Dryer: User Manual
Dryer: User Manual
Dryer: User Manual
User Manual
DTLCE90051W
EN
2960312652_EN/050520.0525
Please read these instructions first
before using your appliance WARNING!
Thank you for choosing a Beko appliance.
Please take some time to read this user manual
• Warning against hot surfaces.
before using your appliance, to ensure you
know how to safely operate the controls and
functions.
Carefully follow all unpacking and installation WARNING!
instructions to ensure the appliance is correctly
connected and fitted prior to use. • Warning against scalding hazard.
Please write your product model and serial
number on the last page of this user manual,
and store in a safe location close to the
appliance for easy future reference.
This user manual may also be applicable for
several other models. Differences between
C NOTE
• Important information or useful hints about
usage.
models will be listed.
If you have any questions or concerns, Packaging materials of the product
please call our contact centre or find help and are manufactured from recyclable
information online at www.beko.co.uk materials in accordance with our
National Environment Regulations.
Explanation of symbols used
throughout this User Manual Do not dispose of the packaging wastes with
the domestic waste or other wastes, discard
• Read the instructions. them to the dedicated collection points
designated by the local authorities.
B DANGER!
DANGER!
A WARNING!
• Warning for hazardous situations with regard
to life and property.
This product was manufactured using the latest technology in environmentally friendly conditions.
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Always have the installation and
NOTE repairing procedures carried
out by the Authorized Service.
• This section contains safety Manufacturer shall not be held
instructions that will help protect liable for damages that may arise
from risk of personal injury or from procedures carried out by
property damage. Failure to follow unauthorized persons.
these instructions shall void any • Never wash the dryer by spraying
warranty. or pouring water onto it! There is
1.1 General safety the risk of electric shock!
A WARNING!
For the products with
a steam function:
A
The dryer can be used by children
at and above 8 years old and by WARNING!
persons whose physical, sensory
• Use only distilled water or water
or mental capabilities were not fully
condensed in the water tank of the
developed or who lack experience
machine in steam programs. Do
and knowledge provided that they
not use mains water or additives.
are supervised or trained on the
When using condensed water in the
safe usage of the product and the
water tank, it should be filtered and
risks it brings out. Children should
cleared of fibres.
not play with the product. Cleaning
and maintenance works should not • Do not open the door when steam
be performed by children unless programs are running. Hot water
they are supervised by someone. may be expelled.
Children of less than 3 years should • Before putting laundry in a steam
be kept away unless continously program, stains on it should be
supervised. removed.
• Adjustable feet should not be • You may only put laundry that is not
removed. The gap between the dirty or stained but permeated with
dryer and the floor should not be unpleasant odour in steam (odour
reduced with materials such as removal) program.
carpet, wood and tape. This will • Do not use any dry cleaning sets
cause problems with the dryer. or additional materials in a steam
program or in any program.
B
DANGER!
DANGER!
• Do not use extension cords, multi-
• Electrical safety instructions plugs or adaptors to connect the
should be followed while electrical dryer to power supply in order to
connection is made during the decrease the risk of fire and electric
installation. shock.
• The appliance must not be • Power cable plug must be easily
supplied through an external accessible after installation.
switching device, such as a timer,or • Damaged mains cable should be
connected to a circuit that is changed notifying the Authorized
regularly switched on and off by Service.
utility. • If the dryer is faulty, it must not be
• Connect the dryer to a grounded operated unless it is repaired by an
outlet protected by a fuse at the authorized service agent! There is
value specified on the type label. the risk of electric shock!
Have the grounding installation
performed by a qualified electrician. 1.1.2 Product safety
Our company shall not be liable for
any damages that will arise when DANGER!
the dryer is used without grounding • Superheating of the clothes inside
in accordance with the local of the dryer can occur if you cancel
regulations. the programme or in the event of
• The voltage and allowed fuse a power failure whilst the dryer is
protection is stated on the type label running, this concentration of heat
plate. can cause self-combustion and fire
• The voltage specified on the type so always activate the ventilation
label must be equal to your mains programme to cool down or quickly
voltage. remove all laundry from the dryer in
• Unplug the dryer when it is not in order to hang them up and dissipate
use. the heat.
• Unplug the dryer from the mains
during installation, maintenance,
cleaning and repair works.
