Training Guide

BMAS
Create Tracers – Sabre Host
 Document Revision Information

Project Name Create Tracers (BMAS) Project Number

Prepared by Date Prepared

Revised by Debi Kronschnabel Date Revised March 20, 2013

Revision Reason Convert to new template Revision Control No. 2.0

Revised by Date Revised

Revision Reason Revision Control No.

Revised by Date Revised

Revision Reason Revision Control No.

Revised by Date Revised

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Software version 2010

Document Edition 2.0

This documentation is the confidential and proprietary intellectual

property of the Sabre Airline Solution® business. Any unauthorized
use, reproduction, preparation of derivative works, performance or
display of this document or software represented by this
document, without the express written permission of Sabre Airline
Solutions is strictly prohibited.

[Sabre Airline Solutions, the Sabre Airline Solutions logo, Sabre

Holdings, the Sabre Holdings logo, Sabre Travel Network, the
Sabre Travel Network logo, AirCentre, AirCommerce, AirVision,
ASx, eMergo, MyFares, Qik, Sabre, SabreSonic, Service360 and
Virtually There are trademarks and/or service marks of an affiliate
of Sabre Holdings Corp. All other trademarks, service marks and
trade names are the property of their respective owners.

© 2010 Sabre Inc. All rights reserved. 02_2010

Table of Contents

BMAS Central Baggage Service 6

Baggage Management Analysis System ............................................................................................................. 6
Features ................................................................................................................................................... 6
Online Help .............................................................................................................................................. 7
Overview ............................................................................................................................................................. 8
Creating a BMAS Record - Manually ................................................................................................................... 9
Bag Tag ................................................................................................................................................... 9
Passenger Name Field ........................................................................................................................... 10
Additional Information for the Name field: .................................................................................... 10
Address Field ......................................................................................................................................... 10
Additional information................................................................................................................... 11
Telephone Field ..................................................................................................................................... 12
Additional information................................................................................................................... 12
Baggage Description .............................................................................................................................. 13
Additional information................................................................................................................... 13
Check-in Information .............................................................................................................................. 14
Remarks Field ........................................................................................................................................ 15
Passenger and Baggage Itinerary .......................................................................................................... 15
Additional Information .................................................................................................................. 16
End Transaction ..................................................................................................................................... 16
Additional Information .................................................................................................................. 17
Creating a BMAS Record - From a PNR ................................................................................................ 17
Additional Information and Restrictions ........................................................................................ 18
The process flow .......................................................................................................................... 18
Bag Tag ................................................................................................................................................. 19
Additional Information .................................................................................................................. 20
Address Field ......................................................................................................................................... 21
Telephone Number ................................................................................................................................ 21
Baggage Description .............................................................................................................................. 21
Check-in Information .............................................................................................................................. 21
Remarks Field ........................................................................................................................................ 21
Baggage Itinerary ................................................................................................................................... 22
Display Entries ....................................................................................................................................... 22
End Transaction ..................................................................................................................................... 22
Additional Information .................................................................................................................. 23
Creating a Mini Tracer ............................................................................................................................... 24
Additional Information .................................................................................................................. 24

Easy BMAS 26

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 Overview ........................................................................................................................................................ 26
Create Easy BMAS Records ............................................................................................................................. 26
How to move in the mask ....................................................................................................................... 26
WorldTracer BMAS Contents Codes...................................................................................................... 32
Display Baggage Options ....................................................................................................................... 34
Delete a Content Category ..................................................................................................................... 36
Change Name of a Category ................................................................................................................. 36
Change a Category Description ............................................................................................................. 36
Change a Category and a Description ................................................................................................... 37
Move a Content Category and Description to a Different Bag ................................................................ 37
Display BMAS Record ................................................................................................................................ 38
Station Tracer List ...................................................................................................................................... 38
Modify and Delete ....................................................................................................................................... 39
Modify Baggage Description .................................................................................................................... 40
History of a Baggage Management Analysis System Record ....................................................... 41

Quick Reference Guide for Entries 42

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Objectives

Item Description

Objectives By the end of the module, participants will be able to:

• ®
Describe the features of the Sabre Baggage Management Analysis System.
• Explain the 3 ways to create a record.
• Make the entries to create a record from a PNR.
• Make the entries to create a record manually.

EPR Duty code: No specific duty code required

Keyword: BAGCOD and BAGZON

UAT Keyword: CRTSST

Preparation This is the first module for field personnel who will be responsible for creating the
Baggage Management Analysis System records. Present it to everyone who will have
the responsibility for working in the Baggage Service area of the airline's operation.
• Have printed itineraries ready for review
• Contact Sabre

Reference For more information, refer to FOCUS.

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BMAS – Create Tracers

Baggage Management Analysis System

The Baggage Management Analysis System (BMAS) is a real time tracing system whose primary
objective is to reunite a passenger with his/her baggage.
The Baggage Management Analysis System provides real time storage plus analysis of baggage
performance for lost, found, damaged, and pilfered bags. Each city creates, updates, and maintains
the Baggage Management Analysis System records providing the basis for online management reports
which reflect current, daily, weekly, monthly, and year-to-date baggage handling performance
statistics. You may request any report for a particular city, a specific division, or entire system.

Features

The Baggage Management Analysis System has many features which can aid your airline in meeting
the above objective:
• Record creation and update
• Displays
• Analysis displays and online management reports
• Baggage record transfer
• Baggage tracing
• Match record
• Merge record
• Forwarding messages
• Closing tracer records
• Settlement fields
• Interface capabilities with SITA WorldTracer and the Sabre® Baggage Claims Control File
System

The benefit to your airline is an automated way of locating the customer's bag; therefore, reducing the
amount of time you spend on phone calls and teletype messages.
This and following modules will outline how to create a tracer, the tracing process, various displays
which will assist the agent in the search for a bag, adding settlement information, charge the
appropriate station for the mishandling, etc.

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Online Help

The Baggage Management Analysis System has several online help displays to help you. They
contain information about:
• IATA bag type.
• IATA color codes.
• Primary action code and functional entries.
Example entries:
BV*BAG
BV*CLR

Entry Explanation

BV* Primary action code and * display separator

BAG IATA bag types to be used in the baggage description line of BMAS file

CLR IATA color codes for the color of the bag

Help table that displays the primary action codes for the various BMAS functions and
B*HELP
their descriptions.

