1st Week Module

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UNIVERSAL SCHOOL OF APPLIED TECHNOLOGY

NATIONAL HIGHWAY, BRGY. POBLACION. 1, SAGAY CITY NEGROS OCCIDENTAL


Cell no. 09462044527

SENIOR HIGH SCHOOL

Oral Communication in
Context
Quarter 1 Module 1

Nature, Functions and Process of Communication

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
LESSON 1: NATURE, FUNCTIONS
PROCESS OF COMMUNICATION

“Effective Communication is 20% what you know and 80% how you feel
about what you know” - Jim Rohn

LESSON/S OBJECTIVE/S CODE/S WEEK/S

Definition and the 1. Explains the EN11/12OC-la-2 1 week


Process of functions, nature
Communication and process of
communication

2. Determine the
elements of
communication

3. Construct
meaningful
example of
situation where
you used the given
functions of
communication.

WHAT I KNOW
Before we start with this module, let us check what you already
know about this course by answering this pre-test.

DIRECTIONS: Write True if the statement is true. If not, write False if


the statement is not correct. Write your answers on the space before the
number.
________________1.Communication is a process.
________________2.The sender decodes the message to be transmitted.
________________3.Channel is a medium of communication.
________________4.Talking to the self can develop one’s self-confidence.
________________5.The receiver interprets the message received.
________________6.Communication can either be written or spoken words.
________________7.The receiver is the source of the message.
________________8.Man cannot survive without communication.
________________9.Communication is a one-way process.
_______________ 10.To seek for clarification, channel is needed.

MOTIVATION
DIRECTIONS: If you were to divide your daily communication activities, how
many percent would you give to each of the following? Weber (2008) noted that 70% of
a person’s total waking time is spent in communicating is some manner. Write the
percentages in each box and make sure your numbers would total to 70%. Refer to the
rubrics to interpret your communication activities.

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
TATALKING TLISTENING

RWRITING AREADING

Rubric for Evaluating Communication Activities

Communication Activity Average Percentage Your Percentage


Talking 30
Listening 45
Writing 9
Reading 16
Total 70%

Take note: This is the average time that people spend communicating especially the 45%
listening statistics. These percentages may vary from person to person. For example some people
may spend much more than 30% of their communications time talking and much less time in
listening.

WHAT IS IT?

WHAT IS COMMUNICATION?

COMMUNICATION is a process of sharing and conveying messages or


information from one person to another within and across channels, contexts, media,
and cultures (McCornack, 2014). There is a wide variety of contexts and situations in
which communication can be manifested; it can be a face-to-face interaction, a phone
conversation, a group discussion, a meeting or interview, a letter correspondence, a
class recitation, and many others. Communication (from Latin word ‘communicare’
meaning, to share or to have something in common. Communication provides central
meaning to human experience.

Communication may vary from spoken and written words but also, mannerisms
and style- anything attached to a message that gives meaning. It can be defined
according to its form and use.

NATURE OF COMMUNICATION

1. Communication as a Process. The communication among people is active. They


communicate following creative and convenient ways and method to achieve a
certain goal or objectives. For instance, greeting a person or setting or his/her mood
first before beginning a conversation can be the beginning of the process.

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
2. Communication as an Interaction. Communication bends people together. Their
interactions with one another connect their understanding. For example, sharing
opinions opens one to respect other’s point of view. As the word “sorry” softens your
heart, a tap on a shoulder can pacify a needy persons.
3. Communication as a Social Context. The activity of producing, transmitting and
receiving meaningful symbolic messages in an environment such as schools, church
or any social gatherings is communication. Here, people can influence or encourage
others to create their own meaning ideas. For example, teachers motivate their
students to be creative and original.

PROCESS OF COMMUNICATION

Communication process consists of following steps:

1. The sender formulates the message that he wants to convey to the receiver.
2. He encodes or translates his message. He may take the help of symbols, words,
actions, diagrams, pictures etc.
3. He selects an appropriate channel or medium through which the message is to be
transmitted. It can be face to face communication, letters, radio, television, e-mail etc.
4. The message is received by the receiver.
5. Received message is decoded by the receiver so that the receiver can draw the
meaning of the message.
6. The receiver sends his response to the sender. In case of any confusion, the same is
conveyed and necessary clarification sought.

