Department Order No. Series of 2014 Revised Rules and Regulations Governing Recruitment and Placement For Local Employment

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Republic of the Philippines

DEPARTÐŒNT OF LABOR
AND
Intramuros, Manila

DEPARTMENT
ORDER NO.
Series of 2014
REVISED RULES AND REGULATIONS GOVERNING
RECRUITMENT AND PLACEMENT FOR LOCAL EMPLOYMENT
Pursuant to Articles 5, 13, and 25 to 39 of the Labor Code, as amended,
the following Rules and Regulations Governing Private Recruitment and
Placement for Local Employment are hereby issued for compliance of all
concerned.

Section 1. Declaration of Policy. — It is the policy of the Department of


Labor and Employment: (protecting- recruit

a. To recognize the participation of the private sector in the


recruitment and placement of workers for local employment, to
promote equality of employment opportunity and treatment in
access to employment and particular occupations as part of the
over-all thrust for national development;

b. To promote employment creation as one of the principles under


the decent work agenda;

c. To ensure compliance with the pertinent provisions of the Labor


Code, as amended, Anti-Trafficking in Persons Act of 2003, AntiChild
Labor Laws, and other related laws, rules and regulations;

d. To protect every citizen desiring to avail of the services of private


employment agencies by ensuring the best possible terms and
conditions of employment; and

e. To cooperate with government agencies and duly registered


nongovernment organizations in protecting and promoting the
welfare of Filipino jobseekers.
Section. 2. Coverage - These rules shall apply to every person, partnership
or corporation intending to engage or engaged in the recruitment and
placement for local employment through an agency.
Persons, partnerships or corporations in the Philippines intending to
engage or engaged in the recruitment and placement through the
electronic medium shall be covered by the applicable provisions of these
rules.
The relevant provisions of Republic Act No. 10361 entitled "An Act
Instituting Policies for the Protection and Welfare of Domestic Workers"'
shall govern the recruitment and placement of domestic workers within
local employment.
Section 3. Definition of terms. - The following terms shall have the
meanings indicated hereunder:

a. "Bureau" refers to the Bureau of Local Employment.


b. "Department" Refers to the Department of Labor and
Employment.

c. "Secretary" refers to the Secretary of the Department of Labor and


Employment.

d. "Regional Office" refers to the Regional Offices of the


Department.

e. "Regional Director" refers to the Regional Director of the Regional


Office.

f. "Field Office" refers to the district or provincial offices of the


Department.

g. 'Private employment agency or agency" refers to any person,


partnership or corporation engaged in the recruitment and
placement of workers for local employment.
It also refers to any individual, partnership, corporation or entity
licensed by the Department of Labor and Employment (DOLE) to
engage in the recruitment and placement of Kasambahay for local
employment,

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h. "License" refers to a document issued by the Secretary through the
Regional Director authorizing a person, partnership or corporation
to operate a private employment agency.

i. "Authority to operate branch office" refers to a document issued


by the Secretary through the Regional Director authorizing a
private employment agency to establish and operate a branch
office.

j. "Authority to recruit" refers to a document issued by the Secretary


through the Regional Director authorizing a person to conduct
recruitment activities for local employment on behalf of a private
employment agency.

k. "Representative" refers to a person acting as an agent of a private


employment agency registered with the Regional Office and
granted Authority to Recruit.

l. "Domestic Seafarer" refers to any person who is employed or


engaged to work in any capacity on board ship as defined herein.

m. "Ship" refers to a Philippine registered ship or vessel which


navigates within the territorial jurisdiction of the Philippines or
closely adjacent to, sheltered areas or areas where port regulations
apply.

n. "Public Employment Service Office or PESO" refers to a nonfee


charging multi-employment service facility or entity established,
recognized or accredited pursuant to Republic Act No. 8759 or the
PESO Act of 1999 and its implementing rules and regulations.

o. "Recruit" refers to any Filipino individual promised, contracted, or


enlisted for employment.

p. "Domestic Worker or Kasambahay" refers to any person engaged


in domestic work within an employment relationship, whether on a
live in or live out arrangement, such as, but not limited to general
househelp, yaya, cook, gardener, or laundry person, but shall
exclude service providers, family drivers, children who are under
foster family arrangement, or any person who performs domestic

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work only occasionally or sporadically and not on occupational
basis.

q. "Recruitment contract" refers to the agreement entered into


between a private employment agency or its representative and a
recruit stating the terms and conditions of the recruitment in a
language known and understood by the recruit.

r. "Employment contract" refers to the individual written agreement


between the employer and the worker stating clearly the terms
and conditions of employment in a language known and
understood by the worker.

s. 'Service contract" refers to the agreement entered into between


the employer and the private employment agency stating clearly
the terms and conditions of the service.

t. "Service fee" refers to the amount charged by a private


employment agency to a local employer as payment for actual
services rendered in relation to the recruitment and placement of
workers.