B*HELP-DB Help for the code DB

Example response for the HELP table: (Continues on the following page)
B*HELP«
TO DISPLAY HELP FUNCTION TYPE
ENTER - B*HELP-CODE

B - BAG TAG NUMBER/S/

BA - BAGGAGE ARRIVAL
5 - PASSENGER CONTACTS/REMARKS
R - REMARKS
DB - DESCRIPTION OF BAGGAGE
BZD - DAMAGE AUTHORIZATION
K - CHECKIN INFORMATION
F - FORWARDING
CF - CONNECTING FORWARDING
FD - DELIVERY INFORMATION
9 - PHONE INFORMATION
W - ADDRESS INFORMATION
- - PASSENGER NAME
0 - ITINERARY PASSENGER/BAG
N - AGENT ACCOUNTABILITY
S - SETTLEMENT DATA
BO - BIS FORWARDING/MINI ONHAND
CBO - CONNECTING BIS FORWARDING

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 BN - MINI TRACER
MPC - MISHANDLING CODE
MPR - MISHANDLING CHARGED STATION
MLD - MISLOAD INFORMATION
AE - COMMUTER CARRIERS
BQ - STN BAG QUEUE BREAKDOWN
MQ - STN MSG QUEUE BREAKDOWN
OA - OA TELETYPE IN RES MODE
CVT - CONVERT BIS FWDG TO A TRCR
CVO - CONVERT TRACER TO AN ONHAND
END

Overview

When you complete the file and end transaction, BMAS searches to determine if the bag has an on-
hand record in your system for a possible match. This only works if your airline personnel also
places on-hand bag records in the Baggage Management Analysis System.
The same is true when you enter an on-hand bag record into the system. The system searches all
tracers to determine if there is a match.
How does BMAS work?
• The Baggage Management Analysis System searches all on-hand records for a match to the
open tracers and searches all tracers for a match to an on-hand record.
• The Sabre® computer reservation system places the responses to the search on baggage
message queues for your review.
• A Baggage Management Analysis System Tracer is a record of a mishandling. Upon
confirmation that the luggage did not arrive with the passenger, your baggage service agent
should create a Baggage Management Analysis System record.
You can create a Baggage Management Analysis System record in one of four ways:
• Manually.
• From the passenger PNR.
• Sabre® Easy Baggage Management Analysis System.
• From the PNR using the Easy Baggage Management Analysis System.

The components required in a Baggage Management Analysis System record are the same regardless
of the way you create it:
• Passenger name
• Bag tag(s)
• Itinerary and ticket number
• Address (local and/or permanent)

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 • Telephone (home and/or business, local and/or permanent)
• Description of bag
• Check-in information

Note Depending upon the scenario and the type of record, the entries may vary.

Creating a BMAS Record - Manually

You must enter the bag tag number first. You may enter all other data in any order. The Sabre system
will not allow completion of End Transaction unless you enter all required data.
To create a BMAS record, enter the following information into the system:
13. Add bag tag(s).

14. Add passenger name.

15. Add passenger itinerary.

16. Add address.

17. Add telephone.

18. Baggage description.

19. Check-In information.

20. Add remarks (if applicable).

21. Add baggage itinerary (if different from passenger itinerary).

22. End Transaction.

Bag Tag

Use this (sample) entry to enter a bag tag number into the system. The response is an asterisk: *
B/MIA345678

Entry Explanation

B/ Primary action code and slash / separator

MIA Destination city

345678 Bag tag number

Enter multiple tag numbers by separating each with a

B/MIA345678,LCA345679,LCA345670
comma. The maximum is 16 tags in one entry

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Passenger Name Field

Use this entry to add a passenger name to your BMAS record. The Sabre response will be: *
-MANILOW/BARRY

Entry Explanation

- Primary action code for Name field

MANILOW/ Passenger family name and slash / separator

BARRY Passenger first name or Initial

Passenger name, dash and designator for type of record (-N)

The designator for the types of records are:
V – Voluntary separation
-RAMIREZ/J-N
X – Courtesy tracer
N – Non revenue
C - Correspondence

o The tool allows only one name per record. The name field must have a minimum of 3 and a
maximum of 36 alpha characters (including the / between the first and last name). Do not use
numbers or special characters.

Additional Information for the Name field:

Do not use the following names in the name field of a BMAS record:
• UNK
• NIL
• NN
• NO NAME
• UNKNOWN
• NOT FOUND

Address Field

Use this entry to enter a passenger address into the record. The Sabre response will be: *
Example entry:
W-811 CREST#SEATTLE, WA 22051-P

Entry Explanation

W- Primary action code for address

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 Entry Explanation

811 CREST ‡ First part of address and ‡ separator

SEATTLE, WA 22051 City, state and zip code

Dash and Address indicator

-P P – Permanent address (default)
L - Local

Additional information

Entry Explanation

W‡ Primary action code and Cross of Lorraine separator

VCR‡ (explanation

NP‡ (explanation)

FCA (explanation)

International Address
For international addresses (outside of the U.S.), space once after the country and add the
international indicator I.
o W-10 PLAYA PORTA‡SAN JUAN, PUERTO RICO I -P
o W-BUCKINGHAME GATE HTL‡LONDON, ENGLAND I –L
The maximum length of an address line is 63 characters (including the primary action code).

No Address
If you do not know the address, enter PWCT. Example:
o W-PWCT-L

Local Street Address:

Not required for tracers, damage, or pilferage records. If you enter the local street address red, the city
is also required. State and zip code are optional.

City, State, Zip

An address is required to End Transaction for a tracer, damage, or pilferage record. Local state and
zip code are optional. You may enter extended 9-digit zip codes.
Address Designator
The address must have the designator -P or -L.

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Telephone Field

Use this entry to add a telephone number to the BMAS record. The Sabre response will be: *
Example entry:
9206-836-2906-PH

Entry Explanation

9 Primary action code for telephone

The telephone number

206-836-2906
Use country code for international number

Dash and phone indicator

PH – Permanent Home
-PH PB – Permanent Business
LH – Local Home’
LB – Local Business

*P9 Display the phone field of the record

Phone number with Extension

9817-654-0987X1350-LB An extension has a minimum of two and a maximum of five
characters.

Additional information

You may enter a maximum of four phone numbers. At least one phone number is required for
tracers, damage and pilferage reports. (PWCT is acceptable as a phone number.)

Entry Explanation

9314-876- Add extensions by separating the extension from the phone number with
9099X1800-LB an X. Extensions may be between 2-5 numeric

For those individuals for whom no phone currently exists, enter the PWCT
9PWCT-LH
designator.

Once you enter a phone number, you may change the PWCT to the new
PB
phone number.

Entering an international phone number is similar to that of a domestic

9011-883-235-PH phone. The only difference is the country code which is entered
immediately after the primary action code

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Baggage Description

Use this entry to describe the bag in the record. In a bag description, you must give the information
about the bag type, the color, and multiple applicable elements. The Sabre response will be: *
DB/L/GY21PWX/PLASTIC/SAMSON/LR/RAMIREZ/SHOES

Entry Explanation

DB/ Primary action code for Description of Baggage and slash / separator

L/ Indicator for Lost and slash / separator

GY Color code

21 IATA bag type

Variable elements (to be input in alphabetical order) and slash / separator

C – combination locks
P – pockets
PWX/
S – straps
W – wheels
X – no descriptive elements

PLASTIC/ Material – maximum 12 characters and slash / separator

SAMSON/ Manufacturer – maximum ten characters and slash / separator

LR/ Initials on bag and slash / separator – use / if no initials on bag

RAMIREZ/ Family name on bag and slash / separator – use / if no name on bag

SHOES Free text about specific contents in bag

Additional information

If you have additional baggage description lines, you can add them but you must number them. The
maximum number of DB lines is 16.
o DB2/L/ADDITIONAL TEXT
o BD3/L/ADDITIONAL TEXT
Material. Use the type of material. For example, nylon, vinyl, or plastic is acceptable. Soft or hard
is not acceptable. If entered, the description of the material may not exceed 12 characters.
Elements. The elements further describe the bag and you must enter them in alphabetical order. The
number of elements required in the DB line is three. Put anything more than three in the remarks
field of the record. Anything less than 3 must be substituted by an X (PXX or XXX).
Contents. Be specific in the description of contents. Do not use punctuation or the words clothes,
clothing, etc., as these truly do not describe the contents.
Brand or Manufacture. Since the system will only enter up to the first six characters, that is all that
is required.