This time let’s take a closer look at the illustration on how the communication
process takes place in any given situation.

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
Diagram 2: Daphne and Rico friendship and love story

The speaker generates an idea. Daphne loves Rico, her suitor, as a friend.

The speaker encodes an idea or She thinks of how to tell him using
converts the idea into words or their native language.
actions.

The speaker transmits or sends She tells him, “Rico, mahal kita
out a message. bilang kaibigan.”

The receiver gets the message. Rico hears what Daphne says.

The receiver decodes or interprets He tries to analyze what she means


the message based on the based on the content and their
context. relationship, and he is heartbroken.

The receiver sends or provides He frowns and does not say


feedback. something, because he is in pain.

The diagram showed the communication process and the


communication flow between Rico and Daphne. Daphne, being the
sender, expresses her feelings for Rico, her suitor, but only as a
friend. Rico, the receiver was hurt upon receiving Daphne’s
message. See, this is how simple communication process goes. We
actually do the everyday, right?

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
Diagram 3: The Communication Process

As you can see in Diagram 3, communication goes through a certain process


involving the sender, who is the source of the message, the message, which is the
shared information, the receiver, whose function is to decode the meaning of what was
received and of course, the feedback, referring to the receiver’s reply to the message.

ELEMENTS OF COMMUNICATION

Communication is divided into elements which help us better understand its


mechanics or process. These elements are the following:

1. Speaker – the source of information or message. The sender (or the speaker) is
the one who conveys the message, oral or written influenced by past
conditioning,, knowledge, about the subject, manner of speaking or speaking
skills, present situation, communicative purpose and attitude toward self and the
listener. The sender’s goal is to ensure that his/her intended message is the
message that is actually communicated.
2. Message – the information, ideas, or thoughts conveyed by the speaker in words
or in actions or whatever the sender communicates to the receiver or the

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
information received by the receiver from the sender. Message is the ideas and
feelings that make up the content of the process of communication.
3. Encoding – the process of converting the message into words, actions, or other
forms that the speaker understands.
4. Channel – the medium or the means through which the message is transmitted.
The channel for oral communication is the sounds waves written through light
waves. The primary channels in face-to-face communication are the sounds and
sight. Public announcement and advertisements are sent through radio waves.
We are familiar with the channels of radio, television, records, newspaper and
magazines and the mass media. Other channels communicate non- verbal
messages through the use of other human senses such as touching, smelling and
tasting.
5. Decoding – the process of interpreting the encoded message of the speaker by
the receiver.
6. Receiver (or the listener) - is the one listens and decodes the conveyed
message. What speakers communicate is filtered by the receiver’s frame of
reference, which includes his/ her level of knowledge about the subject,
language proficiency, experiences, values and attitudes.
7. Feedback – the reactions, responses, or information provided by the receiver.
Feedback can be on the form of verbal or non-verbal response.
8. Context – the environment where communication takes place. Communication
adapts to the setting. For example, the language of students in the classrooms is
quite different from the language to use at home.
9. Barrier (noise) – the factors that affect the flow of communication or also
known as the interference that keeps a message from being understood or
accurately interpreted noise occurs between the sender and the receiver as
discussed previously, it can be internal or external interference.

FUNCTIONS OF COMMUNICATION

Basically, there are five functions of communication. These are control, social
interaction, motivation, emotional expression, and information dissemination.
1. Regulation/ Control in Communication
The regulation or control function occurs when individual is quite uncertain
towards another’s expected behaviour that may be unusual from the usual friendly,
initial encounters. Most initial encounters are expected to involve polite, friendly
interaction. In order to create a more pleasant environment. People may increase
the frequency and duration of various non-verbal, immediacy behaviours (e.g. talk
initiation, gaze smiling/laughter, friendly facial expression), hoping the other person
will reciprocate the increased level of involvement and thereby create a more
pleasant interaction context.
At times behaviours increase or become uncontrollable thereby reducing
uncertainty as the interactions happens. The regulatory function shows how signals
or symbols interact with others in the environment which may trigger higher
perceptions. This function that humans are the living creators that can control their
behaviour towards others, things or situations.
The regulatory function comprises three developmental stages:

1. The regulation of self by others ( a person is being controlled


by others)
2. The regulation of self by self ( a person is controlling
himself/herself)
3. The regulation of others by self ( a person is controlling
others)

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
Example:
In the job interview, a sensitive applicant in this situation is likely to manage
his/her behaviour very carefully in order to create a desirable impression to the
employer.

