Internship: Markiting Department Shamim and Company (PVT) Limited Multan
Internship: Markiting Department Shamim and Company (PVT) Limited Multan
Internship: Markiting Department Shamim and Company (PVT) Limited Multan
REPORT
Markiting Department
Shamim and Company (Pvt) Limited Multan
Submitted By:
Faizan Faiz
As an integral part of B.B.A (hons) studies, every student has to undergo an internship program in a reputed
institution to observe daily life business practices and problems in business life.
In order to fulfill this purpose department assigned me internship of Shamim & Company (Pvt) Ltd Multan
being the private largest private Company and franchisee of Pepsi cola international.
I have tried my best to make this report comprehensive to provide information about the strategic and
functional areas of Shamim & Company (Pvt) Limited.
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Dedication
All My Words Dedicated with Respect, Reverence Love and Affection to My Loving Parents who taught and
hold my hands on several occasions and help me to reach this stage”.
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Acknowledgement
I pay special thanks to ALLAH Almighty who bestowed me the opportunity, courage and confidence to
obtain more knowledge to complete my internship program, which will facilitate me greatly in my intellectual
development and skills capitalization.
I would like to submit my deepest gratitude to my parents, whose prayers always supported in every
task of my life and my teachers, who really guided me to enhance my learning in Shamim & Co. (Pvt) Ltd
Multan.
To accomplish whatever, I have done in my internship, there were many people along the way who
have been responsible for guiding me, advising me, encouraging me. To them, I am deeply grateful and would
like to take this opportunity to offer my heartfelt appreciation.
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EXECUTIVE SUMMARY
Shamim & Co. Multan is working in beverages business (PEPSI cola) under a franchise setup since 1963.
PEPSI Multan is currently having 80% market share in Multan and the share is still rising. Pepsi Multan has
not the certified ISO Company because there is no export of Pepsi drink; it is an international drink encloses
their standards.
The Pepsi-cola is the market leader in the Pakistan as well as in the Asia but Coca Cola is the market leader in
the whole world. These industries develop their own marketing policy to meet the necessities of their
respective target market. As for as the Shamim & Co. beverage in Multan is concerned, it creates its control in
its target market, which is based on Multan, Rahim Yar Kahn and the sub areas of these cities. Shamim & Co.
beverage successfully complete the obligation of its target market. Shamim & Co. beverages think important
departmentalization in their office works and therefore they set up different department to achieve their
particular tasks. There are different departments in the Shamim & Co. beverages like human resource
department, management information system department, finance department, internal and external audit
department, sales & marketing department and shipping department.
Finally, I am thankful to complete management of Shamim & Company (Pvt) Ltd Multan, particularly
Executive Mr. Junaid Shah who provide me opportunity to work with them and provide chance to learn
operation of Shamim & Company Pepsi Cola Multan.
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Table of Contents:
Acknowledgement 06
EXECUTIVE SUMMARY 07
Introduction OF PEPSI CO. International 09
PepsiCo in Pakistan 10
Vision Statement 12
Mission Statement 13
Introduction to Shamim & Co. (Pvt) Ltd Multan 14
Company Profile 15
Organizational Structure 16
MANAGEMENT OF SHAMIM AND COMPANY 18
SHAMIM & CO. OBJECTIVE 19
Departments 19
INTERNSHIP PROGRAM 21
MARKETING MIX 34
Financial Analysis 47
PESTEL FRAMEWORKS 54
SWOT ANALYSIS 58
Suggestions 60
Comments 61
Internship Offer Letter 62
Internship certificate 63
Balance Sheet 64
Income Statement 65
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Pepsi Multan was incorporated in 1963 but it in progress its manufacture in 1967. At that time Pepsi Multan
was having only 1 production plant made by Netherlands. At the start Pepsi Multan was only manufacture 7-
Up because it was the only brand produced by Parent Company. In 1973, parent company got hold of PEPSI
so the Multan franchise started producing PEPSI and Marinda along with 7-Up.
Coke was already in service in the market at the time when Pepsi Multan well-known. At that time Coke was
market leader but with the passage of time Pepsi Multan reserved on focusing on gaining the market share.