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Check-in Information

Use this entry to type add check-in information to the record. The Sabre response will be: *
Example entry:
K/3/2/T/90/FRA

Entry Explanation

K/ Primary action code for Check-In and slash / separator

Number of bags checked and slash / separator

3/ Required for all tracers. Exception: if record is an unchecked article. Valid range may be
between 1-99.

Number of bags received and slash / separator

2/ Required unless an unchecked article. This item must be less than the number of bags
checked.

Indicator for check-in location and slash / separator - Required unless an unchecked article.
T – Ticket counter.
S – Skycap.
G – Departure gate.
T/ C – Customs.
D – Downtown city ticket office.
O – Other airline.
X – Unknown (left in cab, hotel, plane).
U – Untagged

Number of minutes before departure when bag was checked-in and slash separator
90/
Required unless an unchecked article. The valid number of digits is one through four.

City or airport code where baggage was last seen

FRA
Required. The valid number of characters is two to 16.

*K Display the Check-In field of the record

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Remarks Field

Use this entry to add remarks into a baggage record. The Sabre response will be: *
Example entry:
5HAVD BAG ARRV FLT 600

Entry Explanation

5 Primary action code for Remarks

5HAVD BAG ARRV FLT 600 Free text remark

NP‡ (explanation)

FCA (explanation)

Example response in Remarks field:

2. PSGR ADVISED BAGS EXPECTED TO ARRIVE ON FLIGHT 5265
SBA0WP.14FEB.0129

BMAS stamps each Remarks line with:

• Station where record originates - SBA
• Function code - 0
• Agent sine - WP
• Date – 14FEB
• Time - 0129
Note The maximum number of Remark lines is 4,095. The maximum number of characters per
line is 2,400 (which is equivalent to 3½ lines of wrapped text.

Passenger and Baggage Itinerary

Use this entry to add the passenger itinerary (and baggage itinerary if different from the passenger)
into the record. This field is mandatory. The Sabre response will be: *
Example entry:
0UA187Y09OCTJFKORY003456789012-P

Entry Explanation

0 Primary action code for Sell (segment)

Flight number with carrier code

UA187
This is mandatory

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 Entry Explanation

Class of service
Y
This is mandatory

Date flown
9OCT This is mandatory
The date cannot be greater than today's date or more than 330 days old

Segment flown
JFKORY
This is mandatory

003456789012 Passenger’s ticket number (13 digits) or UNK if unknown

Dash separator and passenger itinerary indicator

-P P – Passenger itinerary
B – Baggage itinerary

Additional Information

If Then

Segment flown is not the host • You must enter the 2-character airline code
• Flight number can be numeric between 1-14
digits

Segment flown is a host segment • Carrier code is not required.

• Origin/destination must be valid codes.
• Flight number must be valid host flight.

Ticket number is unknown (Ticket number must be 13- • Use UNK

numeric.)

End Transaction

To end transaction on a BMAS record, simply type E and enter.

Example Sabre response:
END TRANSACTION - COMPLETE
SJO.456890.OKC.09OCT08.1516.QXMNHU

Code Office Function

SJO.456890 Destination and bag tag number

OKC Create station code

09OCT08.1516 Date and time of create

QXMNHU File number

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Additional Information

• At End Transaction, the Sabre system will check for all mandatory items, such as Phone /
Baggage description / Check-in field and Passenger address
• When the file is completed and the transaction ended, the tool searches to determine if the bag is
an on-hand in your system for a possible match. This will only work, of course, if the airline also
places on-hand bags in Baggage Management Analysis System.
• In addition, the tool places the tracer on your station's tracer list (BRB) and queue places to your
station’s D queue.

The table summarizes the steps to create a baggage record in BMAS:

Step Action Entry

1 Add bag tag(s). B/LCACY456345

2 Add passenger name. -KOSTOS/P

3 Add passenger itinerary. 0CY327Y08DECLHRLCA0481452487965-P

4 Add address. W-4255 MAIN#FT WORTH TX 76155-LH

5 Add telephone. 9817-966-8945-LB

6 Baggage description. DB/L/GY21PWX/VINYL/GUCCI/KAS/SIMP

SON/BLUE LEATHER COAT

7 Check-In information. K/1/0/T/60/LCA

8 Add remarks (if applicable). 5BAG TO ARRV ON 347

9 Add itinerary (if different from 0CY347Y08DECLHRLCA0481452487965-B

passenger itinerary).

10 End Transaction. E

Creating a BMAS Record - From a PNR

This function allows you to create a Baggage Management Analysis System file directly from an
existing Passenger Name Record. The Baggage Management Analysis System file may be for a
mishandling (lost bag), damage, or pilferage. Input this type of transaction type in the baggage
description line.
The system uses data in the entry and the PNR to start creating the baggage record. It ignores the
PNR and places the AAA in the baggage mode. It adds data from the PNR to the baggage record that
now exists in the AAA.
When the file is completed and the transaction ended, the tool searches to determine if the bag is an
on-hand in your system for a possible match. This will only work, of course, if the airline also places
on-hand bags in the Baggage Management Analysis System.

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The same is true when your baggage service agent enters an on-hand bag into the system. The tool
searches all tracers to determine if there is a match.
How does BMAS work?
• The Baggage Management Analysis System searches all on-hand records for a match to the
open tracers and searches all tracers for a match to an on-hand.
• The tool places the Sabre responses on baggage message queues for review.

The tool captures the following elements from the PNR and places them in the Baggage Management
Analysis System record:

PNR Field Explanation

Passenger Name First valid name and initial is used.
Passenger Itinerary The tool searches this field for yesterday's and today's segments. It
saves all itinerary items until a match is found for the AAA station and
the off point of an itinerary segment.
Remarks Line The tool searches this field for baggage related remarks (identified with
the BAG preceding the data). It saves a maximum of 85 characters per
line. Total remarks cannot exceed 375 characters.
Ticket Number (if The tool searches the ticketing field for a Sabre-generated ticket
Sabre generated) number. If one exists, it adds the number to the first itinerary line.
Phone The tool searches for -B and -H designators in the phone field. If
found, it adds them to the baggage record. If not, the tool adds the first
valid to the baggage record as the home phone.

Additional Information and Restrictions

• You must have an active PNR in the work area

• You will see a display of the mandatory data fields (and their formats) to complete the
baggage record
• The Sabre system response is a display of the baggage record.

The process flow

• A duplicate tag number search is made for each tag number that is part of the create entry.
o A duplicate tag number list is part of the response if a Baggage Management Analysis
System record already exists.
• A create from PNR Help entry is provided. This entry shows a display of the fields required
and their correct formats.
• Flight Information (FLIFO). Sabre adds any FLIFO information for the retrieved itinerary
segments to the baggage record. This data is stored as a 5BAG-. You cannot change it during
creation of the baggage record.