• Do not touch the plug with wet
hands! Never unplug by pulling
on the cable, always pull out by
grabbing the plug.
A
to do this use adequate detergent
and choose a high washing WARNING!
temperature.
• Underwear that contains metal
Below specified laundry or
reinforcements should not be dried
items must not be dried in the in the dryer. Dryer may be damaged
dryer due to the fire hazard: if metal reinforcements come loose
• Garments or pillows bolstered with and break off during drying.
rubber foam (latex foam), shower
bonnets, water resistant textiles,
materials with rubber reinforcement
and rubber foam pads.
C NOTE
< 50 cm
62 cm
60 cm
54 cm
Depth
balcony, garage etc.)
• Make sure that pets do not enter the
dryer. Check the inside of the dryer 54 cm Can be installed
Cannot be
before operating it. installed
• Do not lean on the loading door of Can be
60 cm Cannot be installed
your dryer when it is open, otherwise installed
it may fall over.
• The lint must not be allowed to 1.3 Intended use
accumulate around the tumble dryer • Dryer has been designed for domestic
• The tumble dryer is not to be used if use. It is not suitable for commercial
industrial chemicals have been used use and it must not be used out of its
intended use.
for cleaning.
• Use the dryer only for drying laundry that
• Fabric softeners, or similar products. are marked accordingly.
should be used as specified by the • The manufacturer waives any
fabric softener instructions. responsibility arisen from incorrect usage
• Exhaust air must not be discharged or transportation.
into a flue which is used for • The service life of the dryer that you
exhausting fumes from appliances purchased is 10 years. During this period,
burning gas or other fuels. original spare parts will be available to
operate the dryer properly.
1.4 Child safety
• Packaging materials are dangerous for
the children. Keep packaging materials
away from children.
C NOTE
Child-proof lock is on the control panel.
Depth
Capacity (max.)
63,3 cm
9 kg**
(See Child lock)
• Keep loading door closed even when the Net weight (± %10) 37,5 kg
dryer is not in use. Voltage
1.5 Compliance with the WEEE
Directive and Disposing of the Waste Rated power input See type label***
Product: Model code
This product complies with EU
WEEE Directive (2012/19/EU). This
* Min. height: Height with adjustable feet are
product bears a classification
closed.
symbol for waste electrical and
Max. height: Height with adjustable feet are
electronic equipment (WEEE).
opened maximum.
This symbol indicates that this ** Dry laundry weight before washing.
product shall not be disposed with other *** Type label is located behind the loading
household wastes at the end of its service door.
life. Used device must be returned to offical
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collection point for recycling of electrical and NOTE
electronic devices. To find these collection
systems please contact to your local authorities
or retailer where the product was puchased. • Technical specifications of the dryer are
Each household performs important role in subject to specification without notice to
recovering and recycling of old appliance. improve the quality of the product.
Appropriate disposal of used appliance helps • Figures in this manual are schematic and
prevent potential negative consequences for may not match the product exactly.
the environment and human health.
• Values stated on markers on the dryer
1.6 Compliance with RoHS Directive or in the other published documentation
The product you have purchased complies accompanying with the dryer are
with EU RoHS Directive (2011/65/EU). It does obtained in laboratory in accordance with
not contain harmful and prohibited materials the relevant standards. Depending on
specified in the Directive. operational and environmental conditions
of the dryer, these values may vary.
1.7 Package information
Packaging materials of the product are
manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the packaging
materials together with the domestic or other
wastes. Take them to the packaging material
collection points designated by the local
authorities.
9
8
3
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•
NOTE
Preparation of the dryer’s location
4 as well as the electrical and waste
7 5
water installations is under customer’s
responsibility.
A
6
WARNING!
1. Top panel
2. Control panel • Prior to installation, visually check if the
3. Loading door dryer has any defects on it. If the drier
4. Kick plate opening button is damaged, do not have it installed.
5. Ventilation grids Damaged products cause risks for your
6. Adjustable legs safety.
7. In models where the tank is placed below, 3.1 Appropriate installation location
the water tank is inside the toe board Install the dryer on a stable and level surface.