u. "Deployment Expenses" refer to expenses that are directly used for


the transfer of the Kasambahay from the place of origin to the
place of work covering the cost of transportation, meals,
communication expense, and other incidental expenses. Advances
or loans by the Kasambahay are not included in the definition of
deployment expenses.

v. "Employer" refers to any person, partnership, corporation or entity


engaging the services of a worker through the private employment
agency, and who is party to the employment contract with the
worker.
It also refers to any person who engages and controls the services
of a Kasambahay and is party to the employment contract.

w. "Non-licensee or non-holder of authority" refers to any person,


partnership or corporation who has not been issued a license or
authority to recruit, or whose license or authority to recruit has
been revoked or cancelled by the Regional Director.

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Section 4. Qualifications - The applicant for a license to operate a private
employment agency must possess the following: (Citizen and capital)

a. Filipino citizens for single proprietorship and seventy five percent


(75%) of the authorized capital stock is owned and controlled by
Filipino citizens for partnership and corporation.

b. Minimum net worth of in case of single


proprietorship and a minimum paid up capital of in
case of partnership and corporation; and

c. Not otherwise disqualified by law or other government rules and


regulations to engage in the business of recruitment and placement
of workers for local employment.
Section 5. Disqualification. - The following are not qualified to engage in
the business of recruitment and placement for local employment:

a. Those who are CONVICTED of illegal recruitment, trafficking in


persons, anti-child labor violation, or crimes involving moral
turpitude;

b. Those against whom PROBABLE CAUSE OR PRIMA FACIE FINDING


OF GUILT FOR ILLEGAL RECRUITMENT or other related cases exist
particularly to owners or directors of agencies who have
committed illegal recruitment or other related cases.

Probable cause is defined as the reasonable belief that a person


has committed a crime. To determine probable cause, a test is used
to determine if probable cause exists and is sufficient enough to
arrest a suspect.

c. Those AGENCIES WHOSE LICENSES HAVE BEEN PREVIOUSLY


REVOKED OR CANCELLED by the Department under Sec. 54 of
these rules.

d. COOPERATIVES whether registered or not under the Cooperative


Act of the Philippines.

e, Law enforcers and any official and employee of the Department of


Labor and Employment (DOLE),

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f. Sole proprietors of duly licensed agencies are prohibited from
securing another license to engage in recruitment and placement.

g. Sole proprietors, partnerships or corporations licensed to engage


in private recruitment and placement for local employment are
prohibited from engaging in job contracting or sub-contracting
activities.

Section 6. Requirements for application. The applicant shall submit a duly


accomplished application form together with the following requirements:

a. Filing fee of P 5,000.00


b. Certified copy of the certificate of business registration and copy
of the original application obtained from the Department of Trade
and Industry (DTI) in the case of single proprietorship; or a certified
copy of the Articles of Partnership or Incorporation duly registered
with the Securities and Exchange Commission (SEC), in the case of a
partnership or a corporation;

c. Documentary proof of ownership or lease of an office space with


a floor area of at least fifty (50) square meters for the exclusive
use of the agency. In case of LEASE, the contract must be for a
period of one (1) year with an option for renewal;

d. NBI clearance of the applicant owner, or the partners in case of a


partnership, or in case of corporation, its officers and directors;

e. An affidavit of undertaking stating among others that the applicant


shall:

1. not support or engage in acts involving illegal recruitment,


trafficking in persons, violation of Anti-Child Labor Law or
crimes involving moral turpitude or similar activities;

2. ensure that DOLE Standard Recruitment are adhered to by the


parties;

3. not collect any fees whatsoever from the applicants;

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4. assume full responsibility for all acts of its officers, employees
and representatives in connection with recruitment and
placement activities;

f. Designate an Office Manager and an Office Secretary or Clerk who


must be KNOWLEDGEABLE IN THE PREPARATION AND REVIEW OF
DOCUMENTS, and

g. LIST OF REPRESENTATIVES who must be at least college level


and/or with relevant training or experience in the recruitment
industry; and;

h. Certificate of participation/attendance of agency's management


representative to a pre-application seminar.
An agency duly licensed to recruit and place workers for overseas
employment intending to engage in local recruitment and placement
MUST APPLY FOR A SEPARATE LICENSE.
Section 7. Pre-Application Seminar. - The owner, partners, president,
general managers or agency's management representative MUST ATTEND
A PRE-APPLICATION SEMINAR CONDUCTED BY THE REGIONAL/FIELD
OFFICES PRIOR TO THE FILING OF THE APPLICATION FOR LICENSE.

These rules shall be the subject of the seminar with emphasis on the
requirements for application
1. ANTI-TRAFFICKING IN PERSON ACT OF 2003
2. ANTICHILD LABOR LAWS
3. ILLEGAL RECRUITMENT, AND
4. OTHER PROHIBITED PRACTICES WITH THE CORRESPONDING
PENALTIES, INCLUDING LABOR MARKET INFORMATION.