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The following steps demonstrate how to create a tracer from a PNR.
1. Display PNR

2. Add bag tag(s)

3. Add address

4. Add telephone (if none in PNR)

5. Baggage description

6. Check-In information

7. Add remarks (if applicable)

8. Add baggage itinerary (if different from passenger itinerary)

9. End Transaction

Bag Tag

This is the first step in creating a Baggage Management Analysis System file from a PNR.
Use this entry to enter a bag tag number and establish the Create mode to create a Baggage
Management Analysis System file from a PNR.
Example entry:
B/C/SJODL456890

Entry Explanation

B/ Primary action code for bag tag and slash / separator

C/ Secondary action code for Create from PNR and slash / separator

SJO Destination city

DL456890 Airline code (not required for host) and Bag Tag number

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The Sabre response is a shell record where you can input additional data. This is a partial sample
display:
B/C/SFO456890
NAME
SMITH/JOHN-P
BAG TAGS
1SFO U0 456890
ITINERARY
1 U0 0463 Y 01SEP HDQ HNL
REMARKS
1.CREATED FROM PNR RURRXT
HDQDQS. 01SEP. 1345
USE EXAMPLES BELOW TO COMPLETE RECORD
W- # -
A B C
A-NUMBER AND STREET NAME
B-CITY, STATE, ZIP CODE
C-PERMANENT/LOCAL INDICATOR -P OR -L

Additional Information

Entry Explanation

B/C/SFO765432,SFO765433,SF Enter multiple bag tags in a single entry, separated by a

O765434 comma. The maximum number of tags is 16.

When a bag is originally checked with another airline, it is

B/C/SFODL765321
essential that the OA airline code be included in the entry

When a bag tag number is unknown, lost, or missing, the

B/C/UNK
designator UNK may be used in place of the number.

If there is more than one unknown tag, enter the designator as

B/C/UNK,UNK,UNK
many times as appropriate.

If an on-hand bag exists with the same tag number, Sabre displays this response:
BAGGAGE RECORDS W/SAME TAG NUMBER
01.HDQ U0 345678.20FEB.HDQ.1557.QTODUR.ONHAND

This indicates that the bag is on-hand at city HDQ, the bag tag number, create date and time, and file
number.
If an on-hand does not exist, Sabre displays the mask format.

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Address Field

Use this entry to enter a passenger address contact. See details at the beginning of the module, under
Create a BMAS Record Manually.
To display the address field:
*W

Telephone Number

Because a PNR requires a telephone number, and we are creating a Baggage Management Analysis
System record from a PNR, a phone field will already be present.
Use this entry to add a second phone number or if the original phone contact was a PWCT.
See details at the beginning of the module under Create BMAS Record Manually.
To display the telephone field: *P9

Baggage Description

Use this entry to enter the bag description.

See details at the beginning of the module under Create BMAS Record Manually.
To display the baggage description line: *D

Check-in Information

Use this entry to enter the information about how the baggage was checked-in.
See details at the beginning of the module under Create BMAS Record Manually.
To display the baggage description line: *K
Note The check-in field is required for tracer, damage, and pilferage records. It is not valid for on-
hand records.

Remarks Field

Use this entry to add remarks into the record.

See details at the beginning of the module under Create BMAS Record Manually.
To display the remarks field: *P5
Example response:
2. PSGR ADVISED BAGS EXPECTED TO ARRIVE ON FLIGHT 5265
SBA0WP.14FEB.0129

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Baggage Itinerary

Use this entry to enter the baggage itinerary if it is different from the passenger itinerary. You must
enter the passenger itinerary first, then the baggage itinerary
Example entry: 0UA187Y09OCTJFKORY003456789012-B
See details at the beginning of the module under Create BMAS Record Manually.
To view the itinerary: *I

Display Entries

Use the following entries to display specific fields of the BMAS record.

Entry To display the:

*A Entire record

*B Bag tag

*- Name field

*P9 Telephone field

*W Address field

*I Itinerary

*D Baggage description

*K Check-in information

*P5 Remarks field

End Transaction

To end transaction simply enter E and enter. An example Sabre response:

END TRANSACTION - COMPLETE

SJO.456890.OKC.09OCT.1516.QXMNHU

Entry Explanation

SJO.456890 Destination and bag tag number

OKC Create station code

09OCT.1516 Date and time of create

QXMNHU File number

Note At End Transaction, the system will check for all mandatory items, such as Phone / Baggage
description / Check-in field and Passenger address.

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Additional Information

• When the file is completed and the transaction ended, the tool searches to determine if the
bag is an on-hand in your system for a possible match. This will only work, of course, if the
airline also places on-hand bags in the Baggage Management Analysis System.
• In addition, the tool places the file on the station's tracer list (BRB) and queue places it on the
station's bag queue D.
• The tool also places the record on the station’s list of lost luggage.
• SITA WorldTracer. Upon End Transaction all tracers will automatically be generated to
SITA WorldTracer:
o Immediately when an OA (Other Airline) segment appears in the itinerary or it is an OA
bag tag.
o Within 48 hours of tracer creation when all segments are host.
• SITA WorldTracer activity stays open for five days unless someone adds forwarding or
delivery information to the tracer. Then it will close immediately. World Tracer responses
go back to the host printer for scrutinizing.
• WorldTracer sends responses back to the host printer for scrutinizing.

The table below summarizes the steps to create a baggage record in BMAS from a PNR:

Step Action Entry

1 Display PNR *437/09OCT-RAMIREZ

2 Add bag tag B/C/SJO789456
3 Add address W-SHERATON MACUTO ESORT#
PO BOX 65
#LA UAIRA VENEZUELA-L
4 Add telephone 958-31-944330-LH
817-987-4573-PH
5 Baggage description DB/L/GY21PWX/VINYL/AMERIC
/LL/LANDAU/WHITE MINK
6 Check-In information K/3/2/T/90/FRA
7 Add remarks 5BAG TO ARRV FLT 600
8 Add baggage itinerary UA967Y09OCTORDFLL 167895431322-B
9 End Transaction E

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Creating a Mini Tracer

When a passenger files a baggage claim but there is no BMAS record, you may create a mini tracer to
which the claim record can be attached.
Mini tracers must be activated by division before they can be utilized. To determine if a mini tracer is
activated, check the station table for CBS. It will say MINI TRACER OK.
Example entry:
BN/MEXGD345678/RAMIREZ/JR/BN01PXX/JAR/RAMIREZ/525-25-0765

Entry Explanation

BN/ Primary action code for Mini Tracer and / separator

MEX Destination city on bag tag

GD345678/ Airline and bag tag number and / separator

RAMIREZ/ Passenger Name and / separator

JR/ Passenger initials and / separator

BN01PXX/ IATA bag color, type, and elements and / separator

JAR/ Initials on bag and / separator

RAMIREZ/ Passenger Name and / separator

525-25-0765 Passenger telephone (optional)

The mini tracer entry contains enough information to pass End Transaction.

Additional Information

Once you make a BN/ entry you can add other items prior to the End Transaction using the normal
Sabre entries:
• Address
• Additional phone numbers
• Remarks
• Baggage description line (additional items)
• Additional bag tags

Note To enter additional bag tags you must use a specific entry:
Example:
B2/MEXGD345679/BN03PWX/JAR/RAMIREZ
It is similar to the original BN entry except for B2, which indicates bag 2, and the absence of the
phone and name/initials. Use this entry for every additional bag tag.

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You can add the check-in and itinerary fields later if the information becomes available, at which time
the mini tracer will be converted to a normal tracer.
Once the mini tracer is done, you may redisplay the record and attach the claim.