8. Type label Dryer is heavy. Do not move it by yourself.
9. Lint filter • Operate your dryer in a well ventilated,
10. Water tank drawer (in models where the dust-free environment.
tank is placed above)
11. Power cord • The gap between the dryer and the
surface should not be reduced by the
2.2 Package Contents materials such as carpet, wood and tape.
5. Drying • Do not cover the ventilation grills of the
1. Water basket dryer.
drain user
hose * • There must not be a lockable, sliding or
manual*
hinged door that may block the opening
2. Filter of the loading door in the place where
6. Water your dryer is to be installed.
drawer Filling
spare • Once the dryer is installed, it should stay
Container*
sponge*
at the same place where its connections
have been made. When installing the
dryer, make sure that its rear wall does
3. User 7. Pure not touch anywhere (tap, socket, etc.).
Manual Water*
• Place the dryer at least 1 cm away from
the edges of other furniture.
8. • Your dryer can be operated at
4. Drying Fragrance
basket* Capsules temperatures between +5°C and +35°C.
Group* If the operating conditions fall outside
of this range, operation of the dryer will
*Optional - may not be included, depends on be adversely affected and it can get
model. damaged.
B
•
DANGER!
Do not place the dryer on the power
•
•
Water drain hose should be attached to a
height of maximum 80 cm.
Make sure that the water drain hose
cable. is not stepped on and it is not folded
3.2 Removing the transportation between the drain and the machine.
safety assembly • If there is an accessories pack supplied
with your product, please see the
A WARNING!
• Remove the
detailed description.
3.4 Adjusting the feet
transportation
Turn the feet to left
safety assembly or right until the
before using the dryer stands level
dryer for the first and firmly.
time.
• If the door swing
side of your
appliance can 3.5 Transportation of the dryer
be modified, see Drain all water that has remained in the dryer.
the reversible If direct water drain connection is made, then
door mounting remove the hose connections.
A
instructions.
3.3 Connecting to the drain WARNING!
You can directly drain accumulated water
through the water drain hose supplied with • We recommend carrying the dryer in
the product instead of periodically draining the upright position. If it is not possible to
water collected in the water tank. carry the machine in the upright position,
we recommend carrying it by tilting
1-2 Pull hose at towards the right side when looked from
1 2 the behind of the front.
the dryer by
hand in order
3.6 Changing the illumination lamp
In case an illumination lamp is used in your
to disconnect
laundry dryer.To change the Bulb/LED used
3 4 it from where it
for illumination of your tumble dryer, call your
is connected.
Authorized Service.The lamp(s) used in this
Do not use
appliance is not suitable for household room
any tools to
illumination. The intended purpose of this
remove the
lamp is to assist the user to place laundry in
hose.
3 Connect one end of the drain hose the tumble dryer in a comfortable way. The
supplied with the dryer to the connection lamps used in this appliance have to withstand
point from where you removed the hose of extreme physical conditions such as vibrations
the product in previous step. and temperatures above 50 °C
4 Connect the other end of the drain hose
directly to the wastewater drain or to the
washbasin.
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consumption table”.
NOTE Do not load more than
the capacity values
• Delicate embroidered fabrics, woollen, stated in the table.
silk garments, delicate and valuable
fabrics, airtight items and tulle curtains
are not suitable for machine drying. Following weights are given as examples.
4.3 Preparing laundry for drying
• Laundry may be tangled with each other Approximate Approximate
Laundry Laundry
weights (g)* weights (g)*
after washing. Separate the laundry items
before placing them into the dryer.
Cotton
• Dry garments having metal accessories quilt covers 1500 Blouses 150
such as zippers, inside out. (double)
Cotton quilt
• Fasten the zippers, hooks and buckles covers (single)
1000 Cotton shirts 300
and button sheets.
Bed sheets
500 Shirts 250
4.4 Things to be done for energy (double)
saving Bed sheets
350
Cotton
500
(single) dresses
• Spin your laundry at the highest speed
possible when washing them. Thus, Large
700 Dresses 350
tablecloths
the drying time is shortened and energy
Small
consumption is reduced. tablecloths
250 Jeans 700
• Sort out the laundry depending on their
Handkerchiefs
type and thickness. Dry the same type of Tea napkins 100
(10 pieces)
100
laundry together. For example thin kitchen
towels and tableclothes dries earlier than Bath towels 700 T-Shirts 125
thick bathroom towels. Hand towels 350
• Follow the instructions in the user manual
for programme selection. *Dry laundry weight before washing.
• Do not open the loading door of the
machine during drying unless necessary.
If you must open the loading door, do not
keep it open for a long time.