The Bureau of Local Employment shall formulate the module for the
pre - application seminar.

Section 8. Where to File. - The application for license shall be filed in the
Regional Office/Field Office having jurisdiction over the place where the
applicant's intends to establish its office.
In case the documents submitted are incomplete, the application must
not be received and/or accepted.

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Section 9. Payment of filing fee. Upon receipt of the application together
with complete requirements, the applicant shall pay a filing fee of
P5,OOO.OO.
Such fee shall not be refunded in case the application is denied.
Section 10. ACTION ON THE APPLICATION-
Within ten (10) calendar days from receipt of the application together
with the complete requirements and proof of payment of the filing fee,
the Regional Director or his representative shall evaluate the documents,
conduct an ocular inspection of the office premises and equipment to
determine whether to grant or deny the application.
In case the documents submitted are INCOMPLETE, the application must
not be accepted and/or received.
Section 11. Posting of bonds and payment of license fee. — Upon approval
of application, the applicant shall pay a license fee of P15,OOO.OO. It shall
also post a cash bond in the amount of P50,OOO.OO and surety bond in
the sum of PIOO,OOO.OO.
The bonds shall answer for all valid and legal claims arising from the use of
license. It shall likewise guarantee compliance with the provisions of the
Labor Code, its implementing rules and relevant issuances of the
Department on recruitment and placement.
Section 12. VALIDITY OF THE LICENSE. - The license shall be valid for a
period of three (3) years from the date of issuance unless sooner revoked
or cancelled.
Section 13. Renewal of the license. — An application for renewal of
license must be filed not earlier than sixty (60) days but not later than
thirty (30) days before its expiration. The validity of the renewed license
shall start on the date of expiration of the previous license. (Freedom
Period)
The filing of such application after the lapse of the prescribed period shall
be subject to PENALTIES as provided for in these rules.
The application for renewal must be accompanied with the requirements
provided under Section 6 together with copies of placement reports.
Section 14. Display of license and organizational structure. - The original
license and the organizational structure of the agency with corresponding

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2x2 size photographs of the officers, personnel, and representative/s must
be conspicuously and permanently displayed within the office premises of
the agency. 14
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35
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Section 15. Non-transferability of license or authority. - The license or


authority to recruit shall not be transferred, conveyed or assigned to any
person or entity other than the one in whose favor it was issued.
Section 16. CHANGE OF OWNERSHIP. - An agency desiring to transfer
ownership shall SURRENDER ITS LICENSE TO THE ISSUING REGIONAL
OFFICE. The new owner/s of the agency must apply for a new license.
A change or transfer of ownership of a single proprietorship shall cause
the automatic revocation of the license.
In case of death of a single proprietor, the license may be extended for
not more than six (6) months from the death of the proprietor upon the
request of the heirs to continue only for the purpose of winding up the
business operation or until its expiration whichever comes first.
A change in the relationship among the partners in a partnership shall
cause the IMMEDIATE DISSOLUTION of the partnership resulting to the
automatic revocation of the license.
Section 17. Appointment/Change of Officers and Personnel. - Any change
in the composition of the Board of Directors of a corporation and
appointment of officers and personnel shall be registered with the
Regional Office within five (5) days from the date of such change or
appointment. The agency shall submit a Board Secretary's certificate of
election, letter of appointment or contract of employment with their
biodata, photos and NBI clearances.
The Regional Office may deny the acknowledgment of the new officers and
personnel for non-compliance with the requirements.
Change in the entire membership of the Board of Directors shall cause the
revocation of the license.

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Section 18. Change of address. - An agency intending to transfer to a new
place of business shall notify the Regional Office that issued the license
within fifteen (15) days prior to the intended date of transfer.
In case of transfer to another region and within fifteen (15) days prior to
the date of transfer, the agency shall:

a. Secure a clearance of no pending case from the issuing Regional


Office;

b. Notify the Regional Office which has jurisdiction over the new place
of business;

c. Submit to the receiving Regional Office a clearance of no pending


case, location map of the new office and a copy of the contract of
lease or certificate of ownership; and

d. Publish the new address for two (2) consecutive weeks in a


newspaper of general circulation.
The receiving Regional Office must conduct an ocular inspection of the
agency's new office to ensure compliance with the requirements.
Section 19. Authority to recruit. - The authority to recruit may be issued
together with the license by the concerned Regional/Field Office. Such
authority to recruit shall be valid nationwide.
Section 20. Requirements. — For the issuance of an authority to recruit,
the applicant/agency must submit the following requirements:

a. Letter request by the agency;


b. Certification under oath by the agency or an agreement between
the agency and the representative or a special power of attorney
stipulating details of the proposed recruitment activities;

c. NBI clearance and bio-data of the representative with one recent


passport-size picture;

d. Certificate of no pending recruitment case; and


e. Certificate of attendance to pre-application seminar.