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Easy BMAS

Overview

The Easy Baggage Management Analysis System (BMAS) is a simplified, user friendly version of the
Baggage Management Analysis System that allows almost anyone, including agents with no previous
experience in baggage service, to create a Baggage Management Analysis System record from a PNR.
Easy BMAS uses a series of fill-in masks to let you enter the data.
Once an Easy BMAS transaction is complete, the record display and functional characteristics are
identical to any other BMAS record created, using the traditional formats.

Note You cannot combine the Easy BMAS and traditional entries in a BMAS record – you must
use one or the other.
The Easy Baggage Management Analysis System is accessible only through Sabre hardware sets with
mask capability. This program is not accessible through Raytheon hardware.
With the implementation of the Easy Baggage Management Analysis System, pseudo city codes
established for the Baggage Management Analysis System desks and various CTOs are not recognized
as valid AAA stations for record creation. You must create records under the appropriate AAA city.
The Easy Baggage Management Analysis System provides an excellent opportunity to maximize
employee resources to support volume baggage service activity. It allows optimum coverage not only
during peak holiday periods, but during weather-related or other off-schedule operations that affect
baggage service. Your can provide timely and quality customer service with the implementation of
the Easy Baggage Management Analysis System.

Create Easy BMAS Records

There are two steps to pull up the mask and create a record.
1. To begin, display an active PNR in your work area.

2. Type the format B/C/MAS

How to move in the mask

• Fields in brackets < > are the ones you can fill in
• Tab from one field to the next
• To select any option, place any character in the field between the brackets
• Bypass a field by using the tab key or the down arrow key
• After completing required fields, depress ENTER and subsequent screens will appear
automatically

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Caution It is not possible to move back to previous screens, so it is most important that you verify
all data and correct errors before you depress the Enter key.
Note The last line in each mask gives you the option to ignore your action and exit the mask. Any
time you mistakenly reset in a mask, you need to press Enter. You will get the response
INVALID- TO CONTINUE - BMAS

Type the word BMAS and the cursor will position back to the first field of the current mask.

Mask 1
SELECT DESIRED OPTION BY PLACING ANY CHARACTER
BETWEEN THE BRACKETS AND DEPRESSING THE ENTER KEY
<.> CREATE ONHAND BAG RECORD

<.> CREATE LOSS / DAMAGE / PILFERAGE RECORD

<.> ENTER I TO IGNORE

The tool displays the mask with the cursor in the first input field. Tab to the next field as necessary.
• Enter the type of record you are creating: On-hand, Loss, Damage, Pilferage
• Verify your data end Enter to display Mask 2

Mask 2
BAG TAG INFORMATION

TAG NUMBER 1

<...> CITY CODE <..> AIRLINE CODE <......> TAG NUMBER

<.> TAG INFORMATION UNKNOWN
ENTER - I - TO IGNORE ENTIRE TRANSACTION <.>

Mask 2 is the starting page for the Baggage description.

• Enter the City Code, Airline Code and Bag Tag number if known, or fill in Unknown field
• Verify your date and Enter to display Mask 3

Mask 3
BAGGAGE DESCRIPTION - BAG NUMBER 1

THIS BAG IS <. > LOST <.> DAMAGED <.> PILFERED

USE IATA CHART - <..> COLOR <..> TYPE

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 DESCRIPTIVE ELEMENTS - INDICATE THOSE APPLICABLE
<.> COMBINATION LOCKS <.> POCKETS <.> STRAPS <.> WHEELS
<...........> MATERIAL <......> MANUFACTURER
<...> INITIALS ON BAG <..............> SURNAME ON BAG
<............................................> CONTENTS
<.> MORE BAG TAGS ENTER -I- TO IGNORE ENTIRE TRANSACTION

Mask 3 continues with more details about the Baggage Description. The tool assigns number 1 to the
bag.
• Select the transaction type : Lost / Damaged / Pilfered
• Fill in the Color and Type of bag, based on the IATA chart
• Fill in Descriptive Elements as applicable.
• Verify your data and Enter to display Mask 4

Mask 4
PASSENGER NAME FROM PNR - MAKE ANY NECESSARY CHANGES AND ENTER

<MADRAS..............> LAST <BUPO..........> FIRST

<.............> AADVANTAGE / FREQUENT FLYER NUMBER

<.> CLAIM TAKEN IN PERSON <.> VOLUNTARY SEPARATION

<.> FROM CORRESPONDENCE <.> COURTESY REPORT
<.> VIA PHONE <.> CREATED FROM MANUAL REPORT
<.> NON-REV

ENTER - I - TO IGNORE ENTIRE TRANSACTION <.>

The passenger’s last and first names auto-populate from the active PNR in display
• Fill in the remaining fields as applicable
• Verify your data and Enter to display Mask 5

Mask 5
PASSENGER ADDRESS

PERMANENT
<..............................................................>
STREET
<.....................> CITY <..> STATE <..........> ZIP CODE
<........................> COUNTRY

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 <.> PERMANENT ADDRESS NOT AVAILABLE - PASSENGER WILL CONTACT

LOCAL
<........................................................... ..>
STREET
<.....................> CITY <..> STATE <..........> ZIP CODE
<........................> COUNTRY

ENTER - I - TO IGNORE ENTIRE TRANSACTION <.>

There are two kinds of addresses in Mask 5, permanent and local. A permanent address indicates the
passenger’s normal residence. The local address is where the passenger is staying for the duration of
the trip.
• Fill in the applicable information
• Verify your data and Enter to display Mask 6

Mask 6
PASSENGER TELEPHONE FROM PNR - MAKE ANY NECESSARY CHANGES AND
ENTER
USE DASHES -

HOME BUSINESS
<817-963-3555.....> PERMANENT <.................> PERMANENT

<...............................> LOCAL <.................>

LOCAL

<.> PHONE NOT AVAILABLE - PASSENGER WILL CONTACT

ENTER - I - TO IGNORE ENTIRE TRANSACTION <.>

The phone numbers auto-populate from the active PNR on display

• Add any necessary phone numbers
• Indicate if there is no phone available or the passenger will contact
• Verify your data and Enter to display Mask 7

Mask 7
PASSENGER ITINERARY FROM PNR
MAKE ANY NECESSARY CHANGES AND ENTER
ENTER THE LETTER - B - LAST COLUMN TO INDICATE BAG ITIN

CARRIER FLIGHT CLASS FLIGHT TICKET NUMBER

CODE NO OF SVC DATE FROM TO UNK-IF UNKNOWN

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 <U0> <0453> <Y> <14FEB> <HDQ> <OGG> <.............>
<..> <....> <.> <.....> <...> <...> BAG
<.> ITIN
<..> <....> <.> <.....> <...> <...> BAG
<.> ITIN
<..> <....> <.> <.....> <...> <...> BAG
<.> ITIN
<..> <....> <.> <.....> <...> <...> BAG
<.> ITIN
<..> <....> <.> <.....> <...> <...> BAG
<.> ITIN
<..> <....> <.> <.....> <...> <...> BAG
<.> ITIN
<..> <....> <.> <.....> <...> <...> BAG
<.> ITIN

ENTER - I - TO IGNORE ENTIRE TRANSACTION <.>

The passenger itinerary auto populates from the active PNR on display
• Add the ticket number or UNK if it is unknown
• You can enter a baggage itinerary, if the bag flew on a different itinerary than the passenger.
Make sure you type the letter B in the last column
• Verify your data and Enter to display mask 8