Recently Pepsi has launched a new brand with the name of Mountain Dew. Now Pepsi Multan is working
with eight production plants capable of producing more than 200,000 crates per day. “The plant which was
installed at ht e time of establishment has now been grounded. Pepsi Multan is at present market leader with
more than 75% of market shares.
The Area allotted to Multan Franchise. The franchise area consists of the following districts.
Multan
Muzafar Garrah
D.G Khan
Bahawalpur
Lodhran
Bahwalnagar
Sahiwal
Pakpattan
Rahim Yar Khan
Khanewal & Vehari
Company Profile
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Shamim & Co was established in 1967 under a
franchise agreement with 7-UP to bottle 7-Up Soft Drinks. During 1973 Shamim & Co. Pepsi Cola Multan
going ahead bottle Pepsi cola as well. This was the first Pepsi franchise in Pakistan.
Since 1967 we have run to grow rapidly and grasp an authoritative market share which has made us one of the
prime minister bottling companies in the region. Our products are manufactured under strict quality control
and conform to international quality standards set by Pepsi co. We have an all-embracing network of
Distributors and well-trained sales staff to market and distribute our products in whole of the southern Punjab,
a territory that covers almost 150,000 Sq.k.m. we provide a population of over twenty million people through
more then 22000 outlets out of which 14,000 are exclusively Pepsi cola sellers. We supply a complete
business package to our retailers including horizontal and vertical bottle coolers, point of purchase
advertising, cash credit, etc.
Shamim & Co. Pepsi Cola Multan is now enjoying above 75% market share in the franchise which is the
highest for any Pepsi Cola Franchise in the world. We were declared “Bottler of the Year” in the region for
outstanding performance. We plan to continue with our business traditions in the future.
Address
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Introduction OF PEPSI CO. International
Mr. Caleb Bradham is the owner of a ting drug store in of North Carolina City In January 1898, which was
the starting period of Pepsi-cola. The Drug store owner created a drink, which is call "the Bred Drink". In
1903 Bred index the name drink Pepsi. At Marco level he ongoing his own produced and build his own
organization. The trade extended and this drink achieved appreciation time. This company appears at 24
states of America with more than 250 dealers in 1909. First time Pepsi packed in 16.5 ounce packing size.
Pepsi-cola has launched its new filler in 12 ounce in 1932. New promotion struggle is started with the name
of "Refresh without Filling" in 1950 by Pepsi-cola. The chemical formula also changed which caused to
decrease its sweetness and calories. Pepsi acquired so much celebrity that it established new plants at a rate
of thirty per annum with the hard working of the Sales & Marketing Department. In 1985 the design of the
bottle has been changed after 20 years. And a new and eye-catching packaging has been presented with two
new flavors i.e., Teem & Miranda. Pepsi is accessible now in more than 160 countries of the world
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PepsiCo in Pakistan
Pepsi-cola market share is about 75% in the soft-drink market in Pakistan because it is very traditional. Pepsi-
cola International, a significant name in the cola trade is doing its business in Pakistan through franchising.
PCI has industrial following bottlers in Pakistan till now. Shamim and Co Company is the largest producer
and distributor of Pepsi Cola soft drinks in Pakistan.
These franchises are situated in:
Karachi
Lahore
Multan
Sukkher
Gujranwala
Faisalabad
Peshawar
Islamabad
Hyderabad
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Current Product Portfolio of Pepsi Co. in Pakistan Market:
Pepsi
7Up
Mirinda
Mountain Dew
Pepsi Diet
7Up Diet
Sting
Slice
Aquafina
Lay’s
Cheetos
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Organizational Structure
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MANAGEMENT OF SHAMIM AND COMPANY
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SHAMIM & CO. OBJECTIVE
The key objective of the company is to make up and distribute of peak level quality, which verify to both the
national and international quality stands. The company is committing to provide maximum level of client
satisfaction.
Departments
.
Administration Department
Production Department
MIS department
SIS Department
Cash Department
Operations Department
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INTERNSHIP PROGRAM
FIELDS OF ACTIVITIES
Shamim and Co Bottling Company is the franchise of Pepsi Cola International. It performs all the functions
throughout its different types of department, only company receives Concentrate (basic formula) from Pepsi
cola international and all other activities are performed by the company itself.