2. Social Interaction and Emotional Expression


Emotions coordinate social interaction. A person’s emotional expression serves as
a social expression which suggests prepared responses in others. For example, anger
elicits fear-related responses. Another example is distress which elicits sympathy from
observers. Emotional expression has facilitated several new insights into human
emotional communication trough facial muscle movements, vocalization, posture and
touch. Emotional expression coordinates rapidly shifting social interactions. It displays
information about the person’s emotional state where it conveys critical information
about the person’s social intentions whether to strike, play or comfort. Hence, emotional
expression on helps individuals in relationship (such as parent- child, teacher- students,
etc.) to responds to the demands and opportunities of their social environment.
Emotional expression is the basic element of social interaction.

On the other hand, individuals who lack perception or generation of emotional


messages may experience difficulty on social relationship.
 Lack of emotional expression provides others with less information
on their mental state and receives less social interactions. For
example, a depressed person smiles less which may elicit anxiety
or misunderstanding from others.
 Lack of perception of emotional can be a problem to social
interaction. In sensitivity to other’s feelings may elicit lack of
concern to social relationship.

3. Communication and Motivation


Every communication starts with a motivation. The key to communicative
competence of persons is finding a motivation to communicate better than
he/she currently does. People are motivated to communicate into ways- by
approach or –by avoidance – which show the positive and negative sights of
motivation.
Positive Motivation
Communication goals - are the speaker’s objectives or purposes in a
communication. The speakers’ motivation to reach his/her communication goals
is the bridge to his/her self-assessment of effectiveness, confidence, skills,
knowledge etc.
Types of Negative Motivation
A. Communication apprehension- is the fear or anxiety that a person
experiences as a result of either real or anticipated communication with
person or group of persons. Common signs of apprehensions are shaky
hands, sweaty palm, or a feeling of upset stomach. These physical signs
motivate one to avoid communication or suffer from anxiety more wind
forced to communicate.
B. Context apprehension – is anxiety of communicating in a particular
context such as interpersonal, small group or public speaking.
 Social anxiety – is the anxiety present in an interpersonal
communication. For some, social situations can seem very threatening
because they are scared of what others’ with think about them.
 Shyness - in small group communication is a social anxiety at an
extended period. Shy people are less likely to initiate or actively
participate in small group communication.
 Public speaking anxiety- is also known as stage fright. It is a
common anxiety among people who seldom speak to a big group of
listeners or audience.

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
4. Communication and Information
Information appears often in the definitions of communication. Some says that in
order to define communication, information must be considered. So they say,
communication is a transmission of information between or among people. But it is not
as simple as that. The link between communication and information is complex.
Identifying it in human actions especially presents a challenge.
Information and Communication are ever present and connected. Individuals
may try to control information for their own purposes, yet their goals are partially
frustrated since no information is completely proof against communication. For
information to exist, the potential for communication must be present.

1. They are social constructions. The idea of communication and the


idea of information suggest analysis of cultural values that help or
hinder foundations in the society. These ideas contribute to the
formation of the society from its history to its future.
2. They share common concept. Inquiry in respective areas is
employed in communication and information. The following concepts
are shared ideas in the process of communication and information:
symbol, cognition, content , structure, process, feedback, interaction,
technology and system.
3. They form dual aspects of broader observable fact. Measuring
the amount if information present in situation may present difficulties
because communication acts to prevent complete measurement.
Information is present in so many different forms that it is impossible
to know with certainty not no communication is taking place. The
importance of concepts related to information and communication
across the physical, biological and social sciences indicates the values
of activity.

Importance of Verbal and Non-Verbal Cues

The purpose of non-verbal cues in communication is the focus of the


discussion. Cues are prompts that listeners and speakers say or show to expect
a response or reaction. Speakers usually use verbal cues while listeners are
expected to non-verbal cues. As the discussion goes, it will be realized that both
verbal and non-verbal cues are exchangeable in listening and speaking.