Mask 8
BAGGAGE CHECKIN INFORMATION

NUMBER OF BAGS
<..> CHECKED <..> RECEIVED

<.> FROM THE LIST BELOW ENTER THE CODE THAT INDICATES
WHERE THE BAGGAGE WAS CHECKED

S - SKYCAP C - CUSTOMS U - UNTAGGED

T - TICKET COUNTER O - OTHER AIRLINE X - UNKNOWN
G - GATE D - DOWNTOWN CTO

BAGGAGE CHECKED <....> MINUTES BEFORE DEPARTURE

<................> CITY CODE WHERE BAGGAGE LAST SEEN

ENTER - I - TO IGNORE ENTIRE TRANSACTION <.>

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Mask 8 asks for information about the check-in of the baggage
• Select the location where the baggage was checked at the start of the trip and type that letter
into the field < >
• Type in eth number of minutes prior to departure when the bag was checked-in and the city
code where the bag was last seen
• Verify your date and Enter to display Mask 9
Mask 9
FIELD 5 REMARKS

PSGR ADVISED BAGS EXPECTED TO ARRIVE ON FLIGHT <......>

< >
< >
< >
< >
< >
< >

<.> ADD MORE REMARKS

ENTER - I - TO IGNORE ENTIRE TRANSACTION <.>

Mask 9 is to add any necessary remarks pertinent to the bag tracer

• Use free text
• The only special characters allowed are numbers, periods, commas, slash, and dash.
• If you have no remark to add, press Enter to continue to Mask 10

Mask 10
ALL REQUIRED INFORMATION HAS BEEN ENTERED
WOULD YOU LIKE TO

<.> END TRANSACTION

<.> END TRANSACTION - DISPLAY BAG RECORD

<.> END TRANSACTION - SEND RECORD TO PRINTER

<.> ADD PASSENGER REMARKS

ENTER - I - TO IGNORE ENTIRE TRANSACTION <.>

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Mask 10 is the final mask
• Select how you wish to End transaction
• Enter to complete your transaction.

Example Sabre response:

OGG.U0.123456.HDQ.14FEB.1523.SSNJUV

Entry Explanation

OGG Destination of bag

U0 Airline code of airline checking the bag

123456 Bag tag number

HDQ City where bag tracer is created

14FEB Date tracer is created

1523 Time tracer is created (Central Time)

SSNJUV Tracer or record locator

WorldTracer BMAS Contents Codes

For those airlines turned on to WorldTracer, this option will enhance the Tracer and On-hand records
to include content “categories” for each bag description item. The tool sends categories along with
their descriptions to WorldTracer (WT) to enhance match possibilities.
Use this entry to display the table with bag content categories for each bag description item
Example entry:
C1

Entry Explanation

C Primary action code

1 Line number of bag

Example Sabre response:

CC CONTENT CATEGORIES FOR BAG DESCRIPTION 01 - BK22CHP
<.>AGRICULTURE <.>ALCOHOL <.>ART <.>AUDIO
<.>BOOK <.>COAT <.>COMPUTER <.>COSMETICS
<.>CURRENCY <.>DRESS <.>ELECTRIC <.>FAUNA
<.>FOOD <.>FOOTWEAR <.>GIFT <.>HAIR
<.>HANDBAG <.>HEADWEAR <.>HOUSEHOLD <.>INFANT
<.>JEWELLERY <.>LINEN <.>MECHANIC <.>MEDICAL

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 <.>MUSIC <.>OPTICS <.>PAPERS <.>PHOTO
<.>RELIGIOUS <.>SCARF <.>SHIRT <.>SKIRT
<.>SLEEPWEAR <.>SPORT <.>SPORTSWEAR <.>SUIT
<.>SWEATER <.>TIE <.>TIMEPIECE <.>TOBACCO
<.>TOOLS <.>TOYS <.>TROUSERS <.>UNIFORM
<.>VIDEO <.>WEAPON <.>WEATHER
<.>BAG LOCKED
SELECT MAX OF 12.

Enter “X” in front of the appropriate category and press Enter when completed with selection.
Example of a completed mask:
CC CONTENT CATEGORIES FOR BAG DESCRIPTION 01 - BK22CHP
<.>AGRICULTURE <.>ALCOHOL <.>ART <X>AUDIO
<X>BOOK < >COAT <.>COMPUTER <.>COSMETICS
<.>CURRENCY <.>DRESS <X>ELECTRIC <.>FAUNA
<.>FOOD <X>FOOTWEAR <.>GIFT <.>HAIR
<.>HANDBAG <.>HEADWEAR <.>HOUSEHOLD <.>INFANT
<.>JEWELRY <.>LINEN <.>MECHANIC <.>MEDICAL
<.>MUSIC <.>OPTICS <.>PAPERS <.>PHOTO
<.>RELIGIOUS <.>SCARF <X>SHIRT <.>SKIRT
<.>SLEEPWEAR <.>SPORT <X>SPORTSWEAR <X>SUIT
<X>SWEATER <X>TIE <.>TIMEPIECE <.>TOBACCO
<.>TOOLS <.>TOYS <X>TROUSERS <.>UNIFORM
<.>VIDEO <.>WEAPON <.>WEATHER
<.>BAG LOCKED
SELECT MAX OF 12.

• Press Enter once you have filled-in your mask.

• The response is a mask with the list of the categories you have selected.
• Add free text information to each content category as applicable. In the example below, the
free text is in bold characters.
• When you finished, press Enter
• The Sabre system response is an asterisk *
Example of mask with filled in free text content:
CD CATEGORY DESCRIPTIONS FOR BAG 01 - BK22CHP
<AUDIO > <4 CD DISKS >
<BOOK > <3 HARD COVER TEXTBOOKS >
<ELECTRIC > <1 REMINGTON RAZOR >
<FOOTWEAR > <1 WHITE NIKE JOGGING SHOES >
<SHIRT > <5 3 LONG SLEEVE DRESS – WHITE AND 2 BLUE >
<- > <SHORT SLEEVE >
<SPORTSWEAR > <1 JOGGING WARM UP OUTFIT >
<SUIT > <1 BLUE WOOL >
<SWEATER > <1 GREY SWEAT SHIRT >

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 <TIE > <2 A RED AND A BLUE >
<TROUSERS > <2 TAN >

TO CONTINUE WITH DESCRIPTION, OVERLY NEXT CATEGORY WITH

A HYPHEN -, REENTER OVERLAID CATEGORY AS THE LAST

Display Baggage Options

Use the following example entries to display your baggage description.

CC*
*D

Entry Explanation

CC* Display a numbered list of items and contents of bag

*D Additionally to the contents of bag, display baggage type as well

Note If you have multiple bags, the display response will show all the bags.