• Do not add wet laundry while the dryer is
in operation
4 3 2
1. On/Off/Programme selection button 3. Time Delay button
2. Start/Pause button 4. Audio warning level button
5.2 Symbols
Tank Filter Filter drawer / Child-proof Mute Volume up Express Delicates Shirts Sport Freshen Up Cottons Mix
full cleaning Heat exchanger lock 14’
cleaning
End/anti- On/Off Timer Delay/ Drying Cupboard Iron Dry Jeans BabyProtect Extra dry Cupboard Start Synthetics Drying Rack/ Express
creasing Ending in Dry dry plus pause TimeDry 30’
cancel
Bedding/ Express Dryness Dryness Hygiene Shirt 30' Refreshment Low Daily Wool Refresh Dryness DownWear
Cottons Eco temperature
Duvet Level+ Level++ (BabyProtect+) Level
select
A WARNING!
programme.
EN
Drying Time
Spin speed
in washing
(minutes)
Capacity
machine
(rpm)
(kg)
Programmes Programme Description
machine (rpm)
consumption
Approximate
Spin speed
in washing
value kWh
amount of
remaining
humidity
Energy
Programmes Capacity (kg)
Synthetics cupboard
4,5 800 40% 1,90
dry
“Cottons Eco programme” used at full and partial load is the standard drying programme to which
the information in the label and the fiche relates, that this programme is suitable for drying normal
wet Cottons laundry and that it is the most efficient programme in terms of energy consumption for
Cottons.
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Drying machine makes an audible warning
when the programme is completed. If you don’t NOTE
want it to make an audible warning, press the
“Buzzer” button. When you press the Buzzer • Additional laundry may be loaded/taken
button, a light will illuminate and no audible out during the delayed start time. At
warning will be made when the programme the end of the time delay countdown,
ends.
the warning symbol disappears and the
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drying process starts.
NOTE
• You can select this function before or
after the programme starts.
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countdown, turn the on/off/program selection
knob to cancel the program. Select the desired NOTE
program and repeat the delayed start process. • When the child lock is activated, the child
Cancelling the delayed start function lock warning indicator on the screen
If you wish to cancel the delayed start turns on.
countdown and start the program right away,
rotate the on/off/program selection knob • Child lock deactivates when the drying
to cancel the program. Select the desired machine is turned off and on by the On/
program and press “Start/Pause”. Off/Cancel knob.
5.6 Warning indicators When the child lock is active:
When the drying machine runs, or in stand-
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by state, the indicator symbols won’t change
NOTE upon changing the position of the programme
selection knob.
• Warning indicators may vary depending
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on the model of your dryer.
NOTE
Filter cleaning
When the programme is completed, the • When the drying machine runs and the
warning indicator for filter cleaning turns on. child lock is active, it beeps twice when
Water tank the programme selection knob is turned.
If the water tank fills up while the programme If the child lock is deactivated without
continues, the warning indicator starts flashing returning the programme selection knob
and the machine goes into stand-by. In this to its previous position, programme
case, empty the water tank and start the will terminate due to the change in the
programme by pressing the Start / Stand- programme selection knob position.
by button. Warning indicator turns off and
programme resumes. 5.9 Changing the programme after it
Filter drawer /Heat exchanger cleaning is started
When the programme is finished, the cleaning You can change the programme you selected
symbol of the heat exchanger or filter drawer to dry your laundry with a different programme
may light up. after the drying machine starts running
• For instance, select Extra Dry programme
5.7 Starting the programme by turning the On/Off/Programme
Press the Start/Stand-by button to start the selection knob to select Extra Dry instead
programme. of Iron Dry.
Drying indicator will light up, indicating that the • Press the Start/Stand-by button to start
programme has started. the programme.
5.8 Child Lock Adding and removing clothes during
The drying machine has a child lock which stand-by
If you want to add or remove clothes to/from
prevents the programme flow from being the drying machine after the drying programme
interrupted when the buttons are pressed starts:
during a programme. When the child lock
• Press the Start/Stand-by button to put
is activated, all buttons on the panel except the drying machine in Stand-by state. The
the On/Off/Programme selection knob are drying operation stops.
deactivated.
• Open the loading door while in Stand-
Press the End Time and Buzzer buttons by state, and close the door after you
simultaneously for 3 buttons to activate the remove or add laundry.
child lock.