Verbal cues are commonly used in giving instruction, asking


questions or delivering a speech since they are clearly articulated in
words. In fact, verbal cues recognize can come in many different forms and
strong communicator must know how to recognize them all. Verbal cues include
an increased tendency to act toward one’s goals, also in conversation. Verbal
cues include the type of question asked, who initiates the language, and what
type of language used.

Types of Verbal Cues Example


1. Direct cues are clearly Communication of parents to children,
articulated statements of teacher to students, boss to
instructions. These are used to subordinates, etc.
make very clear that the listener
is expected to do or say
something in response.
2. Indirect cues are prompts that Communication in job interviews,
tend to be less obvious about pageants, open forum, etc.
what is expected and might
come in the form of a
question.
Note: Direct verbal cues leave a little doubt about what is expected because it is
the responsibility of the speaker to clearly state what he/she wants from the
listener. Whereas to indirect verbal cues, which place considerable responsibility
on the listener, who is to deliver the desired response based on the prompt.

Meanwhile, nonverbal cues are nonverbal behaviour or objects to which


meaning is assigned. The intentional assignment of meaning by sender, receiver
or social group to any non-verbal behaviour or objects makes the non-verbal

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
cues. Language comes out of human’s ability to use non-verbal cues. People use
them to accomplish many communication goals.
Functions of Nonverbal Cues Examples
1. Substituting for and repeating
words using emblems.
An emblem is non-verbal cue that A teenager runs into a friend who
can generally be translated into asks, “so how do you like your new
words or phrase. Most people job?”
within a group or culture agree A teenager just rolls his eyes, using
on their assigned meanings. nonverbal cues in place of words.
2. Complementing and accepting
words using illustrators.
Illustrators are movements that An employee’s head is bowed and his
complement verbal body posture is slouched as his lady
communication by describing or boss tells him now unhappy she is
accenting or reinforcing what the with his job performance. His
speaker is saying. People use nonverbal cues provides clues to the
illustrators to indicate the size of employee-boss relationship which
an object or to draw a picture in also help convey the employee’s
the air or to emphasize a key attitude towards his boss.
word in what they are saying.
3. Contradicting words using mixed
message.
Mixed message is when a A man’s face is contorted into
nonverbal cue contradicts a grimace. His eyes are narrowed and
verbal message. Interestingly, eyebrows furrowed. Yet, he is yelling,
when non-verbal and verbal “ I am not upset”
messages contradicting one He is sending a mixed/ double
another, most of the people message.
believe the non-verbal message.
4. Regulating verbal interactions
using regulators.
Regulators are nonverbal After explaining the candidate’s
message that accompany speech stance on an issue , she raises and
to control or regulate what the then lowers her intonation as she
speaker is saying. They are often says, “and that’s why I feel the way I
associated with turn-taking in do.” This together with her silence,
conversation, influencing the flow signals she is finished speaking and
and pace of discussion. another person may comment. Her
behaviour influences the flow of
verbal interaction.
5. Defining the social and emotional
aspects and relationships using
accent.
Accent is a nonverbal cue to An old man waves his finger
emphasize or to intensify the accusingly to a young man raises his
verbal message to express voice to demonstrate his anger as he
emotions and relationship. say, “it is your fault, not mine.”
His behaviour intensifies his
utterance in the interaction.

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
Name: _____________________________________ Date_____________

Section and Year: __________________

ACTIVITY 1:

DIRECTIONS: Now that you know what communication is and how it works,
list down real examples of communication that occurs around you.

What Where Who How


Talking with friends In school You and You share your experiences
your friends and feelings.

ACTIVITY 2:

DIRECTIONS: Read the sample telephone conversation below and afterwards,


identify the elements found in the conversation. Write your answers on the second box.
A telephone conversation of MM and DJ

MM: hi DJ! How are you?


DJ: Hi MM! I am fine. I did not see you practice yesterday.
MM: I went to the library to do research on our project. Can I ask to help?
DJ: Sure! What can I do?
MM: Please give the meaning of the difficult terms in the story.
DJ: OK, no problem, I will use our dictionary to find the definitions.
MM: Thank you DJ. I will see you tomorrow in school. Bye!
DJ: You’re welcome MM! Bye!
Identify the elements found in the conversation above.