Example response to entry CC* - single bag:

CONTENTS BAG 1
1 AUDIO /4 CD DISKS
2 BOOK /3 HARD COVER TEXTBOOKS
3 ELECTRIC /1 REMINGTON RAZOR
4 FOOTWEAR /1 WHITE NIKE JOGGING SHOES
5 SHIRT /5 3 LONG SLEEVE DRESS – WHITE AND 2 BLUE /SHORT
SLEEVE
6 SPORTSWEAR /1 JOGGING WARM UP OUTFIT
7 SUIT /1 BLUE WOOL
8 SWEATER /1 GREY SWEAT SHIRT
9 TIE /2 A RED AND A BLUE
10 TROUSERS / 2 TAN
LAX.HDQH2J 1004/11AUG99 WAXHJL-PNRM

Example response to entry CC* - multiple bags:

*CC«
CONTENTS BAG 1
1 COAT /1 EDDIE BAUER BROWN SIZE SMALL
2 COSMETICS /LADIES MAKEUP
3 DRESS /1 LIZ CLAIBORNE RED SIZE 8
4 SWEATER /1 EDDIE BAUER BLUE LADIES SIZE SMALL
CONTENTS BAG 2
1 ELECTRIC /1 RAZOR – NORELCO
2 FOOTWEAR /1 MENS BROWN COLE-HAAN SIZE 10

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 3 PHOTO /1 KODAK INSTAMATIC
4 SHIRT /2 BLUE POLO - SIZE 15 ONE WHITE HATHAWAY
/SIZE 15
5 SWEATER /1 CARDIGAN BURGANDY
6 TROUSERS /2 DOCKERS TAN SIZE 34
HDQ.HDQH2J 1135/11AUG99-WAYGHX-PNRM

Example response to entry *D – single bag:

*D«
OPEN TRACER.
BAGGAGE DESCRIPTION
1 L BK22CHP NYLON/SAMSON/JD //CKD IN AT LAS CNTR
CONTENTS BAG 1
1 AUDIO /4 CD DISKS
2 BOOK /3 HARD COVER TEXTBOOKS
3 ELECTRIC /1 REMINGTON RAZOR
4 FOOTWEAR /1 WHITE NIKE JOGGING SHOES
5 SHIRT /5 3 LONG SLEEVE DRESS – WHITE AND 2 BLUE /SHORT
SLEEVE
6 SPORTSWEAR /1 JOGGING WARM UP OUTFIT
7 SUIT /1 BLUE WOOL
8 SWEATER /1 GREY SWEAT SHIRT
9 TIE /2 A RED AND A BLUE
LAX.HDQH2J 1004/11AUG99 WAXHJL-PNRM

Example response to entry *D: - multiple bags:

*D«
OPEN TRACER.
BAGGAGE DESCRIPTION
1 L BK22CHP NYLON/SAMSON/JW /WILLIAMS/LEFT WITH PORTER
CONTENTS BAG 1
1 COAT /1 EDDIE BAUER BROWN SIZE SMALL
2 COSMETICS /LADIES MAKEUP
3 DRESS /1 LIZ CLAIBORNE RED SIZE 8
4 SWEATER /1 EDDIE BAUER BLUE LADIES SIZE SMALL
2 L BK24HPS NYLON/SAMSON/MW /WILLIAMS/LEFT WITH PORTER
CONTENTS BAG 2
1 ELECTRIC /1 RAZOR - NORELCO
2 FOOTWEAR /1 MENS BROWN COLE-HAAN SIZE 10
3 PHOTO /1 KODAK INSTAMATIC
4 SHIRT /2 BLUE POLO – SIZE 15 ONE WHITE HATHAWAY
/SIZE 15
5 SWEATER /1 CARDIGAN BURGUNDY
6 TROUSERS /2 DOCKERS TAN SIZE 34
HDQ.HDQH2J 1135/11AUG99 WAYGHX-PNRM

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Delete a Content Category

Use this example entry to remove an item from the content list of a baggage description. The Sabre
system response is: *
C1.3¤

Entry Explanation

C Primary action code

1. Bag number and period separator

3 Item number

¤ Change key to remove

Change Name of a Category

Use this example entry to change the name of a category in a bag. The Sabre system response is: *
C2.3¤CAMERA

Entry Explanation

C Primary action code

2. Bag number and period separator

3 Item number

¤ Change key

CAMERA Free text for the change – in this example change the original PHOTO to CAMRA

Change a Category Description

Use this example entry to change the description of an article in a category. The response is: *

C2.5/1 IZOD CARDIGAN – BURGUNDY

Entry Explanation

C Primary action code

2. Bag number and period separator

5 Item number

¤ Change key

/ Slash separator

1 IZOD CARDIGAN – BURGUNDY The new description for the article

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Change a Category and a Description

Use this entry to change the name of a category and the description at the same time.
Example entry:
C1.1JACKET/WINDBREAKER

Entry Explanation

C Primary action code

1. Bag number and period separator

1 Item number

¤ Change key

/ Slash separator

JACKET/ New name for content and slash separator

WINDBREAKER New description of item

The Sabre system response is: *

Move a Content Category and Description to a Different Bag

Use this entry to move a category and its description from one bag to another. The Sabre system
response is: *
Example entry:
C2.3C1

Entry Explanation

C Primary action code

2. Bag number and period separator

3 Item number to be moved

¤ Change key

C1 New bag moved to

In this example, you have moved category 3 and its content from bag number 2 to bag number 1.

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Display BMAS Record

There are many ways to display a BMAS record.

Entry Explanation

B* Primary action code

B*QXCMHU Display by tracer locator

B*SJO345678 Display by city code and bag tag number

B*-RAMIREZ Display by passenger surname

B*-RAMIREZ/T Display by passenger name and transaction type

B*-RAMIREZ/T/02OCT Display by passenger name, transaction type and date

B*327/09OCT-RAMIREZ Display by flight number, date and passenger name

*2@ Display specific line number from similar name list

Station Tracer List

Once you have ended transaction on a tracer, use this entry to add the record to the station tracer list.
Example entry:
BRB/LAX/L

Entry Explanation

BRB Primary action code and slash separator

LAX/ Station code and slash separator

Code for the nature of the record

L – Lost
L
D – Damaged
P - Pilfered

Example partial Sabre response:

LAX STATION TRACER LIST 12AUG
---BAG--- CREATE
PSG-NAME CLAIM-CHECK CL TY ELE DATE FN
1.WHITE LAX N7 111030 RD 24 XXX 21JUL UZDOPB
2.JONES LAS N7 732152 WT 02 XXX 20JUL UZXYMM
3.CARTER LAS N7 678876 BK 22 CHP 10AUG UPPZIH
4.CARTER LAS N7 678877 BK 24 CHP 10AUG UPPZIH
5.DAVIS LAX N7 456766 BK 22 CHP 11AUG WAXHJL
TOTAL TRACERS 4
TOTAL BAGS 5
MISSING BAGS 5

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 Entry Explanation

WHITE Passenger name

LAX Destination

N7 Airline code

111030 Bag tag number

RD Bag color code

24 Bag type code

XXX Identifying elements

21JUL Date record was created

UZDOPB File number

Modify and Delete

There are times when you need to modify the information in a BMAS record, such as changing or
removing the existing information. For example:
The passenger first wanted to contact you so you have entered PWCT. Now you need to add
a new phone number. You can delete the PWCT and type in the new one, or you can change
PWCT to show the new phone number

Use the following entries to delete information.

Entry Explanation

-¤ Delete name field; the dash – is the code for the name field

92¤ Delete phone number 2; 9 is the code for the phone field

W-1¤ Delete line 1 of address field; W is the code for the address field

53¤ Delete line 3 of remarks field; 5 is the code for the remarks field

B2¤ Delete bag tag of bag line 2; B is the code for bag tag

1. X2 Delete line 2 of itinerary; cancel a segment with X

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Use the following entries to modify information. The format is similar to the delete format, but you
add the new information after the ¤.