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No application shall be accepted unless all the requirements have been
complied with.

Section 21. Action on the application for authority to recruit.



a. Within two (2) days from receipt of complete documents, the
Regional Director shall deny or approve the application;

b. Upon approval of the application, the applicant shall pay to the


Regional Office a registration fee of P2,OOO.OO.
Section 22. Validity of the authority to recruit. - The authority to recruit is
co-terminus with the validity of the license unless such license or authority
is revoked or cancelled for violation of the Labor Code, as amended and
other related laws, rules and regulations.

Section 23. Renewal of authority to recruit. An application for renewal of


authority to recruit shall be filed not earlier than sixty (60) days but not
later than five (5) days before the date of its expiration. The validity of the
renewed authority to recruit shall be effective on the expiration date of the
previous authority.
The filing of such application after the expiration of the prescribed period
shall be subject to penalties as provided for in these rules.
The agency or its representative shall submit a copy of the existing
authority to recruit together with the requirements specified in Section 20
of these rules.
Section 24. Termination of authority to recruit. - The authority to recruit is
revoked upon the issuance of an Order of its cancellation or revocation by
the concerned Regional Office.
Any existing authority to recruit shall be deemed cancelled upon the
issuance of an authority to recruit for another Agency.
The agency shall publish in a newspaper of general circulation once for two
(2) consecutive weeks the names and pictures of representatives whose
authority have been revoked or terminated furnishing the Regional Office
proof of such publication.
The Regional Office shall keep a record of the authorities issued, revoked or
terminated and provide the Bureau a copy thereof.

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Section 25. Establishment of a branch office. - An agency intending to
operate a branch office must apply for an authority to operate branch
office with the Regional Office having jurisdiction over the place where the
branch office is located.
Section 26. Requirements. - An agency applying for an authority to operate
branch office must submit the following requirements:

a. Proof of payment of filing fee of P2,OOO.OO;

b. Certified copy of a valid license;


c. Organizational structure of the branch office, including duly
notarized appointments;

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d. NBI clearance of the branch manager and staff members;
e. Bio-data and one passport-size picture of the branch manager and
staff members; and

f. Certification that the branch office has an office space with a


minimum floor area of 50 square meters for the exclusive use of
the branch office.
Unless all the requirements have been complied with, the application shall
not be accepted.

Section 27. Action on the application. -


a. Within five (5) days from receipt of the application, the Regional
Director or his duly authorized representative shall evaluate the
documents and conduct an ocular inspection of the branch office.

b. Within five (5) days from the conduct of ocular inspection, the
Regional Director shall approve or deny the application.
Section 28. Posting of additional surety bond and payment of registration
fee. - Upon approval of the application, the applicant shall post an
additional surety bond of PIOO,OOO.OO and pay a registration fee of
P5,OOO.OO.
Section 29. Validity of the authority. - The authority to operate branch
office is co-terminus with the validity of the license of the agency unless
sooner cancelled or revoked by the Regional Director.
Section 30. Renewal of authority to operate branch office. - An application
to renew an authority to operate a branch office shall be filed not earlier
than sixty (60) days but not later than ten (10) days before its expiration.
The validity of the renewed authority to operate a branch office shall be
effective on the expiration date of the previous authority.
The filing of such application after expiration of the prescribed period shall
be subject to penalties as provided for in these rules.
The agency shall submit copy of existing authority to operate branch office
together with the requirements specified in Section 26 of these rules.
Section 31. Grounds for denial of application. - The application for new
license or its renewal thereof, authority to recruit and authority to operate
branch office, may be denied on any the following grounds:
Il
a. Non-compliance with any of the requirements provided under
these Rules;

b. Pendency of a case for violation of the Labor Code, its implementing


rules or related issuances;

c. Conviction of a crime involving illegal recruitment, trafficking in


persons or violation of anti-child labor laws or crimes involving
moral turpitude by the applicant, any of its officers or authorized
representatives; or

d. License to operate or authority to recruit has been previously


revoked or cancelled.
Section 32. Appeal from the denial of application. - The Order of the
Regional Director denying the application for issuance of the license,
authority to recruit, and authority to operate branch office may be
appealed to the Office of the Secretary within ten (10) days from receipt of
the order.
The Office of the Secretary shall resolve the appeal within ten (10) days
from receipt of the notice of appeal. A motion for reconsideration can be
filed within ten (10) days from receipt of the decision. A second motion for
reconsideration shall not be allowed.
The decision of the Secretary shall become final and executory within (10)
days from receipt of the resolution.
Section 33. Registration of educational institutions. - Educational
institutions setting up placement offices to service their graduate students
shall register their operations with the DOLE Regional/Field Office under
such guidelines as may be prescribed by the Secretary. Such entities shall
coordinate their recruitment activities with the PESO in the area where
they operate.
Section 34. Loss of License or Authority. - In case of loss of license or
authority, the licensee or holder of authority shall submit an affidavit of
loss and pay a replacement fee of one thousand (PI,OOO.OO) pesos.
After evaluation and approval, the Regional Director or its authorized
representative shall issue a certified copy of the license or authority.

