A. Put the words in the spaces.

Cartridge, collate, cover, feed, double-sided, mono out, out of

portrait, jammed, print-heads, reload, replacement, via

1. When the ink runs out, you have to change the ____________.
2. ____________ cartridges can be ordered online. 3. To change
the cartridge, you have to lift the ____________. 4. The printer is
connected to the computer ____________ a USB cable. 5. The
printer is ____________ paper. ____________ the paper tray. 6. I
think some paper is ____________ inside the printer. 7. My
printer keeps getting jammed. I think there's a problem with the
paper ____________. 8. Shall I print this ____________ in colour
or black and white? 9. "Black and white" is also known as
____________. 10. If there's a problem with the print quality,
perhaps the ____________ need cleaning. 11. Can your printer do
____________ printing? 12. To ____________ means to put all
the pages into the correct order.

B. Mobile Phone networks

Contract, installed, networks, operators, pay-as-you-go, SIM card,

roaming, tariffs, top up, users

In Britain there are several mobile phone 1_______________

including Vodaphone, O2, T-mobile and Orange. There are also
2_______________ like Virgin Mobile who use the network of
another company. When you buy a cell phone, you have a choice
of 3_______________. The most popular is "4_______________",
with customers paying for their calls in advance. They can
5_______________ their accounts in shops, over the internet, and
at cash machines. Heavy 6_______________ may prefer a
7_______________. They pay a fixed amount every month, but
the calls are much cheaper than they are for pay-as-you-go
customers. Mobile phones usually come with a
8_______________ already 9_______________. If you take the
phone abroad, you may be able to use it on a local network. This is
called "10_______________". It can be expensive, and it may be
cheaper to buy a foreign SIM card.

C. Match the devices with the places you would find them.

1. cash dispenser / cash machine / ATM

2. barcode reader
3. magnetic strip
4. MP3 player
5. photocopier
6. telex machine
7. video camera
8. mainframe computer

a. at a supermarket checkout
b. connected to a pair of headphones
c. in an office in 1975
d. in an office, school or copy shop
e. in the hands of a tourist f. in the headquarters of a large
company
g. on the back of a credit card
h. outside a bank

D. Processors and memory

Chips, dual core, megabytes, megahertz, motherboard, processor
speed, upgraded

The "brain" of a computer is the 1_______________. Most of

these are made by Intel and AMD, and are sometimes referred to
as "2_______________". The fastest processors are
3_______________, which means that there are two processors
working together. The 4 _______________ of a processor is
measured in 5_______________, which is usually written as MHz.
A computer's memory is measured in 6_______________. If a
computer has 1,024 megabytes of memory, and the memory type
is SDRAM, this is written as 1,024 MB SDRAM, and is pronounced
"a thousand and twenty-four megabytes ess-dee-dram". The
processor and memory modules are located on the
7_______________. Changing a computer's processor is not
generally practical, but the memory can usually be
8_______________.

E. Bluetooth®
Data, developed, devices, enabled, signals, wireless,
telecommunications

Bluetooth® technology enables 1______________ communication

between 2______________ such as laptop computers, mobile
phones and PDAs. Bluetooth® 3______________ devices use
short-range radio 4______________ to exchange
5______________ quickly and easily. The technology was
6______________ by a group of computer and 7______________
companies including IBM, Intel, Nokia and Ericsson.

F. Choose the correct word to fill the spaces.

1. Turn on your computer. It will usually take a few minutes

to __________.

a. boot itself b. boot up c. get booted

2. Windows XP, Macintosh OSX and Linux are __________.

a. operating systems b. operating tools c. operators

3. On my computer, I have a picture of my cat as the

__________.

a. desktop background b. desktop picture c. desktop scene

4. Microsoft Word, Adobe Acrobat and CorelDraw are

programs or __________.
 a. applicators b. appliers c. applications

5. To open Microsoft Word, click on the __________.

a. picture b. symbol c. icon

6. I keep all my digital photos in a __________ called

"Photos".

a. folder b. packet c. box

7. Is it possible to open Microsoft Excel __________ in

Word?

a. texts b. files c. pages

8. In Microsoft Word, to start typing a new letter, open a

new ___________.

a. document b. page c. paper

9. When you __________ a document, it's sent to the

recycle bin.

a. destroy b. erase c. delete

10. Deleted documents stay in the recycle bin until you

__________ it.

a. wash b. empty c. clean

11. In Windows, the icon is just a __________ to the

application. If you delete the icon, the application will still be on
your computer.

a. connector b. shortcut c. link

12. If the computer crashes, you can try pressing the

__________ button.

a. restart b. recommence c. replay

 13. When I've finished using my computer, I always
__________.

a. close it down b. shut it down c. shut it off

14. If I leave my computer on without using it, after a while

it goes into __________ mode.

a. stand down b. waiting c. standby

G. Choose the best word.

Spreadsheets

1. A basic spreadsheet is a __________ of spaces for data.

a. grid b. cage c. ladder

2. A spreadsheet consists of columns and __________.

a. lengths b. lines c. rows

3. A spreadsheet grid is called a worksheet. A file containing

one or more worksheets is called a __________.

a. workout b. work c. workbook

4. In the worksheet above, the __________ cell is in column

B, row 3.

a. important b. active c. focus

5. Use the mouse pointer to select a single cell or

_________ of cells.

a. bunch b. group c. block

6. It's easy to adjust the column __________.

a. size b. width c. space

7. Spreadsheets can perform mathematical __________.

 a. calculations b. deductions c. jobs

8. To get a worksheet to perform a mathematical

calculation, you have to enter a ___________.

a format b. form c. formula

9. A number in a spreadsheet cell is often called a

__________.

a. digit b. numeral c. value

10. To remove the contents of a cell is to __________ that

cell.

a. clean b. wash c. clear

11. To remove a complete row is to __________ that row.

a. wipe b. delete c. erase

12. Changing the fonts, colours etc. of a spreadsheet is

called __________.

a. formatting b. forming c. reforming

H. Choose the best words.

1. ADSL is more commonly known as __________.

a. longband b. broadband c. wideband

2. Broadband internet connection is much faster than

_________.

a. dial-in b. dial-through c. dial-up

3. Before you can connect to the internet for the first time,
you have to __________ an account with an ISP.

a. set b. set up c. set in

 4. Each time you want to connect to your ISP's system, you
have to enter a log-in name and a __________.

a. security word b. safe word c. password

5. You can set your computer to __________ your log-in

details, so you don't have to type them in each time.

a. store b. remember c. recall

6. With a broadband connection, you usually have to pay a

_________.

a. fixed monthly price b. fixed monthly fee c. fixed monthly

cost

7. With dial-up, you can usually choose a ________ tariff.

a. pay-as-you-go b. pay-what-you-want c. pay-if-you-like

8. Some broadband contracts limit the amount of

_________ you can have each month.

a. pages b. traffic c. use

9. Looking at web pages can be called "navigating the Web"

but is more commonly called ________.

a. "surfing the net" b. "skiing the net" c. "swimming the net"

10. You can often find the answer to a question by

________ on the internet.

a. looking at it b. looking for it c. looking it up

11. When your computer is not connected to the internet, it

is ________.

a. out of line b. offline c. off the line

12. Internet banking is also called ________.

a. online banking b. on the line banking c. inline banking

 13. An unexpected disconnection from the internet is called
a __________.

a. lost connection b. missed connection c. dropped

connection

14. A file which is copied from the internet onto your

computer is called _________

a. an upload b. a download c. a load

15. Downloading files from the internet can ________ your

computer with a virus.

a. infect b. contaminate c. dirty

I. Put the words into the spaces.

Bid, down, encrypted, online, outbid, padlock, secure

server, system

1. Sites that ask for your credit card number or other

personal information should use a _________________, so the
data you send is _________________.

2. A: "Have you ever bought anything on an auction site like

eBay?" B: "No. Once I made a _________________ on something,
but I was _________________ a few seconds before the auction
closed."

3. The _________________ symbol means that a web-page

is secure.

4: I couldn't book my flight _________________ because

the airline's ________________ was _________________.

J. Choose the best words to go into each of the spaces.

1. A person who illegally accesses somebody else's computer over the internet is called a
__________.
a. pirate b. hack c. hacker

2. A website which (in theory) cannot be accessed by a hacker is __________.

a. strong b. secure c. clean

3. A website which can only be viewed by authorised people has __________ access.

a. reduced b. small c. restricted

4. Unwanted advertising emails are popularly known as __________.

a. meatloaf b. spam c. sausages

5. Software which blocks attempts by others to access your computer over the internet is
called a __________.

a. firewall b. fire blanket c. fire engine

6. It's essential to __________ your anti-virus protection regularly.

a. up-to-date b. date c. update

7. Anti-virus software can __________ your computer for viruses.

a. detect b. review c. scan

8. Anti-virus software can also ____________ viruses on removable media, such as floppy
disks.

a. detect b. control c. see

9. When your anti-virus software subscription __________…

a. ends b. stops c. expires

10. … it's a good idea to __________ it immediately.

a. renew b. renovate c. replace

K. Match the malware with the damage.

1. virus

2. spyware

3. trojan horse

4. keystroke logger or keylogger

5. worm
a. collects and sends private information from the infected computer to a third party

b. an undesirable program which can replicate itself across a network

c. allows a hacker to access private information when he/she wishes

d. a program which adds itself to an executable file, and can cause considerable damage to
the data on the infected computer

e. records characters that are typed into a computer