World class manufacturing
1. Who characterizes World class manufacturing by three core strategies of customer focus,
quality and agility and six supporting competencies..
a. Deming
b. Juran
c. Crossby
d. Kinni
2. This refers to the idea that access to and control of information is the defining
characteristic of this era in human civilization.
a. Information technology
b. Information age
c. Relevance of IT in WCM
d. Innovation Technology
3. Which is not the characteristics of Information Age Business?
a. Customization of products
b. Fluid market and suppliers
c. International competition
d. Assembly line production
4. Which one of the following is not considered as a business challenge of the information
age
a. Managing uncertainty
b. Understanding customers
c. Understanding globalization of business
d. Competitor’s analysis
5. Manufacturing involves technology that has two aspects –technology of the product and
_________
a. Performance of the product
b. Technology of the process
c. Quality and reliability of the product
d. Competitiveness
6. Manufacturing excellence is attained by value added manufatuiring which is based on the
principle that purge anything that does not add value to the product or service.
a. Hall’s framework
b. Schonberger’s framework
c. Gunn’s model
d. Maskell’s model
7. The goal of world class manufacturing is continual and rapid improvemenment.
a. Hall’s framework
b. Schonberger’s framework
c. Gunn’s model
d. Maskell’s model
8. According to ______, WCM rests on three pillars CIM, TQC and JIT.
a. Maskell
b. Gunn
c. Deming
d. Juran
9. According to ______ , WCM includes the following , new approach to product quality,
JIT, work force management and flexible approach to customer requirements.
a. Gunn
b. Schonberger
c. Maskell
d. Young
10. The Malcolm Baldrige National Quality Award established in ______ in _____.
a. 1951, US
b. 1951,Japan
c. 1987, US
d. 1987, UK
11. Which one are not the criteria for awarding The Malcolm Baldrige National Quality
Award?
a. Customer driven quality
b. Leadership
c. Continuous improvement
d. Effective supervision
12. Who was the originator of PDSA Cycle?
a. Deming
b. Shewart
c. Juran
d. Shiegeo Shingo
13. The basis for the transformation of American Industry is –
a. Ishikawa diagram
b. Deming’s principles
c. Toyota Production system
d. Lean manufacturing
14. Which is not included in information management tools
a. SQC
b. Bar coding systems
c. SCM
d. SMED
15. _______ is the link between the engineering and manufacturing processes.
a. Group Technology
b. CAD/CAM
c. CAPP
d. Product Data Management(PDM)
16. Which SMED stage refers to mechanization?
a. 1.0
b. 2.0
c. 3.0
d. 4.0
17. Which product and process design tool subject models to Finite element Analysis?
a. CAE
b. CAD
c. PDM
d. JIT
18. How many wastes and their methods of elimination were given by Shigeo?
a. 5.0
b. 6.0
c. 7.0
d. 8..0
19. A variation that indicates that the system may be out of control is _____(1) common cause
variation.(2) assignable cause variation (3) special cause variation
a. only (1) and(2)
b. only (1) and (3)
c. only (2) and (3)
d. All of these
20. How many productivity losses are undertaken for computing OEE?
a. None, as OEE is about continuous improvement
b. 1.0
c.2.0
d. 3.0
21. Consider 20 samples of size 100. Such that the total number of defective item is 75. What is
the UCL of the 3 –sigma (z=3) p-chart?
a. 0.0375
b. 0.094
c. 0.165
d. 0.793
22. How many concepts were proposed of a ‘Focused Factory??”
a. 3.0
b.4.0
c.5.0
d.6.0
23. The new performance measurement system developed in Norway in partnership with NIH
and NFEI(TBL) is known as -______
a. The PO-P system
b. The TOPP System,
c. The AMBITE System
d. Balanced Score card
24. Which manufacturing challenge is the response of a system to environmental uncertainties?
a. Flexibility
b. Responsiveness
c. Time based competition
d. Quicker customer response
25. How many attributes does WCM readiness is measured in, as per survey by Sastry?
a. 3.0
b. 4.0
c.5.0
d.2.0