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Section 35. Fees and Charges.
(AS A RULE, No fees whatsoever shall be collected neither deducted
from the salaries or wages of the workers.)
HOWEVER, An agency may charge ONLY FOR SERVICE FEE AND
TRANSPORTAION EXPENSES PROVIDED THAT ALL PAYMENTS OR FEES
MADE TO OR COLLECTED BY AN AGENCY SHALL BE EVIDENCED BY AN
OFFICIAL RECEIPT INDICATING THE AMOUNT PAID AND THE PURPOSE OF
SUCH PAYMENT.

the following:
1. Service fee. - An agency may charge the employers a service fee as
may be agreed upon by the agency and the employer. In no case
shall the service fee be deducted from the worker's salary.

2. Transportation expenses. - The transportation expenses for the


transfer of the worker from the place of residence to the place of
work shall be charged to the employer, and shall in no case be
deducted from the worker's salary.
Section 36. Issuance of official receipt.- All payments or fees made to or
collected by an agency shall be evidenced by an official receipt indicating
the amount paid and the purpose of such payment.

Section 37. Replacement of worker without cost. - An employer shall be


entitled to a replacement of a worker without additional cost or a refund
of 75% of the service fee and transportation expenses subject to the
following conditions:

a. If the worker is certified by a competent/government physician to


be suffering from a medical or mental illness within one (1) month
from the first day of work rendering him incapable of discharging
the minimum requirements of the job; or

b. If the worker abandons the job, voluntarily resigns, commits theft


or any other acts prejudicial to the employer or his family within
three (3) months from the first day of his work.
If the request for a replacement is beyond the abovementioned periods,
the employer shall pay an additional service fee as agreed by both parties.

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Section 38. Refund of service fee. The employer is entitled to a refund of
seventy five (75%) percent of the service fee if the agency failed to provide
a replacement of worker based on any grounds enumerated in the
preceding section after the lapse of one (1) month from receipt of the
request unless the parties agreed on a longer period.
Section 39. Forfeiture of rights. - The employer is deemed to have
forfeited his right for a replacement of the worker without cost or a refund
of the service fee, if he failed to avail of the same within thirty (30) days
after the lapse of one (1) month or three (3) months as the case may be,
as provided in Section 37 unless otherwise agreed by the parties.
Section 40. Recruitment procedures. The owner or authorized
representative of the agency must abide by the following procedures:

a. Present a copy of a valid license, the authority to recruit and


notarized job order to the Public Employment Service Office (PESO)
and Barangay Office where the recruitment activity is to be
undertaken;

b. Require the recruit to submit a copy of the following:


1. Bio data or comprehensive resume;
2. Birth certificate from the Local Civil Registrar or National
Statistics Office;

3. Original medical certificate issued by a government physician or


by a reputable private medical practitioner; and
4. Original barangay clearance issued by the Barangay Chairman
who has jurisdiction over the place of residence of the recruit.

c. Conduct an interview after evaluating the documents submitted by


the applicant/s.Explain the recruitment contract and determine if
they are fit, capable and willing to work.

d. Submit to the Regional Office where the recruitment was


undertaken a duly executed and notarized recruitment contract
between the agency and the recruit.

e. Request the Regional/Field Office or the PESO or organization duly


accredited by the Department in the area of origin to conduct a
pre-departure orientation to the recruits.

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f. Submit a list of the names and addresses of its recruits, together
with a copy of documents specified in procedure (b) above to the
Regional Office or the appropriate Field Office where recruitment
process was undertaken for appropriate authentication and
validation.

g. Request the concerned Regional/Field Office of origin for a


certification that the recruitment activity is in accordance with
these rules, and furnish a copy thereof the PESO/ Local
Government Unit concerned, the Regional Office, Marine Police/
Coast Guard/ Philippine National Police, Philippine Ports Authority/
Air Transportation Office, having jurisdiction over the place of
destination, as the case may be.
Section 41. Placement procedures. - The following procedures shall be
followed by the agency in the placement of the recruits:

a. Upon arrival of the recruits at the place of destination and while


waiting for the actual placement, the agency or its authorized
representative must provide free, convenient and separate housing
accommodation for men and women.

b. The agency shall bring the recruit to the prospective employer as


per job order (job vacancies)and shall arrange for an interview
between the employer and the recruit within three (3) days upon
arrival.

