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Softphone Client PDF

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116 views7 pages

Softphone Client PDF

Uploaded by

NelsonAugustoHerreraBarinas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Barracuda Phone System

Softphone Client
https://campus.barracuda.com/doc/42045190/

To use a softphone with the Barracuda Phone System you will need to add a generic SIP device to
add the phone.This example adds a generic SIP device to user extension 507, then uses SIP
credentials to configure a Zoiper softphone client. Sample configurations are also shown for MicroSIP
and X-Lite/Bria.

Generic SIP Device


Open an existing user (or create a new one) and scroll down to the Phones section:

Click Add a Phone. A new window appears. Select Add a Generic SIP Device from the menu:

Click Save and the new phone is listed:

Select the softphone from the list. A new window opens:

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Barracuda Phone System

If desired, modify the phone name (Green rectangle above.) Pull up the SIP credentials by clicking on
the Registration Information button. The SIP credentials appear in a new window:

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Barracuda Phone System

Use these values to configure the softphone. (See below.) Click Done to close the window.

Configure Zoiper Softphone


Zoiper comes in both free and paid versions. The instructions for setting up a SIP are the same for
either. The difference is that the free version allows only a single SIP account whereas the Zoiper Biz
Edition allows many SIP accounts.

Open Zoiper. Click Settings > Create New Account. A new window appears. Select SIP as the
account type and click NEXT. The account configuration window appears. Enter the SIP credentials.
For the generic SIP device shown above the configuration looks like this:

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Barracuda Phone System

The choice of IP address depends on whether the softphone client is for a device on the LAN. Use the
Domain (Internal) IP address if the SIP client will be on the local network. Use the Domain (External) IP
address if the softphone client accesses the system from outside the local network.

Your network administrator will most likely need to configure the corporate firewall to allow
softphones to externally access the Barracuda Phone System.

Notice that Zoiper does not have an explicit field for the SIP port. In this case we use the form
IP:Port. For the password, copy from the SIP Registration Information window and paste directly into
the Password field. Click Next. Change the account name, if desired. Click Next. Zoiper spends
several seconds attempting to register to the Barracuda Phone System. You will receive a message
indicating success or failure. If registration failed, confirm that the username, password, and IP
address are all entered correctly.

MicroSIP Softphone
MicroSIP is a free, simple softphone for Windows. View the account configuration screen for this
generic SIP device below:

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Barracuda Phone System

X-Lite
X-Lite is a softphone client written by CounterPath Corporation. X-Lite is free and contains a subset of
features found in the more feature rich Bria version (which is paid). Use the IP:Port format in the
Domain field and confirm that the Register with domain and receive calls box is checked. Here is
a sample configuration:

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Barracuda Phone System

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Barracuda Phone System

Figures

1. User_Phones.png
2. User_Add_a_Phone.png
3. User_Phones_Softphone_Offline.png
4. Phone_Details_Gen_SIP_Dev.png
5. SIP_Reg_Info.png
6. Zoiper_SIP_Account_Setup.png
7. MicroSIP_Account_Settings.png
8. x-lite.png

© Barracuda Networks Inc., 2020 The information contained within this document is confidential and proprietary to Barracuda Networks Inc. No
portion of this document may be copied, distributed, publicized or used for other than internal documentary purposes without the written consent of
an official representative of Barracuda Networks Inc. All specifications are subject to change without notice. Barracuda Networks Inc. assumes no
responsibility for any inaccuracies in this document. Barracuda Networks Inc. reserves the right to change, modify, transfer, or otherwise revise this
publication without notice.

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