HRM Department
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HRM DEPARTMENT
Recruitment Procedure:
Paper Adds
Manager’s Recommendations
Written Test
Interview by HR Manger
Conference for worker level job where qualification and skill requirement is low, this formal
procedure is not adopted rather candidates abilities are fledged by department head and sent to factory
manager for approval. Orientation is the introduction of new into his or her job & the organization. This is for
few selected persons in Shamim and co training is generally on the job employees in all departments are
bearing by the time or with the help of seniors.
My activities
I worked with Mr. Afzal in this department. He helped me out to learn, how they select and hire new
employees. I also learnt how they are managing all departments. And I work in employee selection process
and also involve in test and interview session.
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A.
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SALE & MARKETING
DEPARTMENT
Sale and Marketing is the significant department of any beverage company. To enhance the revenue
and income, this department should be properly planed and managed. Shamim and Co PVT has a very hard
line and painstaking sales and marketing department. Due to its efforts the company has got the first position
in 1993 throughout the Pakistan.
Add to brand consciousness and loyalty along with the target audience through best possible use of
resources.
Marketing Operation
Marketing strategy
Marketing strategy
Customary the strategy in which type of market come in and increase the market share.
Use best way of promotion and awareness to customer about brands or products.
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Market Development
Outlet
Tactical analysis and routine planning of market strategies.
Competition activity monitoring
Publicity Management
Publicity Verification
My activities
I work in marketing and sales department for one week. Here Mr. Mubashir & Mr Kashif are Our
controller, and they were very accommodating with us. It is satisfied to see that the automation in the
marketing department in respect of the guidebook work is going into the DBMS , And we deals with to
outside vendors of the company for the marketing of the company that was our major assignment in our
internship period according to our specialization
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MARKETING MIX
The job of creating, promoting and deliver goods and services to consumers in the businesses is
called Marketing. Associations identify and outline separate group of purchasers who power to prefer or
require changeable products and marketing mixes. The customer always desires satisfaction. The
organizations can boost the worth of the customer offering in a number of ways e.g. raising compensation,
sinking costs etc. marketing mix is a set of marketing deal with that the firm uses to follow its marketing
objectives in the target market. These marketing tools are known as 4 ps of marketing. These four marketing
tools are viewed as 4c’s by the consumers.
4 P’s 4C’s
Place Convenience
Promotions Communication
To categorize the client needs and satisfying them is the basic intention of an organization.
Shamim and Co Bottling Company provides a winning mixture of products and services to its prime
customers. PepsiCo is one of the world leading companies, which ensures complete security, and
dependability in all transactions.
PRODUCTS
Anything that can be presented to a market to accomplish want or need and a service is an act or
presentation that is essentially intangible and does not result in the ownership of anything is called product.
What type of products or services has to be offered to the target market depends on the market obligation and
also the organization’s income. The organization will offer those products and services which maximize the
profits and minimize the costs.
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BRANDS INTRODUCED IN
PAKISTAN
Pepsi cola
Pepsi Diet
7UP
7UP free
Mirinda
Mountain Dew
Sting
Slice
PEPSI LOGOS
The Pepsi logo has changed many times over the years. Here's a sequential history of the a range of logos.
2003
2010
PEPSI MARKETING PHRASES
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PRICE
It is second essential tool of marketing mix because it acting a major role in shaping the customer’s choice.
Also it is the only marketing tool that results into revenue. The customer makes a comparison between the
prices offered by other companies and PepsiCo and then chooses the most suited offer. Following is the list of prices of
different products.
PRODUCT PRICE
PLACE
The location of the organization plays a vital role in making its operations profitable. If the organization
outlets are located in some near markets then it will be very easy for it to attract people. Therefore Shamim
and co has most of its outlets at places where it can reach its targets customer easily. Following are the major
areas which come under operations of Shamim and co:
Multan
Sahiwal
Muzafar Garrah
Lodhran
Bahwalpur
Bahawal Nagar
Rahim Yar Khan
Pakpattan
D.G Khan
Khanewal
Vehari
There are at least 40 main store of Pepsi Shamim and co in Multan in few store names is mentioned here.
