Commonwealth of Australia: Warning
Commonwealth of Australia: Warning
Commonwealth of Australia: Warning
Warning
This material has been reproduced and communicated to you by or on behalf of The
Charles Darwin University pursuant to Part VB of the Copyright Act 1968 (the Act).
The material in this communication may be subject to copyright under the Act. Any
further reproduction or communication of this material by you may be the subject of
copyright protection under the Act.
1. INSTRUCTIONS TO CANDIDATES:
1.1 The examination has 1 section
Section A: The exam has 8 short answer questions. Answer all questions (40Marks) on the
Essay and Short exam booklet provided.
answer questions
Answer all the questions on the booklet provided. Please ensure that your Name and Student Number
are written clearly in the space provided at the top of this page.
1.2 Note that questions ARE or ARE NOT of equal value.
1.3 Read ALL questions carefully.
1.4 Do not commence writing until instructed to do so.
2. ATTACHED MATERIALS:
None
3. PERMITTED MATERIALS:
A4 sheet of notes – double sided
4. EXAMINATION BOOKLETS:
1 8 page Booklet
Answers on Exam Paper: NO
Question 1 (5 points)
In today’s competitive business world you need to offer consumers something different and
better than your competitors. This ‘something’ is called your competitive advantage.
Your competitive advantage, also known as your success factors, shows itself in different ways
depending on your type of business. What would be the key success factors in the following
businesses? Select two and write about 3 success factors for each business.
a) A Successful Restaurant
b) A Hair Salon
Describing her company's revolutionary design for a bottle cap, Kyoto says. "It has a special
locking mechanism that you know is engaged when a red panel is showing through this little
window on top of the cap. If you want to keep unauthorized hands, for instance, those of children
from opening the bottle, you engage the locking mechanism. Unlike other childproof caps,
however, this design does not frustrate adults who might have arthritis and elderly people whose
grip may not be as strong as it once was." Removing the cap from the bottle in no time with just a
few turns, Kyoto says, "They can open the cap quite, easily by disengaging the locking
mechanism this way... see? You get the safety of a childproof cap without the problems most
adults have getting them off."
1- Based on Kyoto's new cap description "you get the safety of a childproof cap without the
problems most adults have getting them off" what would you say about it is (Explain why)?
a) Feature
b) Trait
c) Benefit
b) The red panel showing through the little window on top of the cap signaling that the
locking mechanism is engaged
c) The fact that you get the safety of a childproof cap without the problems most adults
have getting them off
Question 3 (2 points)
Skatell's, a small jewellery store with three locations, designs and manufactures much of its own
jewellery while its competitors (many of them large department stores) sell standard, "off the
shelf' jewellery. As a result, many customers see, Skatell’s as the place to go for unique pieces of
jewellery. Skatell's reputation for selling unique and custom designed jewellery is strength,
weakness, opportunity or a threat? Explain your answer.
Question 4 (3 points)
b) What are the dominant characteristics that are found in successful Entrepreneurs?
c) Location is a very important consideration when opening a business, as it will have a huge
influence on competitiveness. What factors play a role in identifying a suitable location for your
business?
Question 5 (5 points)
Survivalist and Micro enterprises according to Maharaj (1998:16) emphasizes that street vendors
are the most visible aspect of the informal economy. They are often regarded as a nuisance,
obstructing the flow of commerce, and are unwelcome proof of the country’s underdevelopment.
Yet they contribute positively to the economy by sharing a significant share of goods and services
at low prices thus helping low to medium income bracket consumers. To fully understand the
informal and survivalist enterprise it is essential to know the characteristics of the environment
from which they come and in which they operate. Describe these characteristics and mention the
different types of entrepreneurs in this sector.
Question 7 (5 points)
An entrepreneur is trying to conduct a break-even analysis on a case. Each product will sell for a
price tag $20.99. The entrepreneur has estimated the following costs:
Calculate the monthly breakeven point, show the formula, your work, and identify the marginal
contribution.
Question 8 (5 points)
c) Is one purpose more important than the other one? Give reasons for your answers.