c. The agency shall prepare the employment contract based on


Standard Employment Contract stating the terms and conditions of
employment including among others, the monthly salary and mode
of payment, nature of work, benefits mandated by law and other
benefits mutually agreed by both parties.

d. Prior to placement, the agency shall provide Pre-Employment


Orientation (PEO), on such matters as the rights and responsibilities
of the workers, obligation of employers, grievance mechanism,
location/ address and contact details of the agency and information
on other possible support groups. The Bureau shall formulate the
appropriate module of the PEO to be adopted by the agency.

e. In the case of domestic workers,

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1. The agency shall require the employer to submit clearance from
the Barangay Office and the National Bureau of Investigation or
Philippine National Police;

2. The agency shall inform the family of the recruit, the name,
address and contact number of the employer,

3. The agency shall register the domestic worker with the


Barangay Office nearest the place of work.

Section 42. Acts constituting illegal recruitment. Illegal recruitment shall


mean any act of canvassing, enlisting, contracting, utilizing, hiring or
procuring workers and includes referrals, contract services, promising or
advertising for local employment, whether for profit or not, when
undertaken by a non-licensee or non-holder of authority;(rebutted)
provided, that any such non-licensee or non-holder of authority who, in
any manner, offer or promises for a fee employment to two or more
persons shall be deemed so engaged.
The following acts shall be unlawful when committed by any person
whether or not a holder of a license or authority:

a. To charge or accept directly or indirectly any amount or to make a


worker pay the agency or its representatives any amount greater
than that actually loaned or advanced to him;

b. To furnish or publish any false notice or information in relation to


recruitment or employment;

c. To give any false notice, testimony, information or document or


commit any act of misrepresentation for the purpose of securing a
license or authority;

d. To induce or attempt to induce a worker already employed to quit


his employment in order to offer him another unless the transfer is
designed to liberate a worker from oppressive terms and
conditions of employment;

e. To influence or attempt to influence any person or entity not to


employ any worker who has not applied for employment through
his agency;

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f. To engage in the recruitment or placement of workers in jobs
harmful to public health or morality or to the dignity of the
Republic of the Philippines;

g. To obstruct or attempt to obstruct inspection by the Secretary or


by his/her duly authorized representatives;

h. To substitute or alter to the prejudice of the worker, employment


contract prescribed by the Department from the time of actual
signing thereof by the parties up to and including the period of the
expiration of the same without the approval of the Department.
Section 43. Anti-illegal recruitment program. - The Department shall adopt
and implement programs, policies, rules and procedure toward the
eradication of illegal recruitment activities such as, but not limited to the
following :
a. Providing legal assistance to victims of illegal recruitment and
related cases;

b. Assistance in the prosecution of suspected illegal recruiters;


c. Special operations such as surveillance of persons and entities
allegedly engaged in illegal recruitment activities; and

d. Information and education campaign.


Whenever necessary, the Department shall coordinate with other
appropriate agencies/entities in the implementation of said programs.

Section 44. Legal assistance. The Department may provide free legal
assistance to victims of illegal recruitment and related cases including but
not limited to, legal advice, assistance in the preparation of complaints
and supporting documents, institution of criminal actions and whenever
necessary, provide counseling during preliminary investigation and
hearings.

Section 45. Where to file complaints for illegal recruitment. - The victim of
illegal recruitment or other related illegal acts or his parents or legal
guardians may file a written report or complaint under oath with the
Regional Office or Field Office having jurisdiction over the place where the
illegal act was committed.

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Section 46. Surveillance. - The Regional Director or his duly authorized
representative, may motu proprio, conduct surveillance on reported illegal
recruitment activities.
Where the complaint/ report alleges that illegal recruitment activities are
continuously committed, the Regional Director or his duly authorized
representative shall conduct surveillance and if such activities are
confirmed, a closure order may be issued thereof by the Regional Director
or Field Officer.
If sufficient basis for criminal action is found, the case shall be immediately
indorsed to the appropriate office.

Section 47. Issuance of cease and desist order. - The Regional Director or
his duly authorized representatives shall conduct a preliminary
examination to determine whether the activities of a non-licensee
constitute a danger to life, limb, property or public order or will lead to
further exploitation of job seekers.
If upon the preliminary examination or surveillance, the Regional Director
is satisfied that such danger or exploitation exists, a written order shall be
issued for the closure of the establishment being used for such
recruitment activity.
In case of a business establishment whose license or permit to operate a
business was issued by the local government, the Regional Director
concerned shall likewise recommend to the granting authority the
immediate cancellation/revocation of the license or permit to operate its
business.
Section 48. Execution of cease and desist order. A cease and desist order
shall be served by the DOLE Sheriff upon the offender or the person in
charge of the establishment subject thereof. Whenever necessary, the
assistance and support of the appropriate law enforcement agencies shall
be secured for such purpose.
Section 49. Execution Report. - Within twenty four (24) hours from the
date of implementation thereof, the DOLE Sheriff shall submit to the
Regional Director a written report under oath on the execution of the
cease and desist order.
Section 50. Institution of criminal action. - The Regional Director
concerned, or his/her duly authorized representatives or any aggrieved
person, may initiate filing of appropriate criminal action with the office of
the prosecutor.