Shamim and co identifies their target market in Multan division through following ways:
General stores
Cold corners
Parks
Traffic areas and public areas
Retailers and distributors
PROMOTIONS
PepsiCo is convincingly additional in promotion of its products and services through classified ad and other
promotional schemes. PepsiCo pay out a large amount of its financial plan on publicity. Promotion is done
from beginning to end different mores like.
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PERSONALIZE MARKETING
Marketing by using different marketing intermediate like electronic and print media and using famous
celebrities as endorsers and ambassadors of PEPSI, they mostly use television ads for their promotions.
PEPSI CULTURE
PepsiCo has also creates culture among children and Next Generation is its motto. It has become the
requirement of everyone and it is only possible due to its well-built promotion.
COMPETITORS
Coca cola
INCOME STATEMENT
2013 2014
000 000
Rupees Rupees
Net Revenues 6,534,934 6,508,670
Cost of goods sold 3,026,632 3,061,814
Gross profit 3,508,302 3,446,856
Effects of exchange rate changes on cash & cash equivalent (53,508) (19,208)
Net Decrease/Increase in cash & cash equivalent (317,618) 301,644
Cash & cash equivalent at the beginning of year 918,750 617,106
Cash & cash equivalent at the end of year 601,132 918,750
Balance Sheet
Shamim & Co.
2014 2013
000 000
ASSETS Rupees Rupees
Current Assets
Cash & Cash equivalent 601,132 918,750
Short term investments 254,016 29,694
Accounts & Notes Receivables 651,798 681,492
Inventories 308,014 334,082
Prepaid expenses & other assets 210,014 211,876
Total Current Assets 2,024,974 2,175,894
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Non-Current Assets
Property, Plant & Equipment 1,689,912 1,820,350
Amortization of Intangible Assets 142,002 160,524
Goodwill 1,466,570 1,628,074
Other amortized intangible assets 1,238,622 1,411,290
Non amortized intangible assets 2,705,192 3,039,372
Investment in non-controlled affiliates 263,522 257,054
Other Assets 84,280 139,650
Total Assets 6,909,882 7,592,844
LIQUIDITY RATIO’S:
These ratios are important in measuring the ability of a company to meet both its short term and long term
obligations.
WORKING CAPITAL:
CURRENT RATIOS:
C. A
Current Ratio = C. L
This ratio is like the current ratio but excludes current assets such as inventories and prepaid expenses that
may be difficult to quickly convert into cash.
Quick Ratio=Quick Assets / Current Liabilities
DEBT MANAGEMENT:
This is the most common measure of the ability of a firm’s operations to provide protection to the long-term
creditor.
TIE 8 15 12 11 12
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DEBT RATIO’S:
DEBT RATIO: TD / TA
Debt
Ratio 73% 74% 71% 68% 65%
D/E RATIO:
This relation shows the degree to which debt is enclosed by shareholders’ funds. It reflects the qualified
position of the equity holders and the lenders and indicates the company’s policy on the mix of capital funds.
D/E = TD / TE
ASSET MANAGEMETNT:
It shows both the typical time takes to turn the receivables into money and the period, in terms of days, of a
company's accounts receivable
Gross Re ceivables
Days sales in receivable = Net Sales / 365
DSO 7 6 7 7 6
PROFITABILITY RATIO’S:
It shows how doing well a company in consideration of generating income or earnings on the Investment that
it has made in the business. If a trade is liquid and efficient it should also be Profitable. Ability to provide
sufficient financial rewards for attracts and retains financing.
It measures the expertise of the management of the organization to generate sufficient profits for the
investment invested by the owners of a company. Normally a return of 10% would be attractive to provide
dividends to owners and have finances for future development of the company
The ability to operate the Assets working in the company proficiently and successfully to earn a good return
by a ratio called Return on Assets. The relation find out the percentage of income earned per dollar of Asset
and thus is a find out of effectiveness of the company in produce profits on its Assets.
R.O.A= N.I / TA
There is a method to determines endure struggle and unfavorable situation like going up costs, declining
prices or decrease in sales in the future by the Profit Margin ability of a company. The relation finds out the
percentage of earnings produce per dollar of sales and therefore it is calculate of effectiveness of the
organizations.