The child lock has to be deactivated to be able • Press the Start/Stand-by button to start
to start a new programme after the current the programme.
programme is finished or to be able to interfere
with the programme. To deactivate the child
lock, keep the same buttons pressed for 3
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•
NOTE
Adding laundry after the drying operation
When the program ends, the Last/Anti-Wrinkle
and Fibre Filter Cleaning Warning LEDs on
the program follow up indicator will illuminate.
Loading door may be opened and the dryer
starts may cause the dried laundry inside the
machine becomes ready for another run.
machine to mix with wet laundry and leave Bring the On/Off/Programme selection knob to
the laundry damp at the end of operation. On/Off position to turn the drying machine off.
• Adding or removing laundry during drying
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may be repeated as many times as you
wish. But this operation continuously NOTE
interrupts the drying operation, and thus • If the laundry is not removed after the
increases programme duration and energy programme is completed, the wrinkle
consumption. So, it is recommended to add prevention function activates for 2 hours
laundry before the programme starts. to prevent the laundry inside the machine
• If a new programme is selected by turning to get wrinkled. The programme tumbles
the programme selection knob while the the laundry with 10-minute intervals to
drying machine is in stand-by, the running prevent them from wrinkling.
programme terminates.
WARNING!
• Do not touch the inner surface of the
drum while adding or removing clothes
during a continuing programme. The
drum surface is hot.
A
•
WARNING!
The inside of the drying machine shall
be extremely hot when you cancel the
programme during machine operation, so
run the refresh programme to allow it to cool
down.
A
•
WARNING!
Always clean the lint filter and the inner
surfaces of the loading door after each
drying process.
C
•
NOTE
You can clean the lint filter housing with a
• There are temperature sensor in the
dryer that detect whether the laundry is
dry or not.
vacuum cleaner.
To clean the sensors:
• Open the loading door of the dryer.
To clean the lint filter:
• Remove the lint filter by pulling it up.
• Open the • Clean the sensor with your hand if any
loading door. fluff accumulation on it.
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• Remove the
lint filter by NOTE
pulling it up
and open the • Clean the sensor 4 times a year.
lint filter. • Do not use metal tools when cleaning the
sensor.
• Clean lint, fiber, and cotton raveling by
hand or with a soft piece of cloth. • Allow the machine to cool down if it is still
hot due the drying process.
• Close the lint filter and place it back into
A
its housing.
WARNING!
A layer can build up
on the filter pores that • Never use solvents, cleaning agents or
can cause clogging similar substances for cleaning due to the
of the filter after using risk of fire and explosion!
the dryer for a while.
Wash the lint filter with
warm water to remove
the layer that builds
up on the lint filter
surface. Dry the lint
filter completely before
reinstalling it.
A
machine and wait
WARNING! until it cools down
• Unlock the 2 condenser locks after
• Condensed water is not drinkable! opening the kick plate
• Never remove the water tank when the • Pull out the condenser.
programme is running!
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•
NOTE
If the direct water draining is used as an
option, there is no need to empty the
water tank.
6.4 For the condenser;
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•
NOTE
Clean the condenser after every 30
drying cycles or once a month.
A
door is properly closed.
A program might not be set or Start/Stand-by button WARNING!
might not be pressed. >>> Check that the program is set
and it is not in Stand-by position.
Child lock may be activated. >>> Turn off the child lock. • If the problem persists after following the
Program terminated prematurely for no reason. instructions in this section, contact your
Loading door might not be closed completely. >>> Ensure vendor or an Authorized Service. Never try
that the loading door is properly closed. to repair your product yourself.
There might be a power outage. >>> Press the Start/
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Stand-by button to start the program.
Water tank may be full. >>> Empty the water tank. NOTE
Clothes have shrunk, hardened or spoiled.
A program not suitable with the laundry type might have • In an event that you encounter an issue on
been used. >>> Check the maintenance labels on the any part on your appliance, you can ask for
clothes and select a program suitable for the clothes. a replacement by contacting the authorized
The lighting inside the drying machine does not turn on.
(For models with a lamp) service with the appliance model number.
Drying machine might not be turned on with the On/Off • Operating the appliance with non-authentic
button or program might not be selected for machines parts may lead the appliance to malfunction.
without an On/Off button. >>> Make sure that the drying • Manufacturer and distributor are not liable
machine is turned on. for malfunctions resulting from using non-
Lamp might be malfunctioning. >>> Contact Authorized
Service to replace the lamp.
authentic parts.