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Where a complaint is filed with the Regional Office and the same is proper
for preliminary investigation, it shall be endorsed to the office of the
prosecutor together with the supporting documents.
Section 51. Classification of offenses. - Administrative offenses are
classified into serious, less serious and light, depending on the gravity. The
Regional Director, after observance of due process, shall impose the
appropriate administrative penalties in every recruitment violation.
a. The following are considered serious offenses with the penalty of
cancellation of license/authority:

1. Recruitment and placement of workers in violation of anti-


child labor laws.

2. Engaging in acts of misrepresentation for the purpose of


securing a license or renewal thereof.

3. Engaging in the recruitment or placement of workers in jobs


harmful to public health or morality or to the dignity of the
Republic of the Philippines.

4. Transferring, conveying or assigning the license/authority to


any person or entity other than the one in whose favor it was
issued.

5. Charging or accepting directly or indirectly any amount from


the worker.

6. Continuous operation despite suspended license or authority.


7. Conviction for violation of any of the provisions of Republic Act
No. 9208, known as the Anti-Trafficking in Persons Act of 2003,
or Republic Act No. 7610, as amended by Republic Act No.
9231 and the Implementing Rules and Regulations.

8. Obstructing or attempting to obstruct inspection by the


Secretary, the Regional Director or their duly authorized
representatives.

9. Substituting or altering to the prejudice of the worker,


employment contracts to be approved by the Regional Office
from the time of actual signing thereof by the parties up to and
including the period of the expiration of the same without the
approval of the Regional Office.

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10. Inducing or attempting to induce an already employed worker
to transfer from or leave his employment for another unless
the transfer is designed to liberate a worker from oppressive
terms and conditions of employment.

11. Influencing or attempting to influence any person or entity not


to employ any worker who has not applied for employment
through his agency.

b. The following are less serious offenses with their corresponding


penalties:
First Offense — Suspension of license for two (2) months to six (6)
months
Second Offense — Suspension of license for six (6) months a to One
(1) year
Third Offense — Cancellation of license

1. Engaging in acts of misrepresentation in connection with


recruitment and placement of workers.
2. Engaging in recruitment activities in places other than that specified
in the license without previous authorization from the Department.

3. Appointing or designating agents, representatives or employees


without prior approval of the Department.

4. Failure to comply with the undertaking to provide Pre-Employment


Orientation (PEO) to workers.

5. Coercing workers to accept prejudicial arrangements in exchange for


certain benefits that rightfully belong to the workers.
6. Disregard of orders, notices and other legal processes issued by the
Department.
7. Failure to submit within the prescribed period the required reports
related to local recruitment and placement.

8. Violation of other pertinent provisions of the Code and other


relevant laws, rules and regulations, guidelines and issuances on
recruitment and placement of workers for local employment and
the protection of their welfare, including the filing or renewal of
license or authority beyond the prescribed period.

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Section 52. Fines. — The Regional Director shall have the power to impose
a fine of ten thousand (PIO,OOO.OO) pesos for every count of offense
committed in addition to the penalty of suspension of license.
Section 53. Penalty for cases involving five or more complainants. A
respondent found guilty of committing an offense regardless of the
number or nature of charges, against five or more complainants in a
single case shall be imposed the penalty of cancellation of license.
Section 54. Complaints against agency. - Written complaints against an
agency and/or the authorized representative/s based on any of the
grounds enumerated under Section 51 of these Rules shall be filed with
the Regional/Field Office having jurisdiction over the place where the
agency or branch office is located, or where the prohibited act was
committed, or at complainant's place of residence, at the option of the
complainant; provided, that the Regional Office/Field Office which first
acquired jurisdiction over the case shall act on the complaint to the
exclusion of the others.

Section 55. Contents of complaint. The complaint shall be under oath to be


administered by any officer authorized by law and must contain the
following:

a. The name and address of the complainant;


b. The name and address of the respondent;
c. The specific act complained of;
d. When and where the acts complained of was committed;
e. The amount of claim, if any; and
f. The relief sought.
All relevant papers or documents supporting the complaint must be
attached.
Section 56. Answer/counter-affidavit. Upon receipt of the complaint, the
Regional Director shall issue a show cause order directing the
respondent/s to file within ten (10) days from receipt thereof a verified
answer/counter-affidavit attaching all pertinent documents in support of
its defense, furnishing the complainant/s a copy and submit proof of
service of a copy. The answer shall be deemed filed on the date of receipt
stamped thereon, if filed personally, or on the date indicated in the
registry receipt, if filed by registered mail.