Sender:

Encoding:

Message:

Receiver:

Decoding:

Channel:

Context:

Feedback 11
MODULE IN ORAL COMMUNICATION
Barrier:
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
ACTIVITY 3:

DIRECTIONS: Cite an example situation where you used the given functions of
communication. Write your answers on

For Example: Control – My mother scolded me. Her anger made me keep quiet.

1. Emotional Expression 2. Motivation situation where


example situation where you you used the given functions of
used the given functions of communication. Write your
communication. Write your answers on your Communication
answers on your Communication Activity Notebook. For example:
Activity Notebook. For example:

3. Control Cite an example 4. Social Interaction you


situation where you used the used the given functions of
given functions of communication. Write your
communication. Write your answers on your Communication
answers on your Communication Activity Notebook. For example:

5. Information example
situation where you used the
given functions of
communication. Write your
answers on your Communication

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
POST TEST

DIRECTIONS: Choose the letter that corresponds correct answer.

1. What is Communication?
A. Is a process of sharing and conveying messages or information from one
person to another
B. Are the speaker’s objectives or purposes in a communication?
C. are prompts that listeners and speakers say or show to expect a response or
reaction
D. The process of converting the message into words, actions, or other forms
that the speaker understands.

2. How can a person correctly communicate?


A. Speaking
B. Text message
C. E-mail
D. All of the above

3. When speaking on the phone what type of communication being used?


A. Verbal and tone of voice
B. Verbal and body language
C. Verbal
D. Non-verbal communication

4. Scenario: you ask a co-worker if they can help you with a client, they cross and
roll their eyes but do not say anything. Have they communicated?
A. No, as this stage it is one-way communication
B. No, when they answer you they will have communicated back, completing
two-way communication.
C. No, but they are being rude.
D. Yes, they have used non-verbal communication.

5. What is the element of communication that affect the flow of communication or


also known as the interference that keeps a message from being understood?
A. Message
B. Channel
C. Barrier (noise)
D. Receiver

6. In which of the following situation is a verbal communication necessary?


A. Calling someone on the phone
B. Listening to a radio program
C. Hurrying to your classroom
D. Running to tract meet.

7. The following are forms of non-verbal communication, except?


A. Reciting in class
B. Hugging a friend
C. Frowning
D. Clapping
8. Rhea Marie would like to ask Joren about an upcoming event on Monday. In the
communication process is in the step of_______________?
A. Giving feedback
B. Activating the stimulus
C. Decoding the message
D. Ending the conversation

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
9. Which of the following is not a channel?
A. Phone call
B. Letter
C. E-mail
D. Environment

10. Delbert has a habit of ignoring the message of her classmates. Which of the
following is usually missing from interaction with Delbert?
A. Context
B. Message
C. Feedback
D. Channel

11. Which of the following can be a barrier to communication?


A. A hot room
B. A sender using slang
C. A student talking while the teacher is talking
D. All of the above

12. The content of the communication is called _______?


a. Message
b. Noise
c. Feedback
d. Channel

13. A return message from someone you sent a message to is called__________?


A. Feedback
B. Forwarding
C. Channel
D. Retweet

14. The person who sends out message is the ___________?


a. Caller
b. Sender
c. Receiver
d. Noise

15. Communication involving no words is called _________?


a. Cues
b. Verbal cues
c. Nonverbal
d. Verbal
16. It is one of the types of verbal cues that used to make the listener expected to
do or say something in response?
A. Verbal cues
B. Cues
C. Indirect cues
D. Direct cues

17. Which of the following shows an example of regulation/ control?


A. Doctor’s prescription
B. Friends giving advice on what course of action to take.
C. Parent’s instruction to their children
D. All of the above.

18. “I love you” is an example of expression that produce what function of


communication?
A. Motivation
B. Social Interaction
C. Emotional Expression
D. Information

19. “I want you to billionaire” is a form of expressing of what function of


communication?
A. Motivation

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
B. Social Interaction
C. Emotional Expression
D. Information

20. Marriage proposals are examples of what function of communication?


a. Social Interaction
b. Motivation
c. Information
d. Emotional expressions

21. Which of the following is the audience’s feedback?


A. Laughter
B. Silence
C. Half-closed eyelids
D. All of the above

22. Peipto names 4 ingredients for janelyn to buy at the grocery store. Who is the
sender of the message?
A. Janelyn
B. Pepito
C. Grocery store
D. Ingredients

23. When does encoding take place?


A. When the receiver interprets the message
B. When the sender translate the message into a perceivable form.
C. When both sender and receiver recognizes the communication style of the
other
D. When both sender and receiver want to exchange message.

