Activida de Aprendizaje 4 Ev 2

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ACTIVIDA DE APRENDIZAJE 4

EVIDENCIA 2
“BUSINESS MEETING WORKSHOP”

DEISY FERNANDA ESPITIA AYURE

SERVICIO NACIONAL DE APRENDIZAJE


SENA
GESTION LOGISTICA
2020
BUSINESS MEETING WORKSHOP
In a working setting, to be able to speak in a second language, English in
particular, is a must. It allows to manage technical processes and opens up new
business opportunities. This is the reason why, this time, the training and
complementary material focuses on meetings; and it gives, not only some
important meeting expressions, but some meaningful tips on pronunciation. Now,
it's time for you to evidence your learning throughout this workshop.
1. Read the following verbs. Then, write its past form:
BEGIN Began
JOIN Joined
CLOSE Closed
MOVE Moved
COMPLETE Completed
PRESENT Presented
COVER Covered
RECEIVE Received
DELIVER Delivered
STATE Stated
DEVELOP Developed
VALUE Valued
DISCUSS Discussed
IS Was/ Were
2. The following dialogue. Then, fill in the gaps using the verbs on the previous
activity.
BUSINESS MEETING DIALOGUE
Taken and adapted from: thoughtco.com
 INTRODUCTIONS
Begin the meeting with introductions with special attention paid to
newcomers.

Meeting Chairman: If we are all here, let's get started. First of all, I'd
like you to please join me in welcoming Jack Peterson, our
Southwest Area Sales Vice President.
Jack Peterson: Thank you for having me, I'm looking forward to
today's meeting
Meeting Chairman: I'd also like to introduce Margaret Simmons who
recently joined our team.
 REVIEWING PAST BUSINESS
It's a good idea to review past business shortly before moving on to
the main topic of discussion.
Meeting Chairman: We're here today to discuss ways of improving
sales in rural market areas. First, let's go over the report from the last
meeting which was on June 24th. Right, Tom, over to you
Alex Young: Thank you Mark. Let me just summarize the main
points of the last meeting. We began the meeting by approving the
changes in our sales reporting system presented on May 30th. After
briefly revising the changes that will take place, we discussed on to a
brainstorming session concerning after customer support
improvements.
You'll find a copy of the main ideas developed and presented in these
sessions in the photocopies in front of you. The meeting was
declared closed at 11.30.
 BEGINNING THE MEETING
Make sure that everyone has an agenda of the meeting and stick to
it. Refer to the agenda from time to time during the meeting to keep
the discussion on track.

Meeting Chairman: Thank you Tom. So, if there is nothing else we


need to discuss, let's move on to today's agenda. Have you all
received a copy of today's agenda? If you don't mind, I'd like to skip
item 1 and move on to item 2: Sales improvement in rural market
areas. Jack has kindly agreed to give us a report on this matter.
Jack?
 DISCUSSING ITEMS
Discuss items on the agenda making sure to paraphrase and clarify
as you move through the meeting.

Chris Morgan: Before I begin the report, I'd like to get some ideas
from you all. How do you feel about rural sales in your sales districts?
I suggest we go round the table first to get all of your input.
Alex Young: In my opinion, we have been focusing too much on
urban customers and their needs. The way I see things, we need to
return to our rural base by developing an advertising campaign to
focus on their particular needs.
Anne Stevenson: I'm afraid I can't agree with you. I think rural
customers want to feel as important as our customers living in cities. I
suggest we give our rural sales teams more help with advanced
customer information reporting.
Alex Young: Excuse me, I didn't catch that. Could you repeat that,
please?
Anne Stevenson: I just stated that we need to give our rural sales
teams better customer information reporting.
Chris Morgan: I don't quite follow you. What exactly do you mean?
Anne Stevenson: Well, we provide our city sales staff with database
information on all of our larger clients. We should be providing the
same sort of knowledge on our rural customers to our sales staff
there.
Chris Morgan: Would you like to add anything, Tom?
Alex Young: I must admit I never thought about rural sales that way
before.
Chris Morgan: Well, let me begin with this Power Point presentation
(Chrispresents his report). As you can see, we are developing new
methods to reach out to our rural customers.
Anne Stevenson: I suggest we break up into groups and discuss the
ideas we've seen presented
 FINISHING THE MEETING
Close the meeting by summarizing what's been discussed and
scheduling the next meeting.

Meeting Chairman: Unfortunately, we're running short of time. We'll


have to leave that to another time.
Jack Peterson: Before we close, let me just summarize the main
points:
 Rural customers need special help to feel more valued
 Our sales teams need more accurate information on our
customers.
 A survey will was to collect data on spending habits in these
areas.
 The results of this survey will was to our sales teaMs
Meeting Chairman: Thank you very much Jack. Right, it looks as
though we've the main items Is there any other business?
Alex Young: Can we fix the next meeting, please?
Meeting Chairman: Good idea Donald. How does Friday in two
weeks time sound to everyone? Let's meet at the same time, 9
o'clock. Is that OK for everyone? Excellent. I'd like to thank Chris for
coming to our meeting today. The meeting is closed
3. The previous dialogue doesn't include greetings at the beginning. Read the
dialogue againg and write the most appropriate greeting to start the
meeting.

Good morning, dear collaborators, we are going to begin our meeting


scheduled for today

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