A
When installed, the socket must be reachable
after installation, or a separate switch (which IMPORTANT!
can disconnect the two poles) must be used
in the installation. Check for suitability.For a
8.3 Fitting a different plug
permanent connection, a master switch with at
As the colours of the wires in the mains lead
least 3mm contact clearance and minimum 13
of this appliance may not correspond with the
A rating must be used.
coloured markings identifying the terminals on
8.2 Electrical requirements your plug, proceed as follows:
Before you insert the plug into the wall socket 1 Connect the green - yellow or green (earth)
make sure that the voltage and the frequency wire to the terminal in the plug marked ‘E’ or
shown in the rating label corresponds to your with the symbol or coloured green and yellow
electricity supply. or green.
We recommend that this appliance be 2 Connect the blue (neutral) wire to the terminal
connected to the mains supply via a suitable in the plug marked ‘N’ or coloured black.
switched and fused socket in a readily 3 Connect the brown (live) wire to the terminal
accessible position. Should the mains lead in the plug marked ‘L’ or coloured red.
of the appliance become damaged or need With the alternative plugs a 13A fuse must
replacing at any time, it must be replaced by a be fitted either in the plug or adaptor or in the
special purpose made mains lead which can main fuse box. If in doubt contact a qualified
only be obtained from a Authorised Service electrician.
Agent. Green and yellow
A
or green
WARNING!
This appliance must be earthed
If the fitted moulded plug is not suitable for
your socket, then the plug should be cut off
and an appropriate plug fitted.
The moulded plug on this appliance
incorporates a 13A fuse. Should the fuse need
N
to be replaced an ASTA approved BS1362 Blue or black
L
Brown or red
Automatic
Type of Control
Non-automatic -
Energy consumption of the standard cotton programme at full load (kWh) 5,21
Energy consumption of the standard cotton programme at partial load (kWh) 2,78
Power consumption of the off-mode for the standart cotton programme at full load, PO (W) 0,50
Power consumption of the left-on mode for the standart cotton programme at full load, P L (W) 1,00
Programme time of the standard cotton programme at full load, T dry (min) 149
Programme time of the standard cotton programme at partial load, Tdry1/2 (min) 84
Weighted programme time of the standard cotton programme at full and partial load (T t) 112
Average condensation efficiency of the standard cotton programme at full load, C dry 81%
Average condensation efficiency of the standard cotton programme at partial load, C dry1/2 81%
Weighted condensation efficiency of the standard cotton programme at full load and partial load, C t 81%
Sound power level for the standard cotton programme at full load (5) 66
Built-in -
: Yes - : No
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twelve (12)
months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original
purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”)
agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or
our contact centre on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in
addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.
• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko Approved Engineer to carry out the repair.
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept
and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance
with the expected standards. Such financial loss includes but is not limited to loss arising from:
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential
domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the
User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing
Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of
Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be
void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing
the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same
terms and conditions as detailed in our Standard Guarantee Terms and Conditions.
BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS
This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor.
The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed
in the previous section.
In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase
date. You can register by first visiting Beko.co.uk/register and by following the online instructions.
Beko Free standing appliances come with a 12 month parts and labour guarantee as standard,
Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of
charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically
activate the ProSmart Motor 10 year guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms).
To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”), all customer and product details
must be registered with Beko plc using the procedure outlined below.
1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances) guarantee is only
effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers, tumble dryers and
dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid
for one replacement of the ProSmart motor during the extra 9-year (for free standing appliances) or 8 year (for built-in
appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting
beko.co.uk/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be
quoted at the time of a claim being made.
5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an authorised Beko Service Agent
(the “Service Agent”).
6. Labour for the repair/replacement of the ProSmart Inverter motor is not included in this guarantee and is chargeable
directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be
chargeable directly by the Service Agent.
11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at http://www.beko.co.uk/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our
online services. When you call us you may be required to input your serial number into your telephone keypad. For help please
visit beko.co.uk/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of
purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting
service under guarantee.
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be
levied where no fault is found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or
furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your serial
number into your telephone keypad during your call.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee
agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a
charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.