24. Which statement does NOT describe decoding process?


A. It is descending on a the medium to use in transmitting a message
B. It involves interpretation
C. It is assigning meaning to the message
D. It is usually done by the receiver in a communication process.

25. When is the communication process complete?


A. When the sender transmits the message
B. When the message enters the channel
C. When the message leaves the channel
D. When the receivers understands the message

26. _________ is the first enemy of communication.


A. Noise B. Clarity
C. Politeness D. Completeness

27. Which of these must be avoided for effective communication?


A. Sharing of activity
B. Listening
C. Ambiguity
D. Politeness

28. How does understanding occur in a communication process?


A. When each party is able to say what they want without the other person
interrupting.
B. When each party can agree what was being communicated without the need
for inferences or assumptions
C. When each party is able to provide feedback
D. When each party gets a chance to be sender and a receiver.

29. Below are the developmental stages of regulatory/ communication, except?


A. The regulation of self by others
B. The regulation of self by self
C. The regulation of others by self
D. The regulation of others by environment

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
30. It is one of the types of verbal cues that tend to be less obvious about what is
expected and might come in the form of a question.
A. Verbal cues
B. Indirect cues
C. Direct cues
D. Nonverbal cues

SELF-CHECK!
Activity 10: Self-checking. Great job! You have completed
the lesson successfully! Before going to the next lesson, check the icon
that best shows your learning experience.

I have understood the lesson but there are still

other things that I need to review and relearn.

I have understood the lesson but there are still other

things that I need to review and relearn.

I need to do additional work to be able to master the


lesson. I need help in some tasks.

If you checked the first icon, you are ready for Module 3.
If you have checked the second icon, you need to review
the things that you need to relearn. If you have checked the
third icon, it would be best if you read more from the links
given above and ask help from your teacher, parents, or
peered in clarifying the lessons that you find difficult.

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MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA
REFERENCES

INTERNET LINKS https://reviewgamezone.com/mc/candidate/test/?


test_id=2355&title=Communication%20Skills

Multiple choice Questions (with answers) - Care Training Online

https://tools.mheducation.ca/college/partridge/student/olc/1mcp_mc_10.html

https://www.sanfoundry.com/professional-communication-questions-answers-barriers-
communication/

https://study.com/academy/practice/quiz-worksheet-the-communication-process.html

https://oralcom.wordpress.com/2016/10/14/functions-of-communication/
Retrieved on December 28, 2018

BOOKS

Baraceros, Esther L. and Lintao, Rachelle, B. (2010). English 4: Oral


Communication in Context (First Edition). Quezon City: Rex
Bookstore, Inc.
Dapat, Jose Rizal O., Sadorra, Bryan Eli B., and Lumabi, Bethany Marie C.
(2016). Oral Communication in Focus. Quezon City: Lorimar
Publishing, Inc. Quezon City, Metro Manila. ; P38-54.
Diaz, Rafaela Hernandez. (2014). Speech and Oral Communication for
College Students, Revised Edition. Quezon City: National Bookstore
Flores, C.and Lopez E. (2008). Effective Speech Communication 5th Edition.
National Bookstore: Philippines.
Galero-Tejero, E. (2008) Doorways to English Language Proficiency: A self
improvement program. National Bookstore: Philippines
Sipacio, P.J.F. & Balgos, A.R.G. Oral Communication in Context for Senior
High School.Types of Speech Styles. p35. 2016. C&E Publishing Inc.
Quezon City, Philippines.

Oral Communication in Focus For Senior High School (Core Subject)


Jose Rizal O. Dapat, MAT
Bryan Eli B. Sadora, MAT, LIB
Bethany Marie C. Lumanabi, MAT

17
MODULE IN ORAL COMMUNICATION
PREPARED BY: MRS.MARNIE GODIENESS & MS. MAE JOY M. ESTERA

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