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Section 57. Failure to file answer. - Failure to file an answer/counter
affidavit within ten (10) days from receipt of show cause order shall
constitute as waiver on the part of the respondent. The case shall be
resolved on the basis of the complaint, documents and other pleading
submitted thereto.
Section 58. Effects of withdrawal/ desistance. - The withdrawal/ desistance
of the complaining witness shall not bar the Regional Office from
proceeding with the investigation on recruitment violation. The Regional
Office shall act on the case as may be merited by the results of the
investigation and impose such penalties on the erring agency as may be
deemed appropriate.

Section 59. Compromise agreement. At any stage of the proceedings, the


parties may submit a compromise agreement subject to the approval of
the Regional Office.
Section 60. Resolution of the case. The hearings shall be completed within
thirty (30) working days from the date of filing. The Regional Director shall
resolve the case within ten (10) working days from the time the case is
deemed submitted for decision,
Should the Regional Director find upon consideration of the answers,
counter-affidavits and evidence submitted, that resolution/decision may
be rendered thereon, the case shall be deemed submitted for decision.
Section 61. Suspension of license pending investigation. - Pending
investigation of a complaint for any offense listed in Section 51 of these
rules, the Regional Director, who is hearing the case, may suspend the
license of the agency concerned on any of the following grounds:

a. There exist reasonable grounds to believe that the continued


operation of the agency will lead to exploitation of the workers
being recruited or further violation of the law or rules;

b. Failure of the agency to submit its position paper/answer on the


complaint within ten (10) days upon receipt of the notice; or

c. Failure to attend the hearing on two occasions despite due notice.

Section 62. Appeal from the order of suspension/cancellation.


The decision of the Regional Director is appealable to the Secretary by
filing a notice of appeal with the appropriate Regional Office within ten

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(10) days from receipt of a copy of the order, on any of the following
grounds:

a. if there is prima facie evidence of abuse of discretion on the part of


the Regional Director;

b. if the decision and/or award was secured through fraud or coercion;


c. if made purely on questions of law; and/or
d. if serious errors in the findings of facts are raised which, if not
corrected, would cause grave or irreparable damage or injury to the
appellant.

Section 63. Motion for reconsideration. - The decision of the Secretary is


final and executory unless a motion for reconsideration is filed within ten
(10) days after receipt thereof. No second motion for reconsideration shall
be entertained.
Within ten (10) days from the finality of the decision, the Regional Director
shall issue writ of execution.
Section 64. Notice of closure of the agency or its branch. - The agency or
its branch office which ceases to operate prior to the expiration of its
license or its authority to operate shall notify the Regional Office
concerned, stating the reason for such closure.
Section 65. Refund of cash bond. - A voluntary surrender of the license
shall entitle the agency to a refund of its cash bond deposit only after
posting a surety bond of similar amount from a bonding company
accredited by the Insurance Commission which shall be valid for three (3)
years from the date of filing of notice of closure. The agency may opt to
maintain the cash bond within three (3) years from the date of filing of
notice of closure.
If a case is filed against the agency, a refund of cash bond shall be effected
after final resolution of the case or within three (3) years from the filing of
the case, which ever comes later.
Section 66. Inspection. - To determine compliance or non-compliance with
the provision of these rules, the Regional Director or the duly authorized
representative shall have access to the records and premises of the
agency at any time of the day or night wherever recruitment and
placement activity is being undertaken pursuant to Art 37 of the Labor
Code.

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Section 67. Registration in the Phil-Jobnet and submission of reports. - All
licensed agencies must register at the Phil-Jobnet within five (5) days from
issuance of license and submit thereto its job vacancies for posting.
The agency shall submit monthly reports to the Regional Office which has
jurisdiction over its operation within fifteen (15) days after the reference
month.

Section 68. Rewards and incentives. Rewards or incentives may be granted


to registered private recruitment and placement agencies that fully
comply with the pertinent laws, rules and regulations and Code of Good
Practices. The DOLE shall formulate the guidelines containing the criteria
in the grant of incentives and awards.
Section 69. Separability clause. — If any provision or part of this
Department Order or the application thereof to any person or
circumstance is held invalid by the Courts, the remaining valid provisions
of this Department Order shall not be affected.
Section 70. Repealing Clause. — All guidelines, rules and regulations,
procedures and agreements inconsistent herewith are hereby repealed or
modified accordingly.
Section 71. Effectivity. — This rules shall take effect after fifteen (15) days
from the date of its publication in two (2) newspapers of general
circulation.

ROSALIND DIMAPI -BALDOZ


Secretary
Dept. or Labor & Employment
'20 November 2014 omce of the Secretary

III II I I IIIII III III II I I IIIII I


I IIIIIIIIIllIII III III
018108

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