N.P.M = NI /SALE
PESTEL FRAMEWORKS
POLITICAL FACTOR
In Asia and especially in Pakistan where the political situation is not stable no Government has completed its
possession and the politics also a great influencer on the different industries of the country. Now following are
the effects on the beverages industry.
The govt. decides that what will be the rates of sales tax
The rates of main operating variables inputs such as the Electricity are also decided by the govt.
ECONOMICAL FACTORS
The country like Pakistan whose economy is not strong enough is affected by so many economic variables
which are the following.
Low literacy rate is a trouble due to which rural customers are not able to distinguish between
PEPSI and Coke and etc.
Employment opportunities will be higher.
Increasing demand of PEPSI requires institution of new production plants.
Combined pricing decisions with mutual agreement between PEPSI and Coke.
SOCIAL FACTORS
The social factors of each society and culture are different from each other so these also control the industries
as well.
Now it has become a tendency that soft drink should be served in almost every meeting.
Fast food reputation among teenagers has led to the increase in demand of PEPSI.
Social interests’ program is also active at PEPSI for example PEPSI donated 1 million Rs. For
helping recent earth quake victims.
They have been supporter different cricket events and Pakistan cricket team for almost 8 to10
years.
TECHNOLOGICAL FACTORS
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Today is the era of Technology whether it is Information Technology or Production Technology so the PEPSI
is also affected by these. Following are some of these.
Previously there were separate production
plants for the production of specific brand size.
Now they have installed a new production plant which is capable of producing different brand
sizes at the same time.
The plant has been grounded now which is putting in place at the time of project.
The sixth production plant which is currently being installed is the latest one imported from
Germany.
There is no institute in Pakistan providing engineering training regarding beverages production
plants so PEPSI people have to arrange onsite training for its maintenance engineers to learn
working with latest technology plants
There is very limited automation to keep production record. Most of the record is maintained
manually but currently they are trying to shift towards fully automated production control system.
ENVIRONMENTAL FACTORS
They are having an ammonia plant installed within the residential area of Multan so they have to
follow environment safety laws imposed by govt.
As they are having no solid waste but they have to make special drainage arrangements for the
disposal of water used to wash empty bottles before filling them.
LEGAL FACTORS
As there is no concept of profit repatriation so the govt. involvement in profit distribution is nil.
Laws regarding working condition, working hours and child labor are also enforced by govt.
Because of their location in residential and urban area they are not able to perform loading and
unloading of trucks in day time because trucks cant enter in urban areas in day time. So they can
only load and unload trucks between 10 PM to 6 AM.
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SWOT ANALYSIS
STRENGTHS
WEAKNESSES
THREATS
There is a continuous threat from Coca Cola and other new entrants.
Empty glass bottles can be used by other parties to sell their drinks in PEPSI bottles.
Low graded PEPSI is also available in the market.
Increase in competition
Coca- Cola is on its way to get market share
SUGGESTIONS
The access of all departments must have proper greeting to deal the guests.
The facility of Internet must be making available for every worker in Finance and Management
department.
One time meat (i.e. Lunch) must be for employees at no cost.
The arrangements of canteen must be appropriate about the hygiene of food preparation.
Accounts coordination department ought to be fair swab properly.
The all Steps are supposed to be ensuring cleanliness in all departments. The decoration of every
department must be exit.
HR Department task should be enhanced and its role should be enlarged to all main departments.
The facility of Transport should be making available for workers. It works as a enthusiasm instrument
and will make sure in time existence of workers in appreciated departments.
The culture about internship must be developed suitable and appropriate arrangements about internees
must be developed so that internees can get appropriate knowledge about approximately every section
in the firm.
For increasing motivation of employees, give them incentive on basis of performance.
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COMMENTS
All departments have very good working
atmosphere.
SCL have responsible and very hard working staff.
There is high-quality inter associations among workers. Workforce is very gracious to each other.
The available resources are used properly by all departments.
There is good power, to manage, organize and exchange a few words with its team, every
department’s manager has. They have well prepared their particular zone.