Competency (CO6) Writing Effectively
Definition The ability to write in a clear, concise and coherent manner using different tools to convey information or express ideas effectively.
Levels BASIC INTERMEDIATE ADVANCED SUPERIOR
Core Description Refers to and/or uses existing Edits existing or customizes Produces written work from Designs and/or sets
communication materials or available communication scratch with some guidance standards for a written
templates to produce own materials to produce an while complying to agreed or material used within the
written work appropriate written work prescribed standards of bureaucracy while
communicating within the demonstrating
bureaucracy independence producing
written work
Competency 1. Knows and uses basic business 1. Knows and uses appropriate 1. Knows and uses appropriate 1. Understands and uses
Indicators writing rules such as sentence vocabulary, formats, correct content, clarity, logic and current trends in
(sample behaviors) structure, rules in grammar and order in sentence formation to presentation of written business writing styles
techniques in word use and achieve cohesion in the communications. and written marketing
spelling. composition of sentences. collaterals.
2. Recognizes the legal and
regulatory requirements in written
2. Seeks, identifies and is able to 2. Understands the advantages communications, and tailors 2. Identifies benchmark
distinguish the appropriate and limitations of email and written work for the intended examples of effective
template or reference material designs written work to purpose and audience.
that will be used as basis for written
capitalize on such advantages communication that
one’s written document. and mitigate the limitations. 3. Drafts Resolutions, Pleadings,
Terminal Reports, and Speeches in can be used by the
compliance with agreed or organization, and
3. Writes simple pro-forma 3. Solicits feedback from those prescribed communication
communications such as able to judge the applies these best
standards.
Acknowledgment, Transmittal appropriateness of the written practices in developing
Letters and Forms. material for a given audience. 4. Utilizes variety of visual communication
elements such as graphs, charts standards for the
4. Replies to queries and prepares and illustrations to enhance organization.
Memoranda, Presentations, understanding of the written
Position Papers, Talking Points content. 3. Undertakes in-depth
and Reports using templates, research to develop
references and research tools. policy guidelines for
written work and related
protocols.
4. Keeps people informed
about the changes and
developments in
organizational goals,
strategies and
performance through
written documentation.