ABPI Code Case Report Summary
ABPI Code Case Report Summary
ABPI Code Case Report Summary
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Otsuka complaints came from a result in product promotion. Lilly said
group of concerned employees. that the Code required companies
The proposed 2021 Code is now with a promotional section on their
website to set up a section for
out for consultation. The new
members of the public who needed to
Code will have a radically different access similar information. The
structure to the current Code with company interpreted ‘need’ as
colour-coded sections focused on referring to patients, carers and family
activities for different audiences members rather than implying a duty
to reflect the European (EFPIA) to inform the world at large. The patient guides. If they confirmed that
Code. And almost all of the clause company cited a previous case they had not been prescribed the
numbers will change. The new (AUTH/2436/9/11) where a similarly medicine, they were redirected to the
Code will be issued in January set-up home page had not been ruled Lilly UK corporate site. The list of
2021 but won’t come into effect in breach. The Panel pointed out that products appeared under a paragraph
the allegation in the previous case had saying that Lilly was a global leader in
until July; until then the current
been that the configuration of the site diabetes care, striving to make life
2019 Code continues to apply.
allowed easy access to promotional better for people with diabetes and
Consultation on the changes claims, not that the material in the determined to provide real solutions
closes in September. It is open to patient section constituted promotion. including medicines. The Panel
everyone though companies are It noted that the page for patients considered that the page promoted
asked to provide a single, included all of Lilly’s diabetes products prescription only medicines to the
consolidated response. by brand name with a prominent public, in breach of the Code. In
The ABPI Consultation Portal can brand logo. If a reader selected ‘learn addition, the website failed to provide
be found here. There is useful more’ about a product they were information for the general public and
additional information the PMCPA asked to confirm that they had been Lilly had failed to maintain high
prescribed that treatment before standards resulting in further
website here.
being taken to specific medicine breaches. AUTH/3252/10/19
CODE NEWS is compiled by Sharon McCullough as a summary of ABPI Code cases and other
useful information for those working with UK pharmaceutical marketing material. Copies are
provided under personal subscription or through your company - no further dissemination is
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The Code News July 2020
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The Code News July 2020
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such, prescribing information was not required and
the prohibition on referring to the MHRA did not
apply. The Panel agreed and no breaches were ruled.
AUTH/3217/6/19
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The Code News July 2020
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The Code News July 2020
MISLEADING CLAIMS
ViiV Health care complained about the claims and
imagery in material used by Gilead Sciences Europe
Ltd to promote Biktarvy in the treatment of HIV. The
material contained the claim that Biktarvy was ‘better
tolerated than DTG-containing regimens’. ViiV
marketed DTG (dolutegravir) and DTG combination
products. ViiV said the claim was all-embracing and
misleading. It was accompanied by a dagger symbol
which referred to a statement in a smaller font saying
there were significantly fewer all grade treatment-
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related AEs versus two specific DTG-containing
comparator regimens (one of which was a ViiV
product) and that this was a secondary endpoint. ViiV
said that this was selected data. The full safety profiles
from the referenced studies showed that the overall
tolerability and safety profiles were similar. One of the
referenced studies showed that AEs leading to
discontinuation were seen in 2% of the Biktarvy group possible…Biktarvy …is now a reality’ which it
and <1% of the group on a DTG-containing regimen. considered implied that no other antiretroviral
Another, comparing Biktarvy with ViiV’s Triumeq, product had those qualities and that Biktarvy had
stated that tolerability differences were driven by some special merit. Gilead said the statement made
agents other than DTG. There were other DTG- no specific claims and the intention was to encourage
containing regimens used in practice. Gilead provided the reader to reflect on subsequent claims. The Panel
detailed information to support their assertion that said that the statement might be acceptable in
the claim was fair and balanced. Tolerability was not isolation but within the context of the material and the
defined by discontinuation rates. The basis on which stand it was misleading and exaggerated the
the claim had been made was clear and capable of properties of the product. Breaches were ruled. Gilead
substantiation. The Panel considered that the appealed the Panel’s ruling and provided further
immediate impression of the claim was that Biktarvy detailed argument in their appeal as to why the claim
would be better tolerated than all DTG-containing ‘better tolerated than DTG-containing regimens’ and
regimens. This was misleading and could not be the rose and thorn image were acceptable, including
substantiated by the referenced studies. Code that they had been reviewed by the MHRA as part of
breaches were ruled. pre-vetting, and had not been found in breach of the
ViiV also complained that imagery used in Biktarvy Irish (IPHA) Code following a complaint in Ireland. The
promotion suggested an overstated tolerability and Appeal Board upheld the Panel’s findings.
AUTH/3137/12/18
safety profile improved versus DTG-containing
regimens. The claim ‘better tolerated than DTG-
containing regimens’ was used in association with an
image of a rose which had lost most of its thorns. COMMERCIAL TERMS
Gilead said the imagery was designed to show that An ex-employee complained about Allergan’s
Biktarvy possessed a favourable profile on multiple commercial policy for Botox (a prescription medicine)
attributes and that the product addressed a number and its medical devices Juvéderm and CoolSculpting.
of limitations seen with other treatments such as The policy bundled the three products together so
efficacy, resistance, tolerability and dosing. Some that large Juvéderm and Coolsculpting customers got
thorns remained on the rose to recognise that the a hugely reduced Botox price and vice versa. Allergan
product was not totally devoid of limitations. The said that it operated a clear and transparent
Panel considered that readers would see the rose as commercial policy. There was a linear relationship
representing Biktarvy and that the thorns would be between product volume and pricing so that higher
seen as injurious implying that Biktarvy was less volume purchases resulted in higher discounts. There
hazardous that DTG-containing regimens which could was no bundling making the price of one group of
not be supported. Code breaches were ruled. products contingent on another. The Panel considered
Finally, ViiV had complained about a header in a video that the arrangements appeared to be terms of trade
on a stand saying ‘the beauty of what is and were not in breach of the Code. AUTH/3243/9/19
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The Code News July 2020
WHOSE MATERIALS?
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An anonymous complainant raised concerns about a Saxenda data. The representatives stated categorically
Novo Nordisk sponsored obesity training course held that they had not used uncertified materials. The
at the offices of a pharmacy and short-line wholesaler. material that was subject of the complaint had been
The course covered Saxenda (liraglutide, indicated for produced by the pharmacy. One of the
weight management) and the complainant said that representatives had been asked whether delegates
two representatives had misled HPs by: saying that needed to be CQC registered to attend the training;
clinics using Saxenda did not need to be CQC both were clear that they had not said that services
registered, producing their own product related could be provided without CQC registration.
material, and by sharing that material with delegates NovoNordisk later stated that it discovered that the
via a shared folder. NovoNordisk explained that it had representatives had been involved with the materials
a contract with the pharmacy to purchase Saxenda produced by the pharmacy. They had provided a blank
sales data, pay for four advertisements in the template, formatted some of the documents and e-
pharmacy price list, and sponsor six obesity training mailed the link to the shared folder containing the
meetings organised and run by the pharmacy. The materials to a small number of external parties. The
pharmacy controlled all meeting arrangements, it Panel said that this meant NovoNordisk was
prepared the agenda organised the sessions and any responsible for the material, which had not been
external speakers and provide material to the certified. The representatives had failed to maintain a
attendees. Two representatives had been invited to high standard of ethical conduct. Breaches were ruled.
present on obesity and its treatment as well as AUTH/3198/5/19
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The Code News July 2020
PROMOTIONAL TWEETS
Having been alerted by another UK pharmaceutical company, AstraZeneca (AZ) voluntarily admitted that a UK based
employee had used his/her Twitter account to re-tweet health professional’s tweets related to Forxiga (dapagliflozin)
and Lynparza. The posts related to a congress where information outside the licensed indications had been
presented. AZ’s social media policy made it clear that product related tweets were prohibited. The posts were
deleted and remedial actions had been put in place. The Panel considered that the tweets promoted dapagliflozin
and Lynparza for unlicensed indications, promoted a prescription medicine to the public and should have been
certified. Breaches were ruled. The Panel noted that AZ positively encouraged employees to post certain work-
related content on their personal social media accounts and commented that it might be difficult for some
employees to balance this with the need to make a judgement about what they might post. The Panel considered
that high standards had not been maintained. AUTH/3248/9/19
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The Code News July 2020
WEBSITE IN BREACH (4)
A concerned UK health professional complained about linked to Feraccru product information. Shield and
claims on the Feraccru (ferric maltol) website. The Norgine said that although a medicine might have
product had previously been marketed by Shield adverse events, this did not mean it was not well
though Norgine had recently become the marketing tolerated. Use of information about the chemical
authorisation holder. The companies submitted a behaviour of ferric maltol in the GI tract from animal
joint response. The website said that Feraccru was models was reasonable. Shield acknowledged that the
well tolerated, but the complainant said that as it had website promoted Feraccru to the public: information
six common adverse drug effects, it was definitely not intended for patients on treatment was accessible to
well tolerated without a caveat. Information about all readers. The Panel considered that ‘well tolerated’
Feraccru’s absorption and prevention of free radical was acceptable, but that the use of animal data and a
damage in the gastrointestinal mucosa was based on study using a different formulation were misleading,
animal data, and one study cited in support of the and that the link to information about Feraccru on a
product used a different iron formulation. A page public page promoted the product to the public.
about iron deficiency anaemia intended for the public Breaches were ruled. AUTH/3231/7/19 and AUTH/3255/7/19