The document defines key terms related to building maintenance including in-house contractors, out-sourcing contractors, key performance indicators, service level agreements, building automation systems, building management systems, computerized maintenance management systems, maintenance planning, strategies, programs, budgets, procurement, and planned and unplanned maintenance. It provides descriptions of each term and their relevance to facilities management and maintenance services.
The document defines key terms related to building maintenance including in-house contractors, out-sourcing contractors, key performance indicators, service level agreements, building automation systems, building management systems, computerized maintenance management systems, maintenance planning, strategies, programs, budgets, procurement, and planned and unplanned maintenance. It provides descriptions of each term and their relevance to facilities management and maintenance services.
The document defines key terms related to building maintenance including in-house contractors, out-sourcing contractors, key performance indicators, service level agreements, building automation systems, building management systems, computerized maintenance management systems, maintenance planning, strategies, programs, budgets, procurement, and planned and unplanned maintenance. It provides descriptions of each term and their relevance to facilities management and maintenance services.
The document defines key terms related to building maintenance including in-house contractors, out-sourcing contractors, key performance indicators, service level agreements, building automation systems, building management systems, computerized maintenance management systems, maintenance planning, strategies, programs, budgets, procurement, and planned and unplanned maintenance. It provides descriptions of each term and their relevance to facilities management and maintenance services.
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TUTORIAL 1
MUHAMMAD AMIRUL HAKIM BIN SABRI.
5 E. 2018656168. Answer A. Building maintenance is the combination of all technical and associated administrative actions intended to retain an item in, or restore it to, a state in which it can perform its required function.
B. 1. In - house contractor is the company conducts its work or operation from within, without depending on people from outside. The company that conducts the operation does it by using its employees and its own time without any outsourcing.
2. Out - source contractor is the company enable to hire the person that they are exactly looking for. These out – source staff already have all the skills, supplies, and equipment. Besides, outsourcing is cheaper in the long term and allows to get the job done faster while you focus on the tasks you are actually in charge of.
3. Key Performance Indicator (KPI) is a framework that have been prepared with the intention of applying a payment deduction mechanism for the Facilities Management & Maintenance services at the site. KPI also refer to a set of quantifiable measurements used to gauge a company's overall long- term performance. KPIs specifically help determine a company's strategic, financial, and operational achievements, especially compared to those of other businesses within the same sector.
4. Service Level Agreement (SLA) is defines the agreed target performance levels between E & PS and its customers for the provision of the service. SLA also can be define as a commitment between a service provider and a client. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user.
5. Ascertain Performance Deduction (APD) / Penalty is a concept where the
penalties given to the contractor doing fault when execution of work. For example, fail to perform any safety equipment as required.
6. Building Automation System (BAS) is a kind of Distributed Control System. The
control system is a computerized and intelligent mesh-network of electronic devices. It is designed to monitor and control the mechanical and electrical equipment in a building. It also the automatic centralized control of a building's HVAC, lighting, Access Control, Security Systems, and other interrelated systems through a Building Management System or Building Automation System.
7. Building Management System (BMS) are ‘intelligent’ microprocessor - based
controller networks installed to monitor and control a buildings technical systems and services such air conditioning, ventilation, lighting and hydraulics. This BMS also link the functionality of individual pieces of building equipment so that they operate as one complete integrated system. 8. Computerized Maintenance Management System (CMMS) is software that centralizes maintenance information and facilitates the processes of maintenance operations. It helps optimize the utilization and availability of physical equipment like vehicles, machinery, communications, plant infrastructures and other assets. Also referred to as CMMIS or computerized maintenance management information system, CMMS systems are found in manufacturing, oil and gas production, power generation, construction, transportation and other industries where physical infrastructure is critical.
9. Maintenance Planning involve the monitoring of asset conditions to assess the need for maintenance work in the short - term, middle - term and long - term program. This planning is to create program planning for building maintenance works/activities of planned maintenance (preventive maintenance records and corrective maintenance records) that are associated with asset parts and it will transform in Maintenance scheduling.
10. Maintenance Strategy is defining the rules for the sequence of planned maintenance work. It contains general scheduling information and can therefore be assigned to as many maintenance tasks lists (PM task lists) and maintenance plans as required.
11. Maintenance Programme is a work that should be carried out on time, planned as far as possible and should be kept to a minimum time only. The main core of Maintenance Programme are consist two which are preventive and corrective maintenance.
12. Maintenance Budget is the portion of an operating budget that is set aside in a
single fiscal year for maintenance activities on the organization’s assets. The budget is typically that fall into the following categories: Routine Maintenance and Time- Based Maintenance (TbM). The maintenance budget serves the maintenance program. The maintenance budget is comprised of separate line items corresponding with different asset or groups of assets.
13. Maintenance Procurement is the process of finding, agreeing terms and acquiring goods, services or works from an external source, often via a tendering or competitive bidding process. The process is used to ensure the buyer receives goods, services or works at the best possible price, when aspects such as quality, quantity, time, and location are compared. Corporations and public bodies often define processes intended to promote fair and open competition for their business while minimizing risk, such as exposure to fraud and collusion.
14. Planned Maintenance is the maintenance organised and carried out with forethought, control and the use of records to a predetermined plan.
15. Unplanned Maintenance is the maintenance carried out to no predetermined plan.