Entry Explanation

- ¤ROGERS/ROBIN Change name field; the dash – is the code for the name field

92¤314-999-8976-LH Change phone number 2; 9 is the code for the phone field

W-1¤123 ELM Change line 1 of address field; W is the code for the address field

53¤ARRV FLT 102 Change line 3 of remarks field; 5 is the code for the remarks field

B2¤LHRCY345789 Delete bag tag of bag line 2; B is the code for bag tag

Cancel line 2 of itinerary and rebook new segment; the newly sold
X2‡0288Y7FEBDFWSLC-B
segment replaces the old segment in the itinerary

Modify Baggage Description

Use this entry to modify the baggage description line.

Because there are multiple fields of information in a baggage description, you need to identify which
field is being changed.
Example entry
DB/L/BN03CXX/VINYL/LARK/LA/ADAMS/PINK SWEATER

Entry Explanation

DB/ Primary action code and slash separator

L/ Field A – Transaction type and slash separator

BN03CXX/ Field B – Color, type and elements and slash separator

VINYL/ Field C – Material and slash separator

LARK/ Field D – Brand name and slash separator

LA/ Field E – Initials on bag and slash separator

ADAMS/ Field F – Passenger name and slash separator

PINK SWEATER Field G – Content of bag

Example entry to change field C – the material of bag:

DB1CLEATHER

Entry Explanation

DB Primary action code

1 Bag number

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 Entry Explanation

C Field letter C (Material)

¤ Change

LEATHER New information

In a field with multiple types of information, such as field B, you must enter the entire field even if
you only wish to modify one part of it. For example:
Field B has information for bag color, type, and additional elements. If you wish to modify
only the type of bag, you need to type the entire field.

Entry Explanation

DB1B¤BN01CPX Change field B to show color BN, color 01 and elements CPX

History of a Baggage Management Analysis System Record

Use this entry to display the history of a BMAS record.

Note You must have an active record in the work area before displaying its history.
Example entry: *H
The history logs all additions and changes after the initial creation of the record. The most recent
changes appear at the top, similarly to the history of a PNR.
Example Sabre response for a record:
FD1F/
AD.HDQH5O.15FEB.0955

Entry Explanation

Last change that happened in the record after its initial creation
FD1F/ appears at the top
In this example a delivery line was added

Signature line
AD – Action code for ADD
CH – code for Change
AD.HDQH5O.15FEB.0955 HDQ – agent’s city
H50 – agent sine
15FEB – date transaction took place
0955 – time transaction took place

If no one changed the record, the display will indicate:

NO HISTORY

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Quick Reference Guide for Entries

Entry Explanation
BV*BAG Display IATA Bag Types
BV*CLR Display IATA Bag Colors
B*HELP Display Primary Action Codes Help
B*HELP-DB Display Specific Primary Action Code Help

Create Tracer from PNR

B/C/SFOUA789654 Enter Bag Tag
B/C/SFOUA789654,SFOUA789655 Enter Multiple Bag Tags
B/C/UNK Enter Bag Tag - Number Unknown
W-805 CREST#DALLAS TX 76054-P Enter Passenger Address
(or L)
9214-565-0819-PH Enter Passenger Telephone (P or L, H or B).

9214-565-0819x135-LB Enter Passenger Telephone with Extension (P or L,H

or B).
9PWCT-LH Enter Passenger Without Contact
DB/L/GY21PWX/NYLON/AMERIC/SS/SAN Enter Baggage Description Line
STONE/RED RUNNING SUIT
DB2/L/BN01PXX/VINYL/SAMSON/SS/SA Enter Additional Baggage Description Line
NSTONE/BLUE BATHROBE
K/3/2/T/45/SEA Enter Check-in Information
5HAVE BAG ARRV 650 TODAY Enter Remarks Information
0UA187Y09OCTSEASFO0034567891234- Enter Baggage Itinerary (if applicable).
B
*A Display Entire Record
*B Display Bag Tag.
*D Display Baggage Description
*I Display Itinerary
*K Display Check-in
*W Display Address Field
*- Display Name Field
*P9 Display Telephone Field
*P5 Display Remarks
ET End Transaction

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 Entry Explanation

Create Mini-Tracer
BN/MEXGD345678/RAMIREZ/JR/BN01P/ Create Mini Tracer – first bag
JAR/RAMIREZ/525-25-0765
B2/MEXGD345679/BN03PWX/JAR/RAMIR Enter additional bag in Mini Tracer
EZ
ET End Transaction

Create Record Manually

B/SFOUA789654 Enter Bag Tag
B/SFOUA789654,SFOUA789655 Enter Multiple Bag Tags
B/C/UNK Enter Bag Tag - Number Unknown
-GEORGIADOU/M Enter Passenger Name
W-805 CREST#DALLAS TX 76054-P Enter Passenger Address
(or L)
9214-565-0819-PH Enter Passenger Telephone (P or L, H or B).

9214-565-0819x135-L Enter Passenger Telephone with Extension (P or L,

H or B).
9PWCT-LH Enter Passenger Without Contact
DB/L/GY21PWX/NYLON/AMERIC/SS/SANS Enter Baggage Description Line
TONE/RED RUNNING SUIT
DB2/L/BN01PXX/VINYL/SAMSON/SS/SAN Enter Additional Baggage Description Line
STONE/BLUE BATHROBE
K/3/2/T/45/SEA Enter Check-in Information
5HAVE BAG ARRV 650 TODAY Enter Remarks Information
0UA187Y09OCTSEASFO0034567891234-P Enter Passenger Itinerary

0UA187Y09OCTSEASFO0034567891234-B Enter Baggage Itinerary (if applicable).

ET End Transaction

Easy BMAS
B/C/BMAS Access Easy BMAS Masks
BMAS Access BMAS

Display BMAS Record

B*-JEFFERSON Display BMAS Record by Name
B*947/09OCT-RAMIREZ Display BMAS Record by Flight/Date/Name
B*QXCMHU Display BMAS Record by Record Locator
B*LHR234567 Display BMAS Record by Bag Tag

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 Entry Explanation

Modify BMAS Record

B/C/BMAS Access Easy BMAS Masks
-RAMIRES/S Change Name Field
- Delete Name Field
92201-889-0987-PH Change Telephone Field
92 Delete Telephone Field
W-2123 ELM Change Address Field
W-3 Delete line 3 of Address Field
W- Delete Entire Address Field
54NEW FLT ARRV 606 Change Remarks Field
52 Delete Remarks Field
B1LHRCY789678 Change Bag Tag
B2 Delete Bag Tag
X1#0288Y7FEBDFWSLC-B Cancel and Change Itinerary
XI Cancel Itinerary
DB2BRD01CWX Change Baggage Description
DB2 Delete Baggage Description
*H Display History of BMAS Record.

Entries applicable to carriers with World Tracer option only

C1 Start Build of WorldTracer Record
CC* Display Baggage Contents for WorldTracer
C1.4 Delete Content Category in WorldTracer Record
C2.5CAMERA Change Name of a Category
C2.6/RED SWEATER Change a Category Description
C1.3JACKET/SHORT TAN Change Category and Description
C2.4C1 Move Category to a Different Bag

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