessed from the
Express Scan Manager.
Failed to scan your document on Make sure that your computer and the printer is properly connected
the printer via the Express Scan with the USB cable.
Manager. Check whether the printer is turned on. If the printer is turned on,
reboot it by turning the power switch off and then on again.
If a scan application is running, close the application once, restart the
application, and then try scanning again.
Failed to create an image file via Make sure that there is sufficient space in your hard disk.
the Express Scan Manager. Uninstall the Express Scan Manager on your computer and then
reinstall it.
Failed to initialize the Express Uninstall the Express Scan Manager on your computer and then
Scan Manager. reinstall it.
Failed to execute the Express Uninstall the Express Scan Manager on your computer and then
Scan Manager. reinstall it.
An unexpected error occurred on Uninstall the Express Scan Manager on your computer and then
the Express Scan Manager. reinstall it.
Troubleshooting 363
Wireless Problems (DocuPrint CM215 fw Only)
Problem Action
Cannot setup wireless Make sure that the Ethernet cable is disconnected from the printer.
connection. Make sure that Wi-Fi is set to On.
See also:
• "Wi-Fi (DocuPrint CM215 fw Only)" on page 282
Try disabling the firewall on your computer. The firewall on your
computer may be blocking communication with your printer.
Cannot setup wireless connection Make sure that the security setting of the wireless LAN access point
with WPS (Wi-Fi Protected or router is WPA or WPA2. (WEP is not supported on WPS.)
Setup®).
Cannot setup wireless connection Press the WPS button on the wireless LAN access point or router
with the WPS-PBC (Wi-Fi within two minutes after starting the WPS operation on the printer. For
Protected Setup-Push Button details about the wireless LAN access point or router, refer to the
Configuration). manual supplied with the wireless LAN access point or router.
Cannot setup wireless connection Check if the PIN you have entered on the computer is correct.
with WPS-PIN (Wi-Fi Protected
Setup-Personal Identification
Number).
364 Troubleshooting
Other Problem
Problem Action
Condensation has occurred This usually occurs within several hours after you heat the room in
inside the printer. winter. This also occurs when the printer is operating in a location
where relative humidity reaches 85% or more. Adjust the humidity or
relocate the printer to an appropriate environment.
Troubleshooting 365
Understanding Printer Messages
The printer LCD panel displays messages describing the current state of the printer and indicates
possible printer problems you must resolve. This section describes error codes included in the
messages, their meanings, and how to clear the messages.
IMPORTANT:
• When an error message is displayed, the print data remaining on the printer and the information accumulated
in the memory of the printer are not secured.
016-744 Press the button to clear the message. If this does not solve the problem, contact the
016-745 Fuji Xerox local representative office or an authorized dealer.
See also:
• "Online Services" on page 409
016-749 Press the button to cancel the current job. Retry when the printer does not process
any job.
016-764 Press the button to clear the message. Check if the Ethernet cable is properly
connected. If this does not solve the problem, contact SMTP server administrator.
366 Troubleshooting
Error Code What You Can Do
016-766 Press the button to clear the message. Ping the IP address of the SMTP server and
check if the server is available. If this does not solve the problem, contact SMTP server
administrator.
016-767 Press the button to clear the message. Check if the recipient address is correct, and
try scanning again.
016-791 Insert the USB memory device and press the button to clear the message.
016-920 Press the button to clear the message. Check the wireless setting for the access
point and the printer.
016-930 Remove the device from the USB drive and press the button to clear the message.
016-931
016-981 Press the button to cancel the current job. Try copying fewer documents.
016-985 Attached file size is larger than you defined. Press the button to clear the message.
Try the following:
• Enlarge Max E-Mail Size.
• Lower the resolution setting.
• Change the file format of the scanned image.
017-970 Memory is likely to be full. Press the button to clear the message. Try the following:
• Delete the data stored in the memory.
• Lower the resolution setting.
• Reduce the number of pages.
017-980 Press the button to clear the message. Retry when the printer does not process any
017-981 job.
017-988 Press the button to clear the message. Check if the interface cable is securely
connected or your computer does not have any problem.
018-338 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji
Xerox local representative office or an authorized dealer.
See also:
• "Online Services" on page 409
024-340 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji
024-360 Xerox local representative office or an authorized dealer.
See also:
• "Loading Print Media in the Multipurpose Feeder (MPF)" on page 134
• "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 142
024-963 Press the button to clear the message and load the specified paper. Follow the on-
screen instruction if one appears.
See also:
• "Loading Print Media in the Multipurpose Feeder (MPF)" on page 134
• "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 142
026-720 Press the button to clear the message. Check if the USB memory device has
enough memory.
Troubleshooting 367
Error Code What You Can Do
026-721 Press the button to clear the message. Check if the USB memory device is write-
026-722 protected or gets any disk problem.
026-723 Press the button to clear the message. Check if the path and file name to save the
data is too long.
026-750 Press the button to clear the message. Check if the interface cable is securely
connected, or restart the application you use.
026-751 Press the button to clear the message. Check if the interface cable is securely
026-752 connected.
027-446 Change the IP address to avoid duplication. Turn off the printer, and turn it on again.
027-452
031-521 Press the button to clear the message. Check if the access setting to the SMB server
is correct by contacting your server administrator.
031-526 Press the button to clear the message. Check if the domain name of the SMB server
is correct. Check DNS connection, or check if the name of the forwarding destination
server is registered with DNS.
031-529 Press the button to clear the message. Check if the Ethernet cable is properly
connected and if the password for the SMB server is correct.
031-530 Press the button to clear the message. Check if the working path setting to the SMB
server is correct.
031-533 Press the button to clear the message. Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
• If the SMB server encounters any write-protection or disk problem.
031-534 Press the button to clear the message. Check if the SMB server encounters any
031-535 write-protection or disk problem.
031-536
031-537 Press the button to clear the message. Check if the storage location has free space.
031-555 Press the button to clear the message. Check if the network is properly connected.
031-556 Press the button to clear the message. Check if the SMB server encounters any
write-protection or disk problem.
031-557 Press the button to clear the message. Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-558 Press the button to clear the message. Check if the access setting to the SMB server
is correct by contacting your server administrator.
031-571 Press the button to clear the message. Check if the printer is properly connected to a
network.
031-574 Press the button to clear the message. Check if the domain name of the FTP server
is correct.
031-575 Press the button to clear the message. Check if the host name setting to the FTP
server is correct.
031-576 Press the button to clear the message. Check if the FTP server encounters any
write-protection or disk problem.
031-578 Press the button to clear the message. Check if the Ethernet cable is properly
connected and if login name (user name) and password for the FTP server are correct.
368 Troubleshooting
Error Code What You Can Do
031-579 Press the button to clear the message. Check if the working path setting to the FTP
server is correct.
031-582 Press the button to clear the message. Check if the FTP server encounters any
write-protection or disk problem.
031-584 Press the button to clear the message. Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
• If the FTP server encounters any write-protection or disk problem.
031-585 Press the button to clear the message. Check if the FTP server encounters any
031-587 delete/write-protection or disk problem.
031-588 Press the button to clear the message. Check if the FTP server encounters any
write-protection or disk problem.
031-589 Press the button to clear the message. Check if the storage location has free space.
031-594 Press the button to clear the message. Contact your server administrator to check if
the scanned file has wrong setting while being stored to FTP server. If this does not
solve the problem, contact the Fuji Xerox local representative office or an authorized
dealer.
See also:
• "Online Services" on page 409
031-598 Press the button to clear the message. Check if the FTP server encounters any
write-protection or disk problem.
033-503 Press the button to clear the message. Check the report. Delete the unnecessary
data stored in the memory.
033-513
033-517 Press the button to clear the message. Check if the password of the fax lock is
correct.
033-518 Press the button to clear the message. Check if your region is set correctly.
033-519 Fax service is locked. To continue, press the button and disable the fax lock.
See also:
• "Limiting Access to Printer Operations" on page 317
033-787 Press the button to clear the message. The job is cancelled.
033-788 Press the button to clear the message. Remove the received fax, or wait for a while
until sending a fax is completed.
034-700 Press the button to clear the message. If the error continues to appear after the
034-701 redial for the specified number of times, try the following:
• Check if the phone line is connected properly.
034-702
• Check if the destination number is correct.
• Set Number of Redial to the larger value.
• Set Interval Timer or Redial Delay longer.
See also:
• "Connecting the Telephone Line" on page 236
Troubleshooting 369
Error Code What You Can Do
034-703 Press the button to clear the message. If the error continues to appear after the
034-704 redial for the specified number of times, try the following:
• Check if the phone line is connected properly.
034-705
• Check if the destination number is available and correct.
034-706
• Set Number of Redial to the larger value.
• Set Interval Timer or Redial Delay longer.
See also:
• "Connecting the Telephone Line" on page 236
034-707 Press the button to clear the message. If the error continues to appear after the
redial for the specified number of times, try the following:
• Set Number of Redial to the larger value.
• Set Interval Timer or Redial Delay longer.
• Lower Modem Speed.
034-708 Press the button to clear the message. If the error continues to appear after the
redial for the specified number of times, try the following:
• Set Number of Redial to the larger value.
• Set Interval Timer or Redial Delay longer.
• Check if the destination number is available.
• Lower Modem Speed.
034-709 Press the button to clear the message. If the error continues to appear after the
034-710 redial for the specified number of times, try the following:
• Set Number of Redial to the larger value.
• Set Interval Timer or Redial Delay longer.
034-711 Press the button to clear the message. If the error continues to appear after the
034-712 redial for the specified number of times, try the following:
• Set Number of Redial to the larger value.
034-713
• Set Interval Timer or Redial Delay longer.
• Lower Modem Speed.
034-714 Press the button to clear the message. If the error continues to appear after the
redial for the specified number of times, try the following:
• Set Number of Redial to the larger value.
• Set Interval Timer or Redial Delay longer.
• Check if the destination number is available.
034-715 Press the button to clear the message. If the error continues to appear after the
redial for the specified number of times, try the following:
• Set Number of Redial to the larger value.
• Set Interval Timer or Redial Delay longer.
• Lower Modem Speed.
034-716 Press the button to clear the message. If the error continues to appear after the retry
for the specified number of times, it will be cancelled. When retrying sending the fax,
lower Modem Speed.
034-717 Press the button to clear the message. If the error continues to appear after the retry
for the specified number of times, it will be cancelled. Retry sending the fax.
034-718 Press the button to clear the message. If the error continues to appear after the retry
034-719 for the specified number of times, it will be cancelled. When retrying sending the fax,
lower Modem Speed.
370 Troubleshooting
Error Code What You Can Do
034-720 Press the button to clear the message. If the error continues to appear after the retry
for the specified number of times, it will be cancelled. When retrying sending the fax, try
the following:
• Lower Modem Speed.
• Enable ECM.
034-721 Press the button to clear the message. If the error continues to appear after the retry
034-722 for the specified number of times, it will be cancelled. When retrying sending the fax,
lower Modem Speed.
034-723
034-724
034-725
034-726
034-727 Press the button to clear the message. Check if the destination number is available.
If the error continues to appear after the retry for the specified number of times, it will be
cancelled.
034-750 Press the button to clear the message. Check if the phone line is connected properly.
See also:
• "Connecting the Telephone Line" on page 236
034-751 Press the button to clear the message. Check if the destination machine blocks your
fax as the junk fax. If it does, ask the receiver to disable the setting.
034-752 Press the button to clear the message. Check if the phone line is connected properly.
034-753
See also:
• "Connecting the Telephone Line" on page 236
034-754 Press the button to clear the message. Lower Modem Speed.
034-755
034-756
034-757
034-758 Press the button to clear the message. Check if the phone line is connected properly.
Or, lower Modem Speed.
See also:
• "Connecting the Telephone Line" on page 236
034-759 Press the button to clear the message. Lower Modem Speed.
034-760
034-761 Press the button to clear the message. Check if the phone line is connected properly.
See also:
• "Connecting the Telephone Line" on page 236
034-762 Press the button to clear the message. Try the following:
• Lower Modem Speed.
• Enable ECM.
034-763 Press the button to clear the message. Lower Modem Speed.
034-764
034-765
034-766
Troubleshooting 371
Error Code What You Can Do
034-767 Press the button to clear the message. Check if the phone line is connected properly.
See also:
• "Connecting the Telephone Line" on page 236
034-768 Press the button to clear the message. Lower Modem Speed.
041-340 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji
042-358 Xerox local representative office or an authorized dealer.
See also:
• "Clearing Paper Jams From the Front of the Printer" on page 328
075-921 Load paper for the second side (odd) pages, and press the button.
See also:
• "Manual Duplex Printing" on page 147
077-100 Open the rear cover and remove the jammed paper.
077-104
See also:
077-106 • "Clearing Paper Jams From the Rear of the Printer" on page 329
077-108
077-109
077-304 Close the rear cover.
077-900 Open the rear cover and remove the jammed paper.
See also:
• "Clearing Paper Jams From the Center Output Tray" on page 331
077-901 Open the rear cover and remove the jammed paper.
See also:
• "Clearing Paper Jams From the Rear of the Printer" on page 329
091-402 The service life of your printer is coming to an end and the printer will soon stop
running.
If you want to keep using the printer, change the Machine Life setting to Continue
Print. However, continuous use of the printer will degrade the print quality.
See also:
• "Machine Life" on page 299
091-441 The printer has exceeded its service life or the settings have been changed to continue
using it. The quality of printouts will degrade if the printer continues to be used.
See also:
• "Machine Life" on page 299
372 Troubleshooting
Error Code What You Can Do
092-310 Clean the CTD sensor.
See also:
• "Cleaning the Color Toner Density (CTD) Sensor" on page 389
092-651 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji
092-661 Xerox local representative office or an authorized dealer.
See also:
• "Online Services" on page 409
092-910 Clean the CTD sensor.
See also:
• "Cleaning the Color Toner Density (CTD) Sensor" on page 389
093-423 Replace the specified toner cartridge soon.
093-424
See also:
093-425 • "Replacing Toner Cartridges" on page 390
093-426
093-919 Re-install or replace the specified toner cartridge.
093-920
See also:
093-921 • "Replacing Toner Cartridges" on page 390
093-922
093-930 Remove the specified toner cartridge and install a new one. If you do not replace the
093-931 toner cartridge, print quality problems may occur.
Troubleshooting 373
Error Code What You Can Do
116-210 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji
116-314 Xerox local representative office or an authorized dealer.
See also:
• "Online Services" on page 409
117-350 Open the rear cover and close to continue. If this does not solve the problem, contact
the Fuji Xerox local representative office or an authorized dealer.
117-366 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji
124-333 Xerox local representative office or an authorized dealer.
See also:
• "Machine Life" on page 299
191-311 The life of your printer has been over and you can no longer use the printer.
193-700 This message indicates the printer is in the Non-Genuine Mode.
NOTE:
• As for the following message, which does not include an error code, refer to the table below for the solution.
374 Troubleshooting
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the
error message on the LCD panel.
You need to know the model of your printer and serial number. See the label on the rear cover of your
printer.
Troubleshooting 375
Getting Help
This section includes:
• "LCD Panel Messages" on page 376
• "SimpleMonitor Alerts (Windows Only)" on page 376
• "Obtaining the Product Information" on page 377
Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.
See also:
• "Understanding Printer Messages" on page 366
376 Troubleshooting
Obtaining the Product Information
1 In your print driver's Properties window, click the Configuration tab and then click About.
2 Click Fuji Xerox Web Site.
Your web browser launches and our web site is displayed.
3 Follow the instructions on the web site and download an appropriate print driver.
NOTE:
• The URL of the driver download service page is as follows: http://www.fujixeroxprinters.com/
• For the latest information about the print driver features, refer to the Help provided for the print driver.
Troubleshooting 377
Non-Genuine Mode
When toner within a toner cartridge is empty, the XXXX Cartridge is Close to Life or
Replace XXXX Cartridge (XXXX: Yellow, Magenta, Cyan, or Black) message appears.
When you want to use the printer in the Non-Genuine Mode, enable the Non-Genuine Mode and
replace the toner cartridge.
IMPORTANT:
• If you use the printer in the Non-Genuine Mode, the performance of the printer may not be at its optimum. Any
problems that may arise from the use of the Non-Genuine Mode are not covered by our quality guarantee.
The continuous use of the Non-Genuine Mode can also cause the printer to break down, and any repair
charges for such break down will be incurred by users.
NOTE:
• To disable the Non-Genuine Mode, select Off for Non-Genuine Mode on the operator panel or deselect the
check box next to On on the Non-Genuine Mode page on the Printer Maintenance tab in the Printer Setting
Utility.
378 Troubleshooting
Using the Printer Setting Utility (Windows Only)
The following procedure uses Windows 7 as an example.
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → Printer Setting Utility.
NOTE:
• The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
4 Select the check box next to On, and then click the Apply New Settings button.
Troubleshooting 379
380 Troubleshooting
11
Maintenance
Maintenance 381
Cleaning the Printer
This section describes how to clean the printer in order to maintain it in good condition and print clean
printouts all the time.
WARNING:
• When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning
materials may result in poor performance of the product. Never use aerosol cleaners to avoid
catching fire and explosion.
CAUTION:
• When cleaning this product, always switch off and unplug it. Access to a live machine interior may
cause electric shock.
382 Maintenance
Cleaning the Scanner
Keep the scanner clean to ensure the best possible copies. Clean the scanner at the start of each day
and during the day, as needed.
3 For the DocuPrint CM215 f/CM215 fw, wipe the surface of the document glass and ADF glass
until they are clean and dry.
For the DocuPrint CM215 b, wipe the surface of the document glass until it is clean and dry.
1*
4* 2
1* Film
2 White Document Cover
3 Document Glass
4* ADF Glass
*: Available only on the DocuPrint CM215 f/CM215 fw.
Maintenance 383
4 For the DocuPrint CM215 f/CM215 fw, wipe the underside of the white document cover and film
until they are clean and dry.
For the DocuPrint CM215 b, wipe the underside of the white document cover until it is clean and
dry.
384 Maintenance
Cleaning the ADF Feed Roller (DocuPrint CM215 f/CM215
fw Only)
Keep the ADF feed roller clean to ensure the best possible copies. Clean the ADF feed roller at
regular intervals.
2 Wipe the ADF feed roller with a dry soft lint-free cloth or paper towel until it is clean.
If the ADF feed roller gets soiled with ink stains, paper from the ADF may also be soiled. In this
case, slightly dampen a soft lint-free cloth or paper towel with a neutral detergent or water, and
then remove the contamination from the ADF feed roller until it is clean and dry.
Maintenance 385
Cleaning Inside the Printer
1 Turn off the printer and disconnect the power cord.
2 Open the toner access cover.
386 Maintenance
6 Pull the print head cleaning rod out.
7 Insert the print head cleaning rod fully into the hole beside the arrow on the printer until its tip
reaches the interior of the printer as illustrated below, and then pull it out.
Maintenance 387
10 Replace the black toner cartridge by adjusting it to the associated cartridge holder, and then
insert it firmly by pressing near the center of the label until the toner cartridge clicks.
388 Maintenance
Cleaning the Color Toner Density (CTD) Sensor
Clean the CTD sensor only when an alert for the CTD sensor is shown on the Printer Status window
or operator panel.
3 Clean the CTD sensor inside the printer with a clean dry cotton swab.
Maintenance 389
Replacing Toner Cartridges
Fuji Xerox toner cartridges are available only through Fuji Xerox.
It is recommended that you use Fuji Xerox toner cartridges for your printer. Fuji Xerox does not
provide warranty coverage for problems caused by using consumables not supplied by Fuji Xerox.
WARNING:
• Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge or
toner bottle.
It may catch fire by electric sparks inside a vacuum cleaner and cause explosion.
Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your
local Fuji Xerox representative.
• Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and
cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for
its disposal.
CAUTION:
• Keep drum cartridges (or drum if not a cartridge type) and toner cartridges out of the reach of
children. If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.
• When replacing drum cartridges (or drum if not a cartridge type) and toner cartridges, be careful not
to spill the toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well
as inhalation.
• If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in the eyes, wash it out with plenty of water for at least 15 minutes until
irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a
physician immediately.
IMPORTANT:
• Do not shake the used toner cartridge to avoid spilling of the toner.
• Be sure to use the starter toner cartridge shipped with the printer until it gets empty, and then replace it with a
purchased one.
390 Maintenance
Overview
The printer has toner cartridges of four colors: black (K), yellow (Y), magenta (M), and cyan (C).
When a toner cartridge reaches its usable life-span, the following messages appear on the LCD panel.
Replace The error code differs depending on the color of the toner cartridge.
• 093-933: Black
Black Cartridge
• 093-932: Cyan
• 093-931: Magenta
• 093-930: Yellow
*:
This warning appears only when Fuji Xerox toner cartridges are used (Non-Genuine Mode is set to
Off.)
IMPORTANT:
• When placing a used toner cartridge on the floor or on a table, place a few sheets of paper under the toner
cartridge to catch any toner that may spill.
• Do not reuse old toner cartridges once you remove them from the printer. Doing so can impair print quality.
• Do not shake or pound the used toner cartridges. The remaining toner may spill.
• We recommend you to use up the toner cartridges within one year after removing them from the packaging.
Maintenance 391
Removing the Toner Cartridges
1 Turn off the printer.
2 Open the toner access cover.
3 Spread a few sheets of paper on the floor or table where the removed toner cartridge is to be
placed.
6 Place the toner cartridge slowly on the sheets of paper spread in step 3.
392 Maintenance
Installing a Toner Cartridge
1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the
toner evenly.
NOTE:
• Confirm that the color of the new toner cartridge matches that on the handle before replacing it.
• Handle the toner cartridge carefully to avoid spilling of the toner.
3 Adjust the toner cartridge to the associated cartridge holder, and then insert it firmly by pressing
near the center of the label until the toner cartridge clicks.
Maintenance 393
4 Close the toner access cover.
394 Maintenance
Ordering Supplies
This section includes:
• "Consumables" on page 395
• "When to Order Toner Cartridges" on page 396
• "Recycling Supplies" on page 396
The toner cartridges need to be ordered occasionally. Each toner cartridge includes installation
instructions on the box.
Consumables
IMPORTANT:
• Use of consumables not recommended by Fuji Xerox can impair machine quality and performance. Use only
consumables recommended by Fuji Xerox.
• Average standard pages. Declared yield in accordance with JIS X6932 (ISO/IEC 19798). These values are
estimates and vary depending on conditions such as the content being printed, paper size, paper type, the
machine’s operating environment, initializing process done when you turn on or off the printer, and
adjustments to maintain print quality.
NOTE:
• The printable number of pages for the starter toner cartridges shipped with the printer are approximately 1000
pages for black toner cartridge and 700 pages for yellow, magenta, and cyan toner cartridges.
• Each toner cartridge includes installation instructions on the box.
Maintenance 395
When to Order Toner Cartridges
The LCD panel displays a warning when the toner cartridge nears its replacement time. Verify that you
have replacements on hand. It is important to order a toner cartridge when the messages first appear
to avoid interruptions to your printing. The LCD panel displays an error message when the toner
cartridge must be replaced.
To order toner cartridges, contact the Fuji Xerox local representative office or an authorized dealer.
IMPORTANT:
• This printer is designed to provide the most stable performance and print quality when used with the
recommended toner cartridges. Not using toner cartridges recommended for this machine degrades the
performance and printing quality of the printer. You could also incur charges if the machine breaks down. To
receive customer support and achieve the optimum performance of the printer, be sure to use recommended
toner cartridges.
Recycling Supplies
• For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner
cartridges and drums (photoreceptors) to make recycle parts, recycle materials or energy
recovery.
• Proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges.
Return them to your local Fuji Xerox representative.
396 Maintenance
Storing Consumables
Store consumables in their original packaging until you need to use them. Do not store consumables
in:
• Temperatures greater than 40 °C (140 °F).
• An environment with extreme changes in humidity or temperature.
• Direct sunlight.
• Dusty places.
• A car for a long period of time.
• An environment where corrosive gases are present.
• An environment with salty air.
Maintenance 397
Managing the Printer
This section includes:
• "Checking or Managing the Printer with the CentreWare Internet Services (DocuPrint CM215
f/CM215 fw Only)" on page 398
• "Checking Printer Status with the SimpleMonitor (Windows Only)" on page 399
• "Checking Printer Status Through E-mail (DocuPrint CM215 f/CM215 fw Only)" on page 400
398 Maintenance
Checking Printer Status with the SimpleMonitor
(Windows Only)
The SimpleMonitor is a tool that is installed with your print driver. It automatically checks the printer
status when you send a print job. The SimpleMonitor can also check the status of the tray and
remaining amount of toner cartridges.
1 Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific →
your printer → SimpleMonitor-Btype for Asia-Pacific.
The Printer Selection window appears.
See also:
• "SimpleMonitor (Windows Only)" on page 59
Maintenance 399
Checking Printer Status Through E-mail (DocuPrint
CM215 f/CM215 fw Only)
When connected in a network environment where sending and receiving of e-mail is possible, the
printer can send an e-mail report to specified e-mail addresses containing the error status which has
occurred on the printer.
400 Maintenance
Conserving Supplies
You can change several settings in your print driver to conserve toner cartridge and paper.
Maintenance 401
Checking Page Counts
The total number of printed pages can be checked at the operator panel. Three meters are available:
Meter 1 (color prints), Meter 2 (monochrome prints), and Meter 4 (Meter 1 + Meter 2). Meter
3 always shows 0 on your printer.
The Meter Readings counts the number of pages printed properly. Single side print (including
Multiple Up) is counted as one page, and 2-sided print (including Multiple Up) is counted as two.
During 2-sided printing, if an error occurs after one side is printed properly, it is counted as one page.
When printing color data, which has been converted by using ICC profile on an application, with the
Color setting, the data is printed by color even if it seems to be black and white data on the monitor. In
that case, Meter 1 and Meter 4 are increased.
When doing 2-sided printing, a blank page may be inserted automatically depending on the settings of
the application. In this case, the blank page is counted as one page. However, when doing 2-sided
printing for odd number of pages, the blank page inserted to the rear side of the last odd page is not
counted.
See also:
• "Meter Readings" on page 275
Use the following procedure to check a meter:
402 Maintenance
Moving the Printer
1 Turn off the printer.
2 For the DocuPrint CM215 f/CM215 fw, disconnect the power cord, interface cable, and any other
cables.
For the DocuPrint CM215 b, disconnect the power cord and USB cable, and go to step 4.
Maintenance 403
4 Remove any paper in the center output tray if there is. Close the output tray extension if it is
extended.
5 Remove any paper in the priority sheet inserter (PSI) or multipurpose feeder (MPF). Keep the
paper wrapped and away from humidity and dirt.
404 Maintenance
7 Slide the slide bar backward until it stops.
Maintenance 405
406 Maintenance
12
Contacting Fuji Xerox
C D
C (Clear) button ................................ 48, 49 Data LED .............................................. 48
Canceling a print job ..............................154 Delayed Start ....................................... 312
From computer ..................... 154, 155 Demo Page ......................................... 275
From operator panel ......................154 Determining values ................................ 356
Center output tray ..................... 44, 45, 323 Dialing Type ................................. 267, 284
CentreWare Internet Services ....................57 Dimensions ............................................ 36
Direct Fax ............................................ 249
Index 411
Discard Size ................................. 268, 289 I
Display problems ..................................336 Image Compression .............................. 310
Document cover ................................ 45, 47 Images
Document feeder tray ......................... 44, 47 Setting color mode ........................ 231
Document glass ........................ 45, 47, 383 Initialize NVM ....................................... 298
Document guides ....................................47 Installing a toner cartridge ....................... 393
Document output tray ...............................44 Installing print driver
Document Size ................41, 180, 304, 308 Mac OS X ................................... 120
DRPD Mode .........................................267 Windows ....................................... 89
DRPD Pattern .............................. 268, 287 Internet Services ................................... 281
Interval Timer ............................... 267, 285
E IP Filter ............................................... 282
ECM ........................................... 268, 289
Edit From Field .....................................302 J
Energy Saver button/LED .........................48 Jam .................................................... 334
Entering values .....................................357 Job History .......................................... 274
Envelope ..................................... 295, 296 Job Status button/LED ............................. 48
Error and Warning Messages ..................376 Job Time-Out ....................................... 292
Error History .........................................274 Junk Fax Filter .............................. 267, 285
Error LED ..............................................48
Ethernet port .................................... 46, 71
L
Express Scan Manager ............................63
Labels ........................................ 295, 296
Extel Hook Thresh ......................... 268, 289
Launcher ............................................... 60
LCD ..................................................... 48
F LCD panel ............................................. 49
F/W Version .........................................294 LCD panel messages ............................. 376
Fault Time-Out .....................................291 Length guide .................................... 44, 45
Fax Activity .......................... 268, 275, 290 Levers .......................................... 46, 323
Fax Broadcast .............................. 268, 290 Light Card ................................... 295, 296
Fax button/LED .......................................49 Lighten/Darken ...... 182, 244, 305, 309, 311
Fax Cover Page ............................ 268, 286 Limiting access to printer operations ......... 317
Fax Fwd E-Mail ............................. 268, 288 Line Monitor ................................. 267, 284
Fax Fwd Number .......................... 268, 288 Line Type .................................... 267, 284
FAX Mode ...........................................267 Liquid crystal display ................................ 48
Fax problems .......................................358 Loading envelope
Fax Transmit ................................ 268, 290 MPF .......................................... 139
File Format ..........................................307 PSI ............................................ 144
Film ....................................................383 Loading print media ............................... 133
First Copy Output Time ............................34 MPF .......................................... 134
Forward Settings ........................... 268, 288 PSI ............................................ 142
Front Cover .............................. 44, 45, 323 Low Toner Alert Msg .............................. 293
LPD ................................................... 281
G LW Gloss Card ............................. 295, 296
Getting help .........................................376
SimpleMonitor alerts ......................376 M
Gray Balance ............................... 185, 306 Machine Life ........................................ 299
Group Dial ...........................................276 Machine weight ...................................... 36
Group dialing ........................................259 Main components .................................... 44
Managing printer ................................... 398
H Manual duplex printing ........................... 147
Halftone/Printable Colors ..........................34 Margin Left/Right ...................189, 306, 310
HDD .....................................................34 Margin Middle .......................190, 307, 310
Margin Top/Bottom .................188, 306, 309
412 Index
Max E-Mail Size ....................................310 Peer-to-Peer ........................................ 115
Memory .................................................34 Phone Book ......................................... 276
Meter Readings ....................................275 Phone connector ............................... 46, 71
Total printed pages .......................402 Plain ........................................... 295, 296
Meters Point and Print ...................................... 111
Total page counts .........................402 Port 9100 ............................................ 281
mm / inch ............................................293 Power connector ..................................... 46
Modem Speed .............................. 268, 289 Power consumption ................................. 36
Mottle .................................................344 Power On Wizard .................................. 293
Moving printer ......................................403 Power Saver Timer ................................ 291
Multiple Up ..........................................401 Power Saving Timer .............................. 318
Multipurpose feeder (MPF) .......... 44, 45, 323 Power supply ......................................... 35
Power switch .................................... 44, 45
N Prefix Dial .............................268, 269, 288
Network ..............................................277 Prefix Dial Num ............................ 268, 288
No.n/Address (n is 1 - 5.) ........................282 Print button/LED ..................................... 49
No.n/Mask (n is 1 - 5.) ............................282 Print driver installing
No.n/Mode(n is 1 - 5.) ............................282 Mac OS X ................................... 120
Non-Genuine Mode ...............................298 Windows ....................................... 89
Number of copies ..................................176 Print driver pre-install status ...................... 89
Number of Fax Lines ................................40 Print head cleaning rod ...................... 44, 45
Number of Redial .......................... 267, 285 Print media .......................................... 401
Numeric keypad ......................................48 Dimensions ................................. 133
N-Up .......................................... 186, 306 Print quality problems ............................ 339
Print resolution ....................................... 37
Printer connection and software installation .....67
O Printer Setting Utility ................................ 58
OK button ..............................................49 Printer software ...................................... 55
One-touch buttons ...................................48 Printer status
Operating system .............................. 37, 41 StatusMessenger ......................... 400
Operator panel ................................. 44, 45 Printing ............................................... 153
Ordering toner cartridges ........................396 Custom paper .............................. 161
Original paper size ............................ 34, 38 With Mac OS X print driver ..... 162
Original size With Windows print driver ...... 162
Setting for scanning ......................232 Printing basics ...................................... 127
Original Type .................181, 243, 305, 311 Printing from computer ........................... 153
Output paper size ....................................34 Printing problems .................................. 337
Output paper weight ................................34 Printing Resolution .................................. 34
Output tray capacity .................................35 Priority Sheet Inserter (PSI) ..........44, 45, 323
Output tray extension ................. 44, 45, 151 Product features ..................................... 30
Protocol ................................................ 37
P Protocol Monitor ................................... 275
Panel Language ....................................314
Panel Lock ................................... 300, 315 R
Panel Settings ......................................274 Rear cover ..................................... 46, 323
Panel Settings page .................................53 Rear cover handle ................................... 46
Paper chute ...........................................46 Recording paper size ............................... 40
Paper Error ..........................................307 Recycled ..................................... 295, 296
Paper feed roller .....................................46 Recycling supplies ................................ 396
Paper jam location .................................323 Redial Delay ................................ 267, 285
Paper tray capacity ..................................35 Redial/Pause button ................................ 48
Paper width guides .................... 44, 45, 137 Reduce/Enlarge ............................ 178, 304
Parts name ............................................44 Reduction/enlargement ............................ 34
PDL ......................................................37 Region ........................................ 268, 290
Index 413
Remote Rcv Tone ......................... 268, 285 Specification .......................................... 33
Remote Receive ........................... 267, 285 Speed Dial ........................................... 276
Removing the toner cartridges .................392 Speed Dial button ................................... 48
Report page .........................................164 Start button ............................................ 48
Reset Wireless .....................................280 StatusMessenger .................................. 281
Resetting to factory defaults ....................319 Checking printer status .................. 400
Resolution ........................... 243, 308, 311 Configuring ................................. 400
Setting for scanning ......................231 Stop button ............................................ 48
Ring Tone Volume ......................... 267, 284 Storing consumables ............................. 397
Ringer Volume ......................................265 System button/LED ................................. 48
System Settings .................................... 274
S
Safety T
Electrical .......................................17 TCP/IP ................................................ 281
Operational ...................................22 TEL Mode ........................................... 267
Scan button/LED .....................................48 TEL/FAX Mode ..................................... 267
Scan driver/Printer utility problems ............363 TIFF File Format ................................... 310
Scan to e-mail ........................................39 Toner access cover ........................... 44, 45
Scan to Network ...................................307 Toner cartridges
Scan to PC ............................................39 Conserving .................................. 401
Scanning When to order .............................. 396
Black-and-white images .................231 Toner Refresh ...................................... 297
Color images ...............................231 Tool Without An Interesting Name (TWAIN) ...198
Scan resolution ............................231 Transfer belt .................................. 46, 323
Setting color mode ........................231 Transfer roller ......................................... 46
Setting image file type ...................230 Transmission mode ................................. 40
Specifying original size ..................232 Transmission resolution ............................ 41
Suppress background color ............232 Transmission speed .......................... 40, 41
Scanning halftone ...................................38 Transmission time ................................... 40
Scanning problems ................................360 Tray Settings ........................................ 313
Scanning resolution ..................... 34, 38, 40
Scanning speed ......................................38 U
Secure Receive ....................................301 USB drive ........................................ 44, 45
Secure Settings ....................................300 USB port ......................................... 46, 71
Send document size ................................40 USB Settings
Send Header ................................ 268, 286 Port Status .................................. 302
Sending a fax .......................................241 USB storage device ............................... 226
Sending a fax automatically .....................245
Sending a fax manually ..........................246
Service Lock ........................................301 W
Setting copy options ..............................175 Wall jack connector ....................46, 71, 237
Setting the printer ID ..............................239 Warm-up time ........................................ 34
Setting the time and date ........................240 Warning and error messages ................... 376
Setting up for Web Services on Devices (WSD) ...... 105 White document cover ........................... 383
Setting your region ................................238 Wi-Fi .................................................. 282
Setup Disk Creation Tool ..........................64 Windows Image Acquisition (WIA) ............ 200
Sharpness ........................... 183, 305, 309 Wired network
SimpleMonitor ........................................59 Ethernet ..................................... 277
SimpleMonitor Alerts ..............................376 Initialize NVM .............................. 282
Slide bar .......................................... 44, 45 Protocol ...................................... 281
SNMP .................................................281 Wireless Setup ..................................... 278
Software Download ...............................302 Wireless Status .................................... 277
Space requirement ..................................36 WPS .................................................. 280
Speaker Volume ...................................265
414 Index
Y
Your Fax Number .......................... 268, 286
Index 415
416 Index
DocuPrint CM215 Series User Guide
Fuji Xerox Co., Ltd. ME6374E2-1 (Edition 1)
July 2013
Copyright© 2013 by Fuji Xerox Co